- 87.6LEGITIMACY SCORE
- 89.1SAFETY SCORE
- 4+CONTENT RATING
- $2.99PRICE
Diptic App Complaints & User Negative Comments 2024
Diptic app received 103 complaints, negative comments and reviews by users. Have you ever had a bad experience using Diptic? Can you share your negative thoughts about diptic?
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Diptic for Negative User Reviews
✓ Update Please!Loved this app for years but needs an update with ios13 — app keeps freezing when you go to save your image. Have to close out the app and screenshot the pic to save it to camera roll..Version: 10
✓ BugsWhen trying to save the file it freezes and crashes 9/10 times.Version: 10
✓ Upgrade bad newsNewest version: Now can’t upload directly from Camera Roll…too bad, used to use a lot, saw a new version, but apparently have to upload from other apps…bad news I've used this app for a long time, loved it, reviewed at 5 stars until this version which is freezing after saving two images or so. Reinstalling, etc doesn't solve. Please fix. I want it back to 5 stars! Tried installing the older version, same issues. Seems to be a problem in the interface between Diptic and the current OS as freezes happen when uploading or saving to/from Camera Roll..Version: 10.1.1
✓ Not user friendly to add picturesI have used this app so often the last few years and with the recent update adding photos to arrange on the layouts is impossible. I can’t bring up “all pictures” or “recently added”. Something’s up with this and it’s not nearly as user friendly. Looking for a new collage app now..Version: 10.10
✓ Needs an updateApp keeps crashing out on the final stage of saving. Won’t export photos at all. Using an iPhone XR..Version: 10
✓ Now UselessThis app used to be a go-to app of mine for years but it is now completely useless. Why was the save to camera roll function removed? Why are all of the photos exported to other apps such low quality? It doesn’t matter where I export, Instagram, google drive, VSCO, Dropbox, all of the photos are pixelated and EXTREMELY low quality. So disappointed..Version: 10
✓ Stopped workingIt worked magically on iPhone X. Now running iPhone 11 pro it won’t export. Isn’t that the main function of the app? Can you fix Diptic as this is a brilliant app and I want to keep on using! X.Version: 10
✓ Great idea, doesn’t workThe app is great until the point you what time save or share what you have created at this point the app crashes. The only way to recover is to close the app. Not much point If you can’t save what you have done. Will be deleting it. How to I get a refund?.Version: 10
✓ Getting harder to useIt was really good and easy and fun to use in the past but all the sudden it was so complicated and no fun to use at all. They must have changed something and upgraded the app.....but it doesn’t make it easier, it’s just much harder to use...disappointed!.Version: 10.10
✓ Video text generator/editGood layout n features, unfortunately processing endlessly forever, Finally back to zero , So it’s worthless, Maybe needs a good update due ! Will be a nice app if it functions to need Looking out as I have paid for this !.Version: 10.1.1
✓ Really annoying.Had this app for a while and it worked really well. Recently it freezes after “glueing” the photos together and then a picture is missing in the collage. Tried deleting it and re installing but still has the same problem. Very disappointing, it needs fixing! Not recommended due to this. Get it right..Version: 10
✓ Love App but it’s stopped working in iOS 16I love diptic. Ability to import photos not possible as of iOS 16 on my iPhone 14promax. Deleted and re-installed. Wrote to your company on uour website months ago on 2 occasions. Any suggestions. ? It’s only. 2 star because o can’t get it working. Otherwise a 5!.Version: 10.1.1
✓ Can’t select photos.Useless since after selecting first photo you can’t select any more. Your collage has one photo and the rest of the plates are blank. Don’t bother with this app..Version: 10.1.1
✓ Doesn't work .. Just crashesEvery time... Crashes - loaded and crashed, part way doing something.. Crashes then doesn't access photos.. Freezes.. Not good app.Version: 7.4
✓ Be carefulIf you’re using this app to create fake google search results to prove points to your friends — specifically whom Moses kept around in his posse back in the day (in order to fact check French Montana’s “Moses”, in which Moses is said to have had “killers” with him)— Diptic will send: “Look what I just made on Diptic!” when you send your work. Completely defeating the purpose of the last 15 minutes I spent doctoring google search moses results. Sad!.Version: 10
✓ Poor customer service. - noneI loved this app and now I cannot use it. I paid for it ages ago. I get an error message. No reply at all from developers..Version: 10
✓ Great but...Great app, but when it comes to saving your image and location the app crashes so what yoh Create , you cant save ! Shame as before the iPhone updates worked great but would love. A response from the developer with regards to the crashing. All my friends have the same thing. Why haven’t you fixed this issue?.Version: 10
✓ Not sure it still works?Love this app but can’t seem to load photos into it any more. iPhone 12 Pro, iOS 14.2. Pleas help!.Version: 10.10
✓ Good app but the watermark money grab is grossPaid for the full app a few years ago - today, a big honking Diptic watermark appears on all pics that you have to pay to get rid of. Summary : they added something so that you have to pay to get rid of it....Version: 10
✓ Functional poverty at current versionEasy to use but it has several limitations. Many photos r oversize for the frame n cannot be anchor on correct position that can construct meaningful ideas. Hope future version r better. Plus I paid 3 bucks for it but saw some reviewers got it free..Version: 0
✓ MStoped working. Can’t import pictures..Version: 10.1.1
✓ Having issuesI can’t get my photos into the frames. Tried clicking on the frame which takes me to my photos but when I select the photo, nothing happens. The frame remains blank..Version: 10.1.1
✓ Cannot get this to work most of the timeThis app looks simple to operate but most of the time cannot get it to upload any photos except for the rare occasion .. it also should come with step by step basic instruction for the novice user.Version: 10.1.1
✓ The Thumbnail photos don’t appear?I’m trying to simply add photos from my album. According to your directions, I am to select a layout and tap anywhere, choose one or several images and once selected they should appear as “thumbnails” above the layout. They don’t. You’re app simply won’t let me add images at all. Wtaf?.Version: 10.10
✓ IOS 13.1.2 update just killed itI loved this app. I’ve come back to it time and again. But with no update in sight, after Apple’s most recent 13.1.2 update, the app removed the ability to save to device, and instead offers the options to send in text/messaging, post to apps, or AirDrop. People on the go, like myself, can’t always have a source to AirDrop to, posting to social media isn’t always what I use this app for, and texting/messaging myself the image is a lame option. I guess I’ll have to find a new photo stitching/collage app. It was fun while it lasted... RIP Diptic.Version: 10
✓ Freezing... please update...Same as many others have said, I’ve lived this app, I paid for the “full” version... and as many others have written in their reviews also— every time I save/publish an image: FREEZE. I have to quit the app and go back in to do anything more. Please hear our requests to update this app so it can go back to being a useful resource..Version: 10
✓ Not goodConstantly freezes while using. Can’t save pictures or share to Instagram without it completely crashing. Not great at all.Version: 10
✓ Needs an Update ASAP!I’ve been using this app for years now with much success. However, with the new iOS 13 updates, this app continues to crash, doesn’t save photos or leaves photos out of certain segments causing me to re-do the collage again (or screenshotting it after much frustration). I’ve depended on this app for business purposes as it is straightforward and simple with no ads or watermarks (for photos). I truly hope there’s a resolution to these app issues very soon! Otherwise, the app is 5 out of 5 stars..Version: 10
✓ IssuesPhotos will not appear in frames. Fix please!.Version: 10.1.1
✓ Doesn’t workI pick my photo and it just shows the blank grey screen. I could have gotten and free app but I paid to avoid getting a buggy app instead all I got was robbed..Version: 10.1.1
✓ Great app but currently brokenI suspect iOS change is the problem. After selecting images to used step, the icons for the images no longer appear in the work area so you cannot proceed to the next step. I have rebooted and reinstalled, it’s still broken. ————— Review for when it works: I often create a animated 2 x 3 collage of photos for friends and publish it. Very, very nice. After publishing, I need to return to to the last animated collage and substitute a photo or two, keeping aspect ratio, frames and all other settings so I can publish a new customized animated video. Please, please add this capability!.Version: 10.10
✓ White photos...This app can be frustrating enough that I came here to write a review. I’d say today 5 times out of 7 times I have tried saving a photo only to see that a blank white photo has been saved. It’s the most annoying thing. It has happened the whole time I’ve had this app, but never this bad. The devs need to tackle this, it creates a bad UX.Version: 10
✓ Doesn't work on my fully-updated iPad Mini.No support options visible. Mistake, buying this. Money down the drain..Version: 10.1.1
✓ Not workingI just bought this app yesterday for work purposes, and it’s not even working. Just trying to put 2 photos side by side and every time I click a photo to use, it doesn’t show up in the frame. I have tried closing out of the app, I’ve reset my phone, and it’s still not working. Money down the drain..Version: 10.10
✓ Long Time UserI’ve been using this app for several years. It’s solid and does a good job. I am disappointed that I don’t see new features being added. One feature to add would be the ability to save previously created collages in the app so they could be edited later. for example, I make collages of my pets and if a few months later I want to swap one photo in the collage, I have to recreate the whole thing from scratch and search all over for all the other same photos as the original. I would also like to see some new, modern looking collage styles added and maybe even a way to mix and match or build your own..Version: 10.1.1
✓ 😕Stopped working.Version: 10.10
✓ Pictures don’t actually show up !As of the last “little while” the pictures say they are there but you can’t see them ! Super frustrating especially because I paid for the app!.Version: 10.10
✓ It’s Done Its TimeI’ve used this for years but unfortunately it can’t be used anymore with my iPhone X. It freezes every time I try to save. It probably needs updating. Will unfortunately be deleting this app..Version: 10
✓ Not complete, cannot Scale your photos!Update; Absolutely NO RESPONSE from the Developer. It’s been 3 weeks since I first emailed them. Sorry I bought this app and all its in app purchases! App does not allow positioning / scaling of the imported photo/photos. Heads are cut off etc. The app scales and then snaps the photo where it wants it, not where you want it! Even the aspect ratio does not completely show the whole image in the frame. No response from developer on this bug..Version: 10.10
✓ SadI loved this app but it doesn’t work with iPhone 11. It just freezes and never exports the photos.Version: 10
✓ Bring back oldIt doesn’t show any pictures on my screen I’ve had to delete after battling with my emotions. ☹️.Version: 10.1.1
✓ Over RatedSimple app but lacks some useful features. You can add text but not change its size. Despite allowing a college of photos only one text entry allowed per page. Be aware that changing the aspect ratio – to say 16x9 to fit your large screen TV – requires in app purchase..Version: 10
✓ Why do you need Cellular data?…to use this app? I don’t use tagged locations and it’s not required so why won’t any photos load unless Cell Data is turned on for this app? Sketchy..Version: 10.1.1
✓ Charging to remove watermarks?My wife has been loving this app but suddenly it seems you are pasting your watermark on the animated pictures and charging 99p to remove them. Seriously?.Version: 10.10
✓ Final Product Has LogoThe App itself is good and am happy to see the new updates include video and picture aspecting (like Instagram's Layout), but was very disappointed to see that you have to pay to remove their logo from your work. @Diptic, how about just allowing people to create great content and have the confidence in your product versus forcing us to promote your app on your behalf unless we pay for it..Version: 9.1
✓ Slow and not user friendlyIt’s an absolute battle to add more photos. 1st attempt is easy - but don’t forget anything! If you do, it just will not connect back to your photo albums to add more. Also, when you try to publish to Instagram, it takes hours to show up, and then if you want to promote it, IG will take 2 days minimum to approve it - it doesn’t seem to like Diptic..Version: 10.1.1
✓ Great appNot the easiest app to use with my I phone.Version: 10.1.1
✓ Wouldn’t recommendJust downloaded and just crashes about 30 seconds in every time I try to use it. Waste of £2.99.Version: 10
✓ Before your update July 2020 your app worked much betterMan I loved your app, used it constantly. Your last update gave it kinks and made it harder to use. Aspect: I paid to update aspect to pull it to any size I want- now it’s back to set sizes. When I finish creating one project and come back to make another, the old pics are still up there 🤦🏻♀️.Version: 10.10
✓ No updates for 3 years?????This used to be my favourite app for combining photos but I think I will be looking for an alternative. This now outdated app has clunky performance, bugs when exporting and the app resolution itself is still sized for the iPhone 5. I’m shocked that Apple would even allow that considering how horrible it looks on new devices. If developers are still reading these reviews, it’s time for a new version. I would gladly pay for something more robust and updated. The only reason it even gets two stars is because it’s a useful app although ridiculously outdated..Version: 10
✓ I want a refund but I can’tThis is my first angry app review EVER since I first used iPhone n years ago. Downloaded this app’s bundle and a few in-apps (reluctantly) 30-40 minutes ago because my other brand app (which used to work perfectly for like 2-3 years!) was bugged and unstable and this app has high ratings APPARENTLY. Mad regrets because my other brand app can do so much more with less pricetags: - takes forever to load even after reset - still needs in-app purchase to remove the watermark?! - can’t seem to trim songs? I’m not gonna use an intro of a song for a video! NOR downloading another app doing it - in-app purchase for aspects? Why don’t I just use iMovie then? You might ask why did I purchase this? Well cos it has this hype on the Internet and now App Store has a no refund policy. Sincerely, angry customer..Version: 10
✓ App needs updateThis is one of the best collage apps but it desperately needs an update because it freezes after export in iOS 13. Still using it because it remains better than all of the other collage apps if all you need is multiple photos in one frame, without anything fancy..Version: 10
✓ Annoying!Check for bigs! I select an album - sometimes it comes up, sometimes not. Please improve!.Version: 10.10
✓ Broken!Can’t get my photos into the frames any longer. The app has been completely broken for some time. Clearly the devs know this and have done nothing. Cynical me says they’re probably working on a new app that they want everyone to buy again 🤔.Version: 10.1.1
✓ Broken app abandoned by developerDiptic used to be a useful app that I used frequently, and I purchased several of its premium in-app features. However, it began to freeze at the point when photos were being saved, so I tried to contact the developer (Peak Systems)—but no response. Then, I noticed that Diptic hasn’t been updated in three years, and other apps by the same developer haven’t been updated for even longer. Not sure why abandoned and unsupported apps that are no longer functional are allowed to remain available for purchase here in the App Store..Version: 10
✓ Hangs every time I try and save an imageUseless!.Version: 10
✓ Was a great app: now? Don’t botherI’ve used this app for a number of years and loved it however: what on Earth is the new version? It is terrible and I can’t use it - I am deleting it NOW. Rubbish.Version: 10.10
✓ Update from previous 5✴️This should be removed from the App Store or bought by another company. Support page doesn’t exist any more. From using this daily for years (it was brilliant) I have gone to checking it out every few months only to find nothing has changed. For a while it was freezing on publishing of the final collection. (Shut the app down. Check photos to see if it actually saved. Relaunch app. Repeat). Now it won’t even upload any photos. If you look. All the reviews are OLD. So utterly disappointing. It used to be GREAT and I have found nothing to replace it..Version: 10.10
✓ Photos don’t workEverytime I pic photos to collage together if they are more than a few days old they won’t work and when I go to change the layout all of my photos are gone.Version: 10.1.1
✓ FIX the FREEZEGreat app, been using it for years... but starting approx 6-9mo ago it freezes after saving images. Then must exit the app, open Photo library to confirm the image was created, then restart the app. Come on dev’s, please fix this. Thx..Version: 10
✓ Great idea, needs some threadingNice app. Easy to use, beautiful results. Happy it runs on iPad too! One thing this app sorely needs (and why I am not giving 5 stars) is some threading for photo taking and importing. I want to be able to select all photos for the diptic quickly, without waiting for each one individually, as this makes the process slower and more tedious than it needs to be. Same when taking photos. In other words: why not save the last photo while I am framing/choosing the next one, instead of making me wait?.Version: 4.1
✓ Newest update = downgradeI'm really disappointed with the newest version. I now have to pay for things that were free previously. It was simpler and better to use before the last 2 updates with the newest update making things cost money that, like I said, were free before. I find myself not using this app as much now because I refuse to pay for something that was free when I first purchased the app. You always take a risk when updating apps and this is one that I wish I hadn't..Version: 6.1
✓ This App no longer worksUnfortunately this app no longer works on my iPad, which is a pity as I used to love using this. Over the years it’s produced some wonderful photo montages, but now it’s totally useless. I can’t get it to upload a single photo :-(.Version: 10.1.1
✓ So-soA bit limited. Only 5 layouts and only one output size (1024x1024). The interface is also a bit weird. Doesn't autorotate on the iPad so you have to use it in portrait. Also, the interface forces you to change the mode for different actions (adding, positioning, adjusting contrast, etc.) which is a bit annoying..Version: 0
✓ Not a fan of updateI’ve been using this app for years and even purchased it, but now I see that you have watermarkings on it and have to purchase it again to remove it ... seems ridiculous after I’ve already purchased your app once before..Version: 10.10
✓ Freezes Every Time!I really want to love this app. It functions beautifully and is very intuitive to use. It has adjustments for everything. BUT.....I have yet to make to export a single photo. I’ve tried exporting to Instagram, save to my phone..... everything, but all I can get it to do is export to a text message. iPhone 11 Pro user here..Version: 10
✓ Keeps crashingUnusable! I was sure I’d paid and then now finally realised why the app is bought hasn’t worked for ages, you have this app! So now I had to buy this for 99p to avoid watermarks, yet this app keeps crashing! I WANT MY MONEY BACK..Version: 10
✓ Doesn’t Work AnymoreMy version doesn’t work anymore and don’t see anywhere to update it. All photos loaded don’t show at all and I’ve tried everything to get the app to work........ HELP!!!!.Version: 10.1.1
✓ Won’t workCan’t get photos into the program with the updated format. Given it a few goes over time, still doesn’t work. Shame this was a great program when it first came out..Version: 10.1.1
✓ Great application, having lots of fun with it.Does exactly what it says on the box. Easy to use & has a range of features that can be tweaked, like the border colour, the thickness of the box. Would give it five stars if I could apply a different type of border, such as faded or rounded, rather than just being able to change the width & colour of the borders. I would recommend PicFrame app instead as it's cheaper & has more options to change the frames..Version: 3.0
✓ Absolutely NO SUPPORT!:(.Version: 10
✓ Use to be good but now keep freezingI use to use this app a lot and loved it but now all off a sudden it keep crashing when I go to save my image. Tried deleting the app and reinstalling it but nothing works. Been like this for months now! Not happy jan!.Version: 10
✓ Freezing on exportHaving a as lot of freezing issues on new iPhone 11 - esp on exporting/saving image.Version: 10
✓ Stopped workingNot happy, used to love it. What’s the deal?.Version: 10.1.1
✓ Great idea but crashes before publishing EVERY timeIt looks great, but nothing publishes. I read the FAQ’s and hit reset...still didn’t work. I switched my phone off and on again, still froze. I checked my phones memory, all good there (these were the suggestions if there are problems). So very disappointing..Version: 10
✓ Used to work great!Used this without problem for years. But lately it’s incredibly glitchy. Freezes. Won’t save images. When trying to save a collage it will only save one of the images? Essentially worthless anymore..Version: 10
✓ Was good but now needs workUsed on iPad but it seems incapable of seeing pictures in Photostream. Please fix otherwise not much use..Version: 10.1.1
✓ Used to like this appI purchased this app a few years ago and use it occasionally. The past several times I’ve tried to upload a picture. The picture just never shows up. I tried to delete the app and re-download so I have the latest version. When I tried to contact it would not open my email to send an email. I just got an error. I guess I’m just going to delete the app permanently..Version: 10.1.1
✓ HorribleThis app worked for the first couple times and now nothing. Can’t add any photos..Version: 10.1.1
✓ Doesn’t work at all - total wasteI bought the app but it doesn’t load any of my pics. I select them, a pop-up shows up, I confirm and then the template is empty. Restarted, tried a bunch of times... Wrote to customer support and haven’t heard back. A simple app that doesn’t do its one basic job. Save your money..Version: 10.1.1
✓ Paid the $.99 and now I regret it...I’ve had this app for years since downloading it when it was the app of the week and never had a complaint. I recently paid the $.99 to be able To put white bars on vertical videos and publish them but it’s only publishing :10 of it and there’s no option to do longer. What a waste. If I had known only :10 would be possible to publish, I never would have paid. NOT worth it..Version: 10
✓ Needs updating!!!This app had been the best in class! Unfortunately it has not been updated in two years! That’s how old the most recent version is. Sad to let such an excellent app languish and fade till updates of the iOS make it unusable. In iOS 13, you see it lock up on try to publish the images. Crashing like this is not a good sign. Hoping there will be a long overdue update released soon! But I fear I will have to perform Last Rites and bury the thing and move on..Version: 10
✓ OkEasy to use, great options but I have difficulty in saving it EVERY TIME.Version: 10
✓ Needs FixTransparency no longer works when selecting the circular frame..Version: 10.1.1
✓ Good, but...Need to apply more then 1 text box!!!.Version: 9.2.1
✓ Layouts are much bigger on ipad air2 than on my other ipads why ?Layouts are much bigger on ipad air2 than on my other ipads why ? Cannot create a circle image without a background around why ?.Version: 10.10
✓ Nothing works!!Waste of time!.Version: 10.1.1
✓ Used to be my go to - Not working anymoreThis used to be my go to app, used almost daily for social media when wanting to post a collage of images. Lately the app freezes and hangs and many of then frames come are “published” missing images in the frames. I’ve had to resort to screenshots of the framed images and am ready to give up. So hope this will be fixed! Used to be superb..Version: 10
✓ Needs updateI have enjoyed using this app for years, but it seems as my phone updates this app becomes less useful. It keeps crashing and freezing. Time for an update..Version: 10
✓ Used to be fab...Just like other recent reviewers have stated, it was once fab but now it keeps freezing-every time you “glue” and most infuriating of all, you can’t SAVE!!! Why??! It no longer performs as I need it to so v sadly shall be looking for a different app....Version: 10
✓ Used to workNot too sure what’s going on but the app freezes now and I am unable to create collages. It used to create really good work. I used to do all of my projects now I cannot create even one. Please fix. Thank you..Version: 10
✓ OofThis app was a terrific staple, but iOS 13 has rendered it unusable. It freezes up at export time or exports blank projects. You can screenshot your work if you want to do it that way, but that means you can't include videos, which had been a cool bonus. (I would have given It five stars pre-iOS update issues.) It seems like they haven't updated in forever, so I'd be shocked if they suddenly de-bugged it. Time to find another, alas..Version: 10
✓ Suddenly have to pay for options??I’ve been using this app for YEARS. Today i realized they want to now charge me to adjust the aspect ratio, when it was always included. I can understand if they needed to increase the price for new purchases, as they have a right to make money, but suddenly charging within the app for something always offered free? NOT COOL. Will no longer use this app..Version: 10
✓ Remove from app store!This app no longer works most of the time. If I simply join two photos and try to download them, most of the time the app hangs and when I go to my photos library there’s only a partial image stored. My workaround is to take a screenshot of that finished product and crop it. I shouldn’t have to do that. This used to be a great app..Version: 10
✓ Photos not populationgI’m selecting photos but frames are still empty. Even after saving photos it’s just plain image..Version: 10.1.1
✓ Paid twice for this appI paid for this app in 2014, and again just now for a new version of the same app. To add insult to injury you have to pay more to remove the watermark..Version: 10.10
✓ Can’t remove watermark. Dev. don’t respond!Paid for the full version years ago. Was fine until the past two updates. Stuck with the watermark on it and it won’t let me restore the app as I already paid for the full version and never had this issue. Sent two emails to the developers within the last two weeks and zero response..Version: 10
✓ Four stars list for recent in app purchaseI have had this app for years and loved it, even bought the Mac version, but out of the blue an update means that unless I pay 99p then my pictures are left with a water mark. Very annoyed..Version: 10
✓ Since updating this app is unusable.My previous version of diptic was fantastic. It was stable and allowed me to collage photos together easily. Since making the mistake of updating (which seems to have been nothing more than a cosmetic change to the interface) the app is now worthless. It crashes frequently from such apparently difficult tasks like accessing my photo album! Worse still is that after the app crashes whichever layout you were using to collage some photos together will no longer work. I can't access my photos from the majority of the layouts now. A tip for the developers going forwards. Perhaps test your work for bugs before releasing it?.Version: 7.4
✓ RubbishWhen I choose photos for the animated frames, one is always missing. Then nothing happens. There is just grey space. Definitely NOT recommended..Version: 10.10
✓ DécevantNe fonctionne plus depuis longtemps. Il ne prend pas mes photos….Version: 10.1.1
✓ Please update for iOS 14Needs updated Try adding a photo it doesn’t appear.Version: 10.10
✓ Your sh**** app isn’t functioning properly& it has been like this for a year, I have paid for this app! Fix it or refund the money!.Version: 10.1.1
🙂 Diptic Positive Reviews
Diptic works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Diptic.
⛔ Diptic Problems
