- 55.2LEGITIMACY SCORE
- 55.7SAFETY SCORE
- 9+CONTENT RATING
- $2.99PRICE
Museum Alive App Complaints & User Negative Comments 2024
Museum Alive app received 36 complaints, negative comments and reviews by users. Have you ever had a bad experience using Museum Alive? Can you share your negative thoughts about museum alive?
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Museum Alive for Negative User Reviews
✓ Rip offOnly 3 creatures. What a rip off.Version: 1.1
✓ Not enough.I think I just paid £2.99 to see 3 animals. I wished a read the description before I purchased this. Animation is great but I think they should tell you there are only 3 animations with this purchased..Version: 1.1
✓ Crashes constantlyAfter watching the initial video on each creature (except archaeopteryx, which doesn’t work at all) the app asks you to click on icons for more information. As soon as you enter the new screen the app freezes and crashes. If it was free that’d be ok, but this buggy thing costs money. If it worked it would be a great concept. I would rank this as AVOID AT ALL COSTS.Version: 2.1
✓ No iPad?Terrific app, but needs iPad support so it’s really a family-useful experience. It’s rated for ages 9+, and my kids don’t have iPhones..Version: 1.0
✓ Doesn’t WorkI’ve tried multiple times and only was able to see something nice. Doesn’t allow me to do anything. Very disappointing that I had to pay for nothing. Will probably delete as there are only 3 choices anyway. Not worth the money at all..Version: 1.1
✓ Good potentialTracking is pretty bad, at least inside my room. The dioramas don’t stay in one place as you move around them. Also there is a lack of content, only 3 animals to view. Having said that I can see the potential of this app. It would be a much more fun way to learn than just reading a text book. Also David Attenborough narration is a big plus. I look forward to changing this review to 5 stars when the app improves..Version: 1.0
✓ Great but only a 3 animals?I love it and I think it works as intended but with only 3 animals is not much more than a demo..Version: 1.1
✓ Can’t Open, Very DisappointingI just purchased this app for my grandson and it looks impressive until you want to “explore” one of the creatures. At that point, the app crashes and takes you back to the Home Screen. Would be pretty cool, if it worked. Please fix this bug..Version: 2.1
✓ Only 3 fossilsThis app is not worth the download time. It only has three fossils and when I press explore button the app just closes. Awful waste of money.valthough maybe has one future potential..Version: 2.0
✓ Been waiting and waitingAll in all such a nice app but the promise of new creatures seems to be a ruse. My grandkids are very disappointed and always ask about new creatures. They were excited seeing what was coming next shown in the credits but as with the dinosaurs…this app seems to be extinct. If this app is no longer being updated please say!.Version: 2.1
✓ Just crashesOn my iPhone 7, the app asked repeatedly for permission to access the camera, which I allowed each time, then it just crashed. Now it just shows a white screen for a bit, and then quits. The developer support site doesn’t have a valid SSL cert or something, and just shows a privacy warning. Sad—the app looked pretty cool, but obviously not ready. Update: I deleted and then re-downloaded the app. After the app is installed, I have about 3GB free space. Still the same result: it just quits after a few seconds..Version: 1.0
✓ Just a black screenI push the button to begin and the screen goes to black. I am using an iPad Pro version three and the operating system is 14.8..Version: 2.1
✓ CrashesI would like an immediate refund. What a scam. Crashes immediately when you click “explore”. My kids were pumped and now disappointed. I never buy apps and go figure when I do it’s an app that doesn’t even work.....Version: 2.1
✓ Doesn’t work on iPadI have iOS 15.1 Doesn’t work on iPad but does work on iphone..Version: 2.1
✓ Updates neededAre you ever going to add new animals? My son has been waiting for the dodo for months..Version: 2.1
✓ Ar doesn’t workThere’s a glitch in the app! every time i go on ar it freezes and then it crashes. This app is dumb!.Version: 2.0
✓ Not workingWorked for a few days, now will not go past "pinch to size" screen. Uninstalled, reinstalled... Nothing. No subscription info, no FAQ, no help. Too bad, was fascinating..Version: 2.0
✓ Refund PleaseI used to love going to the zoo and museums. However, due to my conditions, they’re not realistic or enjoyable activities, as I suffer from excruciating pains. I downloaded the app years ago, but never seemed to get passed the ✔️ and “Pinch To Scale Experience”. Since you’ve had more than enough time to fix the glitches and make it work, to only be fair, please just refund my purchase fee, and we can call it even. I’m willing to forget about the mental stress (jk). One star for the awesome concept..Version: 2.1
✓ Please update！“coming soon” for a year！.Version: 2.1
✓ Waste of moneyNever updates with new animals. Has been saying coming soon for a year. Disappointing my child each time we check..Version: 2.1
✓ About 5 minutes entertainmentOnly 3 exhibits, last a couple of minutes each. I’m not convinced by the AR, being able to zoom around a 3D world that isn’t attached to your dining room table could be just as good or better. Needs quite a few more dinos to count as a museum, feels like a freebie taster app, not a paid one..Version: 1.1
✓ Doesn’t workDownloaded this to my iPhone but it just has an introduction by David Attenborough and 3 pictures of extinct animals. What is the purpose of this?.Version: 1.0
✓ Great but ..Great App. Fantastic technology. Pleased there is an iPad version but not so pleased I have to buy it again. Download App bought on another device is on but when using the iPad it asks me to buy it again. I am sure using it on the iPad would be even better but I’m not paying again..Version: 2.0
✓ Good visual but sound doesn’t workThe sound doesn’t work without headphones which has really dampened the experience.Version: 1.1
✓ Feeble3 animals. Very few options. You have to sit through an unskippable video narration every time you “explore” an animal to get to the supplementary info. My 6 year old son is mad for dinosaurs and prehistoric animals, was super excited when he opened it up, was bored 5 minutes later, and hasn’t looked at it since. Waste of time..Version: 1.1
✓ Not worth the moneyGreat idea, however not worth the money at this time. Only three 3D images..Version: 1.0
✓ Worked up until recent "update". Now, nothing.Really thought this is a neat program when it worked. Up until last update. Now, program opens but when you click on "explore", nothing happens. I've deleted app and reloaded it, without success. Basically, the app shows me a picture of the skeleton I selected, and, only what my camera shows me of my room I'm sitting in. Surroundings and scenario do not load anymore. I'm on iOS 14.7.1, on iPhone 12 mini. I, too, cannot get past 'find a flat surface'. Not happy..Version: 2.1
✓ DudCan’t get past the selection, and gets stuck when i exit and come back in………………………….UGH.Version: 2.1
✓ Doesn’t seem like it worksPaid for the app but it doesn’t seem to work. Cant get past where it says pinch to scale experience..Version: 1.0
✓ App kept closing - never worked.Tried to use on iPad. When I would select “explore”, app would kick me out, back to hone screen. Started over and over, never worked. Too bad, looks like it would be cool..Version: 2.1
✓ Ripped offBought this, it didn’t work. Asked for my money back but developer just asked what device I had. I emailed back with the info and I’ve heard nothing since. Sick of being ripped off by people like this..Version: 2.0
✓ Bad game would not playAbsolutely terrible I downloaded for 3$ and it doesn’t even work I download it in suspense because I thought the game would be super fun but when I choose the dinosaur and it crashed instantly I want my money back and if you want to play this game and you love dinosaurs don’t it does not work.Version: 2.1
✓ Amazing concept but it crashesI downloaded this app for my son and he was so excited by the content. However, the app crashes when we try to move beyond the introductory screen. Disappointing..Version: 2.1
✓ GarbageUnusable. Does nothing but crash. Three former reviews deleted. Sketchy..Version: 2.1
✓ No soundI purchased and downloaded the app. When it first starts up, it says to enable sound. How???.Version: 1.0
✓ No way to enable soundOn an iPhone 12 running iOS 14.4, there is no option to enable sound..Version: 1.0
🙂 Museum Alive Positive Reviews
Museum Alive works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Museum Alive.
⛔ Museum Alive Problems
