Rock.io™ App ProblemsGeisha Tokyo Inc.

Rock.io™ Problems & Troubleshooting and Solutions

3.2
3.26667 star

Total 29 Ratings

Common Rock.io™ Problems & Solutions and Troubleshooting Guide

You're experiencing issues when using the Rock.io™ app and want to find workable answers to your concerns, right? Those who are experiencing issues on mobile devices running iOS or Android can learn more about possible solutions in this post. The Rock.io™ app's creator (Geisha Tokyo Inc.) is generally the one to blame when issues arise. However, not all bugs in are the result of careless coding. Follow this troubleshooting instruction manual covering both iOS and Android platforms in their entirety. Fix any and all app-related issues, including crashes, failures, lost connections, and failed installations.


  1. Rock.io™ iOS app crashes, not working, errors
  2. Rock.io™ iOS app network issues
  3. Rock.io™ on iOS has black/white screen
  4. Common Rock.io™ issues
  5. How to fix Rock.io™ payment issue while purchasing app or upgrades?


How to fix Rock.io™ app crashes or not working?

  1. First, shut down the Rock.io™ iPhone app and open it again.

    Any hiccups are usually cleared out of the app's cache when you restart it. To force close and relaunch the Rock.io™ app on your iPhone, follow these steps:

    1. You can access the app switcher by making a vertical glide from the bottom of the screen to the center.
    2. Find the Rock.io™ app.
    3. To exit the app, swipe it up. It's the same procedure to terminate any remaining background applications.
    4. The most current updates won't take effect until you restart your iPhone, so be sure to do that.

  2. Install the most recent version of the Rock.io™ iOS app:
    1. Launch the Rock.io™ App Store on your iPhone's display.
    2. Look for the Rock.io™ app. To open it, just click the button when you find it.
    3. An "Update" button will appear if there is a new version available to download.

  3. Removing and reinstalling an Rock.io™ iPhone app:

    Any damaged temporary files or data that may have been the cause of the app crashing or failing to load will be removed when you uninstall the Rock.io™ app from your iPhone. After you have deleted an app, you can reinstall it via the App Store on your iPhone or iPad.

  4. Update your iPhone to the latest iOS version available:

    If the issue is related to a bug in the previous iOS version, updating to the most recent version should fix it. Here's how: go to your device's Settings » General » Software Update.

  5. Other options

    If you're having trouble, please contact customer care by phone or through the website's contact page. Contact Rock.io™ customer support or visit the Rock.io™ contact page to report the issue and get assistance.


  • rock.io™ problems & solutions and troubleshooting guide - 1
  • rock.io™ problems & solutions and troubleshooting guide - 2
  • rock.io™ problems & solutions and troubleshooting guide - 3
  • rock.io™ problems & solutions and troubleshooting guide - 4
Common Rock.io™ Problems & Solutions and Troubleshooting Guide

How to fix Rock.io™ iPhone app unable to connect to server or internet connection issue?

  1. Reset network settings:

    Follow these steps to resolve network connectivity issues on Rock.io™ app for iPhone:

    1. On your iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
    2. Enter your device passcode.
    3. Then tap the option to confirm Reset Network Settings.
    4. This action will reset your network configurations and restore the default settings. Your WiFi networks and server settings will be deleted.

  2. Turn off your VPN in your Settings Menu:
    1. If you use a VPN, it might be the issue. Turn it in the Settings app under "General" » "VPN".
    2. If the VPN keeps turning itself back on after you turned it off, go to Settings » "General" » "VPN". Click on your VPN provider and then click "Delete VPN".

How to fix Rock.io™ black screen/white screen (blank screen)?

Follow the rock.io™ iOS app crash troubleshooting guide here ▲



How to fix Rock.io™ payment issue while purchasing app or upgrades?

Here's how to resolve any payment issues you may be having: Carefully double-check your payment information (credit card or debit card) and its expiration date. Make sure your bank account has adequate funds in it. Possible reasons why you can't upgrade include not having enough money in your account or problems with the Rock.io™ site's payment mechanism. That's a dealbreaker, obviously, but don’t fret just yet. Wait a little while and then try again.


Common Rock.io™ issues

It's possible that there are more, less prevalent ones, but these were the ones we encountered most frequently. Naturally, the Rock.io™ development team works to address these issues. However, this will only help if the issue is not caused by your computer's configuration but rather a bug in the software itself. The general rule of thumb is to make sure you always have the most recent update on your smartphone. Rebooting the device is a common solution for fixing many faults and issues.

  • Rock.io™ does not start
  • Rock.io™ no internet connection
  • Rock.io™ is causing errors
  • Rock.io™ always crashes
  • Rock.io™ cannot be opened
  • Rock.io™ is not responding
  • Rock.io™ hangs
  • Rock.io™ reduce battery consumption
  • Rock.io™ does not load
  • Rock.io™ loads very slowly
  • Rock.io™ login does not work

Have a problem with Rock.io™? Report Issue!

You have problems with the app Rock.io™ and you are looking for suitable solutions to fix the errors?

Please wait! Rock.io™ facebook community issues loading...


Why should I report an issue with Rock.io™?

  1. Pulling issues faced by users like you is a good way to draw attention of Rock.io™ to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Rock.io™ customer and are running into a problem, appsupports.co might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Rock.io™.
✱   Rock.io™ Report & Feedback Form
Similar problems with the app Rock.io™
Wordscapes problems and troubleshooting and solutions
Wordscapes Problems & Solutions and Troubleshooting Guide

Playing Wordscapes 10 mins a day sharpens your mind and prepares you for your daily life and challenges! This text t...

Twisted Tangle problems and troubleshooting and solutions
Twisted Tangle Problems & Solutions and Troubleshooting Guide

Welcome to a unique puzzle experience ! The immersive 3D knot-solving game will challenge your mind and captivate your ...

Cryptogram: Word Brain Puzzle problems and troubleshooting and solutions
Cryptogram: Word Brain Puzzle Problems & Solutions and Troubleshooting Guide

Are you ready for a brain workout? This is Cryptogram and it truly is the ultimate word brain puzzle. Why? Let us tell y...

Magic Tiles 3: Piano Game problems and troubleshooting and solutions
Magic Tiles 3: Piano Game Problems & Solutions and Troubleshooting Guide

How fun is it to capture the most precious moments of the year with a wink of rhythms? Let’s MUSIC your soul with the be...

Minecraft problems & troubleshooting and solutions
Minecraft Problems & Solutions and Troubleshooting Guide

Explore infinite worlds and build everything from the simplest of homes to the grandest of castles. Play in creative mod...

Slay the Spire problems & troubleshooting and solutions
Slay the Spire Problems & Solutions and Troubleshooting Guide

We fused card games and roguelikes together to make the best single player deckbuilder we could. Craft a unique deck, en...

Geometry Dash problems & troubleshooting and solutions
Geometry Dash Problems & Solutions and Troubleshooting Guide

Jump and fly your way through danger in this rhythm-based action platformer! "Frustratingly wonderful" - Kotaku "Geom...

Plague Inc. problems & troubleshooting and solutions
Plague Inc. Problems & Solutions and Troubleshooting Guide

Can you infect the world? Plague Inc. is a unique mix of high strategy and terrifyingly realistic simulation. Your p...

Check Out How to Solve Problems or Issues of Related Applications
Ohaziki problems & troubleshooting and solutions
Ohaziki Problems & Solutions and Troubleshooting Guide

Simple but addictive! Swipe to shoot a puck to drop another pucks. So satisfying!

Happy Decoration! problems & troubleshooting and solutions
Happy Decoration! Problems & Solutions and Troubleshooting Guide

Decorate pretty cakes and get many likes! Fun and easy to squeeze whipped cream. All you do is tap and hold. It's a ...

Draw Dunk! problems & troubleshooting and solutions
Draw Dunk! Problems & Solutions and Troubleshooting Guide

Draw a line and dunk the ball! Try to find the best way to complete each level. You can come up with your own solutio...

Bouncy Line problems & troubleshooting and solutions
Bouncy Line Problems & Solutions and Troubleshooting Guide

Draw a bouncy line to lead the character to the goal preventing it from falling! Features: * Free to play. * Play i...

Swing Drift problems & troubleshooting and solutions
Swing Drift Problems & Solutions and Troubleshooting Guide

You’ll be hooked to this addictive car drifting! Tap to hook the sling and make a crazy drift! How far can you go?

Punch!.io problems & troubleshooting and solutions
Punch!.io Problems & Solutions and Troubleshooting Guide

So addictive! But control is simple! Launch your opponents off the stage! Be careful with others' punches! Be the b...