- 79.2LEGITIMACY SCORE
- 81.7SAFETY SCORE
- 4+CONTENT RATING
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BandHelper App Complaints & User Negative Comments 2024
BandHelper app received 22 complaints, negative comments and reviews by users. Have you ever had a bad experience using BandHelper? Can you share your negative thoughts about bandhelper?
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BandHelper for Negative User Reviews
✓ Keeps crashingWas working fine till it told me to upgrade which I did, and it crashes as soon as I open it now. Please help!.Version: 3.3.21
✓ Prices going up in March$15 hike in prices coming March? Quite a jump don’t you think?.Version: 2024-01-12
✓ Waste of moneyTerrible app that is full of bugs. Even worse customer support. DO NOT BUY!!.Version: 3.1.9
✓ No goI couldn't even get past the start to try it out..Version: 2.5
✓ Glitchy interface , needs simplifyingThe app has features that give it the potential to be very good however the sync servers are very slow and the interface is sticky and glitchy especially if you have large lists. Bandhelper crashes often when trying to share lists and often displays sync and error messages. Serious musicians, think twice before purchasing the upgrades. If you only have a small amount of songs and dont plan to create lots of edits and setlists it may be ok for you. The interface is quite back to front and convoluted. Some simple edits take a lot of time so not efficient if you're looking to do multiple edits or sorting in a hurry..Version: 2.4.6
✓ Left me hanging too many timesMy band has been using this app for at least a year. On more than 10 occasions, after syncing MULTIPLE times, the set lists we made for shows were not syncing correctly and thus, I’m left on stage with the wrong set list. I tried to address this with tech support, but, they were unable to solve my problem. So, I’m done with it, deleted it, never again..Version: 3.3.24
✓ QuestionableI don’t mind paying for a good app But I do resent going to the App Store selecting one marked FREE no in app purchases , and then when I go to sign in there is an annual fee and renewals So the app starts with a lie.Version: 4.1.21
✓ What the?I don’t want to open an account somewhere to use an app, it doesn’t state that anywhere on the Apple store! How annoying!.Version: 4.0.2
✓ Nope, too hard - NEXT!!For a mobile trying to register us a nightmare on a iPhone or iPad Mini. Gave and went back to my old app..Version: 3.3.21
✓ Very hard to useI’ve had this program for well over a month and have spent hours trying to get it to work with my band. I have used the tutorials numerous times with the same results. This program is not user friendly at all. You have to start with a desktop or laptop computer then it crosses over to your iPad. Many times our band will want to add a song to the set list right before the venues and guess what...I don’t have my laptop or do t have enough service in the venue for it to cross over. This is not something that you can do quickly and get back to the real world of jobs, kids, etc. It takes a lot of time and I’ll just stick to the binders and paper if this is the only option I have. Trying a different app....Version: 4.0.19
✓ Another subscription serviceAnother chance to have money sucked out of your bank account every month for an app that could just as well be implemented in iCloud and be a one-time purchase. Thanks, but no thanks. Subscription apps are like little vampires..Version: 4.1.3
✓ Waste of a good ideaApp is good, but you'll never get to use it. Re-set password from band helper site is hopeless, registered 2 different accounts to try and get the app to work again, and still couldn't use it!.Version: 3.0.5
✓ Wow! ... Wait... What? ... Oh.This looked promising... Added a few songs... Ok. That works. Let me create a list. Ok... Why is this getting complicated? It looks like a list on my desktop, let's look in the app! Hmmm. No "layouts" have been created... Why do I need a layout to view a set list? Ok I'll try to create a layout... Oh. My. Gee. What? I need to use drag and drop complexity to create an layout? Wait... But this isn't a list! It is a set of pages? Ok... I'll add a document button to view a chart for the tune! Cool! I can click the button to view the chart -- it shows me the lyrics. Swipe to see the PDF chart ... Can't get out of the document view without force quitting the app. Great. I just wanted to share a set list with my band. So they could practice the songs -- auto play through the recordings. A bonus would be some chord charts for the live gig -- and PDF charts too. This application might actually allow you to do some of those things, but not without a unacceptable amount of difficulty..Version: 3.3.3
✓ How do I use???...downloaded the app but it asks me for band helper account info...which I don't have and can't create? ...please help..Version: 2.0.9
✓ Instant deleteWhy do you need an account to use this app?.Version: 3.1.15
✓ Too complicatedWhy make it so hard to get started? I’m looking for a simpler solution.Version: 3.2.9
✓ Difficult to useThey’ve made this app way difficult than it should be. Just want to scroll while doing live performance using two finger click like it said. I can’t find it even after looking at the help video 50 times. Don’t make stuff so complex it’s never good!.Version: 2024-04-13
✓ Unable to access programCant even get into the app. No password worthless if you cant get into it!.Version: 3.2.6
✓ Over complicated even on basic levelSpent 20 minutes after installing to import one of my tab sheets into this app without success Sticking with OnSong…..hard to beat Uninstalled.Version: 2024-04-26
✓ Just now downloadedJust downloaded, opened... says I need an account, no links or info on how to create one... so...?.Version: 4.0.12
✓ I wish this was betterI’ve been looking for years for an app like this, but this is not the one. I wish more time was spent on the user interface rather than adding as many features as possible. There are so many things that are completely confusing or just don’t work properly. It’s not very friendly to jump into even after watching all of the tutorials it’s far too complicated for every day use let alone trying to get your band members to join up to and use. I ended up, deleting it and finding something else..Version: 2024-02-18
✓ UselessI downloaded and then was asked to fill in my credentials for my account. I thought ‘I don’t have one yet’ but filled it in anyway, only to be told that the account wasn’t recognised. Hard to believe that people with the brain to create this app are do dumb that they think such an impenetrable entree to their product is a winner 🙁..Version: 4.2.18
🙂 BandHelper Positive Reviews
BandHelper works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact BandHelper.
⛔ BandHelper Problems
