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- 86.3SAFETY SCORE
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Hiya: Spam Blocker & Caller ID App Complaints & User Negative Comments 2024
Hiya: Spam Blocker & Caller ID app received 94 complaints, negative comments and reviews by users. Have you ever had a bad experience using Hiya: Spam Blocker & Caller ID? Can you share your negative thoughts about hiya: spam blocker & caller id?
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Hiya: Spam Blocker & Caller ID for Negative User Reviews
✓ App does a decent job, but has to be open all the time in the backgroundI got this app out of necessity when I got an IRS scam call that almost fooled me in spite of being skeptical at first. After I picked up on his tricks and called him out on it, I’m pretty sure he sold my information, and I’ve had a steady stream of spam calls since then that I didn’t get before. Hiya has done a decent job of helping me identify which callers I should be calling back, since I don’t pick up unknown numbers anymore. But I admit I’ve been disappointed during the years I’ve used it that it’s not been great at real time call identification. It’s gotten somewhat better recently, but still leaves something to be desired. Additionally, one update in the last year has nearly driven me crazy, and I’m about to give up on the app- if you ever force close the app, it brings up a notification that your spam protection has been reduced, and basically you have to keep the app open all the time if you want full protection. I feel like this should be able to function without me always keeping the app open in the background, and I think they could probably do a better job at this. Aside from that, the app does a decent job with identifying spam calls, though I wish it provided more details as well about who’s calling exactly when it comes to undesirable calls..Version: 6.35
✓ Stopped workingThis was a great app but stopped working for the past 3 months. Tried everything it recommended but no luck. Have since cancelled my premium subscription. When the free version works again, I may think about trying again..Version: 8.13
✓ It seems to have gone downhillI remember many years ago when this app was new I used it on an old iPhone. It was great, it popped up every time I got a scam call with a “⛔️ Hiya - Fraud warning ⚠️” which is exactly what I wanted it to do and it was free. Now when I get a call it doesn’t come up on the free plan, I keep getting an app icon notifier with a number one in it so that it can update its database. I had to uninstall the app because I didn’t want to pay for a plan and the free version didn’t have enough features to make it worthwhile. I have to say, I miss the old version though I went for a year without it when I changed iPhones so I didn’t follow it on its downwards spiral, it just disappointed me when I reinstalled it..Version: 6.2
✓ DisappointingDesigned for America, can’t change the spoof caller country id, only seems to have American data base. Paid 1 year subscription and still getting spam callers..Version: 8.4
✓ Does not workNever worked never will don’t even waste your time.Version: 8.4
✓ Doesn’t actually block calls like advertised.Idk why I’m still paying for this service because it doesn’t block calls or alert me to if they’re spam. I don’t really know how to use it that well and the UI is not intuitive..Version: 7.4
✓ Ain’t Broke, Don’t “fix”! Don’t waste your time or money!I work in IT and application Dev and I have rarely seen such a drastic turn in the wrong direction. The app used to do what it was supposed to do, and was intuitive and exactly what I was looking for. You could see who was calling, whether it was spam, etc, then in real time add it to your block list where it would automatically end future calls from that number. Now it is simply some bizarre version of a “call screener” where if the number is not in your contacts, they have to state who they are before it shows you any information on the calling party. It is completely wonky and not helpful whatsoever. I wish I would have been aware of this horrible change before my auto renewal occurred. Also, it’s pretty disingenuous for all of the 5 star reviews from 1-4 years ago at the top of the review list, giving the appearance that everyone is in love with the app. If you sort by most recent, you will see a drastic turn in the quality of feedback on the app..Version: 8.4
✓ Vague interface makes this app hard to useShort version: The UI on this app is not clear. It seems overly complicated to me and has no familiar design elements to make it easy to use. I very nearly deleted it because I could not figure out how to enable blocking. Long version: I could not figure out how to get this app to work. The UI is very vague. It looked to me like in order to block any spam calls, I had to enter in each spam number individually. As I dug through the app I saw no familiar design elements like iOS-style switches or check boxes so I couldn’t tell how to enable the service, aside from entering in the phone numbers individually. I was very frustrated and even wrote a negative review that never posted. So here I am again. What is different is that after reading through every section of the app (and there are more sections than seem necessary), I found that elements that look like tabs are actually check boxes. They don’t look like check boxes but they do the same thing. The problem is there is no visual cue that says “here’s what you are looking for!” You have to read everything. In today’s messed up world, I don’t have time to read everything and most apps don’t require you to. It seems odd to render your app useless to anyone who doesn’t take a moment to read. I almost deleted this app because it required so much of me. We’ll see how it does now that I know how to work it..Version: 5.8
✓ Not doing anythingSeems to have stopped working entirely this past few months, scam calls getting through all the time..Version: 8.4
✓ App broken- error msg HTTP 40110/mar/23. iOS 12 iPhone 5s. App loads, can toggle the phone blocks on in settings, can’t look up numbers. Crap..Version: 8.14
✓ Works ok but not like I was hopingI downloaded this app because I get tons of calls from unknown numbers. Even though I am on “do not call list”, I still get lots of scam calls that somehow get through. This app seems to identify the scam calls fairly well but its inconsistent & sometimes there’s a delay in the app identifying a scam call. I have to manually copy & paste the number into the app most of the time rather than the app notifying me that it’s a scammer calling. Problem is I haven’t had any luck w the app giving me info on other calls. So, I did a 7-day trial of the premium version to see if the premium version would give me more real-time info on who’s calling . Unfortunately by day 6 of the trial, I didn’t notice any difference between the premium version & the standard free version, so I cancelled. Still find some value in the free version but not enough to pay for same. I’ve just gone back to not answering my phone and assuming legitimate callers will leave a message. Hope this helps?.Version: 5.6
✓ Robocall and spamI still got phone calls from two spam.Version: 8.28
✓ It was awesome now it’s notI used to love Hiya, I was a premium subscriber for YEARS. I recently canceled my subscription because the app doesn’t do the basic things that I want it to do. They are trying to force Call screener on you when you don’t want it. I should be able to choose whether or not I use call screen AND still be able to use the app for spam blocking and number look up. Prior to this fall I could do that but as of today the app is useless. I’m continually getting spam calls even though I have it set to send to voicemail. But they fixed the interface so you can get past call screener…small victory. And just for the record, I tried call screener when it was first released. I hated it, it tended to block calls that I didn’t want block (phone contacts like my mom and husband). And I was job hunting at the time and it would block calls from recruiters because they weren’t in my contacts. Unfortunately, I’m on the search for another spam blocking app since Hiya no longer works..Version: 8.3
✓ Can I give this a zero rating?I’ve paid for the year because I was getting so many hang up calls (up to 10 a day) that I thought all in on the subscription would give me the best spam protection. I have to say in doing this it has not made one jot of difference and complete waste of money. Still as many call except now I feel obliged to go in to the app and mark them as spam…so I’m paying a company to do the job I’m doing myself 🤦🏻♀️.Version: 6.39
✓ Blocked number still getting throughI took out premium thinking that it would be better than the free version wasn’t I wrong blocked number still getting through using the same number that is supposedly blocked stick with the free version premium is no better I’m thinking of switching back to Truecaller only started using Hiya as I got a new iPhone thought it was more compatible with iPhone.Version: 6.7
✓ Poor performancePoor performer when detecting telemarketers even when the incoming numbers were consecutive. Will not be upgrading to the paid version based on what I have see in the free version.Version: 6.5
✓ No family sharingDoesn’t support family sharing of the subscription, and website reasons this with outdated information (from 2018) that subscriptions can’t be used with Family Sharing.Version: 7.4
✓ Poor UpdateWith the most recent update we have lost its spoof call detection. That doesn’t strike me as being an “improvement”. An improvement suggests that you’re getting something better, which this isn’t. Please bring this capability back. Thank you..Version: 8.15
✓ Does not work in New ZealandHave dialed both my numbers nothing shows up. Can not recommend until it works places other than the USA & I guess Canada. I recommend they remove from NZ & Australia apple app stores & introduce when it works do not buy premium as you are burning your money. Sadily.Version: 6.9
✓ Have to Use Call ScreenerCall screener breaks some of the best new features of the latest iOS. It sits in the middle and calls to your iPhone first hit Hiya. Update forces you to use the call screener. Yes, this is probably the best way to screen calls against stir/shaken database and also the hiya database of known spammers. But you are basically forwarding all calls to Hiya first. Down the road if you have forgotten you did this it can cause you problems. I am in Telecom and I know how this works. 3rd party spam filters have always not worked great in the iOS ecosystem because spammers can easily just grab a block of new clean numbers to work with. It really needs to be down at your mobile carriers switch to determine if the number is spoofed which is the method taken by most fraud callers (different from Spam). I would still use Hiya because they have one of the largest user reported spam databases but not if I am forced to use their call screener. The best solution with the new iOS is to send callers not in your contact list to VM (in iOS settings) and screen them. Hiya would be an additional layer of protection when they stop forcing call screener on you..Version: 8.26
✓ Doesn’t workI got a premium subscription. It didn’t recognize ANY of the spam/scam calls I started getting the very same day. All numbers calling are completely random. This app is not the solution, unfortunately..Version: 5.20
✓ Meh!It doesn’t stop all annoying phone calls and certainly doesn’t stop spam texts. I have to manually check and block them which I can do already without the app..Version: 7.17
✓ I'm not sure about thisI'm in Australia and I only had to contend with the usual ATO and Centrelink scammers, but installing this app coincided with receiving a whole new wave of calls from the US and Canada! The app didn't block the overseas calls, and nor is it blocking the Australian ones - I have to do it manually, so I'm failing to see the point. Blocked calls can still get through to voicemail, so I've had no benefit from installing this app so far. Now, reading the comments about privacy concerns, I'm beginning to regret my decision to download this. I'll continue with it for awhile longer and amend my review if things improve..Version: 4.0
✓ Doesn’t recognize anything.Been using for a year now. It has never recognized a single spam or fraud call. I have submitted hundreds of fraud numbers that I received. It only marks the the numbers that I reported, so what’s the point?.Version: 8.12
✓ Be carefulI was getting a few more spam calls then I cared for and decided to try this app after trying 2 others before it. I tried the app based on the fact that it was said to be good for iOS users and that they didn’t give your information to 3rd party companies. It worked great for the first couple weeks as did the other 2 apps. However, eventually I was getting double the calls I ever did without using this app and it seemed to be blocking very few of them. I was in awe of how many blocked calls I had accumulated and it didn’t seem normal. I didn’t ever remember receiving that many calls before. I was hesitant to delete the app because it had good reviews and denied sharing your information with 3rd party. Eventually, I became so frustrated that I deleted it and decided to return to blocking calls manually in my phone. Upon doing this the scam calls decreased drastically. I have to say I only get a few random calls every now and then and I’m much happier with that. Please steer clear or use at your own risk..Version: 6.7
✓ No longer a good optionI downloaded Hiya about a year ago to combat spam calls and have been using the free service. For about 8mo it worked extremely well, actively flagging or blocking 90% of the spam calls that I was receiving. The last 4mo the app has degraded in quality significantly. There used to be over 200,000 spam numbers in the database.... now there are 130,000. Unfortunately I still get just as much spam... Hiya just isn’t blocking it anymore. Hiya is now flagging and blocking less than 50% of the spam calls that I receive. In fact, pretty much only “local spoofing” stuff gets flagged, which isn’t helpful because I can deduce and not answer those numbers on my own. As I said, I am now having half or more of the spam I receive slip past Hiya’s filters. I’m not sure if they’ve intentionally neutered the free app as a cash grab, if they are allowing spam call companies to pay and be whitelisted on Hiya’s lists, or if spammers are simply outsmarting the app. Long story short, Hiya is no longer doing its job and I can no longer recommend this service..Version: 5.29
✓ App moving away from purposeThis app was meant to be able to look up who is calling you/identify incoming calls and enhance blocking options. Now they are mostly focused on being a call screener. Rather than the first screen being the lookup screen it’s now a nag screen to enable call screening. I didn’t buy this to screen my calls. I bought this to identify calls manually. Now I have to go to the “keypad” section and there is supposed to be a paste lookup button at the top. Sometimes it’s there and sometimes it’s not. And when it is there I have to give it permission to paste every single time even when I choose always allow and confirm in Settings that the permission is always allow. Lately more often than not the button is not there unless I restart my phone making it more of a nuisance than a help. Don’t think I’ll be renewing since the whole purpose of the app is to allow me to lookup calls when I want and now it’s become very cumbersome and they are just interested in me in allowing them to intercept my calls, which I don’t want. I have all the updates of everything on my phone so that isn’t the issue. The app has been problematic since they implemented the call screening. No longer worth it. It has gone from best app for call identification to very low on the totem pole. Many apps now that handle it better. Another case of an app going from doing something well to an app trying to do everything and now doing none of it well..Version: 8.6
✓ App needs daily settings update to work (APR ‘23)I have used this app for a few years with no apparent issues with the exception of the last few months. The app no longer works without DAILY, MANUALLY updating/refreshing the settings in both The Hiya App under BOTH the >BLOCKING and the >SETTINGS tabs well as in iPhone >Settings >Phone >Call Blocking & Identification section. It no longer recognizes calls by itself as spam (or anything) unless these features have been refreshed EVERY MORNING. And then after that, the app takes roughly 10+ minutes before it’s ready to actually work by itself and recognize future calls. But by then, your IPhone call list history is not recognized and has to RE-REFRESHED so it’s kind of useless if you have to enter each number in the app manually after the call just to get it to recognize a number as spam and block it or not. (iPhone XS Max v16.4) it has been enough to make me search for a new app that actually works without “doing the work manually, for it”..Version: 8.14
✓ No changeI have submitted the numbers to Hiya, of which I am getting Spam calls. But n change..Version: 5.21
✓ No Caller ID calls commingNo Caller ID calls comming.Version: 6.12
✓ Lost hundreds of numbers I had entered to block for no reasonLost all 347+ numbers I had personally entered to block over the last several years for no apparent reason whatsoever. Very upsetting to say the least! I did not clear any history. The only thing I can think of is I powered my iPhone down a couple of days ago because it had been a while since I had rebooted it OR it was when I had to force close the app because I was not getting any notification for calls I was expecting & waiting on. Phone did not ring nor show a call coming in as they were being blocked and going straight to voicemail with no notification of a new voicemail. OR maybe it’s from the newly revamped app. No matter the reason for the disappearance of the numbers I had entered...it’s quite disturbing and extremely frustrating. Got a nuisance call today and when I went to enter that number to block I was shocked to see all of my numerous previously entered numbers to block were no longer there. Because of all the numbers I had previously entered I had rarely been receiving any spam, nuisance, or telemarketer call. Now my phone is blowing up with them!! Prior to today, I loved this app and would have given a 5 star rating at any point over the last several years because of it’s superior performance BEFORE this latest update and revamping of the app!! Now I am going to have to tediously enter lots of numbers that should still be showing to block in my app and also should actually be being blocked..Version: 6.28
✓ Not Worth ItDoesn’t detect incoming scam calls, I have to copy and paste the number into the search bar to find out if the person is a scammer. I was sold on this app because it technically can detect and block incoming scam calls, but it doesn’t work. I usually have to google search the number anyway so there’s no point paying for this app..Version: 8.26
✓ Received more spam calls than ever after getting this appDon’t trust this app. After downloading I started receiving more calls then ever. Started getting calls from Albania, Solomon Islands, Zimbabwe, Vietnam they would call once and hang up about 20 times a day. After deleting this app the calls stopped. Very dodgy who knows what other information they received from my phone but avoid at all costs..Version: 5.29
✓ Not As Good As Previous VersionsI have the Premium subscription, for over a year. Not sure what is occurring, but during the past 2 weeks, the number of identified spam numbers in the database has dropped by 25K(+) numbers and currently only has approximately 165K numbers; while a different Call Blocking app (Nomorobo) I am also using has added almost 100K (that database is currently at 1.7 million). Not sure which app is actually doing the better job, but overall, the daily number of robocalls is dropping. Up-date: After uninstalling (in Nov 2020 when I started using T-Mobile’s spam call blocker) I decided to reinstall in early May 2021 to see if the App had improved. Before reinstalling, my daily spam calls had slowly reduced to two-three per day. After reinstalling this App, my daily spam calls have increased to 10-14 per day. So, it appears if you want more Spam calls, installing this Spam will accomplish the task. However, if your goal is to get less Spam calls, do not download and install this App. I have deleted this App and will never install it again. I have no involvement with T-Mobile, other than as a consumer..Version: 6.39
✓ Too many false positivesThe app sounds like a good idea in theory, but it seems like it flags any call from a business as being possible spam, which makes it completely useless IMO. I’ve had calls back from customer service numbers for EE, British Gas, and Barclays, along with a couple of calls from NHS numbers, and every one has shown up as “Suspected Spam”, even though they’re completely fine. On top of that, the few robocalls I’ve had lately weren’t flagged as spam at all, so it’s missing the real ones and flagging innocent ones. Completely useless unless they switch to a better reporting system IMO..Version: 6.25
✓ What Happened to this App???Spam calls, telemarketer calls were all coming through. I deleted the Hiya App then re-installed the Hiya App and now it won’t do anything. I’ve copied and pasted phone numbers I don’t know the Hiya look-up and all it does is keep searching. It searched for 35 mins a day ago. While it was doing that, nothing else could be done. Please fix the problem and get the Hiya App up and running again properly..Version: 8.6
✓ Not sure if it worksStill getting a regular flow of spam calls. Not sure it has blocked a single call. Pretty hard when spammers use made up numbers. I think a far better method would be an interactive method were telcos look at displayed number from vs actual number, if they don’t match. Call blocked..Version: 6.28
✓ Stopped workingI used Hiya for some time and it worked ok. It picked up some spam. Suddenly it stopped responding. I reinstalled it but no change. You can open the app and that's where it basically stops. You try to press a button mostly no response. Sometimes the app reacts days later, but only sometimes..Version: 8.11
✓ Dishonest scam anyone?So the free version of hiya worked pretty well. At the time I was being seriously harassed. I’m an AT&T customer and discovered on my own that the hiya logo was on the call protect app. I was told that it was upgraded version of hiya and the hiya developers confirmed that. I was also billed through Apple, not AT&T do it made sense. Until a couple of months ago when it just completely stopped working. Not even logging incoming calls. I stupidly called AT&T. I contacted Hiya when, after an update, I was directed to activate hiya 1 and hiya 2, hiya 3 being premium. So I wrote as asked them why they were continuing to send me annoying ads when I had call protect, which is already the upgraded version, and by the way, it wasn’t even functional. They informed me that it was not the upgraded version. That they were 3 separate apps. When I replied to ask them kindly what exactly the differences were, because the descriptions were quite alike, and if it was accidental that an app I paid monthly for didn’t function at all, no further replies. So you’ve already shown me how dishonest you are, but yes. Let buy a subscription so that your next version will coincidentally stop this one from working and my money will have disappeared and been wasted. Sorry. I’m too clever to let you force me into your latest money scheme. And your customer service skills leave more to be desired than your apps do..Version: 5.22
✓ Doesn’t work as well as it used too.Many numbers get through despite having many existing reports against the number having been made by other users. Update: I haven’t seen Hiya block or warn about anything in MANY months. I swear it’s broken now..Version: 8.28
✓ No Premium features in AustraliaNot all the premium features are available in Australia like blocking Spoofed calls & voicemail protection. When will the premium features be available in Australia?.Version: 8.22
✓ Does NOT stop unwanted scam callsTried this app after receiving numerous foreign scam calls. For a few days I thought this was a great app after a few peaceful days. Unfortunately, the calls now continue to come. The app allows you to block numbers (so does my phone), it also allows you to report a numbers. Which would be great if all phone scammers used one number but as we all know this is not the case. Will be cancelling “premium service” and uninstalling..Version: 6.32
✓ Newest update & redesignI pay for yearly premium service as I get a lot of random calls that are spam. This newest upgrade to the app and redesign is a step backwards. It’s take away the option to actually look up phone numbers, and now only seems to give the option to view “screened” or blocked calls, which are now located in 2 different places instead of being able to see them in one more centralized location on the app. You’re provided with no information to confirm if when the last time things were updated or if that update is in process and how many numbers you may now be protected against. Giving only 2 stars at this time because of features being removed that are part of the subscription. Please bring back the old version with all of the features that subscribers are supposed to be getting by paying for this service!!! Update: this app seems to get worse with at least every other update. The “call screener” that’s supposed to actually screen calls by having the person calling say something so you can decide if you want to answer or not, hasn’t worked in months and is letting almost as many if not more spam calls through as it’s blocking..Version: 8.26
✓ Not good anymoreUpdate: I uninstalled as I planned 3 days ago. I also turned on DND. Then when I realized *all* the spam calls had already stopped I turned off DND since it was silencing my texts too. This app was definitely the *cause* of the spam. It should be removed from the App Store. Original review: This *was* the best app ever. I even installed it on all my elderly family member’s phones. It used to cut down on the spam calls really well. I even praised it when it still let through most of the neighbor spoof calls because it was still blocking most of the rest of the calls. I would say about the time Premium became a thing (no I would never pay to know the name of my robocallers) it just went to junk. So many of the calls are getting through now. I guess I’m deleting it since I can only assume they really do sell your number like the conspiracy theorists have been saying all along. If you don’t use your phone for phone calls to and from lots of random numbers, consider making a contact list in your phone with all your real contacts you want to get calls from and turn on “do not disturb” for anyone not on the list. Spammers never call back within the hour, so it should block all of them without fail. Now I’m off to delete hiya from Grandma’s phone..Version: 5.6
✓ No longer worksI downloaded the app after being bombarded with robocalls. It appeared to be working, as the calls stopped.... Over the past three days I’m getting multiple calls from 1-800/888 numbers, sometimes within a few minutes of each other. Updating the call protection list does nothing. Having the app open at the time of the calls does nothing. Searching provides no information. I have no clue if it’s doing anything!.Version: 5.21
✓ Could be five stars but……This is a great app for screening and/or blocking spam calls. I have been using the app for years. However, the reason I docked two stars, is that in the last few months with recent updates suddenly it is blocking TOO MANY calls. The app has been silencing calls from people in my contacts and directing the calls to the Hiya apps voicemail not the one that I get with my provider. I’ve missed several calls because of this. Calls from my doctors, family and friends. One was urgent and never knew I had a call until I looked at my phone at lunch. The notification said, so and so’s (someone in my contacts!) call was silenced. And then as mentioned went to Hiya’s voicemail system. I’ve went through all the settings many times trying to figure out why it is doing it and haven’t found anything to fix it. I’m really aggravated and unless they fix it, I’ll be canceling my subscription and deleting the app. While it’s improved in a lot of ways, it’s also got worse in other areas. Specifically what I just wrote about..Version: 7.4
✓ Zero stars. No calls blockedStill receiving the Marriott spoof calls multiple times a day as well as duct cleaning offers, taxman threats. All calls getting through..Version: 5.18
✓ Overrated junkDoes not block anything. Tried it for a week and followed all instructions..Version: 5.16
✓ Ineffective report systemI've been using the Hiya app to report scammers, but I'm disappointed with its functionality. The app only blocks reported scammers on the specific phone number I've reported, allowing them to continue calling on my other numbers and my family. This limitation makes the app less effective in providing comprehensive protection against unwanted calls. I hope Hiya addresses this issue to enhance its overall effectiveness..Version: 8.28
✓ After last iOS update for opening 13 not workingThe app is not doing anything after the last ios update Tried reinstalling rebooting and enabling the toggles again still Doesn’t recognize anything..Version: 8.6
✓ You sold my data before I bought anything!?This app steals your data and sells it to 3rd parties which is in direct violation of Apple’s App Store Guidelines. Do not download, there are better, ethical apps out there that don’t sell your data..Version: 6.2
✓ MehhDoesn’t do much.Version: 8.28
✓ Less effective these daysI’m on my second year as a paid subscriber. Lately the spam calls have been getting past Hiya. In all likelihood due to the adaptive nature of spammers and fraudsters, but I feel like this product is no longer worth the cost..Version: 7.13
✓ QTotally useless doesn’t block anything.Version: 8.13
✓ Not WorkingAll calls getting through! Not a happy camper..Version: 5.13
✓ WORTHLESSLet’s every scam caller through. Garbage!! I’m cancelling now.Junk.Version: 6.39
✓ Used to work well, now it doesn’tHiya used to work well, but now it doesn’t. I recently upgraded to an iPhone 11 Pro Max, and was unable to enable the Hiya premium features, which I’m paying for, in the phone settings. The only way I was able to enable the premium features was by uninstalling, which caused me to lose all my Hiya settings and blocked number list, and reinstalling. Then I was able to enable the premium features. But then a couple days later I noticed that calls from numbers in my contacts we’re going directly to voicemail. That was my fault. I needed to give Hiya access to my contacts. Once I did that everything seemed okay for a day. But then today, calls from my wife started going directly to voicemail again. I checked the settings and Hiya still had access to my contacts. This time, turning off neighbor spoofing didn’t help. In fact turning off all blocking within Hiya didn’t help. The only thing that worked was turning off Hiya all together in my phone settings. I don’t know if there’s an incompatibility between Hiya and iOS 13.1, or if Hiya is just broken. In any case, out of frustration I deleted Hiya and canceled my premium subscription, and will live with the new Silence Unknown Callers feature in iOS for now..Version: 5.31
✓ Seems to work well .. butI had a number of spam calls each week so thought I would try the free version of this app, after installing I noticed an increase is Spam SMS messages, (different to the cold calls I was receiving ) not sure if it’s a coincidence but these SMS with a clickable link total upto 4 a day since installing this app … is there a link ? It promotes a paid auto block feature each time I open the app. Jury is still out.Version: 7.4
✓ To Be Or NotNot really sure what happened over time but this app used to be easy to use simply download the app and pay monthly but no it seems you have o call a number they ask you to in order to have the phone e calls go thru what ? I guess their system before you get your voicemails and in it continuously will ask you to call again like as if you never had so I’m curious as to why I have to periodically call the five digit number in order for it to do what it says it will do for you. Still some calls aren’t blocked or exposed as to who’s calling you. Nowadays with all the privacy breaks in now curious of how safe this app or any of these apps are with receiving your calls. Maybe I’m losing calls or voicemails who knows. Again In order to cancel you have to call a certain number so they can release your voicemails to you. I don’t know, to much call this number to activate or deactivate. Oh and I’ve used it for easily 3 years if not 4yrs so I have experienced the changes made..Version: 8.2
✓ Doesn’t workDoesn’t block any of the numbers I put in.Version: 7.17
✓ Does nothingBogus app!.Version: 5.21
✓ Doesn’t block callsQuite useless. Downloaded in Canada and has not blocked a single call. The number lookup function usually returns no information and is less useful than a simple google search..Version: 5.20
✓ Wife phone would not ring in.I had this app for around 6 months and telemarketing calls cut down considerably. But all of a sudden my wife’s and son’s phone would not ring into mine like they were blocked. After 4 different calls to Att finally resolved by removing the app. First we removed all the blocked numbers that were even similar to theirs, then removed all the blocked numbers. Nothing helped till I removed the app. Then the telemarketing calls started again. I’m reinstalling the app and hopefully will be more careful about allowing who and what numbers are blocked in the future. I thought I sent this review already but came back to rate again and it still here. So I’m about to dump it. Still getting 1-3 calls a day from unknowns. So time to find something better. Now this one is wanting $2.99 a month to upgrade to premium. I don’t care to knows who’s number they use I just want the calls to stop. I think there must be one better out there?.Version: 5.2
✓ Doesn’t WorkEven changing the settings to block any spam or undesirable calls, the app keeps changing the configuration back to “warning” instead. It would be slightly ok if I could see the warnings or the information, however it does not show the caller info even keeping the app open. Currently I am using it only for checking the callers after the call (which I usually ignore). Definitely doesn’t worth to have the app installed and I will migrate to another app..Version: 8.14
✓ Really disappointedI’ve been using Hiya on my Samsung phones for years and loved the protection it offered. Recently switched to an iPhone and installed this app to keep my spam blocking. Sadly, it just doesn’t work. No calls are marked as spam / fraud / etc. Number look ups show a spinner that never goes away. Trying to block a number produces an unauthorised error. Entering a number to block it / look it up is way too hard. Copy / paste then edit the prefix does work because you cannot move the cursor. (Well, you can, but if you press a number it moves the cursor to the end.) Numbers must be written down then typed back in. Which is made worse since it proceeds to error / hang. If you kill the app cause it’s frozen, it tells you to not force kill it..Version: 8.26
✓ Hate subscriptions on appsI loved this product when it came out. I get tons of spam calls and being able to block them once and not worry about that one again was really helpful. I still have to block more daily almost but it does make me think I’m making a dent in the sea of unwanted calls. I used the search feature and being able to read others comments on a number to decide whether to block or not. Now that is gone. I even believe the service provided is worth charging for the app but not charging every month for it. This information is free information but multiple companies are trying to profit off making this information easy to get but all thy have all done is make it impossible to google search and get the info for Free because all the companies pop up first that want you to pay for that free information. I am disabled and love on fixed income that doesn’t even cover my bills let alone a subscription monthly to be able to search phone numbers before blocking them. AT&T has total protect also provided by Hiya and is free and it doesn’t allow searches either so guess I will stick with them even though I did like your product better prior to “premium” being the features I really liked. I gave you 3 stars because it is still a good app it just isn’t as good as it was..Version: 5.5
✓ Worked at first, but no more.When I first started using it, it worked. However in the past few months, I completely forgot I even had the app installed because it no longer warns me of spam. Uninstalling..Version: 8.3
✓ Used to be betterDon’t get me wrong, I use the app and like the app, but it used to be better. Maybe I’m wrong but I feel like they pulled some of the (what was free) functionality behind their now Premium subscription. It would be nice if the program gave you a report as to how many calls it has blocked/day. Now that there is a free version and a paid version, I don’t know if the call that made it through was unknown (as Spam) or not blocked because I’m not paying. I do know that more calls are making it through after the change, and when I search the number Hiya already has a report listing for the majority of them. That said, if the paid version works as well as it used to, the subscription price is not too far out of reach. It’s just a shame that functionality of the free version had to suffer in favor of the subscribed version. UPDATE: I can answer a previous question, Hiya allows known Potential SPAM to ring through with the free version even when the option to block the call is set. I had suspected this but I’m now noticing some of these unwanted calls have Hiya SPAM identifiers..Version: 5.5
✓ UselessDoesn’t do anything.Version: 5.19
✓ Not working properly People power against unsolicited callsIt’s not importing recent calls and Hiya 1 and 2 aren’t working in Phone settings (they just spin - no switch). It is a good service but not working right now. Don’t think it’s identifying calls..Version: 8.3
✓ UselessLiterally got 3 spams after getting the app and blocked nothing.Version: 8.23
✓ Prefix Blocking gonePrefix blocking not visible anymore..Version: 8.3
✓ Time to find alternativeBeen using this app for a long time and it used to be great, now like other long time users have stated, it no longer works as it used to and frequently lets through unwanted calls, you can no longer block these calls automatically without paying for premium and it constantly tells me I’ve force closed the app so protection is reduced even though the app is still running in background. Used to be good but I am now going to find an alternative that works..Version: 6.9
✓ It doesn’t actually block any calls or display at on when the phone is ringingThis app doesn’t display or filter any spam calls at all.Version: 8.20
✓ Doesn’t really do anythingSeems to allow me to block numbers which I can do on my phone anyway. Hasn’t reduced the 4 spam calls a day I receive. In particular from an Indian call centre posing as Carphone warehouse. I’ve blocked 4 of their numbers and still receiving the scam calls so Hiya’s list of scammers doesn’t appear to work much at all. Unsure what to do as robo/scam calls are becoming a huge issue for a lot of people and no company appears to have a solution..Version: 8.4
✓ Doesn’t block calls in my listI’ve added numbers to the list… I’m getting 6 calls a day from computers in Florida. I add them to the blocked List then an hour later the same computer calls again. I turn on “sync with iCloud” (maybe that needs to be on) and it throws an error and nothing happens.Version: 8.19
✓ Sucks ... don’t botherDoes nothing. Still get loads of unwanted calls. Useless.Version: 5.16
✓ Will not pick up incoming callsIPhone 12 iOS 15.5 This app is useless.Version: 7.18
✓ DéçuVraiment je ne peu pas dire wow parce que j’ai jamais de message ou d’action faite par Hiya c’est comme si j’ai aucune raison de l’avoir comme aide 🥲.Version: 8.26
✓ Used to be better (I think)Maybe it’s just a coincidence, but since upgrading to the premium service, many apparent spam calls started getting through regularly. They come from a lot of different numbers that don’t show up in the Hiya database of spam type callers. They don’t ever have a name to identify them. They often come from my local or nearby area codes. And yes, I do have the option checked to block calls from my regional area that are suspected spam. I tend not to answer calls unless I know who they are from and specifically want to talk to them. So in fairness, I can’t be sure these are spam calls, but there is a great chance that they are because they never leave a voicemail. It wouldn’t seem like the premium service would cause what I am experiencing to occur, but who knows? Either way, the paid version hasn’t added much of any value that I didn’t already get from the free version. But it is my fault that I failed to get the free trial cancelled in time. If I had reviewed this app several months ago, I would have rated it 5 stars. Since it now fails to filter the vast majority of my unwanted calls, 3 is the best I’ll give it. Hope your experience with it is better than mine..Version: 5.5
✓ Hasn’t worked yetInstalled the app, did multiple Google searches to see why it isn’t blocking calls or notifying me that a call might be spam. The only reason I found to explain why it doesn’t work might be that I have an iPhone7 in 2023..Version: 8.14
✓ Premium version is a waste of moneyUnfortunately I’ve found many numbers Hiya lets through or doesn’t flag are readily searchable on free reverse lookup sites with many numbers on those sites having numerous user feedback comments alerting to the nature of the caller. Very disappointing. Don’t waste your money..Version: 7.15
✓ Only premium users can submit spamThis is important to know if you're considering going with the paid version. People who use the free version can't report spam numbers so their "data update" is only from people paying for their app. After stopping the premium service, I've received one spam warning and some of the numbers that came through, not flagged as spam had been flagged when I paid for their service so if a "spam warning" shows on the free version, it's probably a ruse by the developers to get you to pay for premium Out of the hundreds of millions of spam callers, eliminating the majority of a crowdsourced base won't increase their data base so the developers are probably recognizing .01% of spam callers at best. Paid users have reported credit card fraud identification numbers, internet providers, mobile carriers, legit businesses and people who simply dialed a wrong number. When only a tiny number of users can submit spam numbers, it is absolutely useless. When you no longer receive warnings after cancelling premium, the app is useless. The developers want your money so don't fall for their scam!.Version: 5.23
✓ Not happyI’ve had this app and true caller for a couple of years No matter what number I’m looking for it has never given me a result I’ve updated it because when I’m looking for a number it just gets stuck on searching And nothing happen Even after the update it still doesn’t work.Version: 8.6
✓ Real Talk!I was with AT&T. AT&T have a similar service such as this one to block and inform the person receiving the call if it’s A scam, Tele marketing, spoof calling, and etc. I think this app can do a better job at notifying us if the number is a potential spoof number. We don’t find out unless we answer and don’t get a response and have to call back to realize that the number is a non-working number. I’m sure this isn’t the first time these scammers or pests, called someone that has this app. By sharing the reported number, than the app can notify the receivers of these annoying calls can get a heads up and we don’t have to answer and have a choice to block it if need be! I appreciate that this app service does give us more control and that does prevent innocent or real business calls from being Blocked Automatically! But this app is giving no warnings of a number being a possible bad Caller. The people that are doing this, are catching on to not use any number that starts with mine. They just pull random numbers. If enough people report this, than this app can be a lot more proactive and giving the receiver of the call, a possible Warning! I’m not with AT&T any longer, so I cannot use their service and your service is the next best thing pat gives the user a lot more control instead of blocking potential Important numbers! Please work on this..Version: 5.13
✓ Used to work but now doesn’t workSo was working and I was able to back check for spam and what not. But now it doesn’t work in free mode..Version: 8.8
✓ Not very effectiveTried both the free and paid version and it didn’t stop any of the calls from coming through. It was also unable to identify any of the numbers. Maybe it works better elsewhere but is pretty much useless for Australia..Version: 7.3
✓ Requires to be openWhy do your require app open at all times Use a background service This requirement seems very unprofessional Background services have been available to developers a long time.Version: 8.2
✓ Not blockingFollowed the instructions. Has never worked. Shows I am protected from 718 numbers, far from the 500k in the screenshots....Version: 5.22
✓ 😩not working since updating iOS 16This use to be a good app but has stopped working since updating to iOS 16😩 I have contacted their technical support multiple times without any response😡.Version: 8.4
✓ Partially PleasedThe app does a good job of blocking all the spam/sales called I used to get, BUT it blocks all calls including my contact list. I can’t find a way to unblock my contact list..Version: 8.6
✓ Ok, but would be better if call blocking worked.This app allows me to report spam but initially did not allow use of the call blocking feature. I got an error when i attempted to install the call blocking feature. This has been fixed but since being fixed the app has never blocked a spam call, according to its own statistics, so it’s still not particularly useful..Version: 8.26
✓ 50% accurateTurns off when accidentally swiped closed. Why not have an option to keep running in the background (like a VPN) UNLESS I choose to turn off?.Version: 8.20
✓ This app doesn’t even workI bought the yearly subscription for the app because I liked the Caller ID feature it talked about. It only showed me the caller Id information about once a week on a call so I contacted there support asking what I was doing wrong. They told me the caller Id feature is only for numbers in there data base and I need to make sure I am refreshing the app to keep it updated in order to work. I tried leaving the app running in the background on my phone for weeks in hope it would work. It still continued to only alert me with caller information once in a blue moon. As for the spam blocking I had it set to alert me of it was a suspicious number and although that worked more then the caller ID function if still missed about every third spam phone call. I was highly disappointed in this app and asked for a refund after a month of using it and the developer refused to be any assistance and even referred me to apple to resolve the issue. Poor customer service and a poor app. Don’t buy it unless your willing to throw away the money you spent..Version: 5.23
🙂 Hiya: Spam Blocker & Caller ID Positive Reviews
Hiya: Spam Blocker & Caller ID works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Hiya: Spam Blocker & Caller ID.
⛔ Hiya: Spam Blocker & Caller ID Problems
