Book Of The Month Negative Reviews

Book of the Month App Complaints & User Negative Comments 2024

Book of the Month app received 15 complaints, negative comments and reviews by users. Have you ever had a bad experience using Book of the Month? Can you share your negative thoughts about book of the month?

Book of the Month for Negative User Reviews

✓ BOTM REVIEW AFTER 2 YEARSI really like BOTM but there are some things about it that really frustrates me. One, is that if you don’t like the BOTM choices you can only pick from “ member faves” which would be fine except they are the same kind of books as already being offered. For example it’ll offer a sciencey romance, a POC storyline, a mystery, and then the faves to choose from will be along the same genre lines. It’s severely disappointing. I’ve absolutely LOVED some of the books that have been offered but I wish sooo much there was more variety, it’s so disappointing when none of the books are interesting and I can’t just pick one from my TBR without getting one I don’t want. Do better BOTM. Step it up..WordsOfTruth💯Version: 3.0.9

✓ Awful reads, terrible selection, inaccurate reviews.I just started and book of the month. I’ve ordered four books I’m slowly learning not to trust the review of the book. They’re usually from authors I feel like their authors paying back a favor from another author. Two of these books they said I wouldn’t be able to put it down and oh my goodness how much description of characters and landscapes does a person need? They all seem to be the same drawn out want to be drama crap. Too many people out there rather too many publishers accepting crap books-and you couldn’t find them all here at your book of the month club Put it this way I think people between the ages of 15 and 25 might find these OK but if you’re Smart and all grown up, no!.KriashunVersion: 1.2.16

✓ Inflexible Challenge SettingsI love the books that I have gotten through BOTM, but had a disappointing experience working through the annual challenge. I pushed myself to finish a book by the end of 2022 to fully complete the challenge. When I reviewed the book, it applied it to 2023, even though the book was purchased, read, AND reviewed all in 2022. It feels scam-ish to try to make it more difficult to achieve the badges (and earn whatever the gift is). I would recommend that they allow user input for the dates that books were read and use that to apply credit toward challenges. Love the club, app could be better reward book lovers for loving books..JTVA225Version: 4.0.0

✓ Love the books, not the programAt first the book of the month seemed like a good deal, and it is if you stay on top of it. But god forbid you forget to skip a month and you get a credit for an add-on book. I have 2 credits and 2 add-ons I’d like to order with those, but I can’t get them unless I get a book for the month as well. Also, credits can’t be used for your book of that month, so you have to pay additional money regardless, therefore forcing me to buy more than I want. I don’t appreciate the lack of flexibility and will be canceling as soon as I get the books for credits I already paid for..FisiancowkVersion: 1.1.37

✓ No starsI have been interested in this app for quite some time since seeing them in IG and am an avid reader. I decided to take the plunge over a holiday weekend when they were running a promotion. Very disappointed to say the least.. the site isn’t what it say’s it is. You are only allowed to choose from the that month’s choices NOT as they say “or any of the other choices of books” they have on site, those are considered “ADD ON’S” and only once you got that particular months option already. But in my case, there were so many buggy tech problems I couldn’t even get to purchase the book I really didn’t want, to get to the add on that I did want!! And when I canceled my membership they do not refund your money either, and you still cannot use up your credit🧐🤨.BlockadooVersion: 1.1.21

✓ Better Book Selections!BOTM isn’t bad but it’s not all that as what some ppl are claiming it to be. It’s a life saver due to the library here are closed due to COVID-19. The books selections are not very good. I’ve been skipping a couple of months due to the book selections. I do like I can buy an extra book for 9.99. In a bookstore, I’m paying at least 25 for one book! But I don’t like I have to wait until the beginning of the month to buy another book. I’m a fast reader so why should I have to wait!? That’s very annoying. I can’t see myself being in this book club much longer if the book selections don’t get better. Who is picking these books by the way?! Since we’re paying for the membership, as members we should be able to take a survey or something and pick out books..YouSaveVersion: 1.1.27

✓ Love BOTM but the app is a scamGreat subscription, great service, reasonably priced, but I feel like the app has scammed me out of three of my twelve credits. There needs to be more explanation about how credits are applied, in particular there needs to be a confirmation page/notice explaining how audiobooks only take credits. I thought I could just look for a price but it immediately took a credit without giving me the option to see my order summary. Called customer service and they couldn’t reverse it. Again, great subscription but why can’t the app be more user friendly/have more explanations for users..QueenAnnaofArendelleVersion: 4.15.2

✓ Love the Club - Hate the appLOVE the club but hate the app. For weeks it has had a spinner showing the page is loading when I try to see what add-ons are available. This has been going on for awhile so I don’t know why they haven’t fixed it. Also, I tried to go to their webpage on my phone & it won’t work there either. Keeps showing an error message & to try again later. Very annoyed that I’m going to have to drag out my laptop to be able to make my choices & see what’s available. Hopefully it’s at least working there. FIX THIS PLEASE!!!!!!!.TexasGal14Version: 3.0.14

✓ Painfully Bad BooksThe app itself is great - great UI and easy to navigate. The concept is also a really good way to remind yourself to read. However, BOTM’s model completely collapses because the books are horrible. I stuck with the service for a full 12 months and only liked one of the books I received. The others were, without exception, basic, childish and cliche. I am not a picky reader, but many of them were truly painful to get through. I have never left an app review before but the most recent book I received was SO bad I had to post this. Stick to recommendations from friends or literally any other online source..NosorryVersion: 1.2.10

✓ A little disappointingI love reading; I probably read 4 or 5 books a month. So, I thought this subscription service would be a great opportunity to have a book sent to me that I might not normally read! I had the subscription service for 3 months and have really not enjoyed the books I’ve received. After looking through all the months for the past year, it really seems like I would’ve only enjoyed 1 or two months of the year. The reason for two stars is that the selection of books is limited and it is SO difficult to cancel the subscription. No cancel button or option is available on the app or website, not very accommodating. I would say to make sure to check through the previous months’ books before subscribing, to make sure you’d be interested in the choices!.Sammyjordan37Version: 1.2.2

✓ Horrible for audiobooksI have started to use credits for audiobooks as BOTM has a decent selection of them, however this app is incredibly frustrating in more than one way. First of all, finding the list of audiobooks in my library is inconvenient. But most frustrating is the unreliability of the app. Every time I listen, the app will close several times throughout my session. Often times the app will just pause at the beginning of a new chapter, requiring me to press play to start it again. The most recent glitch is when trying to press play after the app spontaneously paused, the book will not restart. I cannot believe this app has such great reviews. I’m looking forward to using up the rest of my credits, listening to the rest of my library, and ending my book of the month subscription..MLB402Version: 5.57.0

✓ Wow. I am furious.I have belonged to Book of the Month Club for over a year. I was always very pleased and happy with their service. At the end of this year, I was one book away from finishing Book Boss badge. I logged into the app on the 29th to finish my badge. The app already switched to the new year. I have been a BFF for over a year, so I called the BFF line. They tried their hardest but they could not get into the system to retroactively add my badge. I was irritated that I still had a window of two days left, and I was unable to finish my badges. I was super disappointed, but I love the company and I decided to continue. I have 12 books (that I have purchased from Book of the Month club via subscription) that I still need to rate. I logged into the app to rate my first book of the year. It wouldn’t log on my new 2022 badges. I contacted BFF support email, and they told me that any of the books from last year DON’T COUNT toward the badges for this year. I have spent over $200 on books from this company toward book that THEY WON’T COUNT toward THEIR BADGES. What a complete and utter disappointment. I will be telling every person I know not to even consider this subscription service. WHAT A SCAM!!!!! I will not rest until everyone I know knows how greedy and shady this company is. How disgusting..MrsJMayersVersion: 2.0.25

✓ Could use some workI love book of the month! I love being a BFF member. But the app needs some work. It’s very very glitchy and very slow. I tried for 3 days to order books in the app but it kept glitching out and would shut down so I eventually just had to go in the web. Also, it takes a long time to hear back from customer service so don’t expect to get the “exclusive access” like they promise you as incentive to become a member. It’s not true. They do respond, but it takes days. I took almost a year long break as I needed to catch up on my TBR list, but also the book selection became not great. I rejoined again and the selection was better when I returned, so that was a pleasant change..Paiger1214Version: 5.30.0

✓ Audiobooks - major glitchesI exclusively use the BOTM app for audiobooks and have an error in the app every single day that I use it. I listen to audiobooks in about 5 different apps depending where I’ve borrowed/purchased from, and this app is without a doubt the least reliable and lacks important common features. Every time I enter the app each morning, it has lost my place in the audiobook and rewinds me a large chunk backward. Fine, I thought... I’ll just bookmark before I exit. But no, unfortunately there is no bookmark function. The other problem I have every day is that it forgets my speed. I listen on 1.5 and the app will suddenly change my speed back to 1.0 completely on its own. The app will still display the 1.5 speed but it’s playing at 1.0. This happens both when I enter the app each morning and throughout listening time. And those of you who like to control your speed will probably be disappointed to see there are very limited speed choices. I’m a 1.7-1.8 listener most of the time, but the app only gives you .5 increments. Not a huge deal but also other apps have control down to .05, so this feels lacking. Lastly I’d love to see BOTM remove the caps on how many audiobooks you can buy each month. I thought BOTM would be a great solution for my audiobook habit and was ready to subscribe but I’m going to hold off until they fix and modernize their app..Sharyn629Version: 5.7.0

✓ My Only Issue with the AppI absolutely love BOTM! The service is amazing, the app is easy to navigate, but EVERY MONTH I get stuck with the app saying I have a notification. Even if I open the app to clear it, the notifications stays there. It bothers me to no end!! I’ve even tried uninstalling then reinstalling the app, and the notification is still there when I log back in! It irritates me so much!!!! How can I make it go away?? I’ve updated the app ever time there’s an update available, and that does nothing. HELP!!!.MickeyMous_98Version: 4.35.0

Book of the Month works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Book of the Month.