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- 84.2SAFETY SCORE
- 4+CONTENT RATING
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KCCI 8 News - Des Moines App Complaints & User Negative Comments 2024
KCCI 8 News - Des Moines app received 34 complaints, negative comments and reviews by users. Have you ever had a bad experience using KCCI 8 News - Des Moines? Can you share your negative thoughts about kcci 8 news - des moines?
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KCCI 8 News - Des Moines for Negative User Reviews
✓ Redo SiteI really don’t like it when there is a breaking story that comes up in the news feed but then you cannot find it for an extended time period on the site. You also need to organize the pages by tabs...local news, state news, national and international news, weather and sports. Get rid of old stuff. Finally, make your weather both video and text. To see the weather, I don’t need to see a video (after a commercial) about the weather..Version: 5.13.47
✓ NotificationsI get notifications several times a day about various news stories and when I open the app to learn more about the story, there is no story on the app until sometime later. Maybe it is just my app. If it is not my app, then please don’t send out a notification without a story that goes with it. I just got a notification now. “ police investigating after motorcyclist dies in Ames collision.” Again, notification but no story..Version: 5.13.853
✓ You don’t get to control video playback.I wanted to like this. After all, KCCI is probably the best news station in Iowa. But a couple of things ultimately made me delete it. First, when I click on an interest headline to read the story, usually a video starts playing right away that I can’t stop. I often catch up on news during quiet moments at work or when my baby is napping, so I always have to hurriedly close the app. Sigh. Also I don’t find the main page to be intuitively organized. It’s kind of a chore to find things. Update June 2020: I downloaded the app again to keep up with news on the riots. It works great to watch the newscast while the news cast is simultaneously on TV. But if I want to watch anything else, I have to watch at least five commercials for 10 seconds of video. It’s a little crazy and not for me. Will delete again. Sigh..Version: 5.13.934
✓ Report A Bug is broken.Ironic that Report A Bug button is broken? 🕷 Also Report a News Tip button also not working IPhone 12 Pro iOS 14.2.2 (up to date). Looks like it takes the tap, but nothing happens... I would’ve tapped Report a Bug instead of reporting it here, but.... I seldom use this app because it’s annoying with the repeated ads in videos, the length of stories too short, weather page hard to look at (too busy), harder to get to radar (I use NOAA)..Version: 5.15.474
✓ Best weather peopleI watch KCCI for the weather only. These people are by far the most accurate and nice. Have stopped watching the news as I find it biased, and very liberal. If I want to watch trash news, I would watch CNN or msnbc. You have lost a large number of viewers for this reason. This is my review from sometime back. Nothing has changed as far as the news goes. Watching the news on KCCI is like reading the Des Moines Register. Not happening,.Version: 5.15.244
✓ The WHOLE Story, Please!!Trying to read articles on this site is like reading a newspaper with random chunks cut out — it disappears behind an ad, and when it reappears below the ad I am lost because I have no idea what was said in the part I couldn’t see. Incredibly frustrating! I have been a KCCI app user for several years, but this is driving me absolutely crazy — I am switching to another app until this is fixed..Version: 5.13.614
✓ Commercials at the top of the storyIt would be way less annoying if you had a different commercial for each story! When I have to listen to the same spot for each story, I don’t want to be on your site or buy from your advertiser! The lost annoying idea for marketing to date. Site rarely updated. We live in a large metropolitan area. Surely you have more than 10 stories a month! Also people who could update things on the weekends..Version: 5.15.650
✓ Add more news storiesYou have some articles on here for a month or more. Move on as it is boring news. Sick of hearing what you think you want to report and not what the public really wants to see or hear. Tell the truth and not your side of what you want us to hear. Same goes for weather as we live in Iowa and winter can be nasty. But employers require us to be accountable. Awhile back you showed a tree blown over and that occurs too. You have most up to date technology for weather but most that I talk to complain how you’re rarely right on that topic. I cut out regular TV and National news because it’s Fake and your opinions. Lots are leaving news all together or not watching as it’s bogus. Fix it before you’re a thing of the past and out of work..Version: 5.15.474
✓ Breaking NewsMaybe think about what’s actually breaking news... In addition, if you’re going to send breaking news alerts, maybe you could actually have the story available on the app at that time?! I changed my rating to a 2 today. About 50 minutes ago I got a BREAKING NEWS ALERT!!! for something from THREE DAYS ago. About a lottery ticket. Ugh. Definitely needed to know that ASAP, especially since I read about it 3 days ago.....Version: 5.13.242
✓ Still Not Up to SnuffThe station fell completely flat on getting information out about the derecho event in advance of its arrival. it traveled all the way from eastern Nebraska should have given the station sufficient time to gather and disseminate some information about it before it crashed down on Des Moines. And I simply can’t understand why the interactive radar information is not provided in real-time. There is always a lag of at least five minutes and that can be a long time when bad weather is bearing down..Version: 5.13.996
✓ Okay appI love the push notifications. I love the up-to-date information. But often I will click a push notification to get the story and it doesn't link to anything related to the headline. Sometimes, the video in a story isn't related to the text below the story or the headline. And I can't use the app for breaking news when I am working because there is no default way to NOT play a video when I open a story..Version: 5.15.93
✓ Slants to the rightI have been a loyal KCCI follower for over 40 years. But, at this time, I am debating whether I want to continue the relationship. I like the reporters and the weather-presenters very much; and I believe that they do their best to provide professional delivery of the news. However, stories I see on the app as well as advertising on live TV most unfortunately slants to the right politically. What happened to the truth? Given that all Republican-leaning sponsored political ads shown on your station are full of lies, thereby greatly damaging the credibility of YOUR entire PROGRAMMING, why is it that your advertising department is not required to protect the interests of your station by reviewing the contents of said political advertisements for content, in order to refuse to show such false advertising? I can’t be the only viewer who is changing the station to one with more truth in advertising as well as in reporting..Version: 5.15.698
✓ Liberal Leaning!Maybe it would be smart to reporting fairly! Start talking about who is working for the people and who is willing to destroy America for political gain! So sick of corrupt politicians that have gotten very wealthy and won’t work with the opposing party! So depressing! Maybe you should have more feel good- happy stories! I always love actual news stories but always end with more questions than answered! I also understand that law enforcement have to hold back info! Just remember there are more than Democrats that follow your news and we just want fair and unbiased news and not opinions!.Version: 5.13.535
✓ To Worse, WOW even worse now 2018The only App with Pop-up Commercials! The is horrible, when that happens to me I just close the app, and go somewhere else for Iowa News. How dare you waste my data plan minutes I pay for with a commercial. If I want to watch an ad I’LL MAKE THE DECISION. I understand if I pick a video to watch, (commercial first then video) Normally I just turn the volume off, and come back in 30 seconds. But unwanted commercial I didn’t ask for. Pff… Bad design and difficult to follow/use. The most ads for a news group, HORRIBLE. Takes over my speakers and shuts down my music too, if I wanted to listen to a story I understand. This is the only app I have that does that. Which is why I rarely use it first, I'll go to other Media apps 1st. Rating STILL has not changed. Too slanted information and not just the facts. Turns OFF my music that I'm listening to, no other app does this, why?. I avoid this app for news due to this issue while listening to music. Too many Ads, and worthless news. Still the same only app to shut off my speakers. Too May ads!!! Silly miss leading headlines. Oh and now using VUZ, BAD choice how about some national news from CBS. Still a 1 star, be a half star if they had it..Version: 5.13.26
✓ Turn off your notificationsNews coverage is great - no complaints. I would rate higher if I didn’t have a daily internal argument about turning off my notifications. While I do like being alerted to important news items, the staff does not seem to be able to discern what is important and what is not. Not every news story and/or news event is worthy of an alert. If they’d simply ask themselves before sending, “Will the largest majority of our app users see this notification and think, ‘Wow! I’m glad they told me about that!’” and NOT send if the answer is not “yes”, it would easily be a 5 star app. Until then, just turn off your notifications and enjoy the rest of the features..Version: 5.13.556
✓ Constantly freezes up; app is basically uselessI like KCCI, but if you want to read their articles or watch their videos, just stick to the website. While trying to read 3 articles, I had to force close the app nearly 10 times! It would just stop responding. Sometimes the article would partially load but be completely unresponsive, sometimes it’d just show a blank page with an unresponsive back button..Version: 5.15.1153
✓ Pop upsI have used this app for years now and it just keeps getting worse. Cluttered interface that is unorganized. The worst part however is the full screen pop up ads every 5 seconds. I see the ads inline I don’t need them in my face full screen. Very intrusive and off putting. It actually makes me want to consume the advertised product less because now I have associated it with inconvenience and nuisance. Uninstalling the app and finding a new local app maybe WHO..Version: 5.12.89
✓ Old app was betterThe old app was way easier to navigate. Straight forward. If I wanted to watch the news, I would turn on the TV. I have this app so I can READ the news and check the weather. I never know if I am going to get a blaring video that automatically pops up or an actual news article to read. I am not always in a setting where it is appropriate to watch a video. Sometimes the video content and body of written article don't even match up. I want the choice to watch a video when available, not to be forced by pop up. If not changes soon, I will be looking for another source of information..Version: 5.13.26
✓ Not the best...I agree with most of the problems people have noted-two things that particularly irritate me-when I get out of a story, it takes me back to the top of the page every time, then I have to scroll back to the bottom to find where I was. And seriously, are you going to keep that story about kids in Halloween costumes up until Halloween rolls around again? Can’t you find anything more current to share??.Version: 5.13.140
✓ Fix ItIn almost every article there are sentences and paragraphs that are cut off or incomplete. With the crisis we are in, it not helpful when an article reads “The CDC says you should” and the rest of the sentence is not there. This often happens with the most crucial information. “The accused is being changed with”what? I have emailed you about the problem with screen shots so you can see the problem but I never received a reply. That is equally offensive. You don’t care. If I find something I really want to know about I try to find the story on a different site. That’s frustrating. Why should I stay with your app?.Version: 5.13.868
✓ Fix the radar!!The old app had the best radar.. not happy with the way this app uses the radar. Why does it go back 8 hours?? I want to see a more current radar and brighter colors.. and I and I think most of you followers don’t carry what happened 8 hours ago.. I like to see the storms in motion to see what direction it is moving but when it finally gets to the current time it jumps back 8 hours so quickly that it’s hard to see where a storm is tracking.. Pleae,Please, Please get a better radar!!!.Version: 5.13.926
✓ Sad realityWhen you put your paycheck over humanity and the truth, it’s truly sad When the truth is so obvious and yet you say nothing to the people, it’s truly sad. When you watch things deteriorate and fall apart and yet you avoid talking about them, it’s truly sad. When you call yourself a new station, but the only thing that comes out is what you are told to say, and then you post other organizations lying about the same thing. It’s truly sad. When you bow down to a organized crime ring, we call our government because of your paycheck and go ahead and lie to the people you were supposed to stand up for it’s truly sad When we have children that are confused about their gender, and we know the government is just after the nuclear family and yet you still go along with it it is truly sad. Rewarding mental illness, pushing victim hood has never got anybody anywhere and look where it’s getting us.. our so-called government is literally destroying things on purpose and you help cover it up. That is what’s truly sad have a good day take care we are all human being supposed to stand up for one another not put the dollar bill above that..Version: 5.15.1381
✓ Review for weather and moreWould like to see Dew Point on the weather hourly or at least once a day on the weather app less commercials and short news time making people wait to see the weather I know your company has to make money and your all greedy and want more and more put the commercials during the sports time Less sports crap or keep it till towards the end of the news Sports is NOT important to many of us watching the news we don’t care who can jump or run the fastest Channel 8 is almost getting as bad as Channel 13 I hope it don’t come to that but if so maybe Channel 5 can keep their act together.Version: 5.15.487
✓ Too much “breaking news”I get 8-10 “breaking news” alerts per day from this app and very few are for what anyone would consider breaking news. This week alone, I received “breaking news” alerts before 7am that were to announce they have a new meteorologist on the morning show, and that a murder from 25 years ago remains unsolved. I can almost set my watch by the breaking news alert that comes as soon as the morning show is done—7:00am EVERY DAY, like clockwork. I understand marketing, but give me the option to receive only breaking news. KCCI apparently never heard the fable of the Boy Who Cried Wolf..Version: 5.15.698
✓ My news cup is at 50%It’s neither half-full nor half-empty, sadly. i am an eternal optimist, which would suggest i would hope the app will improve, but we are all familiar with the clichéd definition of insanity, aren’t we? i click on a story, sit through the same 15-30 second advert i just saw on the previous news clip, only to see a report reading the text that is the same that accompanies the video. nothing is there to enhance it. not much bang for one’s advertising buck, either. not only that, the stories are way too short. please, we’ve paid the price of admission (watching the ads), string together some in-depth reporting not available on the broadcast news. turn your reporters loose. i happen to know that they are really quite talented and capable of doing more than the scant who what and sometimes where. let’s REALLY make the kcci news app a place where iowans - and others - think of as a destination for true, investigative coverage of local issues that go well beyond the headlines. the register certainly doesn’t do it anymore. i would LOVE to see some truly award-winning visual newswork. you have the right people on staff. use them, or sure as heck, you’ll squander those valuable assets. become a real 5-star operation. please?.Version: 5.15.244
✓ On Demand needs to be updated...Every time so far when I try to use the App to watch the afternoon broadcast, I either get a replay of the morning news or a loading screen. I’d say out of watching in the work week I get like cry and get the afternoon news 1-2 times. When this happens as it has been very often, I switch to the WHO-TV app and watch their afternoon broadcast, as theirs always plays with no problem....Version: 5.11.29
✓ STAY AWAY!! Too many ads and they are all the same adsKCCI you have made things worse. Now almost every article is a video with a 15 to 30 second ad in front of it. And to top it off, these are the SAME ads I complained about months ago. I can't watch your app anymore. Way too many ad's. EVERY video has an add attached. What is worse is that they are the SAME ad. Watching the same ad a half dozen times gets old fast. Kill half the ad's and give some variety and I will give more stars..Version: 5.13.140
✓ Awful appThis app is terrible. Many of the titles are cut off of the headline stories such that you can't read the whole thing- even when you're on the page specifically for that story. Then the transcript is cut off also which makes it impossible to just skim the news when you don't want to sit and watch videos all day. There are lots of ads that pop up when you open the app. You have to watch an ad for about 15 seconds before you can watch the video clip you wanted to see. Half of the time the app crashes between the ad and the video, but if you make it through the video, it still crashes after that frequently. Hate that I have to literally click on national news to see anything that isn't local. Seems like users should be able to set preferences. Overall it's a glitchy, poorly designed app that I very much dislike..Version: 5.12.4
✓ Works butKCCI updated this app a while back and it stinks i uses to go to this page for Weather but not anymore had to download another app because they took away the 7 day written forecasts i wanna read the weather not get pictures for only 3 days Plus the format for news stinks needs to not have hidden stories cant find a story after its been posted they hide them very poor app do not recommend.Version: 5.13.242
✓ Love KCCI but not the appThe app is just plain annoying. The second you open it ; an ad will start...with full sound. Your phone mute button won't stop it. You have to actually turn the sound down manually. In the meantime, the ad is blaring. I get that ads are a part of life these days, but most will allow you to keep the sound off unless you want to hear it..Version: 5.13.868
✓ What happened?I have had the KCCI app on my phone for a decade, and I am switching to a competitor. I am so tired of of seeing primarily stories that are from non-local sources and not nearly enough coverage of important Iowa issues. I am particularly disappointed with the poor coverage of COVID-19. We need solid local information to make informed decisions for our families, and I am not getting that. KCCI used to be my favorite..Version: 5.13.996
✓ CNN FAKE NEWS & Weird FormatToo many CNN FAKE NEWS articles. I don't open ANY CNN NEWS articles. They are extremely biased and often totally misleading. I enjoy the weather and eight day forecast, especially Metinka Slater. Your format presents the same articles four or five times in different ways. You delete news from one or two days ago and keep useless news items for weeks and weeks. Not unlike any other news organizations, there is NO NEWS from 5PM Friday to 9Am Monday. Still too many biased articles from the Communist News Network (CNN) and The Always Progressive News Agency (AP.) Too few local news items from actual local news reporters. Weird layout for a modern news site..Version: 5.13.270
✓ Where did my story go?I get notified my alerts have been shut off because I didn't open enough notifications. I try to open story notifications only to find I getting taken to the main screen with no hope of finding that story. Just an endless loop of crap. I love KCCI but seriously this is ridiculous. Two improvements: 1) As your audience, I shouldn't be 'punished' for not opening every story. Apparently someone has an bonus riding on the number off times the app is opened. 2) When a notification comes up it better be the first story I see when I open the app. It's 2018 this technology exists..Version: 5.13.151
✓ Bring back the old app formatNot sure if spending my time writing this review will make a difference but the new format is difficult to navigate. Some stories are never removed and others seem to be gone in just a couple hours. When I try to search for a story, I cannot find it sometimes and just go directly to the internet and search and then usually able to find the story. When breaking news pops up on my screen, I go to the kcci site and more than half the time there is no follow up to the headline. Why can’t when I click on the headline when it pops up and go directly to the story?.Version: 5.11.6
🙂 KCCI 8 News - Des Moines Positive Reviews
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⛔ KCCI 8 News - Des Moines Problems
