Common Prontuario BI Problems & Solutions and Troubleshooting Guide

You're experiencing issues when using the Prontuario BI app and want to find workable answers to your concerns, right? Those who are experiencing issues on mobile devices running iOS or Android can learn more about possible solutions in this post. The Prontuario BI app's creator (Boehringer Ingelheim Pharma GmbH & Co.KG) is generally the one to blame when issues arise. However, not all bugs in are the result of careless coding. Follow this troubleshooting instruction manual covering both iOS and Android platforms in their entirety. Fix any and all app-related issues, including crashes, failures, lost connections, and failed installations.

Prontuario BI iOS app crashes, not working, errors
Prontuario BI iOS app network issues
Prontuario BI on iOS has black/white screen
Common Prontuario BI issues
How to fix Prontuario BI payment issue while purchasing app or upgrades?

How to fix Prontuario BI app crashes or not working?

First, shut down the Prontuario BI iPhone app and open it again.
Any hiccups are usually cleared out of the app's cache when you restart it. To force close and relaunch the Prontuario BI app on your iPhone, follow these steps:
1. You can access the app switcher by making a vertical glide from the bottom of the screen to the center.
2. Find the Prontuario BI app.
3. To exit the app, swipe it up. It's the same procedure to terminate any remaining background applications.
4. The most current updates won't take effect until you restart your iPhone, so be sure to do that.
Install the most recent version of the Prontuario BI iOS app:
1. Launch the Prontuario BI App Store on your iPhone's display.
2. Look for the Prontuario BI app. To open it, just click the button when you find it.
3. An "Update" button will appear if there is a new version available to download.
Removing and reinstalling an Prontuario BI iPhone app:
Any damaged temporary files or data that may have been the cause of the app crashing or failing to load will be removed when you uninstall the Prontuario BI app from your iPhone. After you have deleted an app, you can reinstall it via the App Store on your iPhone or iPad.
Update your iPhone to the latest iOS version available:
If the issue is related to a bug in the previous iOS version, updating to the most recent version should fix it. Here's how: go to your device's Settings » General » Software Update.
Other options
If you're having trouble, please contact customer care by phone or through the website's contact page. Contact Prontuario BI customer support or visit the Prontuario BI contact page to report the issue and get assistance.

How to fix Prontuario BI iPhone app unable to connect to server or internet connection issue?

Reset network settings:
Follow these steps to resolve network connectivity issues on Prontuario BI app for iPhone:
1. On your iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode.
3. Then tap the option to confirm Reset Network Settings.
4. This action will reset your network configurations and restore the default settings. Your WiFi networks and server settings will be deleted.
Turn off your VPN in your Settings Menu:
1. If you use a VPN, it might be the issue. Turn it in the Settings app under "General" » "VPN".
2. If the VPN keeps turning itself back on after you turned it off, go to Settings » "General" » "VPN". Click on your VPN provider and then click "Delete VPN".

How to fix Prontuario BI black screen/white screen (blank screen)?

Follow the prontuario bi iOS app crash troubleshooting guide here ▲

How to fix Prontuario BI payment issue while purchasing app or upgrades?

Here's how to resolve any payment issues you may be having: Carefully double-check your payment information (credit card or debit card) and its expiration date. Make sure your bank account has adequate funds in it. Possible reasons why you can't upgrade include not having enough money in your account or problems with the Prontuario BI site's payment mechanism. That's a dealbreaker, obviously, but don’t fret just yet. Wait a little while and then try again.

Common Prontuario BI issues

It's possible that there are more, less prevalent ones, but these were the ones we encountered most frequently. Naturally, the Prontuario BI development team works to address these issues. However, this will only help if the issue is not caused by your computer's configuration but rather a bug in the software itself. The general rule of thumb is to make sure you always have the most recent update on your smartphone. Rebooting the device is a common solution for fixing many faults and issues.

Prontuario BI does not start
Prontuario BI reduce battery consumption
Prontuario BI does not load
Prontuario BI is not responding
Prontuario BI cannot be opened
Prontuario BI is causing errors
Prontuario BI hangs
Prontuario BI loads very slowly
Prontuario BI always crashes
Prontuario BI login does not work
Prontuario BI no internet connection

Have a problem with Prontuario BI? Report Issue!

You have problems with the app Prontuario BI and you are looking for suitable solutions to fix the errors?

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Why should I report an issue with Prontuario BI?

Pulling issues faced by users like you is a good way to draw attention of Prontuario BI to your problem using the strength of crowds.
We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
If you are a Prontuario BI customer and are running into a problem, appsupports.co might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Prontuario BI.

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