Trace Bust App Negative ReviewsTrace Bust, Inc.

Trace Bust Negative Reviews

4.6
4.60167 star

Total 63 Negative Reviews

Trace Bust App Complaints & User Negative Comments 2024

Trace Bust app received 63 complaints, negative comments and reviews by users. Have you ever had a bad experience using Trace Bust? Can you share your negative thoughts about trace bust?

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Trace Bust for Negative User Reviews

This app is a waste of moneyI cannot make any calls even I have 60 credits, it sends me an error message saying ( the phone number you are calling is restricted number, please try a different number) I did tried all numbers I have but didn’t work, I always get the same error message, this is a waste of time and money. Response from the support service: Hello, I called a hotel from another hotel. If you are trying to call a cell phone, the carrier may be blocking the call and unfortunately, we cannot do much with this. Try calling from WiFi instead of mobile data and see if this works. Also, you can test with the numbers I used as it is just a hotel, I will add 8 credits to your account for this to test.Version: 3.4.7

AwfulWhen you first sign in they give you 3 credits which barely work or the app starts freezing, after you get 3 bonus credits which do the same. I dont know the app’s annoying since you only get 2 credits at day, like what’s the point? Where’s the fun?.Version: 3.4.4

CoolVery good app but I purchased credits and they’re not on my account..Version: 3.4.4

Not to happyI’m not happy with the fact that I finally decided to buy a package that MAYBE 5 of the 25 actually worked. It would just call out in complete silence and about 30 seconds of that I would have to close out the app because just hitting the End button would not disconnect the call. Then I would go back and listen to the recordings from the history and you can hear the other person going “hello?” “Hello?”. So I feel like I’ve been scammed out of my money, just glad it was only $5 and not more..Version: 3.4.3

Credits purchased but not put in my accountI purchased £5 worth of credits today and it never went through. This is terrible service and I want a refund immediately..Version: 3.4.4

Poor customer serviceThe app was malfunctioning at the time of my purchase. I purchased time twice because I thought something was wrong. When I tried to use it, it kept saying “ out of free minutes” and would cut my calls. ( I was trying it out to mask my number from a client) ...at any rate, I emailed customer service and asked for a refund for just 1 of the purchases. They asked me for a receipt and I sent two screenshots of the receipts. They me an email saying they fixed their app so I didn’t qualify for a refund. I went to iTunes and they refunded both purchases!.Version: 3.4.4

Lost $53The app does change your number and records calls somewhat decently. The issue I have with this app is when I went to buy tokens (for the first time) I spent $53 and got no tokens. But they surely took my money. I emailed support and they had me send screenshots of my receipts (did that immediately). Well, it’s been 5 days since I sent them the receipts and I’ve seen no response or attempt to fix the problem. I wish I could’ve written a good review, but if you steal money from me that will not happen. Use for the free 2 minutes a day, don’t trust the app with purchasing more tokens. You’ve been warned..Version: 3.4.4

Does not workDoes not work the other person does not even receive the call.Version: 3.4.4

Do not downloadThis app used to be good before it changed its name. The app now doesn’t work, freezes and a lot of people have had a lot of the same issues and none of them resolved. Please read the critical reviews before downloading this app and wasting you time and money. This now looks like a scam app. My app hasn’t worked in over a month and tried live chat and tried putting customer support tickets in and app still doesn’t work and nothing resolved. Even tried deleting the app and reinstalling it but to no avail. AVOID.Version: 3.4.7

Honestly so disappointing.I was planning to prank my friends, but my phone number isn’t working for some reason (and yes, I called my carrier so it’ll be a couple days before they fix it) so I logged in with my Google account. Needless to say, my cellular data also doesn’t work (dang it again!), so I was on three bars of Wi-Fi. I log in and I’m super excited, then it says I have no connection. If the developers are reading this, you are stealing and maliciously using our information from our Google accounts, and that is unfair as we all hate getting spam emails and such. It is also against Apple’s terms of service for application developers, as well as the U.S. (and idk about Canada) laws. You are breaking the law with this app, and please don’t tell me to contact support. I read the 5-star review and it’s definitely from a bot as I tried this app on three different devices with three different Google accounts. Very disappointing, and no, developers, I’m not going to contact support so don’t ask. Other users have been very frustrated with the app’s support, and so I will not be contacting them. It’s also against Apple TOS to create illicit 5-star reviews on alternate Apple IDs. I do not recommend this app at all..Version: 3.4.4

Doesn’t work most of the timeThe app literally doesn’t work most of the tome.Version: 3.4.4

Credits not addedTopped up £20 didn’t receive my credit..Version: 3.4.3

Don’t installBought credits never came through.Version: 3.4.4

ITS GOOD BUT....I love how it works but it is too expensive, £5 for 25 minutes is a rip off! It will get a 5 starts from everyone if it’s cheaper.Version: 3.4.4

Beware if you purchase credits they might not show upI thought this app might be helpful, but after the free test I purchased credits and was never credited in my account. The company responded and claimed a software update happened the day after my purchase two weeks ago. I received an email claiming Apple was looking for the missing purchase they had no record of. Oddly it’s right there in my Apple profile, so the idea Apple is taking a week to respond and the company didn’t credit me or do anything for my inconvenience , I feel this shows the level of customer satisfaction they find acceptable..Version: 3.4.6

Shame on you!I used to love this app on an old phone I had a while ago and I’d love to give it 5 stars. Recently I downloaded it on my new device and I was actually happy to see that it was still basically laid out as it was before, simple and easy. Then I go to purchase credits only to be charged $4.95 twice, and not receive any credits to make phone calls. I’d like my money back or credits added to my account. Thanks..Version: 3.4.4

Liars!The “No Service” issue with this app freezing your network and not being able to make calls has not subsided. It has actually gotten worse. I’m actually going to be submitting a full grievance complaint to the compliance department over at Apple/App Store. This issue is life threatening in the way that a person could be in danger; could have a stalker, killer or a rapist in pursuit of them and would not be able to call for help due to the fact that this app indefinitely freezes your phone on the account of it telling you that you need to update your phone with a fake update!!!! I go into my general opts and there is no update needed besides I keep my phone on auto-update anyways and preset it to overnight update. One thing is for sure, the jive-turkey creators of this app are up to something sneaky. They are either random hackers seeking to hack your personal confidential information for reasons to steal from you and know all your personal secrets or this is some sort of federal government app that is again doing something that also invades and defies everything that is humanly ethical. Either way this app has gotten my money and my dignity and has all together made me feel super unsafe and violated..Version: 3.4.3

DOESN’T WORKDon’t waste your time, it doesn’t work..Version: 3.4.4

Paid for credits and never got themI paid for credits and never got them!!.Version: 3.4.4

If I could give it less stars I would!I paid the extra money to get more credits with this app and it took 13 credits one time and the call did not go through it just crashed and it was done but took way more than the 2 credits a minute it says it takes and didn’t even call. Another time it crashed and took 6 credits again without even making a call out! I talked to their so called support and the person just kept telling me how it takes two credits to make a phone call and I kept telling that person yeah well if you actually make a phone call and not take 13 credits or six but she just continued to act stupid and never did anything about the problem, so I still sat there with no credit and no money in my bank account for something I paid for and no help on the matter either so it was awesome buyer beware!.Version: 3.4.4

Doesn't workIf you only use it for the free calls (All 2 per 24 hours) then it will stop working after a couple of weeks of installing. Shame as this is a really good app otherwise. 😂.Version: 3.4.4

Not greatPurchased some credits and I’ve done this twice now so I’ve now spent £10 and nothing is on my accounts and not able to get in touch with anyone to help..Version: 3.4.4

App is not workingUnBle to establish a connection. Spent $5 for credits I cannot use.Version: 3.4.4

This application is FraudDo not buy credit because you’ll never have it and you’ll be charge.Version: 3.4.4

Do you like throwing away money?Then buy this app!!! Does over 50 reviews in on month about SCAMS concern you? I assure you they don’t care when they have your money, but then refuse to give you the product you paid for. These guys are not on the up and up at least in my case. I’m going to write as many online reviews as possible since these thugs should be shut down, in my opinion any way..Version: 3.4.4

Used to be a good appYou used to be able to call someone and use any number you wanted. Now it only lets you pick through a few that they select. Very disappointing. This was great for calling friends and pranking people. Now it’s a random generated number. No one is gonna answer that you call, cause in this day in age of cellphone with Caller ID who is gonna answer a random number? Hope you fix it to the old way!.Version: 3.4.6

Waste of time and money stealer! 🤬Okay, when I downloaded this app I thought it would be just like any other fake call/text app. But when I connected my google account, it said “no network connection.” But my internet had a full bar and it was connected. Hear me out people! This app is a SCAM. It takes money and steals info off the website. So I warn you, before you download this app, READ THIS FIRST. Because this is UNBELIEVABLE! Be careful and read reviews before buying things like this! Be safe on the internet kids! And also, developer, you cannot deny this anymore. You have been caught. So don’t try to write: “we are so sorry about this and we will try to fix it” blah blah blah, etc. DONT DOWNLOAD THIS! It will steal your info off the app! Don’t do it..Version: 3.4.4

Scammers AvoidI’ve been using this app and after update now does not work. After sending complaints still no resolution got over 100 credits and they won’t refund the money or transfer on another app. Avoid.Version: 3.4.7

Potential to be betterIt would be nice to hear your voice changed in play back mode. Also suppose to get 2 free calls every 24 hours but doesn’t always do that. And when you purchase time it doesn’t actually show up unless you email them and prove you bought them. So some stuff is a hassle when it’s really not suppose to be. Fix these things and work on play back mode I’d give this app at 5. But fix the bugs and this really is an enjoyable app and really fun ..Version: 3.4.4

Don’t downloadNone of the calls go through. After topping up my account what a waste of money..Version: 3.4.7

Voice and connection issuesFirstly, this app only works if my phone is NOT connected to WiFi. If I’m on WiFi, calls do not go through. Second, the “female” voice sounds like a chipmunk. It sounds fake and robotic. The “male” voice sounds more like a human, but it still sounds robotic. So between not sounding realistic, especially on the “female” setting, and not being able to use this via WiFi, I’m rating this app low. What would really improve it would be realistic sounding female voices..Version: 3.4.4

WtfCalls don't work.Version: 2.3.2

The app used to be great.App used to be great before it’s name changed and when it updated. Now you don’t get free credits and can’t write your own number to call from. Bring back the old update.Version: 3.4.6

RefundI brought a 5 pound pack and all of a sudden they disappear waste of money and want a refund.Version: 3.4.4

It’s not workingIf I could give this app zero stars I would. I download this app and paid a additional $20 call tokens. All the people that I tried to prank could not hear me. This was very frustrating they cannot even hear me say hello, and then the app would cut off. Basically I could not make a phone call and the tokens were drastically diminishing altogether my time on the phone could not have equal a minute yet a large portion of the tokens were gone this app really made me upset and I feel like I waste of money. I would tell you buyer beware!.Version: 3.4.4

Decent on trail but I haven’t received my coinsI brought the 25 tokens twice and haven’t received the balance however I’ve tried it with the free token and it does work hopefully my token woulda come soon.Version: 3.4.4

This would be a great appThis would be a great app if you had the choice to change the tone of voice. The woman's voice sounds terrible. Sounds like a cartoon character. I just needed a different woman's voice and not a cartoon. It shows the number you want on caller ID and everything but the voices that it changes to should allow you to change the tone..Version: 3.4.4

Was 5 starThought it was a great app until I purchased 60 credits for £9.99 and the credits wouldn’t even add to the app and now when I try open the app it freezes on the loading screen.Version: 3.4.4

Took my moneyI’ve just paid 5 pound n I haven’t been given any tokens what do I do.Version: 3.4.4

Terrible ServiceBought two £4.99 credit packs and received none. Ridiculous..Version: 3.4.4

Really Fake.. Don’t waste money..I purchased minutes but not updated .. created ticket and provided Apple receipt.. but no response.. stay away from these app.. it’s a bogus app.Version: 3.4.4

No credit addedPaid for credit yesterday…still not added to my account.Version: 3.4.6

App no longer worksUsed to love this app but stopped working and tried everything even contacting and it hasn’t been fixed ..Version: 3.4.7

UnreliableThis app works when it wants to. It’s super dope to disguise a number however, the in app purchases didn’t work for me. I just found out I was charged $40 because I kept trying to buy credits of $4.99 and it never gave me the credits. I assumed it was a technical error and kept trying. Come to find out they charged my card $40 from all the failed attempts yet i never got the credit. Do not use this app it never works and if it does normally only one of the 2 free credits goes through. The other always rings busy when that is false..Version: 3.4.4

Doesn't workThe other person in the line can't hear you. I bought credits and I hope I'll get a refund. I complained and they told me it is my internet. I have 500MB high speed fiber so it is definitely not my internet. I am hoping they fix it and reimburse the money I have spent trying to make it work..Version: 3.4.4

Can’t callAlthough it does show up as if someone else is calling them it won’t let you stay on call it just ends immediately. But other than that its pretty well made.Version: 3.4.4

SCAM!So let me get started with when i bought credits before you TOOK my money and i didn’t get ANYTHING… Secondly… YOU ALSO CHANGED THE APP COMPLETELY.. just like Fortnite good things don’t last long and while your app was honestly amazing you guys had gotten rid of two credits a day and are a money greedy app. i had so many memories with this app but you decided to change completely.. and to think i got a bunch of people to download this app because of how great it was. change back to the old ways for the sake of everyone please and stop scamming. Thank you.Version: 3.4.7

Took my money for credits and never put them on my account!!I bought some credits and both have not been put on to the account, I’ve searched for an email to contact them and this is non existent don’t get con’ed.Version: 3.4.4

I don’t recommend anyoneI couldn’t contact anyone and asked customer support so many times to fixe it but they didn’t do anything. And finally they remove my credit basically they stoled my money..Version: 3.4.4

BadTopped up with £5 never got credits back.Version: 3.4.4

No ring tone on ringing outCrap customer service don’t understand what I’m talking about keep eating credit system faulty not good.Version: 3.4.7

TerribleAbsolutely terrible take your coins and never connects the calls.Version: 3.4.4

4th review : app no longer worksSo initially gave them 5/5 and then second review gave 1/5 then 3/5. But this app no longer serves its function at all, everything went wrong calls don’t work lots of bugs..Version: 3.4.7

App never worksAfter buying coins it has never worked.Version: 3.4.7

Paid for tokens and didnt getI originally left a 5 star review but after wanting to purchase more tokens with a gift card it told me purchase successful and the app crashed to the home screen then when i went back i still had 0 tokens left, and i have the purchase in purchase history in the app store, very disappointing because i thought this would be a cool app but looks like a scam to me. Just requested a refund from apple, waste of time..Version: 3.4.4

Doesn't workIt use to but now it doesn't.Version: 2.2.6

WarningDO NOT BUY! Scam!.Version: 3.4.7

Doesn’t workDoesn’t work anymore.Version: 3.4.7

THIS APP DOESNT WORKDownloaded and attempted to call myself as a test and didn’t work then got a random call from Germany. App probably steals phone numbers from your contact list to call and sell stuff too.Version: 3.4.4

Paid for the credits but did not receive any creditsPaid for the credits but did not receive any credits.Version: 3.4.4

Can’t export a recordingBuying credits is really the only part of this app that works. I tried a few test calls with friends; nobody was willing to say the call quality was great, but nobody said it sucked either. When I went to make a longer call I started getting small glitches every few seconds, not great but still usable... same glitches when I play back the recording. Figuring I would clean it up after exporting the audio... there is no way to export it to a file! Contact tech support; they assure me it should be hidden behind a long-swipe on the recording, I let them know it’s not, they promise to get it fixed. Waited... no fix, tried to save the recording off using a digital audio recorder and a cable. It took me 7 tries to get the whole 15 minute clip; playback stops when the phone locks or sleeps. So you have to turn auto-lock off AND tap random parts of the screen to keep it awake (even when plugged in) while it’s playing back. You can’t actually scrub the recording, so each try is from the start. In the end, I’m just glad I didn’t buy more than the $10 minimum..Version: 3.4.3

My credits have not addedI tried the app worked fine then when I added credits they did not appear in my account.Version: 3.4.4

BOGUS! Save your money!I used it once free, it worked, I used my cash to buy credits and wanted to prank more people and it stopped working! I’ve submitted MANY emails to complain and they have not fixed the problem! It must be a scam! Save your money and time! Don’t be fooled!.Version: 3.4.4


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