Jelly Jump App ProblemsKetchapp

Jelly Jump Problems & Troubleshooting and Solutions

4.3
4.37402 star

Total 11,212 Ratings

Common Jelly Jump Problems & Solutions and Troubleshooting Guide

You're experiencing issues when using the Jelly Jump app and want to find workable answers to your concerns, right? Those who are experiencing issues on mobile devices running iOS or Android can learn more about possible solutions in this post. The Jelly Jump app's creator (Ketchapp) is generally the one to blame when issues arise. However, not all bugs in are the result of careless coding. Follow this troubleshooting instruction manual covering both iOS and Android platforms in their entirety. Fix any and all app-related issues, including crashes, failures, lost connections, and failed installations.


  1. Jelly Jump iOS app crashes, not working, errors
  2. Jelly Jump iOS app network issues
  3. Jelly Jump on iOS has black/white screen
  4. Common Jelly Jump issues
  5. How to fix Jelly Jump payment issue while purchasing app or upgrades?


How to fix Jelly Jump app crashes or not working?

  1. First, shut down the Jelly Jump iPhone app and open it again.

    Any hiccups are usually cleared out of the app's cache when you restart it. To force close and relaunch the Jelly Jump app on your iPhone, follow these steps:

    1. You can access the app switcher by making a vertical glide from the bottom of the screen to the center.
    2. Find the Jelly Jump app.
    3. To exit the app, swipe it up. It's the same procedure to terminate any remaining background applications.
    4. The most current updates won't take effect until you restart your iPhone, so be sure to do that.

  2. Install the most recent version of the Jelly Jump iOS app:
    1. Launch the Jelly Jump App Store on your iPhone's display.
    2. Look for the Jelly Jump app. To open it, just click the button when you find it.
    3. An "Update" button will appear if there is a new version available to download.

  3. Removing and reinstalling an Jelly Jump iPhone app:

    Any damaged temporary files or data that may have been the cause of the app crashing or failing to load will be removed when you uninstall the Jelly Jump app from your iPhone. After you have deleted an app, you can reinstall it via the App Store on your iPhone or iPad.

  4. Update your iPhone to the latest iOS version available:

    If the issue is related to a bug in the previous iOS version, updating to the most recent version should fix it. Here's how: go to your device's Settings » General » Software Update.

  5. Other options

    If you're having trouble, please contact customer care by phone or through the website's contact page. Contact Jelly Jump customer support or visit the Jelly Jump contact page to report the issue and get assistance.


  • jelly jump problems & solutions and troubleshooting guide - 1
  • jelly jump problems & solutions and troubleshooting guide - 2
  • jelly jump problems & solutions and troubleshooting guide - 3
  • jelly jump problems & solutions and troubleshooting guide - 4
Common Jelly Jump Problems & Solutions and Troubleshooting Guide

How to fix Jelly Jump iPhone app unable to connect to server or internet connection issue?

  1. Reset network settings:

    Follow these steps to resolve network connectivity issues on Jelly Jump app for iPhone:

    1. On your iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
    2. Enter your device passcode.
    3. Then tap the option to confirm Reset Network Settings.
    4. This action will reset your network configurations and restore the default settings. Your WiFi networks and server settings will be deleted.

  2. Turn off your VPN in your Settings Menu:
    1. If you use a VPN, it might be the issue. Turn it in the Settings app under "General" » "VPN".
    2. If the VPN keeps turning itself back on after you turned it off, go to Settings » "General" » "VPN". Click on your VPN provider and then click "Delete VPN".

How to fix Jelly Jump black screen/white screen (blank screen)?

Follow the jelly jump iOS app crash troubleshooting guide here ▲



How to fix Jelly Jump payment issue while purchasing app or upgrades?

Here's how to resolve any payment issues you may be having: Carefully double-check your payment information (credit card or debit card) and its expiration date. Make sure your bank account has adequate funds in it. Possible reasons why you can't upgrade include not having enough money in your account or problems with the Jelly Jump site's payment mechanism. That's a dealbreaker, obviously, but don’t fret just yet. Wait a little while and then try again.


Common Jelly Jump issues

It's possible that there are more, less prevalent ones, but these were the ones we encountered most frequently. Naturally, the Jelly Jump development team works to address these issues. However, this will only help if the issue is not caused by your computer's configuration but rather a bug in the software itself. The general rule of thumb is to make sure you always have the most recent update on your smartphone. Rebooting the device is a common solution for fixing many faults and issues.

  • Jelly Jump is not responding
  • Jelly Jump no internet connection
  • Jelly Jump hangs
  • Jelly Jump does not load
  • Jelly Jump reduce battery consumption
  • Jelly Jump cannot be opened
  • Jelly Jump loads very slowly
  • Jelly Jump is causing errors
  • Jelly Jump does not start
  • Jelly Jump always crashes
  • Jelly Jump login does not work

Have a problem with Jelly Jump? Report Issue!

You have problems with the app Jelly Jump and you are looking for suitable solutions to fix the errors?

Please wait! Jelly Jump facebook community issues loading...


Why should I report an issue with Jelly Jump?

  1. Pulling issues faced by users like you is a good way to draw attention of Jelly Jump to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Jelly Jump customer and are running into a problem, appsupports.co might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Jelly Jump.
✱   Jelly Jump Report & Feedback Form
Similar problems with the app Jelly Jump
Hero Clash problems and troubleshooting and solutions
Hero Clash Problems & Solutions and Troubleshooting Guide

Lots of levels are waiting for you! Come and save the continent torn apart by the evil void and explore a world full of ...

Match Factory! problems and troubleshooting and solutions
Match Factory! Problems & Solutions and Troubleshooting Guide

Welcome to Match Factory - The Ultimate 3D Puzzle Adventure! Dive into the fascinating world of Match Factory, the bran...

Solitaire Clash: Win Real Cash problems and troubleshooting and solutions
Solitaire Clash: Win Real Cash Problems & Solutions and Troubleshooting Guide

If you like card games, then you'll love Solitaire Clash! Effortlessly play classic Klondike Solitaire and compete in Mu...

Survivor!.io problems and troubleshooting and solutions
Survivor!.io Problems & Solutions and Troubleshooting Guide

Dangerous zombies are attacking the entire city! The city is in peril! Awakened by the trial of dreams, you've no choic...

Earn to Die 2 problems & troubleshooting and solutions
Earn to Die 2 Problems & Solutions and Troubleshooting Guide

Drive your car through a zombie apocalypse in this massive follow-up to the chart-topping hit Earn to Die! An evacuatio...

Papa's Burgeria To Go! problems & troubleshooting and solutions
Papa's Burgeria To Go! Problems & Solutions and Troubleshooting Guide

Papa's Burgeria is now available to play on the go, with gameplay and controls reimagined for iPhone and iPod Touch. Gr...

Heads Up! problems & troubleshooting and solutions
Heads Up! Problems & Solutions and Troubleshooting Guide

It’s the game The New York Times called a “Sensation,” and Cosmopolitan said “will be the best dollar you’ve spent.” Hea...

Papa's Donuteria To Go! problems & troubleshooting and solutions
Papa's Donuteria To Go! Problems & Solutions and Troubleshooting Guide

Fry and serve delicious donuts in Papa's Donuteria To Go! -- ABOUT THE GAME -- You just got a new job at Papa's Donute...

Check Out How to Solve Problems or Issues of Related Applications
Flippy Race problems & troubleshooting and solutions
Flippy Race Problems & Solutions and Troubleshooting Guide

Compete in a massive high speed water race. Move left and right to avoid obstacles and collect coins. Spin the jetsk...

Rider problems & troubleshooting and solutions
Rider Problems & Solutions and Troubleshooting Guide

Get ready for some flippin' action! Perform insane stunts while you cruise through the never-ending world of Rider! ...

Fidget Spinner problems & troubleshooting and solutions
Fidget Spinner Problems & Solutions and Troubleshooting Guide

Most relaxing spinner is here! You have 5 swipes to set the best spin you can with your finger. Wait for it to stop ...

Dunk Hoop problems & troubleshooting and solutions
Dunk Hoop Problems & Solutions and Troubleshooting Guide

Play the basket not the ball! This time, you control the basket and you have to catch all the balls! The best baske...

Risky Road problems & troubleshooting and solutions
Risky Road Problems & Solutions and Troubleshooting Guide

Drive as far as you can and keep the egg safe. Get the right speed to pass obstacles. Just tap the screen to accele...

Space Frontier 2 problems & troubleshooting and solutions
Space Frontier 2 Problems & Solutions and Troubleshooting Guide

Space adventure awaits! And this time, humanity has no limits! Space Frontier 2 is the sequel to the insanely popula...

Finger Driver problems & troubleshooting and solutions
Finger Driver Problems & Solutions and Troubleshooting Guide

Love driving? You will love this game for sure! Spin the steering wheel to drive your car. Keep it on the road, and...

Space Frontier problems & troubleshooting and solutions
Space Frontier Problems & Solutions and Troubleshooting Guide

Blast off to the stratosphere and colonize Mars in Space Frontier, the addictive physics rocket game that your friend...