- 40.1LEGITIMACY SCORE
- 41.6SAFETY SCORE
- 17+CONTENT RATING
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Yen Press App Complaints & User Negative Comments 2024
Yen Press app received 60 complaints, negative comments and reviews by users. Have you ever had a bad experience using Yen Press? Can you share your negative thoughts about yen press?
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Yen Press for Negative User Reviews
✓ HosedYay, i can't access any of my past purchases anymore on this app!!! wonder if it's an ios 10 issue? well, not the first time i haven't been able to access my stuff here before..Version: 2.3
✓ Needs to be updatedAs the review title says, this app is in need of a major update. It is really great to be able to read all of these stories and whatnot, but it is really annoying to have to use a system that hasn't improved for nearly three years..Version: 2.3
✓ Awful!!!!You have to pay to read the books. The add in the paper copy of Maximum ride said they were all free so this app is a scam DO NOT DOWNLOAD!!!!!!.Version: 2.3
✓ Yen press app needs workI think this app is ok not great and could use a lot of work first the books are full price to me I might as well just go and buy the actual book for that price. Second they don't update the books at all I got to the point where I just got rid of this app sine a big chunk of the book they do have aren't what I like but I would keep it hoping they would put more selection. They just need to maintain this app some more and make a few changed and this app would be 10x better..Version: 2.1
✓ Extremely crash-happyIf you're going to encourage people to buy legitimate copies of manga, maybe you could make it so we can actually read the volumes after paying for them. This app refuses to completely download my purchases & constantly crashes. Awful..Version: 2.3
✓ Plz update your app!!!!Hey so I wanted to download this app so I can read maximum ride but it says that you the developer need to update it in order to match with my iOS, so if you could update your app that would be great.Version: 2.3
✓ Awful.I would love to spend oodles of money in this app but it keeps crashing. This app has potential to be as good as the VIZ app but they don't seem to care..Version: 2.3
✓ Buyer Beware – Difficult to restore purchased contentI could go on about all the other things previous reviewers have mentioned, the books that are $3-4 higher in price than similar apps, the general bugginess, the poor selection and infrequent updating of titles, etc. What really bothers me, and the reason I gave the app 2 stars, is the complete lack of customer service, as well as the difficulty in restoring previously purchased content. After having to reinstall the app, I found myself unable to access my books. Clicking the “Report a Problem” link in my iTunes account page (which used to let you send a complaint directly to Apple), resulted only in sending me again and again to the iTunes Support landing page. Repeated attempts to resolve the issue, both through the in-app feedback, and Hachette's customer service page, were ignored, with not even a form email to show that my complaints were received. I finally restored an old version of the app from backup, which restored my content. However, while I now have the books I've already paid for, I have to restore all my other settings/content. Had I not purchased multiple items in-app, I wouldn't have bothered. I highly doubt I'll be purchasing any other titles through the app. It's just not worth the money, especially when you can buy a hard copy for a few dollars more, one that you know won't be a hassle every time you want to read..Version: 1.2
✓ Nope don't downloadBad app.Version: 2.3
✓ Fair prices, bad interface.While I like some Yen Press titles, this app is badly structured. It should be organized better, such as by title series, not thrown all over the place like you don't care. Secondly, put a search option in, makes looking for titles a lot easier. Lastly, put more titles in. I'm waiting for Spice & Wolf to be released in digital. The prices are fair, within $5-7 is better then $10-15. (Most people don't realize is that a good portion of that goes to making the paper for the book, publishing and then advertising it.) At least look how another company put a manga portal app together, like Viz, they got the structure down pact..Version: 1.2
✓ GarbageThis app hasn’t been updated in eons. Books that I have paid for will not re-upload after they have been archived. There are landscape/portrait orientation issues that make the app virtually unusable. If you want to buy Yen books, do it on comixology. I’m going to bite the bullet and rebuy them on comixology, as this app just isn’t worth the effort..Version: 2.3
✓ App is totally brokenIt just doesn’t work. Can’t they hire some one to refurbish this app. Once upon a time it used to work….Version: 2.3
✓ Can’t even open the app nowThis app feels like it’s been abandoned..Version: 2.3
✓ Almost Excelent...Excellent selection of a wide variety of colorful titles. However, desperately need to be updated. System keeps crashing, and downloaded previews keep disappearing from library!.Version: 2.3
✓ Zero if I couldI don't like it because you have to pay for the books plus I could probably get it in a public library.Version: 2.3
✓ Worst manga reader on the iOS.While I appreciate the nice selection of manga offered by yen press, it doesn't really matter when I'm unable to read any of them. The app crashes constantly, and is so slow on the few occasions it actually opens that it's basically unusable. I prefer to buy manga when possible to support the industry, but I will no longer do so with yen press as long as their app is in its current state. Seriously, go download viz media and dark horse comics as their apps actually work. Leave this one alone until they release a big patch to fix all their problems..Version: 2.3
✓ Please update the appPlease update :(.Version: 2.3
✓ Fix bugs PLEASEThis app has not been updated in so long that I have just about given up on it. It auto rotates itself to be portrait oriented despite having rotation locked in landscape mode, downloads are VERY slow, and the keyboard glitches all the time. Cant see the entire app on my ipad due to these glitches..Version: 2.3
✓ AwfulThis has got to be one of the worst apps I've ever used. It's highly unstable..Version: 2.3
✓ DisappointedCome on, Yen Press/Hachette, you guys can do better than this. This app is barely usable, hard to browse, and regularly crashes. And that's very discouraging for a company with so many great series..Version: 2.3
✓ Great content but you can't read itI bought a manga from Yen press and it got deleted. When I go to download it again it brings me to read it except it's a blank screen. And when I hit the button to go back and check the download it crashes on me.Version: 2.3
✓ Don't Download This AppI only got this app to read Kakegurui. When I bought the 1st volume it didn't download. I keep closing the app and re-downloading the manga, but I keep getting this error saying it's unable to download. After getting fed up, I sent a message to the company for a refund. I still have not received a refund and it's been over a month since I sent that message. Don't download or buy anything from this app or you'll lose your money..Version: 2.3
✓ Needs a lot of workThere's no search bar so you have to scroll through all the titles to find one you want the previews are way too short, half the time the space is almost totally used on the opening art pages so you don't get a good idea of the story the scrolling is a problem because I have to enlarge a page to read it, then I have to put it back to its old size to swipe to the next one there doesn't seem to be any sort of order in the manga list, just random titles thrown in all over it it has potential, but needs some serious overhauling.Version: 2.1
✓ Don't buy manga on this app..When I first downloaded this app, it worked ok but it was very slow. When I purchased a volume of a manga, the app would not open back up. I even tried restarting my system and that did not work. So I had to delete the app and download it again just to open it, only to find out that the volume I just purchased was not available to read.. It's a shame because this app has a lot of good manga....Version: 2.3
✓ No Retina supportThis app would be great if it supported the Retina display on the new iPads. I've only bought the Yotsaba&! 11 book, and everything is pixelated. It would be nice to be able to zoom in on a panel too, like on the VIZ Manga app, even if the scans are not that high resolution. Also, the selection of books available digitally is pretty limited, but I figure that's a rights issue. I generally prefer digital books but the Yen Press app's low quality display makes me want to get the print versions..Version: 2.1
✓ Don’t even use but it’s still here?I never used Yen Press, so I decided to delete it but it’s still here. Don’t recommend the app..Version: 2.3
✓ App hasn’t been updated in 6 yearsIt’s safe to say that they have abandoned this app. The layout and UI still function like it was meant for an iPhone 4 and doesn’t work on modern devices. You’re better off buying the physical copies if you’re a fan of their library..Version: 2.3
✓ Disappointing 😤*Don't bother downloading, it's a waste of time...* Honestly I am so devastated.. I downloaded this to read my favourite Mangas that Narae Lee has made and there I am bragging to my friends (who read Maximum Ride with me);"Oh boy look at me, I'm going to download the app and read book nine and 10!!" And look at me now, writing this review about how terrible this is. 11-12 dollars for a volume?!? I read Mangas in a day or less, and guess what? It's FREE at my school library! Gee, I could even go to a book store and get them for LESS. Besides, the only books in this go up to 5.. Waste of money and time....Version: 2.3
✓ Very disappointingThere are some good manga titles available here, but my experience with this app so far has been dreadful. First of all, it crashes every single time on all devices when going from the library to the main page/store. Titles have not synced between devices; I had to sign into the app on each device and download/restore my purchases, and the latter process took a ridiculously long time to complete. Finally, and, in a manga app, perhaps most unforgivably, there is no bookmark function (at least none that I could see...am I missing something?), so each device 'remembers' a completely different page than the other! As I say, there are good manga available (and that's the sole reason I give this app 2 stars) and I was excited to contemplate purchasing them, but that's hardly likely with an app that doesn't function. Extremely infuriating and disappointing..Version: 2.3
✓ To keep it simpleSelection is short and not completely up to date Interface is chunky and buggy (especially the gesture, keyboard, and processing time) But it does offer Haruhi Suzumiy, Omamori Himari, High School of the Dead. In other words save for the manga release this app needs a lot of work in terms of speed, interface, and the time it take for the works to be released (Haru-chan is missing).Version: 1.2
✓ Update the app please!!!Pls.Version: 2.3
✓ Image Quality Issues on Retina DisplaysMy biggest complaint about this app is the poor image quality of the manga. The quality issues are especially apparent on retina display iPads. There is a lot of anti-aliasing around text and drawn lines that makes the details seem very jagged and not smooth at all. My eyes fatigue after awhile from reading the text which seems out of focus. For an app which is primarily used for reading this is a big problem. Other competing manga apps such as Viz do not have a retina ready app, but there image quality scales well enough, so there is no loss of quality and every thing looks smooth. Yen press, please consider increasing the image quality of your manga, so it is more readable..Version: 2.0
✓ Good Library, Poor AppThe Yen Press app has a very healthy library of publications that cannot be found on online manga sources due to their strict licensing practice. However, the app falls short on everything else. My biggest concern is the interface. It's clunky and difficult to navigate. For starters, most series are barely organized. You'll find volumes of manga scattered across a list in no particular order. Moreover, there is no search function. The user interface also feels unresponsive. While the app is stable throughout a reading experience, closing the reader to your library will induce a crash 99% of the time. As of now, there is no reason to purchase manga from this app as most publications can be found on iBooks at a lower price. Only 2 stars because the app isn't downright unusable and it has a great library..Version: 2.3
✓ Please update the app!!I’m a huge fan of Yen Press. I do prefer physical copies, but sometimes I can’t afford to pay exorbitant amounts of money for OOP copies so I want to buy digital and an app is the best way to do that. I hate using a browser on my phone for manga. Please get on this, Yen Press..Version: 2.3
✓ Hope To See An Update SoonI enjoy the manga Yen Press gets, but their app still has many improvements to go. Things I would like to see: 1) Have a sort/search option available in the store portion to find a series. From what I can see and navigate within the app, the only search option is in your personal library. Otherwise, you will have to constantly scroll looking for a particular volume of a series. And the way they are listed I believe is from newest to oldest. 2) Please work on the app to make it run more smoothly. Still run into crashes every so often..Version: 2.3
✓ Slow downloads for Great CollectionI have mixed feelings about Yen's app. I love the collection of manga--I still think Yen's library has more variety than Viz. However, the app is incredibly slow. The load times slowed down ever since the upgrade to version 2.0. On top of this, the app cannot change its orientation. The layout looks ugly. Worst of all, each volume takes forever to download. I would have deleted this app if it didn't have Bamboo Blade, K-On and Fullmetal Alchemist in the library. I sincerely hope that the developers make some massive improvements in the near future..Version: 2.3
✓ UpdateIt’s been 7 YEARS from the last update it isn’t compatible for iPhone anymore. There are multiple manga I cannot read because of this.Version: 2.3
✓ App hasn’t updated in six years don’t downloadThis apps been out of date for some time with no sign of ever being updated.Version: 2.3
✓ Upset!!!I was using this app and bought a few manga but now in OS7 it crashes as soon as I click on it. I bought something I can't even read! What a waste of money!!!.Version: 2.1
✓ The appTerrible absolutely terrible.... High school of the dead and all the other good manga's have been deleted..... Please at least add spice and wolf light novel!!!.Version: 1.2
✓ BrokenThis is an okay app and I was really exited to read the maximum ride series but my app won't work its lagging and stuck on the home screen if you fix this I'm sure people would get this app and you should make it mor organized so you can search up the book series your looking for..Version: 2.3
✓ Absolute garbage...Terrible loads glitches out all the time purchases don't work half the time. Super slow and terrible quality releases. But because of their menoploy on translation rights you have to buy from them if you want to read your favorite novels and manga. Better to learn Japanese then support this garbage..Version: 2.3
✓ Absolute junkThis app is so low quality with the categories and sells books for a much too high price - where you can get a better copy on amazon for half price. It was incredibly surprising that this app was being sponsored in the MAXIMUM RIDE manags... Especially since it was such a garbage reading platform. I do not recommend getting this app in the slightest - it is incredibly hard to navigate and overall shouldn't be bought from or used by anyone at all. To make this app useable or better... Have things more sorted out then they are and just trash everything there and start new - and don't get a three year old to design it..Version: 2.3
✓ 1 YearIt's been 1 year since the last update, the catalogue is rarely updated, & there is no web interface. If Yen Press is not even going to try, then it should just let its licenses lapse so competitors with a qualified ecosystem may cater to customers needs..Version: 2.3
✓ It doesn’t workIt doesn’t work on the newest iOS version.Version: 2.3
✓ UpdateI have loved reading on the app but now I cannot even get on the app to read any of my books. Update this app please..Version: 2.3
✓ UnreliableThe 3 Manga I've purchased have disappeared from my iPad and they appear in the store as if I'd never purchased them. It seems that I gave them my money for nothing. Very poor and unreliable app in my opinion. I don't recommend it..Version: 2.0
✓ Update the app for IOSI’m not even able to get into the app so how am I supposed to read on this app?.Version: 2.3
✓ HiThis app needs to be updated for me to use it which is awkward.Version: 2.3
✓ WhatI haven’t even used the app because I can’t it wasn’t updated in a while so it’s not able to be used on my phone since the app itself isn’t updated and I’m kinda mad bc I want to read this one series.Version: 2.3
✓ Not usefulThere are plenty of options but there is no search function and the app crashes constantly..Version: 2.3
✓ Mac Version?I don’t have an iPhone, however I still wish to use this app so it would be great if I there was some Mac compatibility. Thanks..Version: 2.2
✓ Love the App but it crashes all the timeI been using this app for a month it's pretty cool because I like my manga digital(no space in my house for so many books)but it's been crashing a lot and think that I share the same with everyone that every download takes forever and if you lock the Ipad o switch to another app the download pauses, it's a pain to be waiting. Pleaaaaaaassssssss fix this app I want to keep reading my fave manga..Version: 2.3
✓ CrashesCrashes on launch and can't even use it..Version: 2.1
✓ Seriously?!?!This app looks like it was designed for a flip phone. No categorization? Search? The content fills up about 1/4 of my screen. Horrible experience. With a name like Yen Press/Hachette - how the hell does your UI look this bad!?!? Bring your content up to 2015!!.Version: 2.3
✓ SlowSlow, but still worth it..Version: 2.3
✓ Crashes in OS7To begin with, this app was never that wonderful, but with the new OS7, it just plain crashes. So if you have an iPad2 and want to download this app. Don't bother. It's one million years behind Viz!.Version: 2.1
✓ PAY FOR EVERYTHING 😡U can’t read any manga unless u pay! What the heck!? I wanted to read maximum ride vol 5 cuz meh friend wast done with it and I couldn’t wait so I downloaded the app... when I searched up maximum ride... what do u know!? 11 BUCKS FOR 1 BOOK WHAT THE HECK!? 0 stars 😡.Version: 2.3
✓ Do not buy manga with this app!The app takes a long time to load and crashes often. Manga volumes that I’ve purchased have disappeared, and when I try to download them again from the archive, I get a message telling me that it is unable to download because the server certificate is invalid. If you want to buy digital titles from Yen Press, buy them through the iBooks store instead, I may need to re-buy the issues that I can no longer download, which really ticks me off..Version: 2.3
✓ So BadThe yen press app is completely inferior to the biz media app and is missing hundreds of titles they should be carrying. I was expecting more of a monthly subscription for the entire library of manga like the Viz App but was sadly mistaken. I would love for yen press to fix these issues and layouts and would be more than willing to come back and pay!.Version: 2.3
🙂 Yen Press Positive Reviews
Yen Press works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Yen Press.
⛔ Yen Press Problems
