Walmart: Shopping & Savings App Support

Walmart: Shopping & Savings App User Reviews

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Walmart: Shopping & Savings Pros

✓ Delivery NightmareThe first time I ordered grocery delivery my order was stolen by the driver, but when I contacted Walmart support I was met with excellent customer service. I ordered a second time without problem. However today’s just been a nightmare. I had my order scheduled for 7-8, and at 6: 46 received an email my order would be there at 6:52. At 7:13 I get an email letting me know the substitutions, and what was unavailable. 8:20 rolls by so I use chat assistance to contact a customer service agent, where I’m assured my delivery will come, it’s just taking longer due to higher volumes of merchandise being ordered. 9:10 comes so we called to ask on the status of the order (we doubted it was coming at this point but wanted to know what was going on). We were then rudely told that no one was home (uh, yes we were) so the ordered was returned by the driver, that the store was closed, and to call back at 8am to get my order rescheduled. What?! We seriously waited hours for our order only to be told off, and to call back the next day. Why couldn’t he just reschedule us or refund us, save us the trouble having to go through this again. And the whole time on the Walmart app it just said the status of my order was ‘preparing’, and still says that. This whole process has been a nightmare..The Teatcher & ArtistVersion: 20.32.1

✓ W+ PROGRAMI have been using W+ program for about a year now. Depending on the store your order is being processed will determine the delivery and the outcome of your order. Depending on the order substitutions, the delivery, if everything in your order was delivered or not. Some stores I had to change because of those results I just mentioned, is the reason why I had to change my store locations. Then, depending on the store, depends on items that are not available at certain locations. If anything is missing, contact Customer Service and they are really good with resolving the issue. I am without any transportation at the moment so using them has been a lifesaver. Some of the person is really good with communication and some are not. I don’t want to be the person to hold one person accountable for whatever a person or person’s will do or not do. If you are someone having transportation issues and need to grocery shop as if you were in person, purchase the W+. You will like it. Now, they have some promotional deals within the cellphone company’s. I am glad that I have the W+. So, now WalMart, when the program is gaining more customers based on my experience and review, I will be waiting for my prize Lol 😂..Ant ThomasVersion: 23.37.1

Walmart: Shopping & Savings Cons

✗ Beware !! Fraudulent chargesOne night between 3 am and 4 am someone fraudulently accessed my Walmart account and was able to place several orders. Ironically all of the items were ordered to be shipped to me and charged to my credit card. They were not items I would ever order and totaled several hundred dollars. At 6 am when I woke up I discovered notification of the orders and requested to cancel them all. I received indication it may be too late to cancel a couple of the orders. I chatted with a Walmart employee, reported the incident as fraudulent, changed my password, added authentication with my phone and was assured all would be taken care of. The charges remained on my credit card so I contacted my credit card company 3 times. They issued me a new credit card. However the charges were not removed. I was last told the fraud claim was denied since the items were ordered from my account. The items came and I attempted to return them to my local Walmart. They would not issue me a refund since they indicated they can only do so to the original form of payment which no longer exists since my credit card company issued me a new account number. I have no idea how this will turn out but one thing is certain - I have lost faith in the security of the Walmart app/site as well as am very disheartened by Walmart’s lack of customer service. I would beware. This could happen to anyone and the expense could be very great..DmmfrustratedVersion: 22.49.1

✗ App is lacking- missing itemsNot able to fulfill my whole order. Almost every time I order, I am not able to get the things I need. Yet at the same time, I know some of them are actually in the store and on the shelf. That's frustrating. It's also frustrating that I am paying for a service that isn't completely fulfilling the order. Then it feels like last minute until I find out a key ingredient or item is missing. If I had known that during my order, I wouldn't have ordered the rest if my items! I would have changed my meal planning into something else entirely. My feedback is that people need to know up front, while ordering if something is missing or unavailable. While they do this with limited items its not sufficient. The app needs to be updated or changed so that people know immediately while ordering if something is not available at their local store. There are enough tech savvy careers and intelligent people in this world to solve that issue and Walmart needs to be willing to compensate them adequately to get this problem solved or people, including myself will continue becoming so frustrated that they/we will be ending our service. We are subscribing for a service that is greatly lacking. Seriously...almost everytime, things in my order are missing and It's after I already paid and planned around those items! So frustrating!.WhysoHard2review?Version: 23.3

Is Walmart: Shopping & Savings legit?

✅ Yes. Walmart: Shopping & Savings is 100% legit to us. This conclusion was arrived at by running over 10,709,622 Walmart: Shopping & Savings user reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, AppSupports Legitimacy Score for Walmart: Shopping & Savings is 93.2/100.

Is Walmart: Shopping & Savings safe?

✅ Yes. Walmart: Shopping & Savings is quiet safe to use. This is based on our NLP analysis of over 10,709,622 user reviews sourced from the IOS appstore and the appstore cumulative rating of 4.8/5. AppSupports Safety Score for Walmart: Shopping & Savings is 94.7/100.

Should I download Walmart: Shopping & Savings?

✅ There have been no security reports that makes Walmart: Shopping & Savings a dangerous app to use on your smartphone right now.