Common Emerald Eyes Problems & Solutions and Troubleshooting Guide

You're experiencing issues when using the Emerald Eyes app and want to find workable answers to your concerns, right? Those who are experiencing issues on mobile devices running iOS or Android can learn more about possible solutions in this post. The Emerald Eyes app's creator (Alan Thomson) is generally the one to blame when issues arise. However, not all bugs in are the result of careless coding. Follow this troubleshooting instruction manual covering both iOS and Android platforms in their entirety. Fix any and all app-related issues, including crashes, failures, lost connections, and failed installations.

Emerald Eyes iOS app crashes, not working, errors
Emerald Eyes iOS app network issues
Emerald Eyes on iOS has black/white screen
Common Emerald Eyes issues
How to fix Emerald Eyes payment issue while purchasing app or upgrades?

How to fix Emerald Eyes app crashes or not working?

First, shut down the Emerald Eyes iPhone app and open it again.
Any hiccups are usually cleared out of the app's cache when you restart it. To force close and relaunch the Emerald Eyes app on your iPhone, follow these steps:
1. You can access the app switcher by making a vertical glide from the bottom of the screen to the center.
2. Find the Emerald Eyes app.
3. To exit the app, swipe it up. It's the same procedure to terminate any remaining background applications.
4. The most current updates won't take effect until you restart your iPhone, so be sure to do that.
Install the most recent version of the Emerald Eyes iOS app:
1. Launch the Emerald Eyes App Store on your iPhone's display.
2. Look for the Emerald Eyes app. To open it, just click the button when you find it.
3. An "Update" button will appear if there is a new version available to download.
Removing and reinstalling an Emerald Eyes iPhone app:
Any damaged temporary files or data that may have been the cause of the app crashing or failing to load will be removed when you uninstall the Emerald Eyes app from your iPhone. After you have deleted an app, you can reinstall it via the App Store on your iPhone or iPad.
Update your iPhone to the latest iOS version available:
If the issue is related to a bug in the previous iOS version, updating to the most recent version should fix it. Here's how: go to your device's Settings » General » Software Update.
Other options
If you're having trouble, please contact customer care by phone or through the website's contact page. Contact Emerald Eyes customer support or visit the Emerald Eyes contact page to report the issue and get assistance.

How to fix Emerald Eyes iPhone app unable to connect to server or internet connection issue?

Reset network settings:
Follow these steps to resolve network connectivity issues on Emerald Eyes app for iPhone:
1. On your iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode.
3. Then tap the option to confirm Reset Network Settings.
4. This action will reset your network configurations and restore the default settings. Your WiFi networks and server settings will be deleted.
Turn off your VPN in your Settings Menu:
1. If you use a VPN, it might be the issue. Turn it in the Settings app under "General" » "VPN".
2. If the VPN keeps turning itself back on after you turned it off, go to Settings » "General" » "VPN". Click on your VPN provider and then click "Delete VPN".

How to fix Emerald Eyes black screen/white screen (blank screen)?

Follow the emerald eyes iOS app crash troubleshooting guide here ▲

How to fix Emerald Eyes payment issue while purchasing app or upgrades?

Here's how to resolve any payment issues you may be having: Carefully double-check your payment information (credit card or debit card) and its expiration date. Make sure your bank account has adequate funds in it. Possible reasons why you can't upgrade include not having enough money in your account or problems with the Emerald Eyes site's payment mechanism. That's a dealbreaker, obviously, but don’t fret just yet. Wait a little while and then try again.

Common Emerald Eyes issues

It's possible that there are more, less prevalent ones, but these were the ones we encountered most frequently. Naturally, the Emerald Eyes development team works to address these issues. However, this will only help if the issue is not caused by your computer's configuration but rather a bug in the software itself. The general rule of thumb is to make sure you always have the most recent update on your smartphone. Rebooting the device is a common solution for fixing many faults and issues.

Emerald Eyes hangs
Emerald Eyes login does not work
Emerald Eyes cannot be opened
Emerald Eyes is not responding
Emerald Eyes loads very slowly
Emerald Eyes does not load
Emerald Eyes always crashes
Emerald Eyes reduce battery consumption
Emerald Eyes no internet connection
Emerald Eyes does not start
Emerald Eyes is causing errors

Have a problem with Emerald Eyes? Report Issue!

You have problems with the app Emerald Eyes and you are looking for suitable solutions to fix the errors?

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Why should I report an issue with Emerald Eyes?

Pulling issues faced by users like you is a good way to draw attention of Emerald Eyes to your problem using the strength of crowds.
We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
If you are a Emerald Eyes customer and are running into a problem, appsupports.co might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Emerald Eyes.

✱ Emerald Eyes Report & Feedback Form