BetterHelp - Therapy App SupportBetterHelp

BetterHelp - Therapy App Support

4.82109 star

Total 135,108 Ratings

What is BetterHelp - Therapy? Description of BetterHelp - Therapy

BetterHelp is the convenient way to get professional help from a licensed therapist. With over 30,000 trained, experienced, and accredited therapists covering a wide range of areas – from depression and anxiety to family and couples therapy – it’s never been easier to receive personal, professional help when you need it.

• Over 30,000 licensed, accredited, and highly experienced therapists
• Match with the right therapist for you based on your needs, preferences and location
• Send your therapist a message as often as you want
• Schedule live sessions with your therapist or use the secured messenger
• Gain access to constructive, educational group webinars

Facing obstacles alone can be daunting – receiving support and guidance from a professional therapist has been shown to make huge, positive changes to help you overcome personal challenges. When you sign up we’ll match you to an available therapist based on your needs, preferences, and location. Different therapists have different approaches and areas of expertise so we’ll work with you to find the right person who can achieve the best results for you.

There are over 30,000 therapists on BetterHelp, each with at least 3 years and 1,000 hours of hands-on experience. They are licensed, trained, experienced, and accredited psychologists (Ph.D./PsyD), marriage and family therapists (MFT), clinical social workers (LCSW), licensed professional therapists (LPC), or similar credentials.

All of our therapists have a Master’s Degree or a Doctorate Degree in their respective fields. They have been qualified and certified by their state professional board and have completed the necessary education, exams, training, and practice.

After filling out our questionnaire, you will be matched with a licensed therapist based on your needs, preferences, and location. You and your therapist will get your own “therapy room” where you can message your therapist at any time, from any internet-connected device, wherever you are. You can also schedule a weekly session to speak live with your therapist over video or phone.

You can write or talk about yourself, the things going on in your life, ask questions, and discuss the challenges you’re facing and your therapist will provide feedback, insights, and guidance. This ongoing one-on-one dialogue is the foundation of your work with your therapist.

Together you’ll work towards making a positive change in your life, accomplishing your goals, and overcoming your problems.

The cost of therapy through BetterHelp ranges from $60 to $90 per week (billed every 4 weeks) but may be higher based on factors like your location, preferences, and therapist availability. Unlike traditional in-office therapy which can cost over $150 for a single session, your BetterHelp membership includes unlimited text, video, audio messaging as well as weekly live sessions. The subscription is billed and renewed every 4 weeks and includes both the use of the secured site and the therapy service itself. You can cancel your membership at any time for any reason.

  1. BetterHelp - Therapy App User Reviews
  2. BetterHelp - Therapy Pros
  3. BetterHelp - Therapy Cons
  4. Is BetterHelp - Therapy legit?
  5. Should I download BetterHelp - Therapy?
  6. BetterHelp - Therapy Screenshots
  7. Product details of BetterHelp - Therapy

BetterHelp - Therapy App User Reviews

What do you think about BetterHelp - Therapy app? Ask the community a question about BetterHelp - Therapy!

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BetterHelp - Therapy Pros

Great counselling optionI’ve been using better help for about 2 months now and it has brought about such great healing in my life. The therapist I was matched with has helped with my mental health and helped me in learning to strengthen my mental health and understand the things that have happened to me and work through them. I’ve already recommended this to a few people specifically because it caters to people that prefer over the phone contact, it also allows for you warm up to the therapist before having face to face(video call) sessions. Time difference can be an issue but it has never effected my sessions and discussions too much. The discount offered also helps( if you are eligible) especially if your disposable income isn’t that large. I will continue to use for as long as I can 👍🏾..Pizza&SodaVersion: 9.6

Great option for someone with a busy work schedule trying to find the best fit for what they needThis has been a huge help with not only connecting with a high trained therapist but perfect for someone who doesn't have the time to make appts during regular office hours or hunt for the “right” therapist! It takes all the time, work and stress away from making any tough decisions and does it all for you. The app is so easy to navigate! You simply download the app, fill out a quick personal questionnaire and a bio if you so choose, and they match you with a therapist! And if you at any time feel the match isn’t right you able to makes changes when you so choose. The app (and your smart device) lets you know they’ve received your information and that they’re working on a match for you based on your personal needs. When you are given the therapist, you get a bio about them and their personal experience in all the categories, and get to freely message the therapist back and fourth through the app to set up a time that works for you and converse on any other things you might need to discuss! You also get options to get involved in group sessions and other opportunities to learn and grow. And lastly - you are able to get fantastic customer service with a live person with any questions or concerns you may have which has been so easy and helpful and quick in response! I’m very grateful for app and the people who work for this company!.CNGJCGVersion: 13.0

✓   BetterHelp - Therapy Positive Reviews

BetterHelp - Therapy Cons

HorridI signed up because I know I need counselling and I am not comfortable with people in person so I sighed up hoping to get help, I was recommend by someone high up on YouTube saying you were the best to go to, I am appalled you as a business say that I can’t get help because I don’t suit what you think of as needed help, I will never recommend you to anyone and I truly think you as people are discussing for turning people down if they are in need! You get no stars and I want anyone to see this go not install this, you aren’t likely to get in and you’ll have put in all this courage to sign up for nothing..LillyFrost24Version: 6.3

SCAM DO NOT USEThis company is the biggest scam and will take ALL of your money without consent. They pay for fake reviews to make themselves look better and take advantage of those seeking help..Bruh1088090265Version: 12.18

✗   BetterHelp - Therapy Negative Reviews

Is BetterHelp - Therapy legit?

Yes. BetterHelp - Therapy is 100% legit to us. This conclusion was arrived at by running over 135,108 BetterHelp - Therapy user reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, AppSupports Legitimacy Score for BetterHelp - Therapy is 87.4/100.

Is BetterHelp - Therapy safe?

Yes. BetterHelp - Therapy is quiet safe to use. This is based on our NLP analysis of over 135,108 user reviews sourced from the IOS appstore and the appstore cumulative rating of 4.8/5. AppSupports Safety Score for BetterHelp - Therapy is 91.9/100.

Should I download BetterHelp - Therapy?

There have been no security reports that makes BetterHelp - Therapy a dangerous app to use on your smartphone right now.

BetterHelp - Therapy Screenshots

  • betterhelp - therapy iphone screenshot 1
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  • betterhelp - therapy iphone screenshot 3
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Product details of BetterHelp - Therapy

App Name:
BetterHelp - Therapy
App Version:
Legitimacy Score:
Safety Score:
Content Rating:
12+ May contain content unsuitable for children under the age of 12!
Health & Fitness, Lifestyle
App Size:
94.91 MB
Bundle Id:
Relase Date:
11 July 2015, Saturday
Last Update:
22 April 2024, Monday - 16:18
IOS 13.0 or later

BetterHelp - Therapy 17.0.0 Update Note
✱ Version History

Thank you for using BetterHelp! We are constantly improving our app and delivering enhancements to the App Store. Every update is a boost to the app's stability, speed, and security. - In this version we improved live session connection stability.

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