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- 88.3SAFETY SCORE
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Rappi: Market and Food Online App User Positive Comments 2024
Rappi: Market and Food Online app received 99 positive comments and reviews by users. Can you share your positive thoughts about rappi: market and food online?
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Rappi: Market and Food Online for Positive User Reviews
✓ Great appI am visiting medellin for couple of day and honestly this app is amazing. It has everything in very organized manner. Punctual and convenient in strange city to have items delivered to your door steps..Version: 7.31
✓ So fast, so good!The time things get delivered is remarkable. Great app for all you need in Colombia. Only wish we had something this good in the UK..Version: 7.37
✓ Best appFrom UK and this is so much better than what we have, FairPlay Colombians have one thing better than us.Version: 5.46.2
✓ Great Customer serviceIf there is ever a problem, they fix it fast and to satisfaction, unlike Uber Eats who totally ignore you and never give compensation. In fact Uber eats totally avoid you. Only ever use Rappi in Mexico!.Version: 7.31
✓ Awesome serviceBest service ever, quick and easy.Version: 5.32.1
✓ Most necessary app I never knew I needed!I can’t believe how great this app is. I’m visiting Colombia from the UK and this app has made my trip 10x easier. I can get almost anything delivered directly to my door and it’s easy to navigate. Great idea, great execution and great providers! It’s a must have!.Version: 5.37.1
✓ ServicioBuen servicio.Version: 7.46
✓ Very easyLoving the app. Easy to use, fast and has a large variety of products and retailers to choose from!.Version: 6.45.1
✓ Great serviceVery hospitable I really like this all.Version: 6.25.1
✓ Genial, pero... (Great, but…)Buen servicio y selección, un poco complicado para inicializar la cuenta. Me cancelaron mis primeros 10 pedidos porque me perdí un paso en algún lugar. Cuando finalmente tuve un pedido procesado con éxito, lo dupliqué accidentalmente. Las instrucciones de configuración y los requisitos del servicio podrían traducirse más claramente al inglés. Ahora que tengo mi cuenta configurada, ha sido una gran experiencia. Good service and selection, slightly complicated to initialize account. I had my first 10 orders cancelled because I missed a step somewhere. When I finally had an order processed successfully, I accidentally duplicated it. The setup instructions and requirements of the service could be more clearly translated into English. Now that I have my account set up, it’s been a great experience..Version: 7.42.1
✓ Great serviceGreat service, all options in a single app.Version: 7.47
✓ ReviewNeeds better alerting thru the app notifications of when the delivery drive is picking up food, and delivering food more so for when the food arrives. Otherwise the application is actually amazing and works conveniently in the area to provide fast food servicing..Version: 7.48
✓ Saludos desde CanadáExcelente opción para quienes vivimos fuera del país y queremos tener detalles e invitaciónes con nuestras familias y amigos! Siempre invito a mamá, hermana y suegros almorzar con la app y me es muy fácil (casi siempre).Version: 7.50.2
✓ Better than other apps!I’ve used different food delivery services, this one is my preference. I hope it comes to the UK soon.Version: 5.16.7
✓ Dr FunGreat App. Must use when in Rio..Version: 7.34
✓ LifesaverI was really hesitant to use rappi at first but a friend insisted. Once I started I am hooked. I am very busy and rappi helps with everything! From going to the market for food, bringing breakfast, coffee and lunch to work, to picking up my dry cleaners, buying meds in the pharmacy, even buying a baby shower gift on one occasion, bringing cash from the ATM, picking up my contact lenses and paying for them, and now I can donate food packages during the pandemic. Yes, fruit is not ideal for them to bring, but when you have no time one or two super ripe bananas doesn’t affect me as much as having no food in the house does. You can ask them to bring food from any restaurant you want and not have to rely if the company works with them or not. Many Hunan and Shake Shack purchases made like this. I highly recommend. Of all the times I have used it, about 5-6 times have I received the order slightly off- a pepperoni less, an order askew, no knives and forks, etc but rappi has always helped in refunding those times..Version: 6.5
✓ SúperMuy buena aplicación, con Prime se ahorra bastante para las personas que pedimos varias veces por semana. Tienen gran variedad de restaurantes..Version: 7.47
✓ The best food delivery app in Mexico!This app is amazing and most of the time gives me free delivery. I used a lot during my time in Playa del Carmen. It’s SO much better than Uber and is much cheaper too..Version: 6.51
✓ SuperI love this app.Version: 5.10.2
✓ Lo mejor en envíos de comidaTremendo.Version: 7.44.1
✓ Good appEasy to use and good interface. Fan also order products from for supermarkets, pharmacies, health food stores, electronics stores, etc. Very reliable.Version: 7.44.2
✓ Very convenientOne of the only food delivery apps that actually accept foreign cards. They have a very good selection of restaurants including some of the top establishments. I recommend Rappi ✨.Version: 7.26
✓ Diana37472Buena app.Version: 5.29
✓ Great app!Life doesn’t get any more convenient..Version: 7.32
✓ Best LATAM delivery servicesTrust worthy, fast, beautiful UI.Version: 7.45
✓ BingPow!.Version: 7.47
✓ Good but some concernsGreat, but some irritating issues. The main issues for me are: 1. No easy English translation for app 2. I can’t paste in text like my address. Have to manually write it out 3. Can’t leave requests like “no tomato” to restaurant Simple fixesBut would make the app a lot better in my opinion.Version: 7.44.1
✓ Very “Poor” customer serviceI’m a tourist, but I visit Colombia several times a year and often times use Rappi when I’m in Colombia. This isn’t the first time I was delivered the wrong item from what I purchased from the restaurant but on this particular occasion I ordered 3 drinks from a store of which all 3 were completely different from what I ordered. I requested a refund from the company simply to find out they would not credit me back the entire amount. Very poor business practice to say the least. I will be taking my business more towards ifood in the future..Version: 7.48
✓ ExcelenteGreat application! Simple y efficient! Love it! J’adore l’application!.Version: 7.70.1
✓ 😏Excelente.Version: 5.20
✓ Good appStill room for improvement in the search tool. For example, if searching for a restaurant the search results only shows the ones that are “open” when you do the search. So, you cannot get a complete view to know if the place you are searching for is on Rappi or not but even if it is it wont show if it is closed at the time of search. It would be better if it showed the place even if it is closed at the time of search, so you can place an order when you know it is open - as othee delivery order apps do..Version: 6.3.1
✓ RappiThe service has been pretty good, have no complaints about it..Version: 7.15
✓ Great appSo useful if you have Latin American friends..Version: 7.70.1
✓ Great app - Suspicious workersI LOVE the app, but have had over 3 instances when delivery guys have stolen my goods... They are responsive when this happens but it makes you very dissatisfied with the final service They need to improve the selection of Rappi Tenderos so end users get their goods without issues..Version: 6.0.1
✓ MelitoMuy buena app sirve pa hacer de todo! Y es económica y llena de descuentos y bonos!.Version: 6.6
✓ Muy BuenoReally good and quick service. never had any issues.Version: 5.18
✓ Excellent customer service!! 😁Every time i have a problem they give a fast solution..Version: 5.18.1
✓ BuenoMuy bueno.Version: 7.23.1
✓ Good service when in South America on vacation. Cheep fees.Used this daily while in Colombia and it was cheaper than eating at the local tourist spots to have it delivered. Tips are more reasonable on the ap as well..Version: 7.49
✓ Favourite appI love this app and service. Ordering groceries saves a huge amount of time, Rappi shoppers even check on specifics like bananas being a bit green and whether I still want them, and on the rare occasion something isn’t quite as ordered, Rappi customer service has been exemplary. Fast, friendly, and problem resolved or money credited to the Rappi account without any fuzz whatsoever. I’ve been recommending this to all my friends. Prime subscription so worth it..Version: 5.23.1
✓ Always good serviceAlways fast, always good.Version: 6.9
✓ All goodNo worries.Version: 5.17.1
✓ Love it, but updates put me offEvery time I want to use the app I’m forced to update it to be able to use it. It is REALLY annoying and many times I didn’t carry on ordering with it. Please find a way to stop this as I’m sure you’re loosing many users...Version: 5.28.3
✓ AwesomeEvery time I come to Brazil I use Rappi to grab food or groceries. The best service you can use.Version: 7.50.2
✓ Best / most efficient delivery platform I’ve encounteredI’m an avid traveler, and while I have only tried Rappi in colombia in several cities and in Mexico in a few others, and comparing them to the American ones from the northeast or southeast, I can conclude that the slim and efficient operation has allowed Rappi to succeed in the objective of delivering anything and with the help of the restaurants/ food suppliers / services, become an amazing App. I wish you continued excellence as you have built over time an amazing platform and I congratulate you for hiring the first responders that brought us food and other things. Please enter the USA competitive arena, you have lots to offer and be a leader ..Version: 7.35
✓ Excellent appAs a non resident in Colombia during quarantine/lock down last year this app has been invaluable. Great prompt service and easy to use back in Colombia again and reloaded it and picked up where I left off last year. Needed a medicine and went to 4 pharmacies they didn’t have it went on Rappi searched for it and now waiting for the delivery. Thanks..Version: 7.13
✓ ExcelenteAn amazing company- not sure how I’d live with out them. A big time saver for many things. I love Rappi!.Version: 6.45.1
✓ Love this appGreat app, I wish if there was a feature where you could change into English. Because everything is in Spanish, it is very hard to decide the menu. When you don’t know anything about Spanish. Hope they update it in the future..Version: 7.40
✓ Service its good but it can be betterIt might sound imposible but rappi should have a more strict way to select the delivery staff. Some times communication its not just bad but anoying as the assigned delivery guy/gal just dont look for the items with more effort, or some times they just deny to deliver door to door when security personnel its available ( house complex) i dont like to tip delivery when they decide to deliver at the security gate. Some times its doesnt even feel safe!. Over all rappi its very efficient! But definetly the delivery personnel needs to screened throroughly. I take time to write this review to check if maybe something happen... cause the regular feedback its just general..Version: 7.70.1
✓ I wish we had Rappi in the USRappi is the best delivery service we’ve ever used! They can deliver anything that fits in their bag, including things from friends or stores they don’t have menus for, and even cash (in Colombia anyway). Rappi is a delivery service and a personal shopper. They rarely make mistakes, but when they do the customer service is excellent and they will refund the damaged or incorrect items. With their turbo service you can have many grocery items at your door within 10 minutes! With Rappi Prime, you can have unlimited free deliveries, and it’s very inexpensive. I don’t know what I would have done without Rappi during pandemic lockdowns, but I’m so grateful that they kept working when we needed them the most. Thank you Rappi!.Version: 7.14
✓ Good overall but improvements neededI love this app. Almost a must have while in places like Colombia. But I really wish it would stop warning my that I'm far from the delivery address when I'm ordering for other people. There needs to be an option to order food for a saved contact with their saved address, and an option to share the order status with your contact that you're sending food for so they can see the progress and track their delivery driver through a web browser or through the app itself..Version: 7.61
✓ GoodA very easy app to manage, find product and cancel if it’s needs.Version: 6.15
✓ Amazing serviceFast and great service all around.Version: 7.49
✓ Rating RappiRappi is an extremely trustworthy app/ store. Orders comes in always in the previewed time or less and gives out gifts for his loyal and frequent customers.Version: 7.18.1
✓ Amazing100% recommended.Version: 7.9
✓ Works greatVery happy with the app, works great and the customer support is excellent. I’m an expat and it’s possible to pay with credit and debit cards from U.K..Version: 7.50.1
✓ It’s good but can use improvementI use this app often as I don’t leave in São Paulo but love to send my family things, foods, presents, etc. i think the most difficult part is the application every time requires security, gives me fraud alerts, and things like that. As much as I appreciate security, once I say it’s “ME” making the purchase and I want delivery there, it should just recognize it and stop sending and verifying over again. Another thing is delivery people. I’m more than happy to give tips. I think they deserve it. But only when they do a good job. For instance I had occasions when almost half of my supermarket food for my sick mom was taken off, I think they were too lazy to search for similar product, or that I paid for and they didn’t deliver it. Honesty is a must! They have to improve in people they hire to deliver..Version: 7.25.1
✓ Great serviceVery happy with the service, range of products and deliver times of this service.Version: 7.49
✓ Excelente servicioExcelente servicio , total recomendado.Version: 5.0.3
✓ ExcellentEasy to use and a good selection of services and items.Version: 7.44.1
✓ GeneralFácil de usar, las subscripciones valen toda la pena, buen personal de entrega. Pero si últimamente las entregas se han demorado mucho, pueda que rapi sea amable de dar créditos para la siguiente compra, pero aveces la demora es mucha..Version: 7.70.1
✓ Overall very usefulGood service from Rappi unfortunately the restaurants quite often get the order wrong or have missing items which let down the service but overall pleased..Version: 7.23.1
✓ Overcharging priceThe most disorganized app ever,it’s a mess and difficult to find something, they have too mane and the same time have nothing. One side all products are overcharged, on the other hand they never delivered the complete order, always missing something, the worst service ever. The returns of the money gave years and as international purchase they don’t return the CC Int fee. Disgusted..Version: 6.7
✓ Mil estrelasNão existe aplicativo melhor no mundo!!! Obrigado Rappi 👏🏻👏🏻👏🏻😘.Version: 5.28.3
✓ Melhor appAjuda muito !!.Version: 5.13.1
✓ The best.I love Rappi. They have the best variety of restaurants and services. There are deliveries until late at night. As a prime user, they provide me with great communication. I am very happy using Rappi..Version: 7.70.1
✓ Great delivery app!Best food delivery app in LATAM by far. user experience is clearly their main focus, main reason why I prefer it over their local competitors. oh, and you can leave tips on the app too! 👏🏼.Version: 6.8
✓ The worst app on my phoneI need the damned thing because sometimes you need something delivered when it’s not another app but the cost of that service is endless notifications that you literally can’t turn off, 3 messages a day through the Messages app, a horrible interface and getting worse every day and horrendous (if nonexistent) customer service. Use uber eats or anything else you can. Oh, and they’ve also gotten hacked enough times that I know a lot of people who have had to cancel their credit cards. Use cash if you must..Version: 5.19
✓ Good serviceGood app, variety of options , easy of payment.Version: 7.50.2
✓ I fell in looove with this app 🫶🏼👄🫶🏼This app is way better and cheaper and faster then Uber eats, and if there is a mix up or you want to cancel you actually get your money back (NOT in 3-5 BUSINESS DAYS ) Nope you get it in the most 15-30 minutes, that was the best cause I mess up and I also get impatient… I’m human and I just decided to change either my order or cancel. (I always do this prior from anyone already picking up anything cause the last thing I want is having a poor soul buying stuff they won’t be reimbursed for) nope always remember to check on the little map and it’s so easy to let you know how far the person who is getting your order is and you can immediately start chatting as well. Thanks RAPPI 🫶🏼🙌🏻🫀😻.Version: 7.42.1
✓ Really good serviceRappi is the best food delivery app, when it comes to delivery it’s always the fastest also Rappi cares a lot about their customers, I’ve been refunded a couple times 100% money back from mistakes made by restaurants or missing orders. There’s just one thing I should add to the app and that would be to have the option to filter restaurants closing by time. Sometimes I click on a restaurant and till it pop-up it says that restaurant will be closing in x amount of time they’re always less than 10 minutes to close when the message appears so I would like to have an option to rearrange the listed restaurants by closing time besides that, Rappi is the app you want to use..Version: 7.25.1
✓ Great app.Very easy to use, in English as well as in Spanish. Fast and simple..Version: 7.9
✓ Grocery Product Replacement Needs ImprovementFirst time using Rappi in Mexico for the first time. Good app! Two problems. 1. The delivery time, when using the service for groceries, showed the time the courier would reach the store, which meant the delivery was more than 1.5 hours later. No problem but would have been good to know. 2. You cannot view the full details of the replacement product offered by the courier. This makes it difficult to make a decision and results in removing items. Very happy otherwise..Version: 7.37
✓ RappiThis app is amazing, useful. It’s like having a best friend in your pocket.Version: 5.28.1
✓ Rappi is magicThe Rappi service is so easy, reliable and efficient. Restaurant and supermarket deliveries have been lifesavers while juggling a busy schedule..Version: 7.13.1
✓ Rappi is THE BESTRappi is my favorite delivery app out there. Is there anything you can’t do with Rappi? They have it all. I can get food, medicine, alcohol and even CASH delivered. It’s quick, convenient and reliable. Not only that, they actually REWARD their customers for loyalty! This is amazing. Thank you, Rappi! Keep up the great work 👏🏼👏🏼👏🏼👏🏼.Version: 5.22.2
✓ ServiceReally good service, easy to use, fast and on time.Version: 7.48
✓ Great ServiceThe thing that sets Rappi apart for me is the speedy and kind customer service if something goes wrong with your order. Unlike ::ahem:: UberEats, which is very hands off and cold when things go wrong, Rappi wants to make sure you’re happy. It’s this kind of thing that makes you trust and want to use the app. The only improvement I would like to see is navigation—let’s say you look for “burritos” then click on a restaurant option. When you click back, it brings you all the way back to the main navigation instead of to where the other burrito options would be. So you have to retype it in, which is inefficient. Apart from that, great and varied food options, nice delivery folks, and decent app user experience..Version: 6.52
✓ ExcelenteExcelente Service. I am very pleased and would recommend it to everyone..Version: 7.19
✓ PHappy with the service.Version: 7.44.1
✓ Best food delivery app in Buenos AiresI use this app so frequently in Buenos Aires. It’s very reliable..Version: 7.70.1
✓ The frickn bestLove how easy it is to get dinner or groceries and the deals on pro are incredible 👏.Version: 7.70.1
✓ Always on timeEvery order has been delivered accurately and promptly.Version: 7.11.1
✓ I love itThey’ve been great, when I needed help they’ve there for me.Version: 7.70.1
✓ The best food delivery experience everSeriously amazing. I'm from Australia and have lived in the USA and nothing compares to the delivery and experience of Rappi . Will become a gold member for sure. Thanks guys.Version: 4.39
✓ RecomendableMe gusta el servicio a través de la app. Ágil y funcional!...Version: 7.50.2
✓ Una aplicación ideal y muy útilEstoy encantado con esta aplicación me alegra el corazón invitar a familiares míos a que le gusten y prueben las comidas que hay en la región.Version: 7.49
✓ EasyI really like use Rappi I would like to keep receiving the discounts however please send me the codes availables actives.Version: 6.36
✓ Amazing appEvery time I visit Bogota I use this app and I love it! I can find everything I need whenever I need it..Version: 5.20
✓ Pizza deliveryAlways on time . Thank you.Version: 7.45
✓ Nice oneAll good.Version: 7.21
✓ SilvyxAlway fast.Version: 7.44.2
✓ SúperSúper.Version: 7.5
✓ SUPER RELIABLESpeaking from someone who isn’t normally the type to order anything from third party applications, this app is extremely safe and reliable. From food, to house items Rappi offers clear and concise instructions when it comes to purchasing goods. In addition the delivery fees and other surcharges are very reasonable. Their compensation incentives are amazing as well, they literally will give you free RappiCredits(money) that will come off of your next purchase. You can also save them up! Works extremely well in South America, especially Colombia!.Version: 7.1
✓ Una App muy eficiente!Me encanta esta App! Puedes enviar desde almuerzos hasta tecnología o enseres a tus seres queridos que se encuentran allí!.Version: 7.70.1
✓ Best app ever in MedellinAll the one star ratings are ridiculous. I have used Rappi for many years. Most convenient and time saving app there is. Always great customer service and fast resolutions with incorrect orders and problems. I use Rappi multiple times a day and my life would not be the same with out it. Don’t listen to the one star ratings that were provided. More than likely they used the app a few times, might have encountered a technical issue where they didn’t know how to verify their card to be used or just had bad luck with a few orders which happen with any service. Rappi makes it life so much easier versus having to wait in heavy traffic or long lines for food or groceries or whatever. You can spend your valuable time doing the things you love versus being tied up with the process. Also with Rappi Cash you don’t have to go to the ATM. A feature I use multiple times a week. 5 stars all day long!✨✨✨✨✨💯.Version: 7.9
✓ Quick and efficientQuick and efficient, sorts out any issues that are incorrect with order, fast and reliable. Thanks Rappi.Version: 7.70.1
✓ GraciasSon la mejor aplicación del mundo.Version: 5.0
✓ ReviewAlways on time, fast delivery, driver always polite..Version: 7.44.2
😕 Rappi: Market and Food Online Negative Reviews
