Common Easy Japanese Problems & Solutions and Troubleshooting Guide

You're experiencing issues when using the Easy Japanese app and want to find workable answers to your concerns, right? Those who are experiencing issues on mobile devices running iOS or Android can learn more about possible solutions in this post. The Easy Japanese app's creator (Nguyen Thanh) is generally the one to blame when issues arise. However, not all bugs in are the result of careless coding. Follow this troubleshooting instruction manual covering both iOS and Android platforms in their entirety. Fix any and all app-related issues, including crashes, failures, lost connections, and failed installations.

Easy Japanese iOS app crashes, not working, errors
Easy Japanese iOS app network issues
Easy Japanese on iOS has black/white screen
Common Easy Japanese issues
How to fix Easy Japanese payment issue while purchasing app or upgrades?

How to fix Easy Japanese app crashes or not working?

First, shut down the Easy Japanese iPhone app and open it again.
Any hiccups are usually cleared out of the app's cache when you restart it. To force close and relaunch the Easy Japanese app on your iPhone, follow these steps:
1. You can access the app switcher by making a vertical glide from the bottom of the screen to the center.
2. Find the Easy Japanese app.
3. To exit the app, swipe it up. It's the same procedure to terminate any remaining background applications.
4. The most current updates won't take effect until you restart your iPhone, so be sure to do that.
Install the most recent version of the Easy Japanese iOS app:
1. Launch the Easy Japanese App Store on your iPhone's display.
2. Look for the Easy Japanese app. To open it, just click the button when you find it.
3. An "Update" button will appear if there is a new version available to download.
Removing and reinstalling an Easy Japanese iPhone app:
Any damaged temporary files or data that may have been the cause of the app crashing or failing to load will be removed when you uninstall the Easy Japanese app from your iPhone. After you have deleted an app, you can reinstall it via the App Store on your iPhone or iPad.
Update your iPhone to the latest iOS version available:
If the issue is related to a bug in the previous iOS version, updating to the most recent version should fix it. Here's how: go to your device's Settings » General » Software Update.
Other options
If you're having trouble, please contact customer care by phone or through the website's contact page. Contact Easy Japanese customer support or visit the Easy Japanese contact page to report the issue and get assistance.

How to fix Easy Japanese iPhone app unable to connect to server or internet connection issue?

Reset network settings:
Follow these steps to resolve network connectivity issues on Easy Japanese app for iPhone:
1. On your iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode.
3. Then tap the option to confirm Reset Network Settings.
4. This action will reset your network configurations and restore the default settings. Your WiFi networks and server settings will be deleted.
Turn off your VPN in your Settings Menu:
1. If you use a VPN, it might be the issue. Turn it in the Settings app under "General" » "VPN".
2. If the VPN keeps turning itself back on after you turned it off, go to Settings » "General" » "VPN". Click on your VPN provider and then click "Delete VPN".

How to fix Easy Japanese black screen/white screen (blank screen)?

Follow the easy japanese iOS app crash troubleshooting guide here ▲

How to fix Easy Japanese payment issue while purchasing app or upgrades?

Here's how to resolve any payment issues you may be having: Carefully double-check your payment information (credit card or debit card) and its expiration date. Make sure your bank account has adequate funds in it. Possible reasons why you can't upgrade include not having enough money in your account or problems with the Easy Japanese site's payment mechanism. That's a dealbreaker, obviously, but don’t fret just yet. Wait a little while and then try again.

Common Easy Japanese issues

It's possible that there are more, less prevalent ones, but these were the ones we encountered most frequently. Naturally, the Easy Japanese development team works to address these issues. However, this will only help if the issue is not caused by your computer's configuration but rather a bug in the software itself. The general rule of thumb is to make sure you always have the most recent update on your smartphone. Rebooting the device is a common solution for fixing many faults and issues.

Easy Japanese is not responding
Easy Japanese no internet connection
Easy Japanese does not start
Easy Japanese always crashes
Easy Japanese is causing errors
Easy Japanese does not load
Easy Japanese hangs
Easy Japanese reduce battery consumption
Easy Japanese login does not work
Easy Japanese loads very slowly
Easy Japanese cannot be opened

Have a problem with Easy Japanese? Report Issue!

You have problems with the app Easy Japanese and you are looking for suitable solutions to fix the errors?

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Why should I report an issue with Easy Japanese?

Pulling issues faced by users like you is a good way to draw attention of Easy Japanese to your problem using the strength of crowds.
We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
If you are a Easy Japanese customer and are running into a problem, appsupports.co might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Easy Japanese.

✱ Easy Japanese Report & Feedback Form