Nexar - AI Dash Cam App Negative ReviewsNexar Inc.

Nexar - AI Dash Cam Negative Reviews

4.3
4.31173 star

Total 87 Negative Reviews

Nexar - AI Dash Cam App Complaints & User Negative Comments 2024

Nexar - AI Dash Cam app received 87 complaints, negative comments and reviews by users. Have you ever had a bad experience using Nexar - AI Dash Cam? Can you share your negative thoughts about nexar - ai dash cam?

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Nexar - AI Dash Cam for Negative User Reviews

Please fix the battery drain issueGreat Hardware, Good Quality, Good Auto-Record But holy….. why does the app have to use 65% of my battery everyday. Kinda hard to sell a dashcam with great phone integration when their phones are dead..Version: 6.0.1

Hate the new UI and constantly crashesThe latest update has killed this App. I got to see the new UI once, which I don’t like, before the App died. Now it crashes on launch and won’t run; tried offloading and reinstalling, but neither remedied the situation. This has killed my enthusiasm.Version: 4.0.0

App takes forever to start. Crashes sometimes. Doesn’t save GPS info.I don’t know how you guys completed the spring cleaning. This newer version is a piece of crap. I’ve never written a review regarding this app cause all this time it was working as described. Now the latest version takes forever to start. And after it does. Occasionally crashing at startup. After it does start working at the end of the trip this latest version says GPS info unavailable. With the last version at least this working. Since the last version the orientation has also messed up. I record my videos in landscape. After I mount my phone in landscape and start recording. It records fine. However after I end recording and start the recording again it’ll record in portrait while the phone is still on landscape mounted. This issue started in the last version and has passed down to this. I miss the earlier versions of this app when you guys had just started. Not to mention super fast startups. I think I’ll switch to another dash cam app..Version: 4.0.24

Terrible camera and terrible appSupport is terrible and the dash cams are utter rubbish. Don’t work correctly and don’t save footage. When contacting support, they are useless and don’t help.Version: 6.5.3

WARNING! DO NOT BUY! Too many problems!My boyfriend purchased two cams, one for my car and one for his, in hopes that we could be in a “group” together. At first we loved how cool all of the features were on the app, but then things turned for the worse. Well we set up the cams and all was working fine until I realized I wasn’t getting notifications when my boyfriend drove. I contacted support, and every message in the thread was from a different person. Almost all of them telling me to send a screenshot of nexar in my settings to prove I wasn’t just missing something I guess??? Well anyway they told me the developers put out a new version for the app to fix my problem, so I updated the app and ran into more problems. Now my boyfriends drives weren’t showing at all on my app (same with me on his app), and on top of that it doesn’t save clips of drives (only the whole drive) AND the whole drive has bits and pieces of choppy, laggy footage. Looked online and almost everyone is saying they’re having the same problems as us (along with additional problems). It’s outrageous that they are even selling this underdeveloped product. My boyfriend is working on getting us a refund right now and we will be returning this product with no intentions of purchasing from this company again..Version: 5.1.26

How about an update!The Nexar concept is perfect for my needs. I like the fact you can view footage and save clips all on your phone. Everything is instantly accessible. The reality is that you don’t get a consistent operation! Some drives will record perfectly, some drives will record partially, and some not at all! I’ve tried driving with the app open, not open, auto start, manual start, and it doesn’t seem to matter! I’ve deleted and reinstalled the app and you do seem to get a better consistency, but eventually the same issue persists! So my conclusion is that maybe with more frequent updates and bug fixes this app would work perfectly, and then that would be a five star app!.Version: 5.3.11

TerribleOpen the dashcam and crashes after 3 seconds.Version: 2.0.18

Great when camera connectsI’ve had the Nexar dash camera now for about 6 months. It’s great when it works. The camera records and transmits the video your phone. There’s even a feature that allows it to back up to cloud storage for free. The primary issue we’ve been having is that even with the auto-record feature, the feature that automatically starts the camera recording when you start your car, works about 25% of the time. Not great odds if you think you’re recording and get into an accident and find you have zero footage. It really is hot or miss. Seems to be an issue with the camera over time. Bought this Nexar dash cam for my wife’s car as well as my car and we both have iPhone 12 Pros. She experiences the same issue. I guess if you’re willing to to manually turn on the camera with your phone every time you start a drive this could work, but you might be better off with a cheap $30-$40 dash cam recording on an SD card that will automatically start recording when you start your car. At this price point $125-$130 for this Nexar dash cam, the spotty reliability in terms of recording when you start your car is a major disappointment. Last thing you want is to go days or weeks thinking your camera has been recording your drives and then come to find out you have a fraction of what you expect. I can deal with the camera not starting to record 30 seconds to 5 minutes after you start your car, but to miss trips in their entirety every 3-4 trips is inexcusable..Version: 6.1.0

Draining 70% of phone batteryAfter new update ,battery draining too much even if not connected to dash cam so planning to uninstalling the app..Version: 6.0.0

Drains battery like crazyIt drained 40% of my battery in 1h when I didn’t even open it. Phone is hot potato. I haven’t been driving or in proximity of my car. If it stay like this I will need to uninstall it..Version: 5.2.10

Hot pile of garbage that doesn’t workDoesn’t work.Version: 6.3.1

Simple to useWhat a great little camera this is. So simple to set up and the app is easy to navigate. I would always use a charger as the app can drain your battery and I have noticed that the auto record can take a minute or two to kick in so always best to start recording via the app to ensure a full journey. I would have preferred the speed to be displayed on the recording but hey maybe on a future update?? UPDATE I have now deleted the app as the background battery drain is insane! The app is working in the background all the time and is sucking battery like it’s going out of fashion. Still use the camera with an card reader but to be honest I can get that with a much cheaper camera so beware!.Version: 5.4.0

App Needs REAL UpdatesMajor bug with iOS 9 device (Yes, using this device as a second phone) and ever since version 4.0.3, iOS 9 keeps crashing - Tested all newer versions which only lead to crashing. Works on my iOS 11 device though. Please fix this DEV. Besides the flaw, somewhat disappointed that although you can have the device AUTO record for you without having to open the app each time you drive, it records video that LAGS. Upon looking in the cloud, the lagged footage is in TIMELAPSE. Why are all these features controlled by the admin of the app and not the client? Personally, I want the app to record all full drives, no edits, no lag, keep things simple... Also, the website login can be so much more improved on. Extremely limited. Provide more intel on each video, memory size, speed logs, data accessible to user. Other than that, the only solution is to keep full videos with no lag is have the app running full screen (Which anyone with one phone will quickly find this is near impossible if you need to answer calls, texts, GPS while on the go) - Hence using 2 phones, but the iOS 9 issue is crippling my options - Thankfully found an older IPA online and got the app to run for now..Version: 4.0.5

Fix your app, drains a lot of battery!Drains my iphone battery faster than it should be. Developers must fix this problem..Version: 6.3.1

Issues nexc2The automatic start/stop detection is pretty terrible. Will start recording while parked for no reason. Turn off the car the video ends but will not start back up automatically at all until you go into the app to delete the recording or just go back to the main drive screen. Being in and out constantly this is crap. The manual for the nexc2 shows the different led light indicators and what each type means..my record light is a solid green no matter what..recording solid green..not recording solid green..the manual doesn’t even list green as a color that’s represented. After setting up Siri Shortcuts to start and end drives Siri tells me she cannot do this while in the car..are you kidding me? I use recorded voice gestures to accept and decline trips hands free..when the camera is recording voice control will not respond to my gesture commands forcing me to touch my phone illegally on the freeway. Basically everything about this app is terrible besides manually doing everything yourself. The lack of ability to use gesture commands while recording just might be a dealbreaker for me. Forcing me to not be hands free is not desired. Day 1 user here. Glad I choose the 30 day trial option..Version: 5.2.16

Drains Battery, CarPlay IssuesThis app drains your battery, overheats your phone and won’t even work if you have a car that uses car play. Car play - you need wifi for the features of this app to work, but CarPlay turns your wifi off, therefore nothing is recorded properly. I got this as a Christmas present, but I’ve already deleted the app and wouldn’t recommend anybody buy anything from this brand..Version: 6.2.1

Must have facebook or provide mobile bumberTerrible app. I dont have facebook and indont want to give you my mobile number..Version: 1.1.3

Phone numberThere is absolutely no reason to require a phone number for a dashcamera. You have no need to know who I am..Version: 5.4.0

VideosWould give a 5* if you could download your clips onto your phone some way this way it would be much easier to share, other than that this app is spot on 🤙🏻.Version: 3.0.2

Great camera, okay app, terrible communicationIf you don't give the app permission to access location services all the time, it will constantly badger you to turn the option on. Every time you launch the app, you have to tell it no. It will send you push notifications at random times, telling you to turn on location services. It WILL SEND YOU TEXT messages asking you to turn on location services. The explanation is that they want to more accurately turn on and off autorecordings. I see no need for this as the camera is continuously recording locally when I turn it on and I always turn on the recording in the app manually. I said NO and don’t want to be asked again. There is no need for a camera that is sitting in my car to have access to my whereabouts at any given time in the day. This is a horrible feature and serves barely any function as the app uses the phone’s accelerometer to start recordings with no issue. DO NOT DOWNLOAD if you appreciate your privacy..Version: 5.0.7

App is terrible, integration with camera is terribleThe dash cam itself is fine. Kind of hard to screw up a camera, I guess. But the app is absolutely terrible, and the way that it syncs with the camera is pitiful. Every time I get in my car, a new drive starts recording and that’s good. But, if there were any incidents that the camera recorded while I was parked, they don’t download until you stop driving. Which means after you’re finished driving, you have to sit in your car and wait for all of the videos to sync to your phone or else they just sit in the camera. You’re telling me that during my 30 minute commute, two videos can’t be synced to my phone simultaneously while it’s recording my current drive? Then, after you sit there waiting for 87 videos to download, it tells you the connection failed and to try again. So now you have to sit there for another 30 minutes in your parking lot trying to get some stupid videos to download on your phone. The way that this dash cam is designed to work with the app and your phone is abysmal. For the amount of money they charge, to call this a “smart“ dash cam is really a lie..Version: 6.0.6

April 2022 update kills batteryApp was great - has no complaints, loved it with my Nexar cam for a year now. April 2022 new update kills battery. My iPhone is permanently on charge in the car as it’s connected via wired connection for Apple CarPlay. This is now only just enough to counter the battery drain from Nexar. Phone gets really hot to touch. Not impressed!.Version: 6.0.0

What is this for?It would be better suited for taxi drivers that want to record what the passengers are doing. This could be used as a dash cam but not really. What a palaver just to get it to fire up. They wanted intrusive personal details so make sure you have a fake fb account ready just to see it run. Which wasn't worth the effort. Deleted..Version: 1.2.7

Great idea, one serious issueSo I like the quality of the camera and clips. However I must give this two stars as I have been dealing with an issue for months with no solution. My problem is being unable to access the interior camera view when making a clip using the app. We have gone as far as replacing the camera itself and the problem persists. The whole idea to having the interior view is to access it on the fly just like I can with my front facing camera. Thank goodness I haven’t been rear ended or something yet because I wouldn’t have access to that view. I have done every troubleshooting steps and have been in communication with them for months now. They need to fix this. I think it’s definitely a software problem as the problem did not exist when I first purchased but only arouse after a few updates to camera and app..Version: 5.3.9

Couldn't test your appNot sure what data your collecting but I refuse to log in with my Facebook details or Mobile number BEFORE I even use your App. Happy to reevaluate if you change this.Version: 1.1.1

Meant to relieve stress just gives moreCamera disconnects itself from your phone if you adjust it while your vehicle isn’t on and is extremely hard to reconnect because the camera seems like it’s still connected but you get no video feed.Version: 5.2.12

Battery drainEven after the latest update and with the battery saving feature turned on, my battery is still dead at only 3 pm, when usually I would have 50% left at the end of a long day! This is ridiculous, and I am going to ask for a refund and ill return the dash cam if this doesn’t get fixed!.Version: 6.0.2

Come on Nexar... really?First the not well thought out part of Nexar: The app requires you to allow access to your location at all times in order for it to start and stop automatically... seems like a softer way to obtain more of your data. Why can’t it access the location when the camera turns on? Other potential MAJOR setback of this app is that it requires you to have notifications turned on in order to start and stop recording automatically. Start your car, put it in drive, get a notification that causes you to look down at your phone and take your eyes off the road and cause or get into an accident. Yes I know, “yOu ShOuLd’T bE oN yOuR pHoNe!!!” But everyone falls victim to it from time to time. Tell me I’m wrong. The last nuisance about this is the storage.. they offer unlimited cloud storage but at a minimum require 20% of your phones storage?! Seems like a HUGE miss there from a development perspective... The good part is that it does what it says it will. Video quality is fantastic, and, when you are forced to break down and have your phone buzz and chime because you started and ended your drive, the automation is really nice. Fix the Notification and Location requirements and my rating will go up..Version: 5.2.3

Permanent pairing with dash camMy family has 2 cars, one has a dash cam. I like it cuz then the phone does not sit in the window and over heat. The other car only has a mount for the phone in the window. In an update the app now ONLY searches for dash cam. It will not stop searching and revert to recording from phone like it used to. So when I use other car, app will not work. Nexar’s unhelpful solution is to delete the app and reinstall! Ok thanks - a pain to do on the fly. Fine, I did that. It works. Then I go to the the first car and it automatically pairs again to the dash cam. Now it won’t work again in the 2nd car. SO frustrating. I cannot be the only family with more than one car. Seems like it would be easy to check Bluetooth connections and see that the phone is connected to a different car. Or even a button to kill the search and revert to phone camera recording..Version: 5.1.27

Latest update broke DataOnce connected to the dashcam, nothing works (Apple Music, iMessage, etc), “not connected to the internet”. Turn wifi off and it comes back (through 5G), but then you’re not recording… Please fix this ASAP.Version: 6.0.1

Battery killerThe app glitches alot, doesnt always connect to the dashc, and oh yeah, KILLS your battery. i have a brand new iphone14pro and it eats 84 % of my battery with constant location services in backround, even when im nowheres near the dashcam. has been killing my battery in 6 or less hours because of that. seriously Nexar, what in the world are you tracking my phone that much for?!?!.Version: 6.4.1

Integration with Apple CarPlay needs to be updatedThe app is very well thought out, though there are a few that really should have been looked at design-wise that would save the user time and enhance the overall experience. After using the app for about a week now, it is very annoying to accidentally tap the “drive” button and have to wait for the app to start a drive, then end it, then delete that short video from the device and could. I wish there was a back arrow you could click to avoid all of those steps in the case that you accidentally bump that button (especially if you’re like me who does that twice a day!). Another pretty big annoyance is the apps integration with Apple CarPlay. Anytime I get in my car and plug in my phone, my music starts playing. As soon as nexar starts a drive, the music stops in the car and plays on my phone. I have to pause the music on my phone and resume it in the car. That’s a pretty big annoyance considering how much some these Nexar dashcams cost..Version: 5.1.14

Great camera, with some flawsI have to start off with how great this camera is, I’m super happy that I have it. I have already had a close call with another driver who wasn’t paying attention. This is probably the best camera that I have gotten my hands on, and it’s perfect for my work. Plus the app is super helpful when it comes to those close calls, because it detects my hard breaks, and it’ll clip that exact situation, and in a insurance claim, having footage of the accident taking place, vs not having footage is your word against their word. I’m super happy with my purchase, and will recommend it to friends and family. With that being said, there are so flaws with getting this camera. For starters you can only connect to it with your phone is if your cell service is good, if not you can’t connect to it. On top of that I can’t say for certain but the camera doesn’t start recording till you connect to your phone, which is the opposite of why I bought the nexar camera. It’s kind of a backwards process as far as having a dash cam. My camera also broke on me, which is unfortunate but I’m still standing behind this company, I just hope they fix the whole needing cell service in order to start recording. If I get in a accident and the camera didn’t catch the accident taking place, because of poor reception, then I have lost money with this camera, and lose even more if I lose the insurance claim..Version: 5.3.1

Great price ,clear video but terrible after every updateI thought I hit the jackpot with the price of this front facing camera and the app seemed easy enough to navigate and the picture was crystal clear but unfortunately after every update everything goes south and the camera along with pairing to the app become such a headache after every update everything unpairs you’ll be driving for 30 minutes and not realize your camera isn’t paired and then pull over and follow all the steps with so much trial and error doing the same over and over on and off on and off always claiming something went wrong please try again oh the WiFi this the WiFi that please check your WiFi just a bunch of nonsense then you try the same thing over again and poof it what’s again till this last update when it never paired up again that I actually had to contact customer service which gave me the seem steps to follow to no results so frustrating and annoying after every update such a pain.Version: 5.2.8

The app sups battery for funThe app dips battery for fun in the background even when the camera is not on, and the app background setting is set to off. Not cool..Version: 6.4.3

Recent updateThis is my third Nexar dash cam and it all worked fine up until this update where the camera will capture clips while the car is off if motion is detected. That’s cool and all but when I go to actually start the car it will try to download all those clips to view them instead of just immediately recording the way it used to so now I have to manually go into the app and press stream video and cancel the downloads. So if I happen to forget once and I get into an accident where it wasn’t recording, I won’t have any evidence. It’s already happened once where I forgot and started driving and some moron turned left in front of 2 lanes of traffic and almost hit me if I didn’t swerve out of the way. Looked at the dash cam and it had both the green and blue light meaning it was recording but surprise surprise I open the app and it wasn’t. I’m leaving it at 1 star until they make an option to stop motion detection clips or just remove the feature all together..Version: 6.0.5

In between.The Nexar cam itself is pretty good - good quality video & the camera is made well. My problem is the app - ever since I downloaded it, my phone dies so much quicker which I’m not best pleased about. Also the cam doesn’t always link to my phone at the start of my drives. - this has happened on several occasions where the cam only picks up the drive from 4-5 mins in from the start of the drive. This technically renders the cam useless as there could be accidents within that short time? However I do like the functionality of being able to have the video straight to the phone and be able to easily make clips for the full drive... Nexar please sort this battery drain issue !! As it’s this thats causing my dissatisfaction.Version: 5.2.18

Drains my phone batteryWhen I first got this dash cam I really loved it. I had been in a hit and run before purchasing and I finally felt a bit safer having something to backup what I had experienced. However, after a while it wouldn’t start recording when I would start driving. So I deleted the app and downloaded it again, which seemed to help for the most part (sometimes I still have to check) BUT THEN my phone started heating up to a point where I couldn’t touch it and I get really worried that it’s going to mess up my battery or explode while I’m driving (it heats up that bad) and it’s then that I realized it only heats up like that when I’m in the car and it starts up the dash cam. It also drains my battery which it never did before. I have to lean it up against one of the air vents with the AC up to attempt to cool it down but even then, once I take it off it just heats right back up again. I’m not sure if it’s an app update but it’s not something it did before when I first purchased it. I hate that I feel like I have to constantly choose whether to take care my phones battery or record my drives. I wish they would fix this issue as I had bought my sister the same dash cam and it does the same things to her phone as well..Version: 6.0.10

The one time I really needed it: FAILMy vehicle was involved in an accident. Their fault. I was relieved to know that I have my Nexar dash cam and it would prove that it was their fault. I hear it turn on every time I start the jeep, it’s a sound of relief. So I thought…. I go to download the footage and all it’s showing is GPS map stuff. No actual video footage… literally months worth of GPS mapping. I tried taking the SD card out and putting it into the computer, nothing. No video footage. I’m livid. Should be called a Nexar dash tracker. Not camera….Version: 6.1.0

Like the camera. But needs work.Overall, I like the camera and the ability to use an app. The app needs updating though as it DRAINS my phone battery and my phone also gets hit while driving. Please update the app to resolve this. Also, please add the ability to have additional drivers connect without having to create a separate account. When my partner drives alone, the only way to get footage is through the SD card. It’s not ideal. Having the camera connected to 2 accounts also disables parking events from downloading to the app. Customer service isn’t great. They don’t really listen to what you are saying and act like their app and camera are perfect. Sorry to bother you with questions is basically how it feels..Version: 6.0.1

Battery killerCurrently software is draining battery when connected to camera, please fix.Version: 6.0.0

Hot phoneRecently started making my iPhone 13 very hot when driving and connected. Very concerned for my device if this continues long term.Version: 5.4.0

CrapUPDATE: I was in touch with support and they offered me a prompt refund as I was not interested in troubleshooting anymore. Updating star rating from 1 to 3 This camera was fine until I got a new truck. My truck has continuous power to the USB even when the engine is off. I park it in my garage that is up against my living room. Since installing this in my new car, I have had an incredible amount of issues. When I get in the car, I have to physically turn the camera on, if I forget, I miss half of my drive. When I get home, I get constant notifications for hours about my camera recording the inside of my garage door. If I tell it to end the drive, it immediately starts back up again. Since updating the app, it has destroyed my phone battery. The other day, my phone went from fully charged to under 20% in 2 hours, where I was only driving for 30 min of those two hours. It’s constantly turning off and on and killing my phone, and support just keeps telling me to update the app. I’m ready to toss this thing in the garbage. I better get a refund on this..Version: 5.1.2

Major battery draining 🪫Since the last major update your app is draining my battery. Fix it ASAP!!!.Version: 6.0.2

Great except for phone battery usageLove the dash cam and would highly recommend it except for the horrible battery usage when you allow the app to be “always on” so it automatically records your droves without having to remember to hit the “start drive” button every time. When I got this dashcam I had an iPhone 8. The “always on” setting would cause a 45% usage within 3 hours with only a 20 minute drive. Turned off with my 20 minute commute it only uses 1 to 2% battery. Since I got the iPhone 12 with much improved battery life I tried “always on” again. Today I have made one 5 minute call and one 15 minute drive and mid morning my battery is at 75% mid morning from a full charge, with Nexar using 45%. Cannot make it though a workday with this feature without plugging in the phone. Please fix, truly excessive battery use for simply trying to detect if I start driving.Version: 5.3.9

Meh at bestIt’s a good dash cam (been using it for a few years now) but the app is absolute garbage. In order for it to work you have to let it use your location 24/7 which drains the battery (it’s constantly the highest battery usage despite barely using the app). I created shortcuts to automatically start and stop drives when I connect to CarPlay but if the location is off I get an error of “something went wrong” so then I don’t have any drives recorded. I also hate the fact that it will “reserve” space on your phone even though there aren’t enough drives stored locally to warrant 20% of phone space (lowest setting). Before I could delete drives locally and keep them on the cloud but now it’s an all or nothing for both. I just feel there’s a lot of improvements they could make so the app is more phone friendly. I have contemplated using an old device just for the camera to pair to in order to save wear and tear on my phone’s battery and storage.Version: 5.3.11

Drain Damage Phone BatteryDash cam quality good but too much battery use and damage your phone battery health.Version: 6.0.14

Seems great, but I wouldn’t know.The camera looks great and the features sound awesome. My rating is because I haven’t actually been able to use it. The app will not connect to it no matter what help websites I look at and no matter what videos I watch. It simply wont connect. I’ve even driven to parts of town with better reception and it still does not work. Furthermore, their customer service is nearly useless. They don’t offer a phone number to call; rather, they suggest you either email them and wait a few days for a response, or visit their help sites and forums that haven't mentioned the issues I’m having. They do have a live chat option for support, but to use it, you’re supposed to click “help” within the app. Without a dash cam linked (which mine cant), that button simply takes you to a forum post that finished by saying if this didn’t help you, join a live chat, essentially sending you in a loop of helplessness. For $130+ I would expect this camera to do something as simple as connecting to my phone correctly. I might return it as their customer service is essentially nonexistent which means I just can’t use the dash cam. Unfortunate as I was incredibly excited about it..Version: 6.0.7

Works great, but there can be some improvements.Love the cam, works great. However, a few suggestions: • The account phone number should be changeable. The camera is in a family member's car and I didn't want to have to wait for them to send me the verification code during setup so I used my own number. • Battery optimization. The app drains the battery a ton, I thought I had a defect with my iPhone until I figured out what was going on. • Not a software thing, but I'm hoping for the future you have a camera that has a rear window cam as well. Would be great for getting proof of rear-endings..Version: 6.0.1

Hardware average. Software awfulI’m on my 3rd camera at the moment. It’s not that I love the camera. It’s just that the first two didn’t work properly and Nexar replaced them. The biggest gripes are the software side of things. The camera is supposed to recognise when you start moving and start recording. This is really hot and miss. Sometimes it does. Sometimes it doesn’t. When it does. It sometimes jumps in the timeline. Not by a few seconds, but minutes. The other day completed a 1.5 hour journey. Managed to record 3 minutes. My iPhone seems to get unusually hot when in use with the camera. Together with adverse battery usage..Version: 6.0.1

Why do you need my number?Didn't get very far with the app. Because it requires my phone number to use it? Why? No explanation is given, nor what my number will be used for..Version: 1.1.0

Terrible AppI just bought this dash cam, and I can’t even connect it to the app… I don’t understand how there can possibly still be issues like this in 2022. The website is of no help either..Version: 6.0.12

Battery Drain RecentlyRecently this app has been consuming all my battery even while i’m not driving!!.Version: 5.3.11

No Data Privacy Whatsoever, App Not StableStarted beeping constantly while driving about two weeks in, I don’t think loop recording is available which is ridiculous for a dash cam. Working in tech and data science myself, saying that it uses AI is an overstatement. The technology with this dash cam is just simply not there, it’s not worth the premium- better off getting something off Amazon. Also, May I just ask why would a dash cam require tracking my location at all times?.Version: 5.3.8

Worked at first, rubbish nowCan’t connect to my days cam because I can’t get an SMS code to log in (tried two phone numbers - and why did it disconnect in the first place?). Better dash cams and apps are out there I think.Version: 6.0.9

Great concept butTo use this app you need to be either a Facebook user, I'm not. Or provide your mobile number. No thank you. Deleted.Version: 1.1.0

DRAINED MY BATTERY!The battery usage from this app is ridiculous! My phone is dying by the morning. They need to fix this asap..Version: 6.0.11

Won't install without a phone number!Uninstalled. Not fit for purpose. The only explanation is the dev will be selling details of people with cars so they can be spammed.Version: 1.1.2

DON'T WASTE YOUR MONEY!I own two of these Nexar dash cameras and I've had problems for over a year now. It took forever to get them to work, but as soon as the app updated I have two cameras that are nothing but problems. Every day it happens with one camera or the other. The camera won't record, or the app won't record. I drive a truck in the motion picture business, and I cannot be fumbling with a phone or a camera as I start driving. It is against the law to handle a phone when I drive especially in a truck, and I also had an incident that was not recorded because of product failure. Technical support is terrible. You can only email somebody and if you're lucky someone gets back to you in a little over a day. in order to get out a specific email you have to fight with a robot who tries to give you solutions until you finally are able to send your solution to them. Then you get a response that has basically the same responses that the robot gives you. It is an absolute waste of my time fighting with these cameras, and also tired of the frustration. Wasted 200 bucks. Kind of bad, when you're in the middle of a recession, and I have to go out and look for other cameras to stay safe from accidents and road rage.Version: 6.0.9

App doesn’t workThe camera is good and I have no issues there, good quality and I like that it can record parking incidents. The issue is the app, it worked fine until I got a new phone (still an iPhone) and now it won’t download parking incidents. I contacted support and wasted hours over a period of days doing what they asked even though I knew the issue was not the camera. I uninstalled the app and reinstalled it and it’s supposed to send a verification code to your mobile which has never come through so now I have no app. Honestly the software side of Nexar is really poor and I suggest you find a different dash cam provider!.Version: 6.6.0

Does what it’s supposed to, but has issues...Used this for a week or so before deciding that a dedicated dash cam would be better. Nexar does work, but it has some issues that pushed me into buying an actual dash cam. Firstly, the hard braking alert seems to trigger pretty much at random. Sometimes it starts beeping when I’m barely touching the brakes, other times I’m actually braking quite hard and it doesn’t pick it up. Turning off the screen seems to send my screen brightness crazy when I leave the app. The only solution I’ve found is to set the brightness back to where it was manually each time it happens. Leaving the screen on results in a very hot phone. This may be partly down to my Otterbox Defender case, but I need that to stop my phone getting destroyed by work. Uploading videos to the cloud seems to take forever. Maybe bandwidth issues at the server end, or is the transfer speed limited to prevent this? As a short-term measure, this works well enough. For everyday use, get a real dash cam..Version: 3.0.3

Drain BatteryDrain of battery. Almost 50% of battery usage is by nexar.. my phone overheats, just uninstalled app..Version: 5.3.12

Update burns though batteryI have had this dash cam for near two years if not more and really it’s been a let down the whole time of having it. seeing that the only accident I’ve been in wasn’t even recorded cause it wouldn’t pair with my iPhone like many other times I fought with it. If you drive for more than an hour, forget it you won’t see your drive, so imagine how stupid you’d look in the event of needing your footage and “oops” it didn’t even save….Every app update seems to make it work less and less each time much like this update. I would drive my 50+ mile commute to work my phone would be RED HOT and my battery would be at 50%. (a big no go for a guy who has to rely on his phone a lot) (iPhone 12 pro)… I had to uninstall the app to save my phone from needing a new battery. Needless to say I’m going to take this garbage and punt it in to the highway and hope it gets ran over..Version: 6.0.0

App UselessThis app doesn’t work for me at all!! Even got a replacement cam and app won’t ever pair to cam to be able to use!! Total waste of time and money!!! Don’t buy or use!!!.Version: 5.4.0

Overheating and battery drainThe idea behind this app is fantastic the camera is great quality however my one star rating is due to the fact that this app running in the background always makes my phone so hot to the point where the screen is barely visible the app has been deleted and re-download it and settings have been double checked this is not an issue only for me many people are in the same boat. Why do I need GPS location services turned on for this app when the dash cam itself is supposed to have a GPS unit that would for sure help reduce the heat and battery drain from my phone if the dash cam just used its on board GPS.Version: 6.0.1

Great Dash Cam If Everything Will Work ProperlyBought 2 Beam W/GPS (2021 release) and paired them to my device and they worked great for a while one day out of the blue the dash cams would disconnect randomly. Got that fixed then started having issues where the recordings would cut out. For example out of a 45 minute drive only 6 minutes of the drive we’re actually recorded( I was also told that even though the recording cut out on the app I could always pull out the SD card and download the full drive to my computer; Guess what this is not the case) Went through all Nexar supports trouble shooting multiple times (the same steps) with no solution. I was sent a replacement dash cam and still have the same issue. So 2-4 weeks into dealing with customer support and the 3 ring circus I’m not sure what to do. Apparently they don’t know what to do or how to fix it. Good to see I’m not the only one having this issue..Version: 5.3.10

DashcamYou have in part stated reason to have phone number or casebook to access, however I as many others are not prepared to do so. Files are on your servers - therefore nothing is private! This may or may not be a good app, but I refuse to put my files into third party possession!.Version: 1.2.5

I don’t know anymoreI’ve had this dash cam for about 6 months and I’ve just become irritated with it. The camera doesn’t end up recording at all. I would average about 2 out of every 10 drives would miraculously record something (even if it was less than 3 minutes of footage) because the app would just crash in the background and I would get a constant “Drive Started - Tap to Drive There with Nexar” notification pop up on my phone so many times throughout my average 45 minute commute. It crashes every 10 seconds, I know for a fact because it makes my music go silent-- not pause, but just go low in volume as if I received a text message with the ringer off. I would have to go into my phone, go to the Nexar App, let it crash by itself, open it back up and manually close the app myself, re-open the app, then hit record drive to somewhat fix the issue but it would just end up reoccurring. Doing all those steps is not safe when driving. Since that keeps occurring, it makes my iPhone overheat which causes it to lag as well as my Apple CarPlay, and two or three times it caused my phone to entirely reboot by itself. It makes me want to buy a different dash cam but none have all the features as Nexar does. That was the reason I bought this camera in the first place. I just don’t know what to do..Version: 5.3.2

Battery DrainUpdated to latest version and re-installed app. Still 40-70% battery drain from Nexar by mid-day. I have to disable background app refresh to prevent the drain which makes the app and dashcam useless..Version: 6.0.1

Battery drainLatest update been draining my battery where I can’t even use the app while driving for more than 1 hour where before I can use 6+ hours.Version: 6.0.1

Nice Dashcam Terrible Battery UserThe camera works great, beautiful movies, clear videos. I love how it starts right up when I open my door, and is pretty much ready to record right off the start. However, the program is insistent that you have location services on at all times, and if you don’t have it on, it messages you telling you that you are missing out on you experience with the recording device. So you turn it on to the point of using it when you are using the program, but it is still insistent that you turn on location services all the time. So it is my belief that the program has a design flaw that makes it keep the location services on and runs down the battery. Unfortunately, for the company, if there isn’t a fix before long I will quit using Nexar and use a competitors camera that I also bought, although was going to give for a gift, but may give the little used Nexar instead..Version: 5.2.8

Doesnt StartAfter entering the validation code the app no longer starts. 5s on ios 11.Version: 2.0.18

App drains battery, causes overheatingWhen it’s 10am and my new iPhone only has 30% battery left, there is a problem. The Nexar app uses 60-70% of my battery everyday. My phone would get super hot and I would need to turn it completely off to cool it down. I finally had to disable location from “Always” to “Only when using the app”. This change has helped quite a bit, but now I must remember to open the app and ensure the camera is connected. WOULDN’T IT BE NICE if the camera just recorded whenever it powers on and stored those drives in the micro SD card that’s inside the camera? THEN, if I ever need to access the drives from the SD card, I can either remove the card and transfer to my computer, or I could sync to the camera with my phone and view the drives in the app?! WHAT AN IDEA!!! I want to record my drives, but I can’t have the Nexar app draining my phone to nothing before I even drive home for the day..Version: 6.0.0

Update has ruined the appUsed this app for a few years now. Using my iPhone as a dash cam is very handy. Now customer service has told me it is only to be used with one of their dash cams!? Why would I use my phone if I buy a dash cam? Just made the app useless to use without one of their dash cams. Does NOT WORK PROPERLY ON JUST A PHONE! So I now I have to find another app! Thanks for the previous versions..Version: 5.3.10

Does not work!!!!!App is not working on my iPhone 7 plus. As soon as I turn the DashCam on it crashes..Version: 2.0.4

No update notes?Why not say what’s been updated?.Version: 5.3.10

App CrashesApp was awesome but recently keeps crashing when trying to create a clip. It randomly unpaired with my phone too, I didn’t capture a long drive - was super annoyed with this.Version: 6.0.6

Change of opinionMany times I’m driving and the cam stop’s completely, poor communication with OBD wires as the camera keeps getting it wrong understanding of vehicle motion. Contacted their customer services but felt like I’m helping them not like they’re helping me!Poor communication kills the purpose of this well designed product..Version: 6.0.14

Unhappy userApp is flaky, camera junk - no battery life, not user friendly.Version: 5.3.6

Works well but drains batteryThis dash cam is really good, connects easy and the quality is great. However, it absolutely drains my phone battery when I’m at home (not driving) with back ground activity. Not sure if this can be toggled off. Also, there needs to be a select all and bulk delete option on drives rather than manually spending hours selecting and deleting these videos.Version: 5.3.11

Nice idea but the app is unusable.The app is only useful if you are streaming from the DashCam to Nexar (requiring both a constant Wifi AND Bluetooth connection), which means after 20-30 minutes of driving, the phone overheats to the point of it being unusable. Essentially, I can’t use Nexar and CarPlay at the same time otherwise the phone will shut off, and since you need to keep a constant connection with the DashCam (there’s no way to stream data after), it essentially makes the app useless..Version: 5.3.2

Drain batteryDrain lot of battery. Almost 70% of battery usage is by nexar.. my phone overheats and always keep charging it. Fed up with this, just uninstalled app and going to buy new dashcam.Version: 5.3.11

Great Dashcam the app now drains batteryThe Dashcam functionality is great, but the app has gone rogue and drains 50% battery with no reason (not using the app) in a blink..Version: 6.0.2

Horrid battery drain issueThe app is draining my battery where I went from above 90% to 0% in just a 2-3 hours! This happens soon after I finish driving and supposedly disconnected from my Nexar Beam and I noticed my phone heats up in the next few hours after that. The problem is slightly mitigated if I turn off the Background App refresh. I have had my nexar beam for more than a year now and never encountered this issue before so I’m not sure when this all started - whether from your last update or from when I updated my iPhone 13 Pro to iOS 15.4. Please fix..Version: 5.3.11

Battery drainingSince recently, Nexar is draining my battery in background..Version: 5.3.11

App crashesApp is not stable at all. Crashes after trying to save a 1 min clip length..Version: 5.3.6

Drains your phone battery!I had to uninstall this app from my phone, as it was using 77% for “background activity” according to my iPhone settings. My phone battery would drain faster than normal and Nexar was the reason for that. It never used to be a problem, so must be a but in a recent update. I won’t be installing the app unless I need to review footage, but when then I’ll probably remove it again 😡.Version: 6.4.1


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