Medical-Atlas App ProblemsFocus Medica

Medical-Atlas Problems & Troubleshooting and Solutions

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Common Medical-Atlas Problems & Solutions and Troubleshooting Guide

You're experiencing issues when using the Medical-Atlas app and want to find workable answers to your concerns, right? Those who are experiencing issues on mobile devices running iOS or Android can learn more about possible solutions in this post. The Medical-Atlas app's creator (Focus Medica) is generally the one to blame when issues arise. However, not all bugs in are the result of careless coding. Follow this troubleshooting instruction manual covering both iOS and Android platforms in their entirety. Fix any and all app-related issues, including crashes, failures, lost connections, and failed installations.


  1. Medical-Atlas iOS app crashes, not working, errors
  2. Medical-Atlas iOS app network issues
  3. Medical-Atlas on iOS has black/white screen
  4. Common Medical-Atlas issues
  5. How to fix Medical-Atlas payment issue while purchasing app or upgrades?


How to fix Medical-Atlas app crashes or not working?

  1. First, shut down the Medical-Atlas iPhone app and open it again.

    Any hiccups are usually cleared out of the app's cache when you restart it. To force close and relaunch the Medical-Atlas app on your iPhone, follow these steps:

    1. You can access the app switcher by making a vertical glide from the bottom of the screen to the center.
    2. Find the Medical-Atlas app.
    3. To exit the app, swipe it up. It's the same procedure to terminate any remaining background applications.
    4. The most current updates won't take effect until you restart your iPhone, so be sure to do that.

  2. Install the most recent version of the Medical-Atlas iOS app:
    1. Launch the Medical-Atlas App Store on your iPhone's display.
    2. Look for the Medical-Atlas app. To open it, just click the button when you find it.
    3. An "Update" button will appear if there is a new version available to download.

  3. Removing and reinstalling an Medical-Atlas iPhone app:

    Any damaged temporary files or data that may have been the cause of the app crashing or failing to load will be removed when you uninstall the Medical-Atlas app from your iPhone. After you have deleted an app, you can reinstall it via the App Store on your iPhone or iPad.

  4. Update your iPhone to the latest iOS version available:

    If the issue is related to a bug in the previous iOS version, updating to the most recent version should fix it. Here's how: go to your device's Settings » General » Software Update.

  5. Other options

    If you're having trouble, please contact customer care by phone or through the website's contact page. Contact Medical-Atlas customer support or visit the Medical-Atlas contact page to report the issue and get assistance.


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Common Medical-Atlas Problems & Solutions and Troubleshooting Guide

How to fix Medical-Atlas iPhone app unable to connect to server or internet connection issue?

  1. Reset network settings:

    Follow these steps to resolve network connectivity issues on Medical-Atlas app for iPhone:

    1. On your iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
    2. Enter your device passcode.
    3. Then tap the option to confirm Reset Network Settings.
    4. This action will reset your network configurations and restore the default settings. Your WiFi networks and server settings will be deleted.

  2. Turn off your VPN in your Settings Menu:
    1. If you use a VPN, it might be the issue. Turn it in the Settings app under "General" » "VPN".
    2. If the VPN keeps turning itself back on after you turned it off, go to Settings » "General" » "VPN". Click on your VPN provider and then click "Delete VPN".

How to fix Medical-Atlas black screen/white screen (blank screen)?

Follow the medical-atlas iOS app crash troubleshooting guide here ▲



How to fix Medical-Atlas payment issue while purchasing app or upgrades?

Here's how to resolve any payment issues you may be having: Carefully double-check your payment information (credit card or debit card) and its expiration date. Make sure your bank account has adequate funds in it. Possible reasons why you can't upgrade include not having enough money in your account or problems with the Medical-Atlas site's payment mechanism. That's a dealbreaker, obviously, but don’t fret just yet. Wait a little while and then try again.


Common Medical-Atlas issues

It's possible that there are more, less prevalent ones, but these were the ones we encountered most frequently. Naturally, the Medical-Atlas development team works to address these issues. However, this will only help if the issue is not caused by your computer's configuration but rather a bug in the software itself. The general rule of thumb is to make sure you always have the most recent update on your smartphone. Rebooting the device is a common solution for fixing many faults and issues.

  • Medical-Atlas is causing errors
  • Medical-Atlas does not start
  • Medical-Atlas loads very slowly
  • Medical-Atlas no internet connection
  • Medical-Atlas login does not work
  • Medical-Atlas reduce battery consumption
  • Medical-Atlas always crashes
  • Medical-Atlas hangs
  • Medical-Atlas does not load
  • Medical-Atlas cannot be opened
  • Medical-Atlas is not responding

Have a problem with Medical-Atlas? Report Issue!

You have problems with the app Medical-Atlas and you are looking for suitable solutions to fix the errors?

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Why should I report an issue with Medical-Atlas?

  1. Pulling issues faced by users like you is a good way to draw attention of Medical-Atlas to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Medical-Atlas customer and are running into a problem, appsupports.co might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Medical-Atlas.
✱   Medical-Atlas Report & Feedback Form
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