4.8
4.82106 star

Total 99 Negative Reviews

AirBrush - AI Photo Editor App Complaints & User Negative Comments 2024

AirBrush - AI Photo Editor app received 99 complaints, negative comments and reviews by users. Have you ever had a bad experience using AirBrush - AI Photo Editor? Can you share your negative thoughts about airbrush - ai photo editor?

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AirBrush - AI Photo Editor for Negative User Reviews

Not happy… at the momentI’ve loved this app until recently. I’ve been a longtime subscriber. Apparently I’m not the first subscriber who’s having issues accessing their account after a device upgrade or an IOS update! I can access my account but can’t get my subscription to reload. In addition, now I’m seeing three different monthly subs for “Perfect photos” at three different price points, two yearly subs for “Perfect photos” at two different price points, and “Edit perfect photos instantly” at another. After going to their website, I haven’t really been able to find an explanation for the difference in subscriptions. As a subscriber of your app, I would appreciate an explanation of the difference in all of the subscriptions. At that point I could make an informed decision on which one I want. I’m about to cancel my subscription in it’s entirety and try to find another app. I’d really prefer not to do that because I actually like this one..Version: 6.2.0

Lost two stars for recent changesOne of my fave editing apps, I would’ve given 5 stars in the past but for some reason these days the app is very slow???! It takes forever when I first open it for the gallery to show up, to be able to click on anything to start editing, it used to be instant. It’s frustrating when there’s new updates made but it’s worse and makes it lag. Please fix it!!!.Version: 6.2.1

Lied advertising.This app was literally the absolute opposite of what ad showed me. I got an ad on this ad millions of times so I came to test it out. Right off the bat I just started swiping because in the ad it shows you use your finger to swipe some blue stuff and then you type what you want to replace. But no all I saw was a bunch of filters and make up stuff. It kept asking me to select and re-touch of fees when someone could’ve wanted to remove or replace a background I am aware that they do have built in the background, but what if they wanted to replace the people with an empty Street? Then they would have to delete the entire background and sometimes if they have a painting in the picture. It won’t get rid of the painting. In other words, it’s just going to make a floating Portrait or drawing in the photo. I cannot say that I am disappointed, to say the least. Completely different from the advertisement and literal scamming ppl of their device space and photo privacy..Version: 5.15.2

Bad Update!I love this app, and use it all the time, but the recent update with the beauty magic is terrible! It is only recognizing one person in the picture, making them look almost plastic compared to everyone else who isn’t getting any of the “magic”. Is there a way to revert it back to the old one?.Version: 4.8.0

DisappointedI signed up for a 7 day free trial of the premium membership on a Sunday evening. Not even 12 hours later, I was charged for the annual membership. So much for a complimentary 7 day trial to decide if I wanted to proceed with the membership. What a scam. The features themselves were fine, but on the principle of moral, cancelled membership and requested a refund. Don't want to support an app that isn't at minimum letting consumers use the free trial they promoted. Update: Looking at other reviews, realize this is a common occurrence. You sign up for the free trial and they charge you instantly for an annual membership. What a scam. And if you cancel or request a refund, you don't even get the 7 days to try out the premium features as promised. And then the developer gives a minimal response of "Sorry for the inconvenience 🙈" with steps to request a refund from Apple. Not taking any accountability for the scam of their app. Definitely would not recommend..Version: 5.8.0

??Please change the airbrush back what it used to be! I hate this update. This used to be the only app i used to edit my Photos please change it back.Version: 4.8.1

DONT UPDATE: Charging for tools that were once freeI’ve been using this app for the last 5-6 years and now they’re charging for the retouch tools such as reshape and resize which used to be free since the new update. Honestly ridiculous in my opinion. Will not be using the app anymore. Too add features and charge for them makes sense, but to profit off something that’s been offered for free to users for years is too much..Version: 4.25.17

No longer impressed.Was a great app, not any longer.Features I already paid for are no longer free and part of bigger bundles not worth buying again. No thanks!.Version: 4.1.2

Payed DoubleI think it’s ridiculous how some of the basically features are now features we need to pay for. Not to mention was I was charged twice for subscribing to one month of the premium version. ridiculous and a waste of my money. DO NOT SUBSCRIBE TO PREMIUM.Version: 6.0.2

Started out gr8 but unfortunately as greed has set in,👎hillThis is the best photo editing app and has some awesome features & tools but the costs have gotten out of control. At the beginning you could basically use almost every feature for free. Then I paid for & added the premium subscription (thinking that it would naturally cover each new additional feature and tool within each new update, after all it is the “premium subscription”). But no that wasn’t enough money and so I paid for 2 individual add on features...so much for the premium... Now you have to pay some absorbent amount for the black feature. I paid for the premium, for 2 separate add on features that should have been included within the premium to begin with but as time has gone on I seem to be losing more features than gaining. At the very least my features should remain the same. Seriously if a person started out with this app from the beginning and paid for the premium, paid for all the add on’s and now the black subscription, you would be shelling out enough money to have your photos gold plated. Finally, I would have thought by now that you would have a feature to bring out the color of your eyes more. Like a lot of times unless you have the perfect angle & lighting it’s hard to capture your true eye color. If you have blue eyes, you can make them more blue for example. It doesn’t seem like that would be very difficult to incorporate..Version: 4.11.2

All my purchases lost after upgrading iPhone 😭🤯Hello! 👋🏻 I’ve been using & LOVING this app for 6+ years! Up until recently, I’ve had NO complaints whatsoever. I update my iPhone annually & I’m using the same Apple ID I’ve always used, but the “PRO”features I bought lifetime access to don’t work with my new phone?! Additionally, all of my work is saved with a noticeable watermark on it. I use this app in my professional life for my small businesses & I can’t have a “CREATED WITH TYPORAMA” banner on everything I produce. I tried using the “restore purchases” button, but it didn’t restore anything. The most puzzling thing is that I do still have my last iPhone & all the tools I paid for still work & save watermark free with it, but not with my new iPhone. Unfortunately the screen is badly damaged & it’s not practical for regular use. Could you please help me fix this glitch? I don’t feel I should have to pay again for editing tools I’ve already paid for lifetime access to. I’m just asking for access back to the “PRO” features I paid for including “Firm” & “watermark free” photos. I honestly & truly love using this app! I refer people to this app quite often, whenever I’m asked about photo/editing app suggestions. Lastly, I will happily update this review back to five stars if this glitch gets resolved, because as I said it’s an awesome, awesome app!.Version: 5.16.4

Paid for premiumI have been using this app for at least two years now. I have been paying for premium this entire time. This November I renewed my premium membership. I tried to access it at the end of December, and finally reached out to them early January to see if there was something I was doing wrong on my end. They replied saying that this was an ongoing issue and to be patient with them. I reached out at the end of January to see if there was any progress on the issue, as I am still not able to access the premium membership I paid for. I did not get a response. It’s been over a month since the second email and still no response. I noticed that their year subscription went up in price since I paid for my membership, but that shouldn’t disqualify me from using the service I already paid for… I used to love this app and would hate to have to switch to another one but if this is how they treat a paying customer, I’m not sure I want to support their business. Airbrush, please make this right!.Version: 6.2.3

Great until GreedI understand the reason for having a premium feature and withholding some more advanced edits in it. But the cost keeps going up and now they are adding BASIC features to the premium that have always and should always be free if they want their app to be useful at all to users who are not paying. They’re going to lose a lot of traffic from this and it’s a shame because before it was a great app and I’d bet anything they’re doing just fine on profits. These app devs are just never satisfied and always want more, it is disgusting. I wouldn’t get this app since there’s no longer much you can do without paying which I’m not doing for features so basic almost every other app has them for free. It’s ridiculous and this app is going to crash and burn when people stop using it because the prices and features are a joke..Version: 4.25.17

Don’t botherA once perfect app now has even the most basic features pay walled. no thanks.Version: 4.26.2

Charging moneyThis was my fav app now they want money to use it I’m out along with every other millenial.Version: 4.8.1

FreeI wish that some on the tools would go back to being free and not having to pay for it, if it did it would be the best photo shop app in the App Store..Version: 4.17.3

Great app with useful features, but...I used to have this app a long time ago when the majority of the features were free. I understand that they need to monetize some of the features because of demand and because they’re great features, but I don’t like that they claim the majority of the main features are still free when they’re not :/ Might’ve just been some oversight in need of revising though! Also I went to start my free trial and purchase an annual subscription and was offered 14% off, but when I went to my settings to ensure I had the right card on file, the offer disappeared and the price reverted back to the full amount. Would really appreciate if the offer can still be honored since I needed to make sure it was charging the right card and had no idea that simply checking for this would cause the app to revoke the discount :(.Version: 4.25.7

Ruins Original Image… DONT WASTE YOUR TIMEI had been using this app for over 6 years! BUT now… NO more. It used to be literally perfect and I used it for every single photo. Other editing apps didn’t even come close to this one… and then… something changed.>>>> ANYTIME you use the “eraser tool” the whole clarity and quality of the original image changes—it gets blurry, and if you zoom in closely to the image, you will see weird “LINES” running through the entire photo. Even after saving and exporting the quality of the picture is so much worse than the original. It is SO SAD. I did message support and sent them pictures and videos of the issues… I asked them if they could work on fixing this, but they said nothing. >>>>>>🚫Suffice to say I am canceling my subscription. And for those thinking about using this app— just don’t. You will lose clarity and resolution, and you will degrade and ruin your original pictures. So dumb..Version: 6.2.6

Horrible Editing AppNot only did this app automatically bill me nearly thirty dollars when I tried signing up for the free trial, but the one tool I wanted to use it for was useless. I wanted to use the photo repair to salvage low quality photography from my phone camera. When I got to try the feature as a “try this out” type alert, all it did to my picture was sharpen it and enhance the contrast. Everything bad and blurry about it was still there. It isn’t the magic fix it pretends to be and won’t do anything more than a less expensive editor will. To ensure I gave this feature a fair shot, I even tried to use it again with different photos, only to realize I couldn’t even find the feature. It’s not yet built into any of the accessible buttons on the interface. Bad advertising, bad quality, and too expensive for what it manages to do right. Edit: After the developer responded, I am updating this review to reflect the fact that Apple WILL NOT administer ANY refunds for this app. I tried to get a refund and was denied. I called Customer Service for further assistance, and was told that Airbrush is Not Eligible for a Refund. They will not refund me, and the developer keeps leading me back to contacting Apple, who will not help. I WANT MY MONEY BACK..Version: 5.4.1

Old basic free tools are now premiumSo I’ve noticed that you have decided to charge for basic tools that have been free for years. This is honestly a huge mistake on your part. Less and leas of your features are becoming available for free and I’m not paying to use a once free feature that I’ve been using for years already. Time to look for a less greedy app. What a shame..Version: 4.26.0

Scammers and terrible customer serviceUsed this app for over 3 years, late December suddenly lost my current subscription and was unable to restore it. Noticed the app subscription has had almost a 200% subscription price increase. Tried contacting multiple times on Facebook and Instagram and get no response. If you look at all the comments on their socials in the last month hundreds of people are experiencing the same issue..Version: 6.0.2

Changes in May 2022?I loved this app but in the last couple days, the “acne” feature (which I use to remove spots or flaws on objects or nature too, not just people) which was perfect and precise, is now different and less precise and just generally worse? I thought it was a glitch on my end so I deleted and redownloaded, but it’s still different from before. What happened? It was perfect before, why the bad change?.Version: 4.25.13

My Airbrush review-Amazing!!!!I absolutely adore Airbrush. I love photoshopping my own pictures. The acne feature works tremendously well (I am so happy 😁 about that). All my selfies look so much better thanks to this app and I would definitely recommend it to anyone who want to change their pics for their social media accounts or for anything else. You get tutorials to help you use different features and you can also download some backgrounds and some filters all for FREE (but you do have to pay for some things but only if you want to use them. E.g: different makeup ). The result at the end is ASTONISHING!!! I am so thankful that Airbrush exists. Thank you..Version: 4.14.0

Was working well till recently, now tapping compare button causes display to go mentalOn some options such as tools/enhance/sharpen, after making changes and hitting the orange button to compare results, the screen goes haywire and all I can see are vertical or diagonal stripes. App has to be restarted after this happens. Following the same steps allows me to recreate the same issue. Have sent details via contact me on dev website. This just started happening a few days ago and does t seem to be related to latest update as was working properly after update (which it says was 2 weeks back) until a few days ago. Hoping devs can reply and let me know whether it is a device issue (will remove and reinstall help) or another issue? Tried to send a screenshot but your contact us form has no functionality to do so..Version: 4.11.5

Update really sucksThey did an update with their beauty magic tool and now it’s horrible. Makes you look fake and like plastic. Why did they have to ruin a good thing? It was amazing before the update. Airbrush if you read this please go back to the way the app worked before this latest update. Really disappointing. ☹️.Version: 4.8.0

Subscription problemI have been emailing the app developer since I have a year paid subscription that renewed in January and the app is not working, no one is getting back to me to help out!! Please check your emails to help customers! You have taken a whole year payment please fix my renewal!.Version: 6.2.1

Broke SubscriptionI have been using this for years and paid for a lifetime subscription. Since the update I’ve lost access to everything I paid for. After trying seeing the new subscription options, it charged me without approval when I was viewing the “discount option” and I still can’t use any features. Every time I try to click a premium feature it says to pay even though I already have a charge. Very frustrated with the changes..Version: 6.2.1

Used to be great but the add on are out of controlIt first I use to use this app free. I enjoyed the features that it kept adding to the app to edit and enhance your photos. Seeing as I used the app more than most apps, I decided to buy the yearly premium subscription. Now I see that they have introduced an AI feature. When it came out, I tried the Avatar option. At the time it was part of the app seeing as I am paying for a premium service. While it’s not entirely accurate, 2 out of 45 pictures captured the aesthetic it was trying to deliver. I just tried to use the AI feature and now for every section of the AI feature, you have to pay an additional fee! Even on the disclaimer they state that it’s not entirely accurate and if you are dissatisfied, no refund will be offered. So basically you are paying for a premium feature and you don’t even get the benefit of using the all entirely unless you pay additional fees. My understanding that premium features offered the use of the app completely. I will not be paying a fee for a feature that is not even accurate..Version: 6.2.1

DisappointingUsed to love using this app to edit photos. Then all of a sudden all the things that you have free now have the “diamond” icon so you have to pay to use them. I also used to be able to snap shot my photo while editing and now you don’t allow this either? Your literally just trying to make everyone pay for things that were free before! Your over priced as well! Very disappointing that your now charging for everything! Lucky I have found a new way to still get the edits I need without paying you!.Version: 6.0.1

Very disappointedI have been using this app for years. It was great for all my basis photo editing needs. The recent update has unfortunately turned some of the most basic features into premium features (such as reshape and resize), which is highly disappointing. I no longer have a use for this app and will just seek out other ones that offer the same features without the extra charge..Version: 4.25.17

Fraud & TheftI've been a paying subscriber for a couple years then without notice or warning, everything that I have been paying for is no longer included in my subscription rather they added a new tier and charged more for that. I just renewed my subscription in December and here we are not even mid February and I'm not getting anything that I paid for. That is fraud and theft by definition. I have reached out to support both on the app and via Facebook to no avail. There is no customer support whatsoever. I will be reporting this app to the Apple store as well as leaving this negative review and more on every social media platform. Oh and I forgot to mention the intrusive ads they have just added to my paid subscription also. This has become one of the worse apps I've ever used. I would not recommend to anyone using this app much less giving them your money. Despicable. I do recommend reporting this app to the Apple store as Fraud by scrolling to the bottom of the Airbrush app page in the app store and tapping the Report A Problem. They can't be allowed to continue this kind of business stealing from people..Version: 6.2.1

New update is so frustratingSo before I went and opened it today, I would 100% have given 5 stars....except I went to hit the magic button like always and it told me that it’s now a premium feature. Which was very annoying...so now you have to click through everything one by one to try and get the results that you want... which for people who just do it for little things and have loads of time to edit it’s fine go right on ahead...but the only reason that I would use this app was for the “magic” and retouch because honestly who wants to send hours trying to edit photos on end and this app had great free features. Obviously this is just my experience and probably will just get another one or just buy one that’s a one time fee instead of every month. But if your just doing this for fun and don’t mind spending the extra time fixing things, than this will be great for you...sorry that I have to be this person but I really would appreciate if “magic” could go back to being a free feature. Thank you for your consideration..Version: 4.14.3

SO SADThis app used to be my absolute favourite. I loved it so much, it was the best photo editing app I’ve ever used and have been using it for years! I am so so gutted- they have decided to do an update and now it’s worse! Please I beg for the app to go back to the way it was. You now have to subscribe to use the main features that were free before, you can hardly use anything for free now it’s all subscription. And I don’t know why they have changed the brush for the reshape it’s so sensitive now and hard to work with. Please go back to the original app before the update!!!!.Version: 5.0.3

Update is worseThis airbrush app used to be all I used with just one click from the magic feature, but now with the new update it has made everything much more complicated. The edited pictures used to look natural and hardly unedited but I can’t say the same with the new update. Please bring back the old Airbrush app!!!!.Version: 4.8.0

DisappointingThis app was my go to for years, and then a few days ago it just stopped working. I paid for a years subscription and it won’t honour that. No one from customer service will reply to messages, even through various methods. Would be really nice if we could either be refunded our yearly subscription or they could honour our purchases..Version: 6.2.1

You made this app Waste nowWhy the F you guys made reshape feature paid now…it was all good when this feature was free. You made this app garbage now. No use of this app now it’s a waste..Version: 4.25.17

USED to love this app…I’m so disappointed in this app… I downloaded this app a few years ago and LOVED IT! It WAS the best free, editing app I could find vs. all the others that you have to pay for monthly. I don’t take/ edit photos often so that is why I loved this app because it was FREE and is very user friendly. My favorite features are the reshape, resize, & a lot of other things you can use to edit your photo and again I’m not big into editing so this has all I needed. I just went in today to edit some photos and nowww my favorite editing tools are PREMIUM which they never were before hand, and now they want you to pay monthly or yearly. They did already have some items that were premium and you could pay monthly, but now I feel like every edit option is a premium option. I’m sure they’ll make a lot of money and won’t care about me using the app or not because it really is a bomb app, but I will be deleting the app and on the hunt for a different editing app now :/.Version: 4.25.17

No more ‘automatic’ updates>>March 2022: Nothing has changed. Users are still not given any indication on the functionality being introduced. >>June 2021: clearly, these folks are not interested in becoming transparent when it come to explaining updates. >>March 2021 update: I have not updated this app precisely because of the reasons others have stated; issue with subscription process, features once free are now part of a package subscription. More importantly, I still don’t understand why new features are not explained up front so the User can determine if they wish to upload. Why the secrecy? >> Dec 2020 update: Is there a reason why you do not explain the details of these “bug fixes and improvements?” I repeatly read that what were once free features are now locked into a subscription process. That’s fine - I just don’t understand why your not forthcoming with the changes before the actual release. >> Jan 2020: I learned not to have automatic updates enabled because of THIS app. Until apps begin to fully state and elaborate on what changes are incorporated on their updates, I will wait to read the reviews before downloading..Version: 4.25.8

No longer removes background :(Loved this app and as a paying subscriber for a few years now I've always recommended this app until the latest update. I will no longer be subscribing as the feature that removed backgrounds (which I used daily for work) no longer works. I own a boutique and would always use this app to remove backgrounds on dress and outfit flat lays….not anymore!! You can only remove the background if a person is in it which for the subscription price is unfair. I loved this app but will now be shopping around for an app that's user and cost-friendly and removed backgrounds like this used to. So sad to be unsubscribing but the main feature I used no longer works with the new update and I have a busy shop to run and need an app I can rely on, especially if I'm paying. Wish you hadn't changed it :(.Version: 5.15.0

Used to love this app now I’m disappointedI use this app for all my editing. Years ago you could pay for individual features at a small price and not have to pay full membership, I had bought the “firm” feature which I really liked but a few years ago they updated the app to where you need full membership to access the premium features and I lost that purchase I made. I cant use the firm tool which I paid for anymore. I continued to use the app nonetheless. Now, I tried using the app today and I saw that the “reshape” tool which has ALWAYS been free, has now suddenly become a premium feature and I can no longer use it without paying monthly. Now to me this app is worthless. Reshape tool is one of the most basic photoshop features, and I think it’s absolutely ridiculous that it’s been taken away. I’m going to have to find an alternative app now because I cant pay membership. I would pay to unlock individual features but since that’s not possible anymore I will have to do away with this app until they change something..Version: 4.26.0

Good but...All the cool filters and edits you have to pay for... can you make more things free?.Version: 4.7.3

You need the paid versionI’ve used this app for years and it’s been great. But they’ve pretty much made all the features “plus” now so you need to buy it to use the most common things. Going to find a new app to use now.Version: 4.25.17

Do not purchaseI purchased this app on a yearly subscription. I was charged the full amount and it worked fantastically for the first few months until my subscription reverted back to the basic version. I contacted their support team and was told they were aware of the problem and were trying to fix it, this was over two months ago. I since have contacted them 4+ times with no response at all and no refund. Do not purchase this app, look at other options that won’t take your money and cancel your subscription..Version: 6.2.1

ScamI have been using this app forever but now i am being charged through PayPal by people IN SINGAPORE since I’ve downloaded it???? Now I am seeing these same people make purchases on my account. ?????.Version: 5.5.0

SCAMDo not download, they charge you when u didn’t ask for it.Version: 6.2.5

Really? A subscription?..Not worth.Version: 4.1.3

Paid subscription but no accessI was really annoyed when I went to edit a picture and I can’t use ANY functions I previously had access to with my yearly subscription?! Now the app is saying “no purchases to restore” when my year doesn’t end until august. I’ve seen other reviews with this same complaint. Beyond annoyed especially since I’ve already spent money on this app. I’d like to be able to use the functions I’ve ALREADY paid for. Also this app is nearly useless, unless you are willing to pay for it..Version: 6.2.1

Wouldn’t recommend right now2/9 I’ve paid for a yearly subscription that’s on renewal for what was originally “premium.” I got to edit a photo today and its now trying to make me purchase the new “premium.” After trying to restore my subscription it says it can’t be found. So you all decided to update the app, charge people who already has a subscription for something they already paid for, and added so many ads. I hate this app now. I will not be recommending to anyone. Past review: I’ve been using this app since forever, but lately it’s been really annoying me. I’ll be editing a photo, then all of a sudden the app would go black & just close. Sometimes I’ll be able to continue back on my photo(not where I left off), other times my photo would be completely gone; I’m talking everything I did to edit it, plus my time just disappears. Really wouldn’t recommend this app to anyone right now. It’s usually when they go trying to update something..Version: 6.2.1

Biggest waste of money, worst app of its kind.Out of all the airbrush photo apps, this is by far the WORST one I have ever come across! Seriously there are much better apps out there that don’t charge anywhere near as much. Save your money and your time and look elsewhere. The people that have given this app 5 stars clearly have never used another photo adjusting app. Don’t get sucked into the 5 star reviews like I did, as these people are either fake or have no idea. Seriously do yourself a favour and go anywhere but here. Thank me later....Version: 4.12.2

Your purchases don’t last foreverI love this app. It’s got great features. However they constantly change there paid for features. So you might have paid for something at the beginning but that is not valid or restorable as they changed the plan and now that’s part of a new package and you have to pay for that package now.... 😓😓 it’s a waste and features you could use before are now paid only options?!? It’s very distressing. I just want all my previous features to be restored, but since it’s subscription based now I don’t think that will happen..Version: 4.14.2

Amazing but…This app is great for editing appearance of people but I don’t really do that as I don’t have the need to. However, I saw the advertisement for this app and I was like, “This will be great, now I can get rid of strangers in photos”, but the eraser is premium. This annoyed me because you shouldn’t really advertise a premium feature and get people’s hopes up from seeing this. Also, I wanted to edit a photo where there wasn’t any people in but you can’t do that because most of the features are about editing people’s appearance. I’d say about half (just under half) of the app’s features are premium so just take that into consideration before you get this app. Other than that, great app and if you can afford the premium features I would definitely recommend this to you, if not still recommended but there will be restrictions. Thanks for taking the time to read my review. 🙃.Version: 4.25.9

Vey Good But….So far, I enjoy this app but majority of the features you have to pay a subscription for. I know some people would be like I’ll just pay it but like most people don’t and the MAJORITY of the features on this app require a subscription. But besides that it’s good, you can’t edit quite a few things. It still gets the job done but maybe you could make not as many features included in the subscription and keep some still free! Thank You ⏰.Version: 4.26.2

Super GreedyThey became super greedy these days. They've added watermark by default for everything, even basic filters! Come on guys, don’t be this greedy. Uninstalling..Version: 6.2.5

New PaymentsI don’t like how now you have to pay for some feautures (reshape and resize) the app was so much better before the payments. if u could make them free again that would be great!! i’d get all my friends to get the app if u do it.Version: 4.25.16

You now to pay for all the original features, can only use if you have a subscription.I have been using this app for ages and now I have to pay for most of the original features. Not for the added upgrades features. the original feature for example the magic touch that I used it for. You also did not let us know or update us you just did it . The reason people did use you was because you offered more for free. Now this app is no different to face tune. So if you want an app and have to pay . Face- tune now offers more. Instagram offers the same magic touch now for free. Guys only get this if you want to pay but there are better apps for your money..Version: 4.18.5

Poor customer service, money grabbing schemeI’ve been using this app for years and paid for individual tools such as ‘firm’ over two years ago. Now all of a sudden, I cannot use it without being prompted to pay for a subscription (which I absolutely will NOT be doing as I have paid for outright what I use already) on top of this, when I go to restore purchases, the app acknowledges my past purchase of ‘firm’ tool and says it’s restored, but again, cannot use and prompted to pay the subscription. The insult to injury here is that I have contacted the creators on the app itself, Instagram, Facebook and Twitter and have been utterly ignored. So disappointing as this WAS a reliable app that did the job, however I do not appreciate it suddenly trying to cypher more money out of me so will be promptly deleting it. What a waste and terrible customer service (or there utter lack of).Version: 4.15.4

App quality declining drasticallyThis app used to be so good but now there’s a pay wall on literally everything and the tools don’t work as well.Version: 4.25.17

App was AMAZING in beginning but be careful & ALWAYS READ AGREEMENT!I got this app when it came out, almost everything was free even though I don’t mind paying for some things, I will not pay for weekly charges. A one time fee is not so bad. I can’t remember if this app is a one time fee or weekly, however I do remember the fee kept going up. The most important part though, the reason I am deleting this app and have deleted many others is because of the “Privacy Policy” that you HAVE to agree to before you can now even access the app. It says you can change it in your settings but if you do not allow them access you may not be allowed to use their services. So please tell me WHY you or any other app needs my privacy information, to give to 3rd parties but you can’t even guarantee that access (if granted) to my privacy is PROTECTED?? Why do you need to create FACIAL RECOGNITION with my pictures & release of my privacy information? That’s as far as I read before I backed out and said NO WAY! I am deleting this app, I haven’t used it in months and I have never agreed to any kind of privacy policy so I hope you guys haven’t been snooping through my info..Version: 4.14.4

Dont pay for this failing serviceMy experience with the AI suit feature has been incredibly disappointing. I made a purchase with the expectation that it would seamlessly add a suit to my photo. However, instead of simply enhancing my appearance, it drastically altered my face and hair, rendering me unrecognizable. Seeking assistance, I was informed that this issue was already known, and I should accept it as is. Several months have passed since I first reported the problem, and despite my persistent efforts to find a solution, this has consistently ignored my messages and declined my requests for a refund or a rework of the process. This level of customer service is unacceptable and requires immediate attention..Version: 5.13.1

Love app but why is everything pay per month not a single payment 👎🏻Love this app and I do enjoy using I like the functions but I just hate how you have to pay a monthly free to use 90 % of the things now I would much rather pay a once off payment to use certain features I feel this is just money hungry in a world where so much has already gone up in price and yet we now have to pay a monthly price to use a app seriously make your customers happy and have pay packets at a price to unlock one and have.Version: 4.26.1

I used to LOVE this app…But after this last update, I’m not as fond of it as I used to be. This was my go-to app for all mobile photo editing purposes and it did everything I needed it to. The biggest issue i have with it now that it’s been updated is that I can no longer choose what resolution to save my photos in. I would often take pictures with my phone, edit them pre-update, and save them in the highest resolution possible and they were extremely clear — so much so to the point I could use them for printed media that required high-res photos and have no issues at all. Now if I go to save a photo that I’ve edited, there is only one save button with no resolution options and all of my photos save with poor, pixelated quality that I’d barely be okay with posting on Instagram. On top of that issue, all of the groupings for filters have been removed and you have to now scroll through every single one to find the one you would like to use. It’s quite the downgrade from the app it was previously..Version: 4.20.1

Fraudulent & Breaching Apple Developer T&C’sI have contacted the support team regarding this issue, however I am yet to receive a response. I purchased an annual subscription, which renews on the 28th October each year. I am now part way through my current subscription which was billed October 2020. I opened the app a few weeks ago to find that the majority of ‘tools’ which have always been available in my subscription are now only offered as a ‘premium service’ at an extra charge. This is a clear breech of the Apple Developer terms and conditions Section 3.1.2 ‘If you are changing your existing app, you should not take away the primary functionality existing users have already paid for’. As an existing user who has already been billed for the use of the tools / services up until 28th October 2021. I request that these tools be reinstated, or, alternatively refund me for May, and the remaining 5 months of my contracted period. Please respond at your earliest convenience..Version: 4.18.7

Tried to “Restore Purchases” and FailedAfter buying the “lifetime subscription” and paying good money for it, they removed all access to features of editing from my account. Tried to “restore purchases” and each time it says it was successful but then tells me I need to upgrade and pay more money right away. Seems like it was too good to be true. Wonder if it’s just money down the drain at this point. Disappointed that companies operate this way, and Apple allows them to take our money. Buyer beware, stay far away..Version: 6.2.1

Please revert to originalHi this used to be the best app! But this week since you’ve updated it - it’s just not the same! The quality of photos is different and the magic setting just doesn’t work at all the same. Please bring back the version before this update..Version: 4.8.0

New update glitch!Before this update it would randomly close a few times but nothing like this! After updating the app it keeps closing randomly every single time I try and use it. This meansI have to go back and start over. Sometimes when selecting the button that shows the preview of the before edit it won’t show anything. I just did that and it completely removed the image, even when I selected different options the image was still gone. It then closed the app and deleted my progress. Ive been trying for an hour to get this to work. I give up. Really glitchy!!!.Version: 4.6.5

Very disappointedHello I’m writing this review because I went on my App Store to find a photo editing app and this was the first one to pop up so I clicked on it and the app prompted me after making an account if I wanted to do the 7- day free trial and after that it would be $47 and some change so I put my information in thinking ok I’ll try it and see how it works but I just had a bad feeling about it and I looked at my banking account and they went right ahead and charged me it had only been a few minutes so what I tried to do first was contact apple for a refund and when they came back and said it wasn’t eligible for refund through them I did the dispute thing and they still denied the refund so I then went and emailed this company for the refund and they keep telling me there’s nothing they can do yada yada it’s just complete bullish!t cuz I haven’t use the app not one dam time I’m very disappointed with this app they won’t refund me knowing what they did to me it’s messed up so I hope that y’all reading this aren’t to late and this DOESNT happen to you!!!!!.Version: 5.13.0

My #1 appI honestly wouldn’t post a photo to social media without this app it’s perfect and have always subscribed BUT “”the only fault is how expensive the subscription is in the hard times we are facing COVID-19”” other than that it’s perfect.. will change from a 3 to a 5 when you lower the subscription it’s just getting to expensive, Especially given the tough times the world is going through even just $5 monthly for now until times change.Version: 4.13.0

Poor customer service and AI feature a scamI was a loyal customer of this app, having purchased the premium version for a number of years. The new AI feature is an absolute scam - you have to pay up front for the feature before receiving the results, which are absurd. Clear images submitted and results returned have us as different ethnicities! We look nothing like the images! After paying for upgrade to premium was locked out, restore purchase attempts failed - contacted customer service by email multiple times resulted in ZERO responses. Complete scam. DO NOT buy upgrades or any of the AI features!.Version: 6.2.5

Great app, very misleading marketingAs for the app itself I think it’s great. However the 7 day free trial is very misleading as money is taken out from your account as soon as signing up instead of after the 7 days which you would expect (so no free trial). When I challenged this I got a response explaining how to cancel the subscription which is not what I asked….after challenging this further & explaining that I didn’t want to cancel just an explanation for the immediate invoice & if I could extend my months subscription by 7 days to make up for this I was ignored & am still being ignored which I think is completely unacceptable & unprofessional customer service..Version: 5.10.0

Insanely stupid. do not use this app.The fact that i am taking time of out my day to write a review for this app should be enough proof of how disappointed i am. i have used this app for YEARS i’ve never had any other editing app on my phone it’s always been this one. it started off great, now you can’t do anything without having to pay them. it’s totally absurd. since they figured out that people were screenshotting the pictures to be avoid paying the subscription they have also now with their new update made it impossible to screenshot which is just funny to me since you have to pay for quite literally EVERYTHING. i will be deleting this app after so many years of using it and enjoying it. i understand that everyone wants to make money but this is just distasteful. the only thing useful feature for me that is “free” is the acne one, everything else you have to pay for. good luck..Version: 5.8.0

SadEverything now costs money 🥲 reshape and resize are premium features now. I’ve used this app for many years - I can’t believe these features are now no longer free.Version: 4.26.0

WHY IOS 9 GETS CUT OFF?PLEASE make it compatible again with IOS 9! NOT EVERYONE CAN AFFORD THE LATEST PHONE.Version: 4.8.0

It’s greatThis is a really good app but they have a thing called airbrush pro which costs real money and a lot of the edits need that which is very annoying but still an amazing app which is still free with the really good edits you can use.Version: 4.12.0

Version 6.2.1 Blocks All Use of Premium Features for Paid Subscribers(Will update review if/when Airbrush acknowledges & fixes this still ongoing issue as of the time writing this — February 11th). Ever since the Airbrush app updated to version 6.2.1 in early February (2024), I, along with every other paying subscriber, have lost access to the use of all premium editing tools that are supposed to be included in the yearly premium subscription I’ve had for over 5 years. Airbrush used to be my go-to & absolute favourite photo editing app, but as of late, I’ve noticed the app has been increasing in price every year and declining in many ways with what feels like a “bait and switch” technique (for example: the developers introducing and highly promoting new and/or updated photo editing tools, while simultaneously and discreetly removing our ability to edit videos on the app, as they created a new, separate Airbrush video editing app with its own subscription fee. What used to be included all in the same app will now require 2 different subscription fees). As a loyal yearly Airbrush premium subscriber, you can only handle so much. If the developers of Airbrush continue to ignore all the emails & questions on social media from thousands of individuals simply attempting to inquire about what’s happened to our paid premium subscriptions (which haven’t been accessible since Airbrush’s most recent update) / if Airbrush has any idea when we will regain access to our paid premium features / if we will be compensated for the period of time all premium subscribers have paid good money for the same level of access to the Airbrush app as the free version, it may be time to cancel my longtime subscription Airbrush Premium and switch to one of the many similar photo editing apps which are much more reliable, communicate with transparency with their subscribers & reply to the repeated attempts from thousands of people for any kind of insight as to what the issue may be. Unfortunate..Version: 6.2.1

Where’s the 7 day free trial?I selected the option for 7 day free trial and then was immediately charged $64. What happened to that free trial?.Version: 4.26.1

Subscription Issue: Access Denied to Previously Available FeaturesI've been a subscriber to this app's monthly payment plan, accessing all its features for at least a couple of years. However, I’ve recently encountered a significant issue… I'm unable to use most of the features. Despite my subscription, the app prompts me to sign up for a free trial to access "premium" features, which feels misleading. It appears the features I've been paying for have been restricted, with an implication to pay extra for access. I've reached out to their support team regarding this problem but haven't received a reply. Due to this experience, I am planning to cancel my subscription..Version: 6.2.1

Do not click on this unless you intend to spend $50There was no warning that I would be charged for a full year. It doesn’t give an option to purchase a full year or a month at the start, it simply shows the prices as per month and one year. I downloaded the app, tried it for 5mins, deleted the app and then was charged over $50. If I made a mistake and was charged for one month, fair enough, but a year up front without warning is ridiculous..Version: 4.25.8

...This app is sooo good and I love to edit my photos with it!! But I know there is a lot of features for free but there is probably more you have to pay for... for example in the pics at the top advertising this it says “smooth out lines” but how am I supposed to do that when you have to pay!? It is very annoying especially when it’s hard to find a good editing app.. more examples would be foundation or to make my teeth straight!! Like whyy?? I D O N O T W A NT T O P A Y! or like to edit my face and stuff you have to pay 😭 Urgh.. it’s soo annoying! I’m 13 and I don’t really need to edit my face much but it’s still annoying:( Alsooo you can’t even take A FRICKIN PHOTO on the app without paying you can only take the photo with your normal camera and then edit it!! That makes me mad ngl 😡😂 Pleaseee do something I know that there are a lot of free things but I still think it’s a waste of money to pay. Like I downloaded your app I expect high quality stuff not “Premium!! Buy premium!! How desperate for money are you!? 😂 Anyway except from that great app keep up the good work. ♡.Version: 4.18.5

Scam, please refund my moneyThis app charged me for a month even though I cancelled the trial way before it was over because I was afraid of being charged due to how expensive this app is. I do not want to pay that much for a photo editing app at all, and I never intended to. They basically stole my money, I kept checking the status of the subscription making sure it was cancelled so I wouldn’t be charged, but sure enough I was. This will be the last time I ever download an app on a “free trial”…..so disappointed and frustrated..Version: 6.0.1

Got ripped offI signed up for the free trial but I got charged $11 anyways. And even though I got charged I didn’t have the VIP features available to me. I emailed their customer service twice and they have not gotten back to me. It’s been over a month. Absolute rip off..Version: 4.19.0

Paid FeaturesJust updated the app and now you have to pay for the most basic features. I’ve had this app for years and it was always my go to, but now the app is essentially unusable. Will have to find another app because I’m not paying a monthly fee for such small features. Very unhappy with this..Version: 4.25.17

BRING BACK OLD HAIR OPTIONSLove this app, except recently the bangs/fringe choices were changed. In my opinion it was a massive downgrade, they looked impressively realistic before and even matched your own hair type. But now they just look so fake and don’t suit your face at all, please bring the old options back!! I would upgrade to premium again just for them. This goes for all hair styles too, although i mostly only used the fringe features, the others were still very fun to check out as well until now. Thanks !!.Version: 5.14.0

READ THIS Before Purchase!I bought the premium subscription for the FULL YEAR for this app expecting that each and every tool available inside of it would work to full capacity. No such luck! 😡 The video editing feature doesn’t work! You can edit all you want, but good luck exporting that video out of AirBrush EVEN AFTER PAYING FOR THE FULL PREMIUM SUBSCRIPTION for the year! Why even show the option to edit video within the app if it’s not possible??! Maybe to entice users into THINKING that paying for the premium subscription will open this up?? False advertising! Misleading and unethical full-on FALSE ADVERTISING!! That’s what this is! You’ve been warned. And you know what else?? The separate Airbrush video editing app that you must ALSO pay for isn’t even that good! I tried it out by adding makeup to one of my videos, and it put makeup on EVERYONE in the video! My husband will be so pleased when he sees himself sporting red lipstick and false eyelashes! Ugh! 🙄.Version: 5.16.1

Very slow and unhelpful customer careI paid for a yearly subscription that isn’t due to renew until August 2024. Last week the app just randomly stopped allowing me to save any edits as if I didn’t have an active PAID subscription. I had not signed out or made any changes to my account before then and when I check my Apple subscriptions I can see the subscription is paid and still active. I’ve tried the already subscribed button in all areas of the app but continue to receive a “no purchases were restored” pop up. I’ve tried signing out and back in, uninstalling and reinstalling the app and nothing works. Finally I tried reaching out to customer service who took days to respond only to give me all the things I had already tried and then just stopped responding to any follow up. If this is a bug issue address it and FIX IT ASAP! I am losing access that I have already paid for..Version: 6.2.1

DO NOT USE this app!!I have loved and use this app for so many years, because it was so good I stayed away from Facetune and only used a AirBrush, I swore by it and I turned so many people onto this app and away from face soon because it was awesome and mostly free to use. Now I will go to face soon they have officially ruined this app completely, just this week they made a premium to use resize and reshape and slowly but surely they have been making every single part of this app premium so now you have to pay to pretty much use any single thing on for it just like you’re gonna have to pay to use everything in this app now, they officially ruined it this week on this app, it is completely ruined it this app is no longer good and no longer better than Facetune, you might as well take your money over to FaceTune because it’s better and you have to pay for it just like you’re gonna have to pay to use everything in this app now, they officially ruined it this week by making reshape and resize now premium and now you have to pay for it and almost everything good on this app you have to pay to use, not worth it go to face tune I give this one star or less than one star and that makes me very sad to have to do that after being such a fan and using this app for years upon years..Version: 4.25.17

A shameThis app used to be amazing! Almost features were free! Now all they want is money! I can’t even edit my photo without paying a monthly fee! I’ve been using this app for years! This sucks and I’m so disappointed. If your app started with payments ok, but wow to add payment plans after so long!? That’s horrible. I’m so sad. Such a shame.Version: 4.9.3

The new update sucksThe beauty magic tool changes the quality of the photo and makes it worse no matter if all of the settings are off or on. Please change the original settings back how as it was!! My pictures appear sharper than the original photo and it changes the pixels and makes the photo quality worse when using the beauty magic tool..Version: 4.8.0

L AppEdit: this app stinks. they made the resize and the reshape filter a premium feature when it was previously free. this app is no longer a “free” app, but one that offers more when you’ve paid to unlock more features. the ability to use this app semi-fully was my favorite thing about it, and now it feels like every other retouch app on the market. highly disappointed. If I was on my deathbed and had enough time to write a single review for any app in the entire world, I would choose to write for this one. Now, I don’t usually leave reviews for anything, much less photo correction apps, but theres just something so intricately charming about this app right here. I’ve never had any other app that was so versatile in its uses. I’ve used it to edit out a stray hair on a bad day, rotate my photos with ease, cover up when the breakouts get bad, or fix a tiny discoloration on my clothes. I’ve even edited out entire objects and people out of my photos without having to hop onto my computer and start up photoshop. Today, I used the “acne” tool to edit out entire telephone lines from my photos. This app is a portable lifesaver, and the fact that it is all for free makes it even better. FaceTune, move out of the way. This app is a 5/5, easily one of the best editing apps on the app store. Keep up the good work..Version: 4.26.0

Purchased features in-app lost. Lost premiumUpdate lost premium subscription! — As the title suggests features I've used for years are now subscription only, a bit sneaky towards original customers. Clearly, dev getting hard up for sales because this subscription malarkey is not the way to treat customers who originally paid and must not be working subscription improved no doubt with feedback. It was way too expensive, for something you can do in other apps including Photoshop. although maybe it's a little harder to do. What I liked here was the simplicity but that’s gone. However, I have now found one that suits my needs perfectly! The one-time purchase is reasonable and completely peachy!.Version: 6.2.1

Latest Update Killed Everyone’s SubscriptionEveryone who has paid for a subscription can no longer use the full features of AirBrush and there has been no response or communication from AirBrush for weeks now..Version: 6.2.1

Needs an update!!App keeps glitching and freezes my entire phone. I even went to download other apps and it’s the only one that freezes. plz fix!.Version: 4.15.0

Everything now needs to be paid for.Even the most basic features. I’ve been a fan for 5 years and now I won’t be using it anymore. To charge 11$ a month basically is insane..Version: 4.27.1

It was great…It was a great app untill they started making certain features “premium”… Features that I’ve been able to use the last couple of years and all of a sudden, you have to pay for them. The “reshape” tool, for example, is the most recent one to suddenly become a premium tool you have to pay for. I’m now looking for other apps that have a tool like this and I’ll stop using and delete this app when I find something. It’s not right to be charged almost £3 a month just to use a couple extra tools that were always free before :-(.Version: 4.26.0

You just screwed yourselfThis was my go to app for retouching photos. It was user friendly and produced great results. Now that you’ve made all the useful tools (including the resize tool) a premium feature, I am going to use a different app. You are going to lose all your users because of this. What a terrible decision. I would never pay $44 a year to use this app..Version: 4.25.17

Scam?I am a long term subscriber of the Premium service but since the last update the app wants me to create a new account, push’s me to spam ads and won’t restore my previous subscription! They have my money but I no longer have access after years of use. I will be seeking a refund from the App Store! Death of a good solid product!.Version: 6.2.5

Fraudulent and dishonest.I paid for the app and slowly but surely the app added ads and now features I unlocked when purchased were taken away behind a paywall again. Customer service keeps repeating to reinstall the app which I’ve done many many times. They just waste time pushing you to walk away from their fraud. Don’t waste your money and time. If you have a problem, no one is going to help or refund you here..Version: 4.14.6

Seemingly fraud-likeI bought this and paid for it a few years ago. Now they want me to subscribe to get back the features I paid for. It seems scam-like, whatever they did recently. No change of device, and suddenly my app doesn't do anything like it used to do. Go figure. I emailed to complain, and they never responded. Very poor customer support. Morals nowhere to be found, apparently..Version: 4.9.1

GoodbyeI have used this app since 2016 or 2017 can’t even remember and I loved it but lately only if u pay for it is worthy, I loved it sm that I keep using it n making screenshots for used the features that didn’t let me used without paying but now that they restrict screenshot I can’t even do that anymore so it’s time for me to say bye to the app. Thank you for the years I understand that making money is imp for the creators but I’m poor and an student so our relationship finish today :,) In the past I will have give 5 starts but it makes me sad so I give to this new version 2 cos u have to pay for everything when there is a million app that let u use it for free..Version: 5.14.0

Bad appI paid a long time ago for a feature which I didn't have to pay for anymore since before it wasn't monthly payments, only a one time payment and then you had the feature and with the new update I don't have it anymore. I have to pay for it to get a similar feature back and the one I paid for isn't there anymore. This is very disappointing coming from this app (that I use a lot). I won't be using this app and will strongly recommend to go on another app like facetune instead where they don't scam people..Version: 4.17.1


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