VMEyeCloud App ProblemsGuangzhou Kedi Intelligence Technology Co., Ltd.

VMEyeCloud Problems & Troubleshooting and Solutions

1.6
1.69565 star

Total 78 Ratings

Common VMEyeCloud Problems & Solutions and Troubleshooting Guide

You're experiencing issues when using the VMEyeCloud app and want to find workable answers to your concerns, right? Those who are experiencing issues on mobile devices running iOS or Android can learn more about possible solutions in this post. The VMEyeCloud app's creator (Guangzhou Kedi Intelligence Technology Co., Ltd.) is generally the one to blame when issues arise. However, not all bugs in are the result of careless coding. Follow this troubleshooting instruction manual covering both iOS and Android platforms in their entirety. Fix any and all app-related issues, including crashes, failures, lost connections, and failed installations.


  1. VMEyeCloud iOS app crashes, not working, errors
  2. VMEyeCloud iOS app network issues
  3. VMEyeCloud on iOS has black/white screen
  4. Common VMEyeCloud issues
  5. How to fix VMEyeCloud payment issue while purchasing app or upgrades?


How to fix VMEyeCloud app crashes or not working?

  1. First, shut down the VMEyeCloud iPhone app and open it again.

    Any hiccups are usually cleared out of the app's cache when you restart it. To force close and relaunch the VMEyeCloud app on your iPhone, follow these steps:

    1. You can access the app switcher by making a vertical glide from the bottom of the screen to the center.
    2. Find the VMEyeCloud app.
    3. To exit the app, swipe it up. It's the same procedure to terminate any remaining background applications.
    4. The most current updates won't take effect until you restart your iPhone, so be sure to do that.

  2. Install the most recent version of the VMEyeCloud iOS app:
    1. Launch the VMEyeCloud App Store on your iPhone's display.
    2. Look for the VMEyeCloud app. To open it, just click the button when you find it.
    3. An "Update" button will appear if there is a new version available to download.

  3. Removing and reinstalling an VMEyeCloud iPhone app:

    Any damaged temporary files or data that may have been the cause of the app crashing or failing to load will be removed when you uninstall the VMEyeCloud app from your iPhone. After you have deleted an app, you can reinstall it via the App Store on your iPhone or iPad.

  4. Update your iPhone to the latest iOS version available:

    If the issue is related to a bug in the previous iOS version, updating to the most recent version should fix it. Here's how: go to your device's Settings » General » Software Update.

  5. Other options

    If you're having trouble, please contact customer care by phone or through the website's contact page. Contact VMEyeCloud customer support or visit the VMEyeCloud contact page to report the issue and get assistance.


  • vmeyecloud problems & solutions and troubleshooting guide - 1
  • vmeyecloud problems & solutions and troubleshooting guide - 2
  • vmeyecloud problems & solutions and troubleshooting guide - 3
  • vmeyecloud problems & solutions and troubleshooting guide - 4
Common VMEyeCloud Problems & Solutions and Troubleshooting Guide

How to fix VMEyeCloud iPhone app unable to connect to server or internet connection issue?

  1. Reset network settings:

    Follow these steps to resolve network connectivity issues on VMEyeCloud app for iPhone:

    1. On your iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
    2. Enter your device passcode.
    3. Then tap the option to confirm Reset Network Settings.
    4. This action will reset your network configurations and restore the default settings. Your WiFi networks and server settings will be deleted.

  2. Turn off your VPN in your Settings Menu:
    1. If you use a VPN, it might be the issue. Turn it in the Settings app under "General" » "VPN".
    2. If the VPN keeps turning itself back on after you turned it off, go to Settings » "General" » "VPN". Click on your VPN provider and then click "Delete VPN".

How to fix VMEyeCloud black screen/white screen (blank screen)?

Follow the vmeyecloud iOS app crash troubleshooting guide here ▲



How to fix VMEyeCloud payment issue while purchasing app or upgrades?

Here's how to resolve any payment issues you may be having: Carefully double-check your payment information (credit card or debit card) and its expiration date. Make sure your bank account has adequate funds in it. Possible reasons why you can't upgrade include not having enough money in your account or problems with the VMEyeCloud site's payment mechanism. That's a dealbreaker, obviously, but don’t fret just yet. Wait a little while and then try again.


Common VMEyeCloud issues

It's possible that there are more, less prevalent ones, but these were the ones we encountered most frequently. Naturally, the VMEyeCloud development team works to address these issues. However, this will only help if the issue is not caused by your computer's configuration but rather a bug in the software itself. The general rule of thumb is to make sure you always have the most recent update on your smartphone. Rebooting the device is a common solution for fixing many faults and issues.

  • VMEyeCloud reduce battery consumption
  • VMEyeCloud cannot be opened
  • VMEyeCloud is causing errors
  • VMEyeCloud no internet connection
  • VMEyeCloud loads very slowly
  • VMEyeCloud does not start
  • VMEyeCloud always crashes
  • VMEyeCloud hangs
  • VMEyeCloud is not responding
  • VMEyeCloud does not load
  • VMEyeCloud login does not work

Have a problem with VMEyeCloud? Report Issue!

You have problems with the app VMEyeCloud and you are looking for suitable solutions to fix the errors?

Please wait! VMEyeCloud facebook community issues loading...


Why should I report an issue with VMEyeCloud?

  1. Pulling issues faced by users like you is a good way to draw attention of VMEyeCloud to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a VMEyeCloud customer and are running into a problem, appsupports.co might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using VMEyeCloud.
✱   VMEyeCloud Report & Feedback Form
Similar problems with the app VMEyeCloud
Shopify - Your Ecommerce Store problems and troubleshooting and solutions
Shopify - Your Ecommerce Store Problems & Solutions and Troubleshooting Guide

Start your ecommerce business and manage it from anywhere, with no coding or design skills needed. Run your ecommerce b...

Meta Business Suite problems and troubleshooting and solutions
Meta Business Suite Problems & Solutions and Troubleshooting Guide

Grow your business and connect with more people with Meta Business Suite. Use this app to: • Create, schedule, and mana...

Paycom problems and troubleshooting and solutions
Paycom Problems & Solutions and Troubleshooting Guide

If you or your company use Paycom’s HR and payroll software, the Paycom app puts everything you need to manage and simpl...

DoorDash - Dasher problems and troubleshooting and solutions
DoorDash - Dasher Problems & Solutions and Troubleshooting Guide

Enjoy the freedom to be your own boss and earn money on your schedule. Plus, get 100% of your tips, always. * CASH AF...

TimeScroller - timezone helper problems & troubleshooting and solutions
TimeScroller - timezone helper Problems & Solutions and Troubleshooting Guide

TimeScroller is a multi time zone clock and meeting planner, and allows you to very quickly find a suitable time for an ...

Jump Desktop (RDP, VNC, Fluid) problems & troubleshooting and solutions
Jump Desktop (RDP, VNC, Fluid) Problems & Solutions and Troubleshooting Guide

Leave your laptop behind. Enjoy the freedom to work from anywhere. Jump Desktop is a remote desktop application that...

Batch Mix problems & troubleshooting and solutions
Batch Mix Problems & Solutions and Troubleshooting Guide

The active ingredient in most forms of liquid bleach is Sodium Hypochlorite (SH). The Batch Mix app was designed specifi...

QuickPlan - Project Gantt Plan problems & troubleshooting and solutions
QuickPlan - Project Gantt Plan Problems & Solutions and Troubleshooting Guide

Project management with natural gestures on the Gantt chart designed for small touchscreens. Sync projects across multip...

Check Out How to Solve Problems or Issues of Related Applications
APlayerV2 problems & troubleshooting and solutions
APlayerV2 Problems & Solutions and Troubleshooting Guide

APlayerV2 is the advanced version of the APlayer and it allows Mobile phone users to view and control live video stre...

KDView problems & troubleshooting and solutions
KDView Problems & Solutions and Troubleshooting Guide

KDView is one of the live video streams application.You could view HD video surveillance video from your mobile at ho...

ASee problems & troubleshooting and solutions
ASee Problems & Solutions and Troubleshooting Guide

Please kindly recognize that the so called "vMEyeHD","ASeePro","ASeeProHD" "MEyeProV3" and "MEyeProV4" are not our p...

vMEyeIPC problems & troubleshooting and solutions
vMEyeIPC Problems & Solutions and Troubleshooting Guide

Based on Cloud Technology, which enables users to use mobile surveillance without difficult setting like port forward...

MEye problems & troubleshooting and solutions
MEye Problems & Solutions and Troubleshooting Guide

MEye allows iPhone users to view and control live video streams from cameras and video encoders. Features: iPhone an...

KWeye problems & troubleshooting and solutions
KWeye Problems & Solutions and Troubleshooting Guide

KWeye allow you see your DVR,if you can use our iphone app KWeye in your iPhone.

ESEENET+ problems & troubleshooting and solutions
ESEENET+ Problems & Solutions and Troubleshooting Guide

Mobile Surveillance App for ESeye DVR Features: Login with Esee ID Address mode Quad-view Local recording and manage...

vMEyeSuper HD problems & troubleshooting and solutions
vMEyeSuper HD Problems & Solutions and Troubleshooting Guide

*Please Use TCP PORT On this app, the default is 34567 vMEyeSuper HD allows iPad users to view and control live vid...