How do I complain to Apple about an app?

How do I complain to Apple about an app?
How do I complain to Apple about an app? © 2024

If you have experienced a problem with an app on your Apple device, you may want to complain to Apple about it. Complaining to the app’s developer is often the first step, but if that doesn’t resolve the issue, you can also file a complaint with Apple. Here’s how to do it:

  1. Open the App Store on your Apple device.
  2. Find the app that you are having a problem with and tap on it to open its detail page.
  3. Scroll down to the bottom of the page and tap on the “Report a Problem” button.
  4. On the next screen, select the reason for your complaint from the options provided, such as “This app is crashing” or “This app has a bug.”
  5. Provide any additional details about the problem in the space provided, and then tap on the “Submit” button to send your complaint to Apple.
  6. You will receive a confirmation that your complaint has been received and is being reviewed by Apple. Depending on the severity of the issue, Apple may contact you for more information or may take action against the app, such as removing it from the App Store.

In some cases, you may also be able to contact Apple directly for assistance with a problem app. You can do this by visiting the Apple website and using the “Contact Us” form to submit your complaint. Be sure to provide as much detail as possible about the app and the problem you are experiencing, so that Apple can investigate and take appropriate action.

Overall, complaining to Apple about an app is a simple process that can help ensure that the app is fixed or removed from the App Store if it is causing problems for users. By taking the time to file a complaint, you can help improve the overall quality of apps on the App Store and ensure that other users do not experience the same problems that you did.