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Story Art: Story & Reels Maker App Complaints & User Negative Comments 2024
Story Art: Story & Reels Maker app received 47 complaints, negative comments and reviews by users. Have you ever had a bad experience using Story Art: Story & Reels Maker? Can you share your negative thoughts about story art: story & reels maker?
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Story Art: Story & Reels Maker for Negative User Reviews
✓ STORYART TO ARTORYI purchased storyart and now this app is no longer available - it told me that if I downloaded Artory I would get my VIP restored purchase. Nope. Nothing saying I have to pay again!.Version: 2.5
✓ Feels like a scam to me 😔Ok so not gunna lie I had high hopes for this app and it’s pretty cool but the whole consent is that you can make cool looking wall papers for your device. It works great with the photos but the animations DON’T come up when you go to choose your wallpaper. I was really exited to see it this would work but no. Thankfully I skipped premium and didn’t loose £18! Overall disappointing app..Version: 2.9.2
✓ UselessTotally useless. Freezes, can't edit, won't share to social media, goes to home screen when it wants and you have to start over, can't do anything with saved material except delete. DON'T WASTE YOUR MONEY..Version: 1.1
✓ What happened?When I purchased the app, it was amazing! I could create my own “trends” or use their templates. When creating my own, they had a huge selection of music to choose from. But, with the last update, there are maybe 18-ish songs to choose from when creating your own template. The current trends are still listed, but I don’t want to use the same ones over and over again. Maybe it’s a bug that needs to be fixed…?.Version: 3.0.6
✓ Story ArtI had Story Art before this one and paid for the lifetime version, but now found out that this is the new app and Story Art is no longer available. So that money is wasted and now I have to pay again for basically the same app, under a different name. BUMMER..Version: 2.3
✓ Great app BUT...Great app but I came from StoryArt because the app no longer updates or whatever the case may be. The message inside of StoryArt said “StoryArt non-paying users can get 1-month free trial.” Well I was charged for the month. I reached out to ask about the trial but haven’t received a response yet..Version: 2.5
✓ Really?I just got a new phone and for some reason I couldn't download the old version of this app which I paid a yearly subscription for I had no clue there was a new app. I was trying to look for info to contact someone but I ran across someone else's review on how they did nothing regarding the same issue I'm having..Version: 2.5
✓ I DO NOT RECOMMEND THIS APPI’ve purchased year of subscription for app this company had before. After about 6 months, they decided to disable it and made this new app. Ok. I wanted to use it, as I paid for it (with Apple credit). I downloaded new app and had trouble to activate old subscription again. I reached to customer service on Instagram and they literally did NOTHING. They told me to write to Apple. Seriously? Did Apple charge me and then decided to NOT deliver what I paid for? Don’t pay for this thing unless you want problems. There are other apps which are problem free and customer service is better..Version: 2.5
✓ Bait and switch app trapPaid in full as pro lifetime on old version - storyart. New version allows me in but as Limited lifetime pro user with limited features requiring to pay in full AGAIN for same old app. App support is not for USA customers. Apple needs better vetting/approval....consumer caution.Version: 2.3
✓ What is going on?! 😱I have loved and used this app for almost 3 years now. But lately, it has not been working properly. Please help! Thank you. 🙏🏽.Version: 2.5
✓ Preferred prior versionNot as easy as the prior version. Can’t add photos as easily. When attempting to add photos from my album only shows the 2 I added for the first project and doesn’t give me option to add more. Disappointed. I truly liked the prior version..Version: 2.5
✓ Doesn't workUnresponsive, sticky, jumpy and crashes..Version: 1.1
✓ Good when it worksThe app is decent when it works, but locks up and freezes constantly making it useless.Version: 3.0.6
✓ Won’t accept my proof of purchase!Before the StoryArt issues I had paid for a years subscription for this app and after faffing around trying to show my proof of purchase- the app won’t accept it! I have paid until feb next year!.Version: 2.3
✓ Terrible appNo options. Get Ripl instead..Version: 1.1
✓ Overloaded?I love this app and as much as I would love to give it 5 stars…it has started to act up. When I’m trying to edit the pictures and going through the filters, they stop proving a preview and no matter what I do gets stuck on one preview and I have to exit out of the whole thing. It just continues over and over..Version: 2.5
✓ Horrible.NO clear instructions on how to use this app. Just trying to figure out how to change the color of a font would make you want to scream. Having 10,000 gorgeous templates isn’t worth much if they’re unusuable thanks to poor app design. Paid for a lifetime sub.. wish I hadn’t. Don’t waste your money..Version: 3.1.1
✓ App getting stuckThe app keeps getting stuck while using and it has caused my phone to get stuck too now. I have messaged them via app and also emailed them to the email address that they’ve provided me. Yet i still have no updates to my problem and it’s causing more and more issues to my phone..Version: 2.7.1
✓ App freezes constantlyI love the features of this app, but more often than not it won’t even load off of the main screen - it just freezes and won’t let you do anything. It’s so frustrating. I’ve tried everything to make it work but it appears to be a bug or something. Really wish they could fix this because I used to love this app..Version: 3.1.0
✓ No support and not customizableI have written emails and reviews numerous times now and absolutely no response. Do not waste your money 99% of the templates can not be customized to your specific brand, colors, text, also not that’s any of the added graphics to the templates can not be altered, hence once again not customizable to a specific brand. DON’T WASTE YOUR MONEY!!!! They will not respond for a credit..Version: 3.0.6
✓ Just don't buy.Way to expensive for four templates. Rip off if you ask me. You can get one for free that does much more ..Version: 1.1
✓ Good app but...Pretty disappointed that it didn’t recognize I had previously purchased the old app like it was supposed too. So I ended up buying again and got charged for an additional unlock which should have been included it stated it was..Version: 2.5
✓ “update” scamDownloaded this app because Story Art was no longer available on the App Store. Disappointed that I have to re-purchase everything when I had everything and paid premium in the previous app. Now I don’t have all the templates, which is what I really enjoyed - esp the animated ones..Version: 2.5
✓ Good, but could be betterGreat, unique templates unfortunately only allowed to add motion to text if the template has it. Would be nice to have that feature for any text on any template..Version: 2.3
✓ Lost Purchases due to changeI previously had Story Art App and made some purchases on there which haven’t transferred to Artory. Story Art app no longer worked and therefore I had to get Artory. Usually I love the app however I am unable to restore previous purchases and can see no way of contacting the app makers for some guidance. I do not wish to pay again for the same templates..Version: 2.5
✓ WTH! What happened to StoryArt & my subscription I paid for???I paid a year subscription and now the app is obsolete saying download Artstory, so I did and now you’re asking me to pay AGAIN??? My subscription isn’t up until March 2021..Version: 2.3
✓ MsRubbish. As one review says, unresponsive and jumpy. Adverts makes it look capable of much more. Won't be using it again. Waste of money..Version: 1.1
✓ ScamI purchased VIP lifetime membership & was loving the app until I tried to open & was told the app is no longer available in App Store. I deleted old app & downloaded new app but now having to re-purchase membership because they want a screen shot of when you purchased before?? I purchased in 2019, I don’t have a screenshot of my purchase from 2 years ago! Why can’t you sign into your account? So you purchase, they update the app to make you re-purchase?! Complete scam! I will NOT repurchase, I will find a better app & one that doesn’t try to rip people off! I will also tell anyone I can possibly tell not to purchase this app..Version: 2.5
✓ Developer cancelled service & did not offer refundI paid for an annual subscription, and the developer did not follow through with updating the app but rather instead asked users to download and pay for a new app as the original app was discontinued. The cost was $23.49, and the developer was supposed to transfer/restore purchases from the previous app to the new one. My purchase was not restored and instead the developer wants me to pay another $23.49 for the new app. No email communication or notice was given to users. The app just stopped working, and the developer did not honour its promise to transfer/restore purchases to the new app. I do not recommend this app or the developer as this is a breach of trust and just terrible customer service..Version: 2.5
✓ Paid already and it asks again??! ScamI paid for VIP but then when it updates the app or changes name, the “restore” function doesn’t work and it asks you to pay again..Version: 3.0.6
✓ Could edit colours of templates?Could seem to edit colours to match branding? Not obvious if there and missing a vital trick if not.Version: 3.1.1
✓ Used to loveI absolutely used to love this app, they even honored the new purchase and give me my old subscription… However, recently, the app is horrible. There is one specific template I use to keep my Instagram uniform, and the template keeps freezing, I can’t insert pictures easily, some days it works other days it doesn’t..Version: 3.1.1
✓ New update is a conI currently have the original app on my iPhone xs. I paid for the “life” subscription. I have just bought the iPhone 12 Pro and the old app is no longer available on the App Store and has been replaced by this which needs a subscription for all the exact same templates I’ve already paid for! Could someone get back to me about a refund please?.Version: 2.5
✓ WhyyWhy if am I paying for a subscription yet still getting adverts? -_-.Version: 3.1.1
✓ Items are not showing and download fails.Hi, I purchased the VIP version and none of the templates are showing at all. They are just a blank card. I reinstalled it couple of of times and the result is the same!.Version: 2.5
✓ CROPPING PHOTOSI used to love this app and bought the in app purchase. But now for some reason, when I upload photos, it crops from the full and there’s no way to fix it. It’s so annoying! Please fix this issue..Version: 3.0.2
✓ Please update this appI liked this but Make users who bought this before its renewed restore their old purchase coz its hella expensive and i bought the vip sumn . Its really disappointing..Version: 3.0.3
✓ StoryArtI purchased this app 2 years ago and renewed for a new subscription until 2021. That time I didn’t know that they disabled the app so when I upgraded my phone it no longer worked. I tried to contact apple on getting me a refund but they didn’t honor it because they said the developer already disabled the app. What a scam..Version: 2.7.1
✓ The app was removed from the store and you can't restoreI bought my app years ago. I bought the premium version (lifetime) by then the logo was black. Now I have changed to the Iphone 13 Pro Max and when I tried to open the app it told me that it had been removed from the App Store which was not a surprise to me since it had happened to me with other apps which when I downloaded the new version I was able to restore without problem . Instead, it is despite the fact that they created the same app, same designs and same creator information but with a different color in its logo, it did not let me restore. What has caused me amazement is that I have been trying to contact support for months without being able to assist me. What to expect: They send you a reception email where they say that in 24 hours they will give you an answer along with some steps to follow for a correct restoration that do not work at all. It is well known that many creators of payment apps tend to knock them down over time, leaving all those who believed in them hooked, but... is it fair that they do so in the App Store, a serious platform that meets so many requirements? I'm still waiting for my money and my time invested in my designs that stayed in the Story Art app has been worth it 🙃.Version: 3.0.6
✓ Doesn’t work for meLove this App but since it changed, it’s no longer working. Can’t add pics, plus keeps freezing :( may have to delete and try something else….Version: 2.8
✓ My text is cut off when savedI’m looking for support here. I created a story from a template with a review. Text was great until I downloaded it to my camera roll. The last sentence is missing. I’ve redone it multiple times and it cuts off when saved. Please help!.Version: 2.5
✓ It’s not smooth to use it anymoreI ve always admire the smoothness and how its time saving to use storyart ! But after the new update am finding hard to get the animation stories to work ! They re most of the time stuck in buffering ! Please fix that I paid the monthly subscription ! But can not ise it properly anymore ! If it goes on like that I will cancel my subscription unfortunately.Version: 2.5
✓ Not sure if it’s worth itI really liked StoryArt, their previous app, which they’ve discontinued. I used some of their free ones and subscribed monthly from time to time when I would need. Now it’s all subscription based, and I’m not sure if it’s worth it....Version: 2.5
✓ FrozenI can’t get the app to work. Once I open it and click the plus sign it freezes up. I have already reinstalled twice the first time it worked once only after I reinstalled..Version: 3.1.0
✓ Buyer beware!Paid for a lifetime membership on their old platform and now I’m told that if I just “make these few purchase” - NO PRICE GIVEN! I’ll have my “LIFETIME” Subscription renewed. What a scam!.Version: 2.5
✓ Don’t buy VIP! Lifetime Membership NOT Supported!I paid $20 for the lifetime membership with their initial app called “StoryArt” then they stopped supporting that app and created this new one and renamed it Artory. They say that you can restore previous purchases but you CANNOT. Total waste of money and really shady business tactics. Don’t buy anything premium from these developers, they’re just a bunch of scammers and will probably do the same thing later on with this app too..Version: 2.6
✓ ScamThe original app (Story Art) suddenly disappeared from the app store eventho i just renewed my Pro subscription a few months before. I download the new app and follow the step by step guide to restore my subscription, the new app restored my old subscription. It works well for maybe a month and the suddenly yesterday the new app asked me to subscribe to the Pro version eventho i already did! And now i can’t use all the Pro filters and frames! Please fix it ASAP..Version: 2.4
🙂 Story Art: Story & Reels Maker Positive Reviews
Story Art: Story & Reels Maker works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Story Art: Story & Reels Maker.
⛔ Story Art: Story & Reels Maker Problems
