HRW App ProblemsDatenlotsen Informationssysteme GmbH

HRW Problems & Troubleshooting and Solutions

1.8
1.8 star

Total 61 Ratings

Common HRW Problems & Solutions and Troubleshooting Guide

You're experiencing issues when using the HRW app and want to find workable answers to your concerns, right? Those who are experiencing issues on mobile devices running iOS or Android can learn more about possible solutions in this post. The HRW app's creator (Datenlotsen Informationssysteme GmbH) is generally the one to blame when issues arise. However, not all bugs in are the result of careless coding. Follow this troubleshooting instruction manual covering both iOS and Android platforms in their entirety. Fix any and all app-related issues, including crashes, failures, lost connections, and failed installations.


  1. HRW iOS app crashes, not working, errors
  2. HRW iOS app network issues
  3. HRW on iOS has black/white screen
  4. Common HRW issues
  5. How to fix HRW payment issue while purchasing app or upgrades?


How to fix HRW app crashes or not working?

  1. First, shut down the HRW iPhone app and open it again.

    Any hiccups are usually cleared out of the app's cache when you restart it. To force close and relaunch the HRW app on your iPhone, follow these steps:

    1. You can access the app switcher by making a vertical glide from the bottom of the screen to the center.
    2. Find the HRW app.
    3. To exit the app, swipe it up. It's the same procedure to terminate any remaining background applications.
    4. The most current updates won't take effect until you restart your iPhone, so be sure to do that.

  2. Install the most recent version of the HRW iOS app:
    1. Launch the HRW App Store on your iPhone's display.
    2. Look for the HRW app. To open it, just click the button when you find it.
    3. An "Update" button will appear if there is a new version available to download.

  3. Removing and reinstalling an HRW iPhone app:

    Any damaged temporary files or data that may have been the cause of the app crashing or failing to load will be removed when you uninstall the HRW app from your iPhone. After you have deleted an app, you can reinstall it via the App Store on your iPhone or iPad.

  4. Update your iPhone to the latest iOS version available:

    If the issue is related to a bug in the previous iOS version, updating to the most recent version should fix it. Here's how: go to your device's Settings » General » Software Update.

  5. Other options

    If you're having trouble, please contact customer care by phone or through the website's contact page. Contact HRW customer support or visit the HRW contact page to report the issue and get assistance.


  • hrw problems & solutions and troubleshooting guide - 1
  • hrw problems & solutions and troubleshooting guide - 2
  • hrw problems & solutions and troubleshooting guide - 3
  • hrw problems & solutions and troubleshooting guide - 4
Common HRW Problems & Solutions and Troubleshooting Guide

How to fix HRW iPhone app unable to connect to server or internet connection issue?

  1. Reset network settings:

    Follow these steps to resolve network connectivity issues on HRW app for iPhone:

    1. On your iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
    2. Enter your device passcode.
    3. Then tap the option to confirm Reset Network Settings.
    4. This action will reset your network configurations and restore the default settings. Your WiFi networks and server settings will be deleted.

  2. Turn off your VPN in your Settings Menu:
    1. If you use a VPN, it might be the issue. Turn it in the Settings app under "General" » "VPN".
    2. If the VPN keeps turning itself back on after you turned it off, go to Settings » "General" » "VPN". Click on your VPN provider and then click "Delete VPN".

How to fix HRW black screen/white screen (blank screen)?

Follow the hrw iOS app crash troubleshooting guide here ▲



How to fix HRW payment issue while purchasing app or upgrades?

Here's how to resolve any payment issues you may be having: Carefully double-check your payment information (credit card or debit card) and its expiration date. Make sure your bank account has adequate funds in it. Possible reasons why you can't upgrade include not having enough money in your account or problems with the HRW site's payment mechanism. That's a dealbreaker, obviously, but don’t fret just yet. Wait a little while and then try again.


Common HRW issues

It's possible that there are more, less prevalent ones, but these were the ones we encountered most frequently. Naturally, the HRW development team works to address these issues. However, this will only help if the issue is not caused by your computer's configuration but rather a bug in the software itself. The general rule of thumb is to make sure you always have the most recent update on your smartphone. Rebooting the device is a common solution for fixing many faults and issues.

  • HRW does not start
  • HRW hangs
  • HRW always crashes
  • HRW reduce battery consumption
  • HRW cannot be opened
  • HRW does not load
  • HRW login does not work
  • HRW loads very slowly
  • HRW is causing errors
  • HRW is not responding
  • HRW no internet connection

Have a problem with HRW? Report Issue!

You have problems with the app HRW and you are looking for suitable solutions to fix the errors?

Please wait! HRW facebook community issues loading...


Why should I report an issue with HRW?

  1. Pulling issues faced by users like you is a good way to draw attention of HRW to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a HRW customer and are running into a problem, appsupports.co might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using HRW.
✱   HRW Report & Feedback Form
Similar problems with the app HRW
Edpuzzle problems and troubleshooting and solutions
Edpuzzle Problems & Solutions and Troubleshooting Guide

With the Edpuzzle app, your students can benefit from flipped learning wherever they go! For teachers, Edpuzzle allows ...

Socratic by Google problems and troubleshooting and solutions
Socratic by Google Problems & Solutions and Troubleshooting Guide

Need to get unstuck? Socratic can help! This learning app, powered by Google AI, helps you understand your school work a...

Busuu: Language Learning problems and troubleshooting and solutions
Busuu: Language Learning Problems & Solutions and Troubleshooting Guide

Busuu helps you communicate with confidence from day one. Combine expertly designed language lessons with feedback and t...

Photomath problems and troubleshooting and solutions
Photomath Problems & Solutions and Troubleshooting Guide

Photomath is known worldwide for helping millions of learners to learn, practice, and understand math – one step at a ti...

Graftology problems & troubleshooting and solutions
Graftology Problems & Solutions and Troubleshooting Guide

GRAFTOLOGY is an invaluable educational resource for practicing orthopedic surgeons, sports medicine fellows, first assi...

Graphing Calculator Plus problems & troubleshooting and solutions
Graphing Calculator Plus Problems & Solutions and Troubleshooting Guide

Graphing Calculator has a formidable reputation of being the top alternative to heavy complex hardware calculators. It i...

Teach Your Monster to Read problems & troubleshooting and solutions
Teach Your Monster to Read Problems & Solutions and Troubleshooting Guide

Teach Your Monster to Read is an award-winning phonics and reading game that’s helped millions of children learn to read...

Monkey Preschool Lunchbox problems & troubleshooting and solutions
Monkey Preschool Lunchbox Problems & Solutions and Troubleshooting Guide

The #1 preschool game in the app store. Learn and have fun by helping monkey pack lunch! Monkey Preschool Lunchbox is a ...

Check Out How to Solve Problems or Issues of Related Applications
SRH Hochschule Berlin problems & troubleshooting and solutions
SRH Hochschule Berlin Problems & Solutions and Troubleshooting Guide

SRH Hochschule Berlin ist die mobile Anwendung für die Campus-Management-Software der Datenlotsen Informationssysteme...

TUCaN TU Darmstadt problems & troubleshooting and solutions
TUCaN TU Darmstadt Problems & Solutions and Troubleshooting Guide

TUCaN ist die mobile Anwendung für die Campus-Management-Software der Datenlotsen Informationssysteme GmbH an der Tec...

SRH Hochschule NRW problems & troubleshooting and solutions
SRH Hochschule NRW Problems & Solutions and Troubleshooting Guide

SRH Hochschule NRW ist die mobile Anwendung für die Campus-Management-Software der Datenlotsen Informationssysteme Gm...

Campusmanagement Uni Paderborn problems & troubleshooting and solutions
Campusmanagement Uni Paderborn Problems & Solutions and Troubleshooting Guide

PAUL ist die mobile Anwendung für die Campus-Management-Software der Datenlotsen Informationssysteme GmbH an der Univ...

SRH Hochschule für Gesundheit problems & troubleshooting and solutions
SRH Hochschule für Gesundheit Problems & Solutions and Troubleshooting Guide

SRH Hochschule für Gesundheit ist die mobile Anwendung für die Campus-Management-Software der Datenlotsen Information...

SRH Hochschule Heidelberg problems & troubleshooting and solutions
SRH Hochschule Heidelberg Problems & Solutions and Troubleshooting Guide

SRH Hochschule Heidelberg ist die mobile Anwendung für die Campus-Management-Software der Datenlotsen Informationssys...

OSCA problems & troubleshooting and solutions
OSCA Problems & Solutions and Troubleshooting Guide

OSCA ist die mobile Anwendung für die Campus-Management-Software der Datenlotsen Informationssysteme GmbH an der Hoch...

STiNE - Universität Hamburg problems & troubleshooting and solutions
STiNE - Universität Hamburg Problems & Solutions and Troubleshooting Guide

STiNE ist die mobile Anwendung für die Campus-Management-Software der Datenlotsen Informationssysteme GmbH an der Uni...