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Google Cardboard App Complaints & User Negative Comments 2024
Google Cardboard app received 139 complaints, negative comments and reviews by users. Have you ever had a bad experience using Google Cardboard? Can you share your negative thoughts about google cardboard?
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Google Cardboard for Negative User Reviews
✓ Needs more!When I say it needs more I mean it needs more fixes, more demos, and more choices. I would like to mention the biggest problem. I have my headset set up. It knows what I’m using but I’ve spent up to ten minutes at the “Place your phone into your viewer” and “rotate to navigate back screens”. Also I found the demos hard to use. When I got to them of course. However, I like the graphics on the realistic and the kind of “crystalline and 3D figure” style. But I think the flying one is amazing when I can do it. Although I get 15 seconds and that’s it. I which it was longer because I have to spend 20 minutes trying to get into the demo only to go flying for 20 seconds. Left a bad taste in my mouth to the point where I’ve debated to keep it or not..Version: 1.2
✓ No programsIt seems there are no programs to do here. There are just 4-5 VR pictures and that is it. There were a lot of programs before. I hope they improve this.Version: 3.2
✓ Horrible app.This app is horrible! They removed all the good stuff and now you can only look at pictures of museums. I used to LOVE this and use it with my cousin all the time, but they removed practically everything and now you have to use other apps for the google cardboard headset. I would rate this 0 stars if I could..Version: 3.3.1
✓ Wish the lenses weren't neededFinally an update for iPod touch it crashed every time I turned my screen before.Version: 1.0.3
✓ ShakingIt’s terrible I’ve tried redownloading it multiple times and it has never stopped shaking in the demo.Version: 1.2
✓ READ ALL IF YOU WANT DETAILI bought the immerse vr headset for Christmas. I heard raving reviews on it and wanted to see if it really worked. I opened up the box on Christmas morning and was so far impressed. It looked very professional. I downloaded an app on my phone and put in straight into the viewing window. It worked great and soon I was downloading tons of games. I came across Google Cardboard later on Christmas day and put it in my headset. Seeing as this is an app by Google, I would expect it to be impeccable. I had also read some really good reviews online (even by people without 'Google Cardboard' certified products) so I put my phone into the viewer. I put it on and to my absolute disappointment,, it didn't work. Imagine this, the pictures blurred and double vision. Also when I tried to select the apps, they wouldn't open up. Strange seeing as they seemed to select (the apps enlarged when I moved my cursor over it) so I was confused. It may be my headset, but it worked fine with other apps. I don't recommend buying but do try it (if you want) and see if it works for your headset.Version: 1.1
✓ SpiningCardboard app/game dose not stop spining for me ....Version: 1.2
✓ Does nothing but spin uncontrollablyDoes nothing but spin uncontrollably.Version: 1.2
✓ Doesn’t work on XS MaxLatest version of iOS and this app. Was excited to use my new headset but the app opens and as soon as I click on anything it crashes. Very poor and very frustrating, please fix.Version: 1.2
✓ UhhhHow do you move?????.Version: 3.3
✓ Don’t buyThe game was fine at first, it was really fun and my family loved it! Later on, they removed EVERYTHING BUT THE TUTORIAL!!!! Do not install, find something better. Thanks for the worthless installation Google “cardboard vr”.Version: 3.2
✓ Will not workIt will spin around manically and it’s just horribly made so fix this plz.Version: 1.2
✓ Please update...Does not support iOS 14..Version: 1.2
✓ The cardboard camera app is unavailableWe got the whole set up to find that you need an app to get the photos you need and that app is unavailable in most country’s.Version: 3.2
✓ GamesI do t even know how to get games and it won’t even let me.Version: 3.4
✓ They took away the best partOnce there was a fun Minigame called the Antarctic adventure or whatever and it got removed in a recent update I used to go to the wolf mode and there was the northern lights in like a vr mode animation sort of thing and it was the only thing that would make me go to sleep it was the most calming thing ever, summary: google you suck bring back the old cardboard version.Version: 3.2
✓ It doesn’t work on newer iPhones.This used to be my favorite app. When I upgraded to the 10 it stopped working. It’s just a shaken mess of images. None of them are viewable anymore. That being said, if it ever gets fixed it will become my favorite app again. You feel like you’re really inside the picture. Please, someone fix this. I have pictures of people in my life that are no longer with me. I want to be in the room with them again..Version: 3.2
✓ 😡My screen is on vr is moving a lot! Not what I thought it would be.Version: 1.2
✓ My ce doesn’t have a click thing on topIt’s terrible.Version: 1.2
✓ Does not work with latest iOSFlickers and crashes. Researched online and found out that Google no longer update this product so it only works up to a certain iOS. So if you have an old iPhone it might work..Version: 1.2
✓ NopeSeems to have right and left eye swapped over??? Other 3D apps are fine, why does this not work properly? Still an issue. I see some users are ok and some are affected. What gives Google?? Can't you fix it? :( no other 3D apps seem to have this issue. iPhone 6 here....Version: 1.2
✓ Decent demoNeed to have phone in viewer the correct way round to navigate properly and the app doesn’t make it clear which way that is. Three locations were missing from the urban hike (London, New York and Great Barrier Reef) but the locations there were just like google street view. I need spectacles for reading but the images weren’t very clear with or without them so it would be useful to adjust settings for users vision. The Arctic journey is too blocky for my liking; I prefer a realistic/photographic image but the concept is brilliant for the apps showcased. The best use of VR would be for exploring tourist attractions, beauty spots and museums. Historical sites could be overlaid with AR to show how the place was used in its prime. I have a meditation app with photo-real images and no issues with clarity for me so it is possible to achieve; so I won’t be installing any of the apps shown here. Fantastic concept though for certain applications..Version: 1.2
✓ No current iPhone supportNo support for Iphone x!.Version: 1.2
✓ Please fix yet one more timeApp has worked wonderfully with few exceptions. Latest version not allowing navigation in tours. No arrows show to change location..Version: 1.2
✓ Spins ….that’s it ….Good job google…yet more quality products! Lol 🤦♂️….spins wildly and that’s it!.Version: 1.2
✓ Bring back featuresGOOGLE WHY YOU DO THIS BRING BACK THE OLD GAMES AND FEAUTURES! I LOVED FLY.Version: 3.2
✓ Used to be great!This app used to show beautiful geometric landscapes of the coast and the hills. They took out all of it. It's all gone. Google can't even finish an idea before moving onto the next gimmick..Version: 3.3.1
✓ Crashed!It crashed every time. Couldn't even get it into the viewer without it crashing. Didn't make it much fun to use!.Version: 1.2
✓ It was okSooo it was a great experience but unfortunately it didn’t work as well as i thought ut would, then again i learnt a lot so sort of it was ok.Version: 3.3.1
✓ UselessThis has five demos and that’s about it..Version: 1.0.2
✓ I don’t have buttonMy brother goggles don’t have a button ( I have Blackfin goggles) And I don’t have the QR code I think..Version: 1.2
✓ Get new apps button doesn’t take us anywhere.The “Get New Apps” button is broken. Please Fix!.Version: 3.2
✓ WASTE OF TIME!!!Don’t fall for it! It’s only 4 pictures and there not even interesting!!!.Version: 3.2
✓ Fun at first…So you start off with all new adventures, it’s cool but then you just restart after, what? five photos? It’s awful. The button hardly works, the settings are awful, and if you get the better version it just makes you pay. I DO NOT recommend..Version: 3.4
✓ Why did you delete other modesThere where so many cool things on it so why delete them google plz add them back.Version: 3.2
✓ Impossible to useThis doesn’t work at all the only thing you can do is look at the demo you can’t view anything other than the stupid 4-5 areas they already have on the app. I was told to get this by my professor for class but it doesn’t even work so I can view cities in different parts of the world smh.Version: 3.3.1
✓ Does not work!!This does not work on an iPhone 8 or 11! The image is out of control. How do I return this thing?.Version: 1.2
✓ UuhhhgggI try to press the different viewer, but it never lets me. It has only happened once. On every app that uses cardboard, it will still never let me so this is a let down for me :(.Version: 1.2
✓ NOW LISTEN UP!!!!Technically speaking how do we know this coobadoom guy isn’t paired to wright a review as it is the only reveiw on here, and it’s from FIVE YEARS AGO!!!!!!!!! I’ll test this app out and if it’s trash (probably the final result) then yes I’ll tell you!.Version: 3.2
✓ App does not workImage constantly flies all over the place, no way to reset, no options to enter helmets without QR code.Version: 1.2
✓ WHYThe game was very good but now it's trash. GET THOSE FEATURES BACK!!!!!!!!!!!!!!!.Version: 3.4
✓ HowI got the app but all I can do is the short tutorial and the museum how do I watch other stuff.Version: 3.4
✓ Button! What Button?I keep getting to a point where I need to input a "click" but there is no way of doing that. With my iPhone in the viewer it is impossible to access any buttons or the screen. With my iPhone out of the viewer all of the buttons do exactly what they should e.g. volume and lock, and the only way to acheive a "click" is to touch the screen??? I don't get it!.Version: 1.2
✓ Not goodWhenever i open the app it bugs out and looks everywhere, i don't know how to explain it..Version: 1.2
✓ Not supported on iOS 14Works fine on iOS 13, however it is broken on iOS 14 and can’t be used.Version: 1.2
✓ IPhone bug ?Doesn’t work on my IPhone? Thanks.Version: 3.2
✓ No contentIt only has 4 photos that you can view thats it.Version: 3.3.1
✓ Unusable, PLEASE fix itDoes not work at all in iOS 14 and I would not be surprised at all if attempting to use while it goes absolutely crazy could cause seizures for some people. Frustrating because I know that this app is capable of great things..Version: 1.2
✓ CrashingA few months ago I used this app on my dad’s phone and decided once I upgraded my phone I’d use this too because at the time I couldn’t use it on my phone because it wasn’t compatible. Now I have the iPhone XR but every time I try to start the demo it just crashes and I can’t do anything! I’ve tried deleting the app and redownloading it and I’ve restarted my phone but to no luck will it work. I gave it 3 stars because when I saw the VR experience it was amazing but obviously the flaw here is that I can no longer see the VR at all. If I could actually get on the app and use it then this app would get a 5 star rating because in all honesty this app is very amazing in the way it’s animated and the experience is very amazing. But until I can actually get into the app I’ll have to give it 3 stars.Version: 1.2
✓ It was better when I was youngerIt’s not good, when I was younger, I remember there being things like colidiscope and adventure and one where you could plant little flowers around but now it’s just boring and nothing to do.Version: 3.4
✓ Spinning issue..Please fix..it still doesn’t work properly with IOS15….Version: 1.2
✓ I cant even open it!EVERY TIME I TAP THE APP IT JUST KICKS ME OUT!!!!!!.Version: 1.2
✓ No Longer Supported For iOSThis app no longer works for iOS 14. Google stopped supporting it and a lot of quality developers are left out in the cold..Version: 1.2
✓ Updated? no it’s downgradedCompletely agree with the previous review. The Version 3.2 has taken away most of the demo features like urban hike(loved taking a stroll in Monte Carlo!!) and Arctic journey(I also loved “Fly”!!). Yes,like the other person says ,PLEASE GET THOSE FEATURES BACK!!.Version: 3.2
✓ BorkedCompletely broken. Seems the gyroscope can’t be calibrated, so it spins out of control. Shame..Version: 1.2
✓ App won’t delete!Please help me, two apps by google llc won’t delete including this one. Make it delete off my screen and I will rate it a 5..Version: 1.2
✓ Not amazing 😒Okay so I downloaded this app thinking wow this is gonna be great! But it’s not! Yes, you get to do VR and it looks cool but you can’t actually DO anything on it so most of the time you just have to stand there looking around. I’ll admit, it is a pretty good app and it kinda feels like you’re there but like I said, you can’t do much..Version: 1.2
✓ Useless appThis app does not allows me to play the 4 games that has there, not cool..Version: 3.3.1
✓ Oh THAT button?Thanks for your super helpful review mr sebhale but you need to understand that just because were using THIS app doesn’t mean we’re also using the actual google cardboard product, with your obviously genius brain did this not occur to you?? Ha. Imagine that. It feels as though they’re trying to force us to use it though since no other VR viewers ive used have a button in the way the cardboard one does. I mean, i get it, we’re using your FREE app, we better damn well PAY for your product to make up for it right? Plant some ads in or... I dunno.. something else... we aren’t gonna buy the cardboard (literal cardboard!!) when a decent store-bought option that looks like it’ll last more than a week exists for $10-20!.Version: 1.2
✓ AWFULIt worked the first time for me but then it didn’t give the option on YouTube to change it into virtual reality dont reccomend this app until they fix this..Version: 3.3.1
✓ Pls fixAll it does is spin. Gonna make me have a seizure.Version: 1.2
✓ Does not workIt’s been months and it’s not been fixed. Shame on development team..Version: 1.2
✓ Shame on devsThe screen spins forever and has been like this for while quit being so lazy and fix it.Version: 1.2
✓ Why no Video Player?!This is the default app people going to use when trying mobile VR for the first time, and it's basic at best. Where's the video player? It should be able to play any form of 3D video, sideloaded via iTunes file sharing, like side-by-side, top/bottom, 180, 270 & 380 degree videos with head tracking, re-centering and aspect ratio choices. Check out the free 'Noon VR' app for the perfect way to do this. Copy or steal this app, please, Google!.Version: 1.1
✓ Didn’t work for iPhone 7Don’t know why but never does anything on iPhone 7 up. 🤬.Version: 1.2
✓ ViewerDoes not work with britannica encyclopedia app. On iPhone 8 which says was tested and approved on the box.Version: 1.2
✓ Used to be goodRuined it with the updates. Took away all the good features.Version: 3.2
✓ GlitchyDownloaded the app to use now it just keeps flickering like CRAZY!.Version: 1.2
✓ Seriously in need of a redo👎🏾Does nothing but crash!.Version: 1.2
✓ BoringYou cannot really move or anything just look around and that’s it.Version: 3.3.1
✓ Doesn’t workThis app worked well on my old iPhone 8, but doesn’t work with my new iPhone 12. I don’t know if this is because of the newer phone or the latest iOS version. The picture spins out of control on the screen..Version: 1.2
✓ StupidKicks me out of the app every time i try to go into it!!! Not cool! I hate it!.Version: 1.2
✓ Typo VRDoesn't work with typo R goggles. There's no way to select things and click on them..Version: 1.2
✓ Don’t waste your time - uselessOnly has a ‘demo’ which is just a low poly beach. The only other thing this app does is let’s you ‘explore’ just 4 pictures, that’s it. Explore is also a stretch, as you just stand there and look around one room in 4 different places. You get more action from an empty cup of water than this app..Version: 3.2
✓ It's OK, I guess.The Google Cardboard app is fairly OK. It doesn't have a whole lot to it though. But since the Carboard SDK is now open to iOS, I'm expecting more great things from Google..Version: 1.0.2
✓ C kind of kindNo games😭😭😭😭😭😭😭😭😭.Version: 3.3.1
✓ Completely broken on iOS 14The view keeps rotating rapidly on iOS 14. This has been happening for months and yet there’s no fix..Version: 1.2
✓ Not workingNo support.Version: 1.2
✓ WAS an amazing appI have been using this app on many devices for a few years now just for the occasional escape and use of the almost virtual cinema which I love, however after iOS 14 the app no longer functions correctly and spins the environment around which is quite sickening 😂 Please fix this app, it was one of the best Thanks.Version: 1.2
✓ My problems with Google CardboardI think that VR is cool and all BUT how am I meant to click anything when I need to take off the headset٫ take my phone out the slot it goes in and manually click it but when I did I (force of habit I think some of you can agree) turned my phone verticaly so when I did that ANOTHER MENU CAME UP ASKING ME TO GO TO THE DEMO but when I clicked "try demo" It sent me to something actually quite nice but still ALMOST everything worked its just that STUPID BUTTON CLICKING. And thank you for your time (if you could actually be botherd to read it all)..Version: 3.3.1
✓ Flicking outIt’s is glitching out like hell.Version: 1.2
✓ BruhRuns like cardboard.Version: 3.4
✓ Keeps crashingWhen ever I try to load the demos, the app crashes. I have restarted my phone, updated it and even redownloaded the app, not sure what to do.Version: 1.2
✓ 0 starsLimited h to inga to look around. Really Google????.Version: 3.4
✓ Why just whyWHY DID YOU REMOVE LIKE ALL THE FEATURES THIS A WAS GOOD NOW IT IF TERRIBLE THE LATEST UPDATE WAS A DOWNGRADE.Version: 3.2
✓ Absolute garbageIt is nothing but demos and tutorials..Version: 3.3.1
✓ MehKinda hoping it would not spin😒.Version: 1.2
✓ Why iOSI think on iOS you don’t have as many features on Google cardboard.Version: 3.2
✓ Completely broken and uselessAnother piece of Google abandonware..Version: 1.2
✓ Big failureThis app does not even work with the books. It is useless left my kids very disappointed..Version: 3.4
✓ SPINS UNCONTROLLABLYI tried downloading this app on my iPhone SE and when I entered the app the screen would spin like it was on recreational drugs. I tried downloading it on my brothers iPhone 10 and had the same problem. PLEASE FIX THIS👿🤬👎.Version: 1.2
✓ Needs further developmentHeaps of potential, but this version not reliable -sorry.Version: 1.0.5
✓ Where's YouTube supportLove the app but where is the YouTube support?.Version: 1.1
✓ No featuresThere is like 5 different photos and they don’t even move it is so bad. There’s like nothing you can do on it and is by far the worst VR app ever!.Version: 3.4
✓ Not updated for yearsCompletely broken on ios14.Version: 1.2
✓ I dont have a iphone.Its good but every time i open the app i have to turn my ipad around for it to work if i had a phone i would recommend it.Version: 3.4
✓ No soundIt’s a cool app for images- but the sound doesn’t work on some phones. It used to work on my older iPhone but it’s not working on my iPhone 8 which is really disappointing :(.Version: 1.2
✓ UselessJust spins out of control on my iPhone guess I wasted the money on a headset can’t find any other apps to use..Version: 1.2
✓ Pictures moved too fastMy viewer didn’t come with a QR but we tried a few and the images were flicking through way to fast. Other apps have been working fine though..Version: 1.2
✓ Can’t play…I cannot play for some reason, it doesn’t let me. You can only see 4 photos that’s it..Version: 3.3.1
✓ How do use the appOnce’s I got the evo be headset it made me go on demos and I was stuck there so many times and also they only have one controller like bro why one when you need two and that controller does not work and yes I did batteries but it still doesn’t work wast of time for me man.Version: 3.3.1
✓ Decent demoI liked it but I can’t change where I am and I get a bit bored of the the same place I would recommend not to get this app but it’s your choice But always remember to have fun.Version: 1.2
✓ Really confusedSo, I was getting kinda mad that the buttons weren’t working. Pretty confused as to why it’s not working. I don’t think it works on newer iPhones. Mine phone is an XR and it’s not really cooperating..Version: 3.2
✓ ALMOST doesn’t crashUsing iPhone XR, app can’t do anything other than displaying title screen without crashing..Version: 1.2
✓ I know why it’s spins out like a Tasmanian devilGoogle cardboard discontinued support with IPhone 6 and latest devices so everything in their systems is just all over the place . So even with an iPhone 12, don’t expect a fix for the spinning unless u got an iPhone 5 laying somewhere.Version: 1.2
✓ Doesn’t work anymoreIt just spazzes out and spins uncontrollably when you open it Running on iOS 14.4.Version: 1.2
✓ OofDoesn’t work on iPhone 10.Version: 1.2
✓ BoringI agree that you should of kept all the other modes now it is quite boring..Version: 3.4
✓ Almost never worksIt says to rotate phone and put into viewer. But then 90% of the time nothing happens. Tried on multiple phones. Disappointing that it can’t even get basic functionality working..Version: 1.2
✓ Mobile VR COULD make a potential comebackListen, I know that mobile phone VR isn’t the greatest VR experience there is, but I could possibly see Cardboard coming back for 3D/Immersive content, e.g. movies, games, other. Some phones won’t actually accept the magnet button for VR interactivity. I say- get yourself a Bluetooth smart remote and link it up to your phone, set it up to work on a touch screen, start Cardboard VR on your phone and hey, you’ve got a (semi) VR Controller! Just saying Cardboard and Mobile VR could be a lot more now, but it’s unfortunately been abandoned by Google and well… pretty much everyone..Version: 3.4
✓ Can you make this compatible for iPadPlease google make google cardboard compatible for iPad.Version: 1.2
✓ Doesn’t workIt keeps taking me to demos.Version: 3.3.1
✓ HorribleIt just spins around. And does nothing. Even the other apps.Version: 1.2
✓ Constantly crashesCan't load any demo anymore.Version: 1.2
✓ Do not installDisaster Used to be useful for taking apps but after the last one or few updates this option has disappeared from the app making it extremely useless. Not to mention that I’ve had about 30 panoramas taken in few different countries and app just simply deleted it all . 🤷♂️ This is outrageous and the very reason I stick with apple rather than google ..Version: 1.2
✓ My review of Google CardboardThe whole thing screw up..Version: 1.2
✓ This game is HORRIBLEIt just keeps spinning on newer iPhone versions and you can’t do anything with it. DO NOT GET.Version: 3.3.1
✓ I can’t get apps for google cardboardIt won’t let me get the apps from the library because it says I’m in the version 3.4.0 and I think it needs a huge fix and I mean a big one.Version: 3.4
✓ So upsetI updated without knowing google was going to REMOVE ALL THE COOL CONTENT. Now it’s a mini slideshow. I hate you google..Version: 3.3
✓ What button?As per the other reviews, all buttons pressed act like they should, but none are specific to select as requested by the screen. Unable to move forward in the VR world without removing the phone from the viewer to select..Version: 1.2
✓ MehStarted at average but when you open the app you realise that you have to download more apps to unlock most things.Version: 1.2
✓ GoodI hate how you guys have to make us take our phone out to press the buttons it is so annoying..Version: 3.4
✓ Good start but needs workThe tutorial demo is really the only thing that seems to work yet. Out of that my iPhone 6S fades out to black and becomes inactive in the main menu. The attached apps like vrse are pretty blurry. A few more options could be included other than just the tutorial (which is really good) but disappointing that nothing much else seems to work yet..Version: 1.2
✓ UselessI don’t get what the apps for and all it does is show you pictures and it tells me I can download apps on it but idk know what that means.Version: 3.4
✓ Spins uncontrollably in iOS 14This app doesn’t work with iOS 14 and the VR experience spins uncontrollably. Please fix.Version: 1.2
✓ ProblemsDoesn’t work on my iPhone XR keeps on crashing, especially when I try to press on the show demo button..Version: 1.2
✓ Bring back old iOS app !Google Cardboard is fantastic technology and makes simple VR amazing for everyone. However, the older app worked much better than the latest version. I’d give older app five stars, but sadly this version falls short of full satisfaction. Google please fix it!.Version: 3.3.1
✓ Used to love itI used to love looking at the beautiful poly landscapes and staring at the breathtaking northern lights. But ever since the update, it’s there is no demos and I can’t do that anymore. Pls bring back the demos for old times sake..Version: 3.3.1
✓ Screen lock! Seriously????Haven't seen more than 1min. What can I say. 😞.Version: 1.2
✓ Just for practiceThis game is for practice but I really suggest the creator updates thsi game to have more photos.Version: 3.3.1
✓ Don’t waste your timeOn any VR game I play by Cardboard, the screen keeps on shaking and spinning. There isn’t anything I can do about it. Why can’t they fix this!? Anyways, please just do something else and DO NOT download anything by Cardboard. Trust me, it’s not worth your time.Version: 3.2
✓ GarbageThe game is garbage it says you can Download apps but never shows you how to download it.Version: 3.4
✓ Image spins uncontrollablyApp was great before. It does not work anymore..Version: 1.2
✓ No support for iPhone X screenSee title..Version: 1.2
✓ BlurryI don't really understand it but I can't get it to focus as a single image.Version: 1.0.2
✓ Doesn’t workDownloaded app. Crashed multiple times. Updated all iOS - still no joy. Not overly happy..Version: 1.2
✓ Broken on xs MaxJust spinning out of control, nothing clickable, everything just blurry and turning around. Unusable.Version: 1.2
✓ What’s the pointIt literally doesn’t do anything. It doesn’t do anything from the photos, it doesn’t do anything it used to be able to do with my previous experiences, it’s useless. That’s all I can say about this..Version: 3.4
✓ Doesn’t work on iPadI don’t have a phone and I’m stuck with this, Google, if you are reading this, PLEASE make a google cardboard viewer for iPad thank you..Version: 3.2
🙂 Google Cardboard Positive Reviews
Google Cardboard works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Google Cardboard.
⛔ Google Cardboard Problems
