PrizePicks - Fantasy Game Negative Reviews

PrizePicks - Fantasy Game App Complaints & User Negative Comments 2024

PrizePicks - Fantasy Game app received 6 complaints, negative comments and reviews by users. Have you ever had a bad experience using PrizePicks - Fantasy Game? Can you share your negative thoughts about prizepicks - fantasy game?

PrizePicks - Fantasy Game for Negative User Reviews

✓ Never had a problem til this weekI loved prize picks. Loved every bit of it, but trying to get through to their support people is awful. I tried to change my email because for some reason I my email stopped receiving emails from them. Prize picks would say they sent an email, but I would never receive one. I assumed prize picks wasn’t messing up so I contacted my email first, they said there isn’t anyway you’re not receiving them unless they’re not sending it. So I contacted prize picks and asked if they could just change my email. (It says on their app to change email all that is needed is picture of you with ID) So I ask them to change it, they said they can’t change it, I said hmm weird because it said I can change it on the app but whatever, just find a way to send me an email. Well they still couldn’t get an email to send to it, and then about half an hour with talking with the rep, MY ACCOUNT GOT LOGGED OUT. And for some reason the password I used the whole time with my account didn’t work. So now I had a problem because I had a ton of money on the app and I can’t even access my account. So I contact support again, and they still wouldn’t change my email, and since I couldn’t recover emails from them, they say I’m out of luck and can’t access my account because I can’t get a recover password email, because my dang email won’t get any email from them. Just so annoying..YolohatersVersion: 7.4.0

✓ BETR SPORTSBOOK is Better!!!!These people are demons, I put in the correct name, address, birthday and still are telling my identity failed verification. I just say these people are full of hate and racism for foreigners. Use Betr as they are better and offer up to 600x and won’t just deny your verification like these liars do. I literally offered them a photo of myself with the date that shows I took it minutes ago, along with my drivers license. Their “Automated System” is full of fake lies and will just tell you failed to verify. The sad part is I had already deposited before with these lying AI generated bots and I even placed wagers until I log in again they kicked me off the platform after letting me play before. I would download Betr( Jake Paul’s) new app, it’s very straightforward and will give way more promotions. Plus as you see people here in the comments say it takes 5 days to get your hard earned money back into your bank. With Betr guys you have nothing to worry about as I waited less than 2 hours to be rewarded with my winnings back to my account. They tell you it can take up to 24 hours to get your money back to your account but they did it in less than 2 hours. Truly pathetic PrizePicks just wants to hold your money longer so your tempted to keep shoving it in their greedy pockets. They truly work for the government and stay away from these fraudulent people here..R3555678Version: 11.16.2

✓ They will slowly lose businessI honestly had no complaints up until this very week. When I first started out with PrizePicks it was nice and easy. I enjoyed the individual player props and how you don’t have to be on whole teams or entire games you can just know your stuff on certain players and aspects of your favorite sports. I also loved their promos with matching deposits and upping their winning scales allowing you to win 10x your spread. However this good thing turned sour once their payment method kept changing. At first all you had to do was deposit through the app, then it was if you use Mastercard you must deposit through PayPal with it. I had no problem with either but now all a sudden Mastercard isn’t accepted which takes away money from thousands of users like me that don’t enjoy using 3rd and 4th party apps to deposit and withdraw money. I shouldn’t have to go all around the world just to make a deposit and PayPal doesn’t make it any better. PayPal will have your cards linked but will only accept your entire bank being linked just to add money to PayPal. So now something that was so easy and smooth became a whirlwind just to get money deposited on the app which messes up promos, potential winnings, and timing on your bets. I’m about to walk away from it.Fairmanplay2020Version: 6.3.5

✓ Great! But Needs a little tweekingI really do love this app for the most part. The only thing that is very disappointing is that depending on the bet the statistics aren’t kept up in real time. For instance, my Bryce Harper bet was that he would have more than 1.5 Hits+Runs+RBI’s. As the game proceeded he got a hit and a run but my tracker never kept up and it showed zero the whole time until after the game. Where as my Jimmy Garoppolo pick was he would throw less than 242 yds. This tracker was kept up with this bet in real time. And it doesn’t matter the sport. Sometimes the tracker keeps up and sometimes it doesn’t. Real time tracking should be the practice FOR ALL BETS. Also, if you do combo bets that the players play on different days, the tracker doesn’t show you how close you are to your bet after the first player finishes. You have to wait until both players are done to get your final tally. This wasn’t just this round of bets, this situation has been the case since I’ve started. Some kept up in real time and others you have to wait until the end for it to refresh. So when betting I’m checking other websites and such to see where I am standing in regards to the bet. It would be just better if I only had to check the PrizePicks app. This would be the perfect site if not for these little details..Cox6619Version: 10.4.3

✓ Terrible Service, Don’t Know Their Own RulesI recently joined Prize Picks and deposited $100, and was matched with a $100 bonus. I played through both the promo money as well as my initial deposit and turned that into $120 that I requested a withdrawal for. Their rules for a withdrawal to be approved are to play through your deposit 1x before you can deposit, so the requirements for a withdrawal were met. Later after requesting that withdrawal, I was sent a reload bonus that matched my next $100 deposit. I claimed this bonus and deposited $100 again. I then get an email that my withdrawal was declined. After talking on a live chat with a customer service person in the app, she repeatedly told me that I had not played through my deposit to qualify for a withdrawal. She continued to tell me this even after I sent screenshots of my transaction log which showed I played through my initial deposit 1x, meaning it qualifies for a withdrawal. I had to ask to speak to someone else over 5 times before she sent me to someone else. This is by far the worst customer service I have ever had in any of the many daily fantasy or betting apps that I have. The customer service rep didn’t even know their own rules and I was not able to withdraw my money that I won by meeting their rules..Tybit1Version: 7.2.6

✓ Policy to steal moneyI had deposits that never showed up on my PrizePicks account. When I asked what happened was told someone had made an account with my information( was the victim of a cyber security breach) and they didn’t accept the funds. Would be returning to my bank account. Never happened. Today I found out that this whole time PrizePicks had accepted the deposits. Then told me about the multiple accounts. They seized the money I had in my account. Returned one of the deposits. Closed my account even after showing them I had been a victim of a cyber security breach. So now I’m going to have my attorney start a class action against them. The bottom line is they accepted money. Then immediately let me know about the other account. And then tell me that they were now “ seizing “ my money. I’ve played dfs for several years. Never had a problem with boom fantasy. SuperDraft. DraftKings. Thrive. Fanduel. Use these guys once and it was a horrible product followed by the misinformation and ultimately seizure of my money for an account that I never used and didn’t set up. Use Boom or SuperDraft for prop bets. The chance your money could be frozen and seized for having someone else use my name to set up an account, is a risky gamble. Using PrizePicks was the worst dfs or any company . experience I’ve had.Jayzinmn80Version: 7.4.5

PrizePicks - Fantasy Game works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact PrizePicks - Fantasy Game.