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- 新湖南 - 湖南日报新媒体 on iOS has black/white screen
- Common 新湖南 - 湖南日报新媒体 issues
- How to fix 新湖南 - 湖南日报新媒体 payment issue while purchasing app or upgrades?
How to fix 新湖南 - 湖南日报新媒体 app crashes or not working?
- First, shut down the 新湖南 - 湖南日报新媒体 iPhone app and open it again.
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- Update your iPhone to the latest iOS version available:
If the issue is related to a bug in the previous iOS version, updating to the most recent version should fix it. Here's how: go to your device's Settings » General » Software Update.
- Other options
If you're having trouble, please contact customer care by phone or through the website's contact page. Contact 新湖南 - 湖南日报新媒体 customer support or visit the 新湖南 - 湖南日报新媒体 contact page to report the issue and get assistance.
How to fix 新湖南 - 湖南日报新媒体 iPhone app unable to connect to server or internet connection issue?
- Reset network settings:
Follow these steps to resolve network connectivity issues on 新湖南 - 湖南日报新媒体 app for iPhone:
- On your iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
- Enter your device passcode.
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- This action will reset your network configurations and restore the default settings. Your WiFi networks and server settings will be deleted.
- Turn off your VPN in your Settings Menu:
- If you use a VPN, it might be the issue. Turn it in the Settings app under "General" » "VPN".
- If the VPN keeps turning itself back on after you turned it off, go to Settings » "General" » "VPN". Click on your VPN provider and then click "Delete VPN".
How to fix 新湖南 - 湖南日报新媒体 black screen/white screen (blank screen)?
Follow the 新湖南 - 湖南日报新媒体 iOS app crash troubleshooting guide here ▲
How to fix 新湖南 - 湖南日报新媒体 payment issue while purchasing app or upgrades?
Here's how to resolve any payment issues you may be having: Carefully double-check your payment information (credit card or debit card) and its expiration date. Make sure your bank account has adequate funds in it. Possible reasons why you can't upgrade include not having enough money in your account or problems with the 新湖南 - 湖南日报新媒体 site's payment mechanism. That's a dealbreaker, obviously, but don’t fret just yet. Wait a little while and then try again.
Common 新湖南 - 湖南日报新媒体 issues
It's possible that there are more, less prevalent ones, but these were the ones we encountered most frequently. Naturally, the 新湖南 - 湖南日报新媒体 development team works to address these issues. However, this will only help if the issue is not caused by your computer's configuration but rather a bug in the software itself. The general rule of thumb is to make sure you always have the most recent update on your smartphone. Rebooting the device is a common solution for fixing many faults and issues.
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