Ubiquiti Portal App ProblemsUbiquiti Inc.

Ubiquiti Portal Problems & Troubleshooting and Solutions

4.3
4.33333 star

Total 73 Ratings

Common Ubiquiti Portal Problems & Solutions and Troubleshooting Guide

You're experiencing issues when using the Ubiquiti Portal app and want to find workable answers to your concerns, right? Those who are experiencing issues on mobile devices running iOS or Android can learn more about possible solutions in this post. The Ubiquiti Portal app's creator (Ubiquiti Inc.) is generally the one to blame when issues arise. However, not all bugs in are the result of careless coding. Follow this troubleshooting instruction manual covering both iOS and Android platforms in their entirety. Fix any and all app-related issues, including crashes, failures, lost connections, and failed installations.


  1. Ubiquiti Portal iOS app crashes, not working, errors
  2. Ubiquiti Portal iOS app network issues
  3. Ubiquiti Portal on iOS has black/white screen
  4. Common Ubiquiti Portal issues
  5. How to fix Ubiquiti Portal payment issue while purchasing app or upgrades?


How to fix Ubiquiti Portal app crashes or not working?

  1. First, shut down the Ubiquiti Portal iPhone app and open it again.

    Any hiccups are usually cleared out of the app's cache when you restart it. To force close and relaunch the Ubiquiti Portal app on your iPhone, follow these steps:

    1. You can access the app switcher by making a vertical glide from the bottom of the screen to the center.
    2. Find the Ubiquiti Portal app.
    3. To exit the app, swipe it up. It's the same procedure to terminate any remaining background applications.
    4. The most current updates won't take effect until you restart your iPhone, so be sure to do that.

  2. Install the most recent version of the Ubiquiti Portal iOS app:
    1. Launch the Ubiquiti Portal App Store on your iPhone's display.
    2. Look for the Ubiquiti Portal app. To open it, just click the button when you find it.
    3. An "Update" button will appear if there is a new version available to download.

  3. Removing and reinstalling an Ubiquiti Portal iPhone app:

    Any damaged temporary files or data that may have been the cause of the app crashing or failing to load will be removed when you uninstall the Ubiquiti Portal app from your iPhone. After you have deleted an app, you can reinstall it via the App Store on your iPhone or iPad.

  4. Update your iPhone to the latest iOS version available:

    If the issue is related to a bug in the previous iOS version, updating to the most recent version should fix it. Here's how: go to your device's Settings » General » Software Update.

  5. Other options

    If you're having trouble, please contact customer care by phone or through the website's contact page. Contact Ubiquiti Portal customer support or visit the Ubiquiti Portal contact page to report the issue and get assistance.


  • ubiquiti portal problems & solutions and troubleshooting guide - 1
  • ubiquiti portal problems & solutions and troubleshooting guide - 2
  • ubiquiti portal problems & solutions and troubleshooting guide - 3
  • ubiquiti portal problems & solutions and troubleshooting guide - 4
Common Ubiquiti Portal Problems & Solutions and Troubleshooting Guide

How to fix Ubiquiti Portal iPhone app unable to connect to server or internet connection issue?

  1. Reset network settings:

    Follow these steps to resolve network connectivity issues on Ubiquiti Portal app for iPhone:

    1. On your iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
    2. Enter your device passcode.
    3. Then tap the option to confirm Reset Network Settings.
    4. This action will reset your network configurations and restore the default settings. Your WiFi networks and server settings will be deleted.

  2. Turn off your VPN in your Settings Menu:
    1. If you use a VPN, it might be the issue. Turn it in the Settings app under "General" » "VPN".
    2. If the VPN keeps turning itself back on after you turned it off, go to Settings » "General" » "VPN". Click on your VPN provider and then click "Delete VPN".

How to fix Ubiquiti Portal black screen/white screen (blank screen)?

Follow the ubiquiti portal iOS app crash troubleshooting guide here ▲



How to fix Ubiquiti Portal payment issue while purchasing app or upgrades?

Here's how to resolve any payment issues you may be having: Carefully double-check your payment information (credit card or debit card) and its expiration date. Make sure your bank account has adequate funds in it. Possible reasons why you can't upgrade include not having enough money in your account or problems with the Ubiquiti Portal site's payment mechanism. That's a dealbreaker, obviously, but don’t fret just yet. Wait a little while and then try again.


Common Ubiquiti Portal issues

It's possible that there are more, less prevalent ones, but these were the ones we encountered most frequently. Naturally, the Ubiquiti Portal development team works to address these issues. However, this will only help if the issue is not caused by your computer's configuration but rather a bug in the software itself. The general rule of thumb is to make sure you always have the most recent update on your smartphone. Rebooting the device is a common solution for fixing many faults and issues.

  • Ubiquiti Portal does not load
  • Ubiquiti Portal cannot be opened
  • Ubiquiti Portal is causing errors
  • Ubiquiti Portal hangs
  • Ubiquiti Portal always crashes
  • Ubiquiti Portal reduce battery consumption
  • Ubiquiti Portal login does not work
  • Ubiquiti Portal does not start
  • Ubiquiti Portal is not responding
  • Ubiquiti Portal loads very slowly
  • Ubiquiti Portal no internet connection

Have a problem with Ubiquiti Portal? Report Issue!

You have problems with the app Ubiquiti Portal and you are looking for suitable solutions to fix the errors?

Please wait! Ubiquiti Portal facebook community issues loading...


Why should I report an issue with Ubiquiti Portal?

  1. Pulling issues faced by users like you is a good way to draw attention of Ubiquiti Portal to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Ubiquiti Portal customer and are running into a problem, appsupports.co might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Ubiquiti Portal.
✱   Ubiquiti Portal Report & Feedback Form
Similar problems with the app Ubiquiti Portal
iTranslate Translator problems and troubleshooting and solutions
iTranslate Translator Problems & Solutions and Troubleshooting Guide

iTranslate is one of the leading translation and dictionary apps designed to help you break language barriers with ease....

ID.me Authenticator problems and troubleshooting and solutions
ID.me Authenticator Problems & Solutions and Troubleshooting Guide

ID.me Authenticator is a simple and free multi-factor authentication (MFA) solution for your ID.me account, protecting y...

X-VPN - Best VPN & WiFi Proxy problems and troubleshooting and solutions
X-VPN - Best VPN & WiFi Proxy Problems & Solutions and Troubleshooting Guide

The Best VPN Proxy for iPhone and iPad! Surf privately and securely with no limitations. Protect your online privacy wit...

Microsoft Word problems and troubleshooting and solutions
Microsoft Word Problems & Solutions and Troubleshooting Guide

The trusted Word app lets you create, edit, view, and share your files with others quickly and easily. Send, view and ed...

Things 3 problems & troubleshooting and solutions
Things 3 Problems & Solutions and Troubleshooting Guide

Get things done! The award-winning Things app helps you plan your day, manage your projects, and make real progress towa...

Auto Translate for Safari problems & troubleshooting and solutions
Auto Translate for Safari Problems & Solutions and Troubleshooting Guide

Auto Translate for Safari is a wonderful extension, just a press away, ready to use every time you need to translate ent...

BimmerLink for BMW and MINI problems & troubleshooting and solutions
BimmerLink for BMW and MINI Problems & Solutions and Troubleshooting Guide

BimmerLink is the direct link to your BMW or MINI. Using one of the supported OBD adapters, you can read trouble codes o...

CamScanner + | OCR Scanner problems & troubleshooting and solutions
CamScanner + | OCR Scanner Problems & Solutions and Troubleshooting Guide

Scan docs into clear & sharp image/PDF, to email, fax, print or save to cloud. * Over 200,000 new registrations per day...

Check Out How to Solve Problems or Issues of Related Applications
UniFi Identity Enterprise problems & troubleshooting and solutions
UniFi Identity Enterprise Problems & Solutions and Troubleshooting Guide

The Identity mobile app is an all-encompassing, digital resource for your employees that allows them to unlock doors ...

UISP CRM problems & troubleshooting and solutions
UISP CRM Problems & Solutions and Troubleshooting Guide

All the tools you’ll need for your ISP business. # Organize your clients and leads ------ From assigned plans and cr...

UISP Mobile problems & troubleshooting and solutions
UISP Mobile Problems & Solutions and Troubleshooting Guide

The UISP app gives users a single-point device installation and management tool for Ubiquiti’s extensive line of ISP-...

AmpliFi Teleport problems & troubleshooting and solutions
AmpliFi Teleport Problems & Solutions and Troubleshooting Guide

The AmpliFi Teleport app allows you to bring the digital comforts of home with you, no matter how far away you are—al...

AmpliFi WiFi problems & troubleshooting and solutions
AmpliFi WiFi Problems & Solutions and Troubleshooting Guide

The AmpliFi app simplifies the process of connecting and managing all of your Amplifi Wi-Fi devices, including: Alien...

Ubiquiti WiFiman problems & troubleshooting and solutions
Ubiquiti WiFiman Problems & Solutions and Troubleshooting Guide

WiFiman is here to save your home or office network from sluggish surfing, endless buffering, and congested data chan...

UniFi Identity: License Free problems & troubleshooting and solutions
UniFi Identity: License Free Problems & Solutions and Troubleshooting Guide

UniFi Identity is the ultimate on-premise solution for seamless access and control. Effortlessly unlock doors, secure...

UniFi Protect problems & troubleshooting and solutions
UniFi Protect Problems & Solutions and Troubleshooting Guide

UniFi Protect brings the full functionality of our web-based camera security application to your mobile device. Adopt...