Walmart: Shopping & Savings App Support

What is Walmart: Shopping & Savings? Description of Walmart: Shopping & Savings 2193 chars

Save money. Live better.

The Walmart app is the easiest way to shop for everything on your list, including fresh groceries, household essentials, the latest tech and a lot more. Plus, our convenient pickup, delivery and shipping options make it a breeze to get your order exactly when you want it, whether you’re shopping in-store or on the go.

Convenient ways to get your items:

Pickup
Swing by the store to collect your order curbside—we’ll even load your car.

Delivery
From a local store straight to your door. For those need-it-now moments, choose Express delivery to get your order in as little as one hour.*
*Restrictions and fees apply.

Shipping
Fast two-day shipping, dropped off by FedEx or UPS. Eligible orders over $35 ship free!

Even more time-saving features you’ll love:

Store maps
When you’re in-store, open the app to find items fast.

Real-time order tracking
Get live order updates sent straight to your phone and track order status any time from the homepage.

Reorder your essentials
Quickly and easily fill your cart with frequently purchased items.

Shopping lists
Create, share and add to lists to prepare for any occasion.

Walmart Pay
Easily check out using all your payment methods. Just tap "Pay” and we’ll recommend how to split your total to make the most of your cards and balances.

Curbside check-in
Check in with the app when you’re ready to pick up your order and we’ll bring it out to you.

Barcode scanner
Scan items to check prices and build lists.

Pharmacy
Refill, transfer, manage and pick up your family’s prescriptions. Plus, schedule vaccinations, locate testing sites and more.

Walmart+ members—our app is the easiest way to get the most out of your membership. App-exclusive features for Walmart+ include:
Scan & go
Use your phone to shop in-store and check out contact-free.

Member prices on fuel
Get up to 10¢ off every gallon at 14,000+ locations nationwide**— including Exxon and Mobil stations!
**Fuel discount varies by location and station, subject to change

Walmart Rewards for members
Earn rewards on eligible items online & in-store to use on future Walmart purchases.

Walmart: Shopping & Savings App User Reviews

What do you think about Walmart: Shopping & Savings app? Ask the appsupports.co community a question about Walmart: Shopping & Savings!

Walmart: Shopping & Savings Pros

✓ I LOATHE THE NEW LAYOUT!UPDATE: I went into my local Walmart (masked and irritated) to shop. EVERY item that was tagged as “shipping only” was AVAILABLE and on the shelf! Thanks, Walmart, for making me go into a packed store (probably full of others who had tried to use the app/website) to shop for items that would’ve otherwise taken 5-6 days to ship. I heard so many complaints about the app from other customers and even my cashier said she has heard nothing but complaints today. I almost exclusively shop at Walmart- my medications, food, clothes, everything- but I am willing and able to drive a little further if that means I can get my order brought to my car and I can quickly search and add to my grocery list as needed. This “update” is going to cost the company. Combining online shopping and the grocery pick up tabs is a disaster. Now, I have to make sure that everything in my cart is for pick up only so it isn’t shipped to my house instead 😳 and I have to check each item is in the right spot in my cart if you can get it shipped or in the pick up order. It definitely complicates ordering groceries, and I’m switching to Food Lion pick up even though they charge per pick up..OrageMortelVersion: 21.18.2

✓ It isn’t simple anymore. Took away Everything Good.NEW: They put lists and everything else back onto the app. Yay! I don’t know why they took it away, but they seemed to have listened after two years. OLD: They changed it and made it to where you’re only ordering online now. I liked the other version better, where I could check the availability at other stores myself. However, you can’t do that anymore unless you go back to the home menu and change your store. You can no longer see “other pickup options” for availability, and you can no longer access many things on the app, such as my list!! That’s how I did my grocery shopping. You can only add items to the cart now. I want to shop for myself, not make an order. You have to go to another section in the menu and there are many features that take you to your internet browser. They don’t actually have those features on the app anymore. They changed this (according to the Walmart website article) sometime during September 7th-9th 2021. That’s when the new update came out. I hate it. Change it back. Nothing is separated like it is supposed to be. I don’t want everything to go towards online orders. I want to see availability and be able to do everything in the app like before..PrettymsdanceVersion: 22.20

Walmart: Shopping & Savings Cons

✗ Website and associated emails misleadingWalmart does not have their website and associated email instructions working properly. The app says things like free delivery but then when one gets to the checkout, it says delivery not available. Walmart also does not restock their items in anything remotely close to a timely fashion. When one wants to reorder something, typically it is not available at one's Walmart store location of choice for an unacceptably prolonged period of time - if Walmart wanted to do more business and satisfy its customers, it would keep much better track of inventory and keep its stores stocked with items in demand in a much more timely fashion, instead of expecting customers to go to other much less convenient locations to get the items they want. Also, when Walmart sends emails to notify customers that items are ready for pickup, it gives false instructions. In my most recent experience, the email instructed me to drive to "pick up" to have the item brought to my car, but when I arrived, not only did the employee who answered the "pick up area" phone line tell me I could not pick up my items there as the email instructed, but he hung up on me when I questioned him about why the email gave false instructions. The discourteousness of this employee either reflects poor training by Walmart or just low quality personnel hired by Walmart. Either way, it does not reflect well on Walmart..EverynicknamealreadytakebVersion: 21.12.1

✗ Price difference between app and in store purchaseI never had a problem using the app and on numerous occasions I’ve found that products in the store are priced higher than they are in the Walmart app. Because at times I cannot find a price on the shelf for an item, so I will open the Walmart app and scan the barcode to get its price. Only to find out that It is marked at a higher price in the store which ill discover at check out and most employees will go ahead and change the price on the item to match what is listed online as long as they can verify the app’s price. However I have come across a couple employees who state they CAN NOT change the price to match what the app is showing to where one employee stated and I quote “Walmart does not price match Walmart prices!” That left me confused beyond the point of scratching my head and had to be one of the dumbest explanations I’ve ever heard on not wanting to change the price. I understand how Walmart no longer wants to match prices with its competitors but how can you not match the price with yourself it’s asinine and down right exhibiting corporate greed. If you could get this issue lined out and have your employees all on the same page that would be great especially if you take it in the direction that they are to change the price to the lower one the app is showing as long as it is within reason..RESADDLERVersion: 21.26.5

Thank you for using the Walmart app! We've made a few enhancements to provide a seamless experience, so you can save time and money. We appreciate your feedback: https://survey.walmart.com/app.