Mystery Matters App ProblemsPlayrix

Mystery Matters Problems & Troubleshooting and Solutions

4.8
4.80149 star

Total 18,199 Ratings

Common Mystery Matters Problems & Solutions and Troubleshooting Guide

You're experiencing issues when using the Mystery Matters app and want to find workable answers to your concerns, right? Those who are experiencing issues on mobile devices running iOS or Android can learn more about possible solutions in this post. The Mystery Matters app's creator (Playrix) is generally the one to blame when issues arise. However, not all bugs in are the result of careless coding. Follow this troubleshooting instruction manual covering both iOS and Android platforms in their entirety. Fix any and all app-related issues, including crashes, failures, lost connections, and failed installations.


  1. Mystery Matters iOS app crashes, not working, errors
  2. Mystery Matters iOS app network issues
  3. Mystery Matters on iOS has black/white screen
  4. Common Mystery Matters issues
  5. How to fix Mystery Matters payment issue while purchasing app or upgrades?


How to fix Mystery Matters app crashes or not working?

  1. First, shut down the Mystery Matters iPhone app and open it again.

    Any hiccups are usually cleared out of the app's cache when you restart it. To force close and relaunch the Mystery Matters app on your iPhone, follow these steps:

    1. You can access the app switcher by making a vertical glide from the bottom of the screen to the center.
    2. Find the Mystery Matters app.
    3. To exit the app, swipe it up. It's the same procedure to terminate any remaining background applications.
    4. The most current updates won't take effect until you restart your iPhone, so be sure to do that.

  2. Install the most recent version of the Mystery Matters iOS app:
    1. Launch the Mystery Matters App Store on your iPhone's display.
    2. Look for the Mystery Matters app. To open it, just click the button when you find it.
    3. An "Update" button will appear if there is a new version available to download.

  3. Removing and reinstalling an Mystery Matters iPhone app:

    Any damaged temporary files or data that may have been the cause of the app crashing or failing to load will be removed when you uninstall the Mystery Matters app from your iPhone. After you have deleted an app, you can reinstall it via the App Store on your iPhone or iPad.

  4. Update your iPhone to the latest iOS version available:

    If the issue is related to a bug in the previous iOS version, updating to the most recent version should fix it. Here's how: go to your device's Settings » General » Software Update.

  5. Other options

    If you're having trouble, please contact customer care by phone or through the website's contact page. Contact Mystery Matters customer support or visit the Mystery Matters contact page to report the issue and get assistance.


  • mystery matters problems & solutions and troubleshooting guide - 1
  • mystery matters problems & solutions and troubleshooting guide - 2
  • mystery matters problems & solutions and troubleshooting guide - 3
  • mystery matters problems & solutions and troubleshooting guide - 4
Common Mystery Matters Problems & Solutions and Troubleshooting Guide

How to fix Mystery Matters iPhone app unable to connect to server or internet connection issue?

  1. Reset network settings:

    Follow these steps to resolve network connectivity issues on Mystery Matters app for iPhone:

    1. On your iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
    2. Enter your device passcode.
    3. Then tap the option to confirm Reset Network Settings.
    4. This action will reset your network configurations and restore the default settings. Your WiFi networks and server settings will be deleted.

  2. Turn off your VPN in your Settings Menu:
    1. If you use a VPN, it might be the issue. Turn it in the Settings app under "General" » "VPN".
    2. If the VPN keeps turning itself back on after you turned it off, go to Settings » "General" » "VPN". Click on your VPN provider and then click "Delete VPN".

How to fix Mystery Matters black screen/white screen (blank screen)?

Follow the mystery matters iOS app crash troubleshooting guide here ▲



How to fix Mystery Matters payment issue while purchasing app or upgrades?

Here's how to resolve any payment issues you may be having: Carefully double-check your payment information (credit card or debit card) and its expiration date. Make sure your bank account has adequate funds in it. Possible reasons why you can't upgrade include not having enough money in your account or problems with the Mystery Matters site's payment mechanism. That's a dealbreaker, obviously, but don’t fret just yet. Wait a little while and then try again.


Common Mystery Matters issues

It's possible that there are more, less prevalent ones, but these were the ones we encountered most frequently. Naturally, the Mystery Matters development team works to address these issues. However, this will only help if the issue is not caused by your computer's configuration but rather a bug in the software itself. The general rule of thumb is to make sure you always have the most recent update on your smartphone. Rebooting the device is a common solution for fixing many faults and issues.

  • Mystery Matters login does not work
  • Mystery Matters is not responding
  • Mystery Matters loads very slowly
  • Mystery Matters cannot be opened
  • Mystery Matters does not load
  • Mystery Matters no internet connection
  • Mystery Matters is causing errors
  • Mystery Matters always crashes
  • Mystery Matters reduce battery consumption
  • Mystery Matters does not start
  • Mystery Matters hangs

Have a problem with Mystery Matters? Report Issue!

You have problems with the app Mystery Matters and you are looking for suitable solutions to fix the errors?

Please wait! Mystery Matters facebook community issues loading...


Why should I report an issue with Mystery Matters?

  1. Pulling issues faced by users like you is a good way to draw attention of Mystery Matters to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Mystery Matters customer and are running into a problem, appsupports.co might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Mystery Matters.
✱   Mystery Matters Report & Feedback Form
Similar problems with the app Mystery Matters
Adventure Island Merge problems and troubleshooting and solutions
Adventure Island Merge Problems & Solutions and Troubleshooting Guide

Welcome to Adventure Island Merge, the perfect combination of merge challenge and island adventure! Embark on an epic ad...

Whiteout Survival problems and troubleshooting and solutions
Whiteout Survival Problems & Solutions and Troubleshooting Guide

Whiteout Survival is a survival strategy game to center on a glacial apocalypse theme. Fascinating mechanics and intrica...

Solitaire Clash: Win Real Cash problems and troubleshooting and solutions
Solitaire Clash: Win Real Cash Problems & Solutions and Troubleshooting Guide

If you like card games, then you'll love Solitaire Clash! Effortlessly play classic Klondike Solitaire and compete in Mu...

Clash Royale problems and troubleshooting and solutions
Clash Royale Problems & Solutions and Troubleshooting Guide

Enter the Arena! Build your Battle Deck and outsmart the enemy in fast real-time battles. From the creators of CLASH OF ...

Papa's Paleteria To Go! problems & troubleshooting and solutions
Papa's Paleteria To Go! Problems & Solutions and Troubleshooting Guide

Craft refreshing paletas and ice pops in Papa's Paleteria To Go! -- ABOUT THE GAME -- After winning a priceless pendan...

Papa's Cluckeria To Go! problems & troubleshooting and solutions
Papa's Cluckeria To Go! Problems & Solutions and Troubleshooting Guide

Craft tasty chicken sandwiches and swirled slushes in Papa's Cluckeria To Go! -- ABOUT THE GAME -- The Chicken Sandwic...

Papa's Hot Doggeria To Go! problems & troubleshooting and solutions
Papa's Hot Doggeria To Go! Problems & Solutions and Troubleshooting Guide

Serve seasonal stadium favorites on the go in this new version of Papa's Hot Doggeria, with gameplay and controls reimag...

Five Nights at Freddy's 4 problems & troubleshooting and solutions
Five Nights at Freddy's 4 Problems & Solutions and Troubleshooting Guide

NOTE: Remastered version from the PC version. A device with at least 2 GB of RAM is required for this game to run proper...

Check Out How to Solve Problems or Issues of Related Applications
Gardenscapes problems & troubleshooting and solutions
Gardenscapes Problems & Solutions and Troubleshooting Guide

Welcome to Gardenscapes—the first hit from Playrix's Scapes™ series! Solve match-3 puzzles to restore a wonderful gar...

Farmscapes problems & troubleshooting and solutions
Farmscapes Problems & Solutions and Troubleshooting Guide

Want to take a break and escape to the countryside? Join happy-go-lucky Mary in her efforts to turn an abandoned farm...

Fishdom Solitaire problems & troubleshooting and solutions
Fishdom Solitaire Problems & Solutions and Troubleshooting Guide

Never Fishdomed before? Take a deep breath and dive into an underwater world of card-based craziness with Fishdom Sol...

Township problems & troubleshooting and solutions
Township Problems & Solutions and Troubleshooting Guide

Township is a unique blend of city building and farming! Build your dream town! Harvest crops, process them at your...

Fishdom problems & troubleshooting and solutions
Fishdom Problems & Solutions and Troubleshooting Guide

Never Fishdomed before? Take a deep breath and dive into the underwater world of match-3 fun with Fishdom! Engage in...

Wildscapes problems & troubleshooting and solutions
Wildscapes Problems & Solutions and Troubleshooting Guide

Welcome to Wildscapes – the new hit in the Scapes™ series by Playrix! Create your dream zoo with dozens of adorable a...

Township problems & troubleshooting and solutions
Township Problems & Solutions and Troubleshooting Guide

Township is a unique blend of city building and farming! Build your dream town! Harvest crops, process them at your...

Wildscapes problems & troubleshooting and solutions
Wildscapes Problems & Solutions and Troubleshooting Guide

Welcome to Wildscapes – the new hit in the Scapes™ series by Playrix! Create your dream zoo with dozens of adorable a...