Textilus Pro Word Processor App Negative ReviewsKairoos Solutions SL

Textilus Pro Word Processor Negative Reviews

4.5
4.51403 star

Total 47 Negative Reviews

Textilus Pro Word Processor App Complaints & User Negative Comments 2024

Textilus Pro Word Processor app received 47 complaints, negative comments and reviews by users. Have you ever had a bad experience using Textilus Pro Word Processor? Can you share your negative thoughts about textilus pro word processor?

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Textilus Pro Word Processor for Negative User Reviews

Just went from 5 to 1I’ve been using this app for a while. So far it does everything a word processing app should without a bunch of filler and junk to wade through. Every time I’ve found an app even marginally good for saving written materials, it either goes away or they change it and my stuff is lost. Please leave this one alone Apple! It works , it’s simple and there is no where else to save this stuff. Why downgrade to 1? I just found out it lost a book I was writing! I accidentally found some other files but can’t get back to them. It says 25 files but most are their junk, I can’t find except the one I just put on and now I’m glad I printed it cause my book is gone The improvements rated an increase in stars. I still don’t trust it, so I back up to a real computer if it’s important, or print. I can’t do that with a book, and Apple still makes if hard to use this as a real word processing program . If they did, it’d be great. The problem is Apple seems to think these are game machines and no one would use it for serious work. But if you are disabled, and weight matters, you need this thing to function as a computer. The other reason the stars are only 3 is because Apple has known for years the I pad and I pad pro have touch screen problems and have never seen fit to fix them . Instead of cute and often pain in the rear updates, why not actually fix the device ?.Version: 9.1.1

Absolutely NO supportI’ve been using the paid app for a couple of years without too much drama. Now, with the last couple of updates, I cannot import pictures, photos etc in-line when I copy a document into the app. I’ve tried multiple times to get some assistance using all the advertised contacts but still no answer, no support and no response. This feedback is a last resort. As it stands, I’m in the process of deleting the paid app and will be happy to pay for an app that has an interested developer on the other end..Version: 8.0.0

SHOULD BE ZERO STARSNow a SCAM? Why does this app tell me I have reached the document limit and now must pay to upgrade? And I cannot even access the docs that are on there? PLEASE RESTORE THE DOCUMENTS ON MY IPAD AND ALLOW ME TO MOVE THE ONES ON THE ICLOUD TO ANOTHER APP INSTEAD OF GIVING ME THE STUPID MESSAGE “OOPS you’ve reached the limit as a free user.” I AM NOT A FREE USER. I PAID FOR THIS APP. THEREFORE I OWN MY DOCUMENTS THAT ARE ON THERE. I NEED TO BE ABLE TO EMAIL, PRINT, MOVE MY DOCUMENTS OFF OF THIS APP. I WILL ABSOLUTELY NOT PAY YOU A DIME TO UPGRADE..Version: 12.1.0

Numerous continuing problemsI actually loved this in the free version. It's only after paying for it that I have numerous problems. Currently it is as if the program is corrupted or reached data capacity. Im afraid to delete and reinstall Incase I lose all my files which I am legally required to keep ( in my profession). After loading and starting a doc, the response to typing is s----l-----o-------w. Everything freezes up for about 20 seconds. This happens multiple times. This makes the application for which I bought this app (clinical note taking) impossible and results in inaccuracies which just are not acceptable in an app that was not inexpensive. As with the other problems I've had, customer service will respond to my first contact and then leaves me high and dry with no further response..Version: 7.7.1

Not for Scrivener UsersI read all the assorted literature and how users should update to the Pro ~ so I did, but this app does not allow its users to open Scrivener documents-in-progress on the iPad, so it is effectively useless. Hoping it wouldn’t be a complete waste, I opened a PDF form to see what it could do. It opened the document but did not allow for any parts of the form to be filled in. In order to create a working iPad Pro, I had to download two different apps: Storyist and Adobe Fill & Sign. Very misleading about what it can actually do..Version: 7.6.0

Extremely disappointingI was a faithful user of Textilus 5 which had PDF annotation and full formatting for notes... I was forced to upgrade to Pro and now have lost PDF annotation functionality! Shouldn't the paid, Pro version be better? I can't understand it. I'm hoping this issue is resolved soon. Otherwise I recommend finding a different app..Version: 6.2

Bullet PointsI have been using this app for about a year and it is quite good. My issue is that I have not been able to find bullet points. When I have asked this question I have not received a response. I would like to change my feedback to five stars so please help - my cvs look rubbish without bullet points..Version: 8.6.9

Not able to locate instructionsI need instructions for the app and cannot locate any anywhere..Version: 11.0.8

Poor customer supportFirst of all I bought the original version of this app and then got confused about where all the formatting options had gone, turns out they stripped them from original version so they could add them to the pro version and charge me again for this. Being one of the few word processors for the iPad I bought it again. Then when I had a problem with the manner in which it save documents I emailed the company for some help and received absolutely no help what so ever. Not only have I been charged twice for what is essentially the same product but they then go silent when I ask for help. Can't recommend this product at all due to poor support and devious marketing techniques..Version: 7.5.0

This is rather buggy, but okay if..You don't mind constantly fixing the font, or the specific document formatting that you've set 10 times already. Even if you save a formatting style to open for new documents it doesn't stick, and you're stuck with using Helvetica font even after you've changed it to Times New Roman. The formatting features are just very buggy, so avoid if that's what you need. I just got fed up trying to write a novel and having it format all wrong. Hope they fix it, I like the notebook folder function!.Version: 7.8.1

Lost documentsI app has been very frustrating. I bought it several years ago, then bought the newer version because I thought the "Pro" release could help. No. I can write things with it but it simply gets rid of my documents. There are a few that have survived being sent to Dropbox but they will only open in Dropbox, not in Textilus. Very disappointing - I had hoped to have a word processor in iOS, but this isn't going to be it. There has been no support - emails written to knowtilus have been completely ignored..Version: 7.8.2

Avoid at all costsThey promise all kinds of things in the product description. I had no trouble at all with the free version, which I quite like, so I purchased the 'pro' version, based on the product description. Once I paid and downloaded it, I discovered that you can't even annotate pdf documents at all, which you can in the free version! I sent 2 messages through the 'feedback' option, and they replied to neither one of them. They seem to have the 'well, I've got your money, so why should I do anything about the fact that the app doesn't work,' philosophy..Version: 7.1.0

Really great, until I purchased ⚠️⚠️I had used the free version for sometime. Really great app found no other app that compares. So on March 25, 2020 I purchased the Pro version and now I open the app to a blank white screen, keyboard showing. I’m unable to exit the keyboard and have no ability to use it either. I uninstalled the app, shut down my device (iPad) started my device again after 10 minutes only to have the same problems. Should have kept the free version at least I was able to use it. Paid $4.99 plus tax for a product I can’t use. In order to post my review I had to rate the app, so one star was given only so my review would post and reach other consumers interested in purchasing. ❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌.Version: 8.9.7

App crashedI have been using textilus for around 2 years, i upgraded to this version and now have just a greyed out icon. Unable to open and access my documents..Version: 7.6.5

Major problem has started showing up.Editing an existing text document a (.) all of a sudden started showing up at the beginning of each last line in a paragraph. When I touch the return key to move to next paragraph it places the cursor in the last line of the same paragraph right after the (.) which was never typed into the document. Very weird. Could it be a virus in my tablet? Using an iPad Air II. Never had this happen using Textilus before..Version: 9.0.6

Textilus proCette app ne marche pas! J'avais textilus français qui fonctionnait même si j'avais beaucoup de difficultés à trouver comment utiliser les fonctionnalités par manque de table des matières ou de mode d'emploi. Mais la version pro s'interrompt sans arrêt: dès que j'écris pendant dix minutes, les lettres ralentissent puis ne s'inscrivent plus et l'app saute carrément. Même si je sauvegarde aussitôt, tout saute. Je suis écoeurée, j'abandonne Textilus!.Version: 6.8

Unable to print documents in portraitI have been so pleased with this app but every document I print comes out in landscape now.anything else prints ok. It’s only Textilus that gives me this problem.Version: 8.0.0

I used to love this app!I found this when I received my first iPad2 and needed a word processor. It did what I needed. It needed expansion and and I offered suggestions, which they responded to with a thank you, and mostly they incorporated them. Each update added capability and made the experience better while I went through 4 more iPad versions to the 10.5 Pro I use now. The latest version of OSx from apple and update from Textilus has “Devolved” the app to an unusable state. There are so many problems now that I can not use it. I write short stories, a lot of short stories for contests and magazines. I’ve sent several emails describing the problems and have not received a single acknowledgement for them. A MAJOR problem that’s forcing me to look at other options is when I’m editing and click on the suggested word listed it shuts down Textilus, dumps me to OSx and I lose my work. As a user of several years I recommend NOT using Textilus until they fix the problems. Paul 🐸.Version: 8.8.1

No spell check or grammar check featureWhy is there no spell check or grammar check on this app?.Version: 9.0.7

What the hell?I’ve been using this app and everything was fine till this change came in. I did put in my own characters but every time I open the app the row with the letters and the delete button is all messed up. Sometimes I manage to remove the madness by mistake, but not today. I feel like deleting it. Could someone please enlighten me as to what the point is with driving me mad!.Version: 8.6.7

Was good...now terrible....wipes dataFor years it was great over past few months (new update.) I started losing all data in a document ...it’s blank and says “null”. Lost a lot of documents...will not use again...if you use it have backups in other apps....Version: 8.9.1

No Good, Should Be a ZeroALL OF MY DOCUMENTS ARE GONE ALONG WITH THE APP! I searched to open Textilus and it had disappeared off my iPad and I KNOW I didn’t delete it. The App Store told me to “Get” Textilus Pro, but it was just a new install and NONE OF MY DOCUMENTS WERE THERE. I often go really long periods of time not opening Textilus until I need it. I had quite a few documents stored there, and ONLY there, and they are all gone. GONE, IRREPLACEABLE! I have used Textilus for YEARS and used to like it, but I will never, ever use it again, and I will be telling everyone I know to run from it and find a reliable app to use!.Version: 11.1.1

Asked to Pay AGAINI have paid for this app a couple of times and believed that it was well worth it. Including an upgrade to PRO. I recently bought a new IPad and opened the app only to learn that I need to buy it again. This is an unacceptable reason to require paying money for something I ALREADY purchased. If there are new features at least give me a choice of using my current paid for version or upgrading to a different iteration. Nope. I deleted the samples folder and hit a ridiculous limit. Thought maybe it was a glitch so I uninstalled it and reinstalled it. To no avail. Time to investigate other options….Version: 12.1.3

Not workingI purchased the Pro version two years ago and have it installed on the iPad, I only use it occasionally and it’s worked fine in the past . Now it won’t let me create new documents and say I’ve reached the limit for a free user and to purchase the Pro version? Which I Can’t do as it says it’s already on the iPad and to just open it ?.Version: 12.0.5

Easy 2 Use-Serious BugThe program is fairly fast to learn and easy to use. It has adequate functions and features for an iPhone or an iPad. The limitation appears to be a recently developed bug which will not allow me to paste text. A word processor that cannot paste information has very limited use. I hope the bug is corrected soon..Version: 6.3

Useful, but fraudApp is really useful and works very well, but time to time, after each update, decides do you pay again and again. I payd two times and today it tries I pay again. That is a fraud, if you don’t offer a payment forever (as you say you do) call it “subscription”..Version: 11.0.7

Unable to do simple cut and paste from web pagesFor me, the inability of a word processor to do cut and paste from a web page is a deal breaker. Now I just need to fathom out how to I get my money back. Should be simple but isn’t. Evidently the iPad is not ready for business applications. Just a toy..Version: 8.8.0

Not Good At All!It’s impossible resize images without maintaining the original aspect ratio. Words and images were automatically enlarged after exporting the document in PDF. It got so frustrating that I stopped using this app. I want my refund!.Version: 9.1.3

First classI’ve been using this for a few years now and find it reliable and easy to use. I can’t imagine being without it. All my cooking recipes have been installed and saved However after upgrading my iPhone, I am now unable to access my contents. Years ago I paid for the upgrade to the Pro version but now this has not been recognised. I have sent numerous messages to have this corrected but nothing has been done So disappointed as really liked for my recipes. Robert Lees Really poor service, after 3 months, I still haven’t heard from them. I don’t understand how a company can take a payment and not fulfill its obligations. If it’s a problem at my end, why don’t they explain to me and offer a solution..Version: 12.1.2

Tous mes fichiers effacés !Je donnerais 5 étoiles, je ne sais pas ce qui se passe, j’ai perdu tous mes fichiers textes qui étaient dans mon iPad !.Version: 11.0.8

Save is inconsistentLove to use the app but have found that I can’t rely on it to save my work properly. I have auto save set but found that unreliable so also use ‘save and close’. A few times I found my work wasn’t saved but I’d assume that was just user error and have become much more disciplined saving work. After returning from a holiday I’ve opened my document and found several thousand words have vanished. It’s not user error, I had, before my trip away, saved closed and reopened my document several times and I now find I’m missing work from several saves ago. Frankly, it’s a bit demoralising to write thousands of words only to then redo them further down the line through no fault of one’s own..Version: 12.0.2

Absolute rubbishSays it syncs with a list of services but it doesn’t. The Dropbox sync is poor but the Google Drive sync is simply woeful. Unusable. Which makes the app a complete waste of time and, annoyingly, cash. Really want my money back..Version: 8.6.2

MisleadingLast pic in the write up shows ePub but the program doesn't want to open ePub.want the money back..Version: 7.7.1

WARNING! Doesn't work. Unsafe re data. Features cut. AVOID!*** update: I've just discovered the claimed "Dropbox syncing" doesn't work. Data gets lost between iPhone and iPad version making this app unusable and unsafe. Safe yourself headaches. Avoid this. I don't like leaving bad reviews. But this developer has made me angry with the way he treats his customers. His "updates" often remove more features than they add. I've been caught out before (offline syncing, text expander support to name just two features puled in the past). I thought this latest update might be different. Now I feel like a fool for parting with my money. This so called "pro" version is little more than a cut down version of the previous app - with several important features removed! the interface is simpler, which is good (it is mess in version 5.0), but there is no longer a way to favourite Dropbox sub folder folders, for example. Nowhere in the update info is there a mention of this. Note to developer: If you remove features, let your customers know in the "What's changed" section, so they can make an informed decision before purchase. Other developers do this routinely. Not doing this comes across as dishonest. Remember, there are many many great word processing apps out there from developers who respect their customers..Version: 6.1

Must love HelveticaThis app has many good features and I have been able to use it successfully a few times. Unfortunately it defaults to Helvetica even after I have selected another font and for that reason I plan to delete it and look for an alternative..Version: 12.1.2

DO NOT BUY THISI see my last review was deleted…. After buying and using the Pro version for hundreds of hours writing original stories, ALL of my files were deleted, after an update. My files were replaced with the original files, which I deleted on day one, so I KNOW that it was not my error!!!! Beware, if you use this software!!!!!.Version: 12.1.5

Gone in an instantI used Textilus regularly, it was fabulous on my iPad when travelling. Until the moment when I undated my iOS and the application disappeared - with all my wp files. All of them. I'd backed many to Dropbox - but not all. I lost one piece of writing that can never be replaced. It's outrageous that a new OS makes an app and ALL documents disappear. The developers didn't reply to emails. So use this app if you must - but never, ever trust it..Version: 7.8.2

After two paid upgrades, TP doesn't workAfter paying twice to upgrade, Textilus Pro is disabled on my ipad. I wrote three times to the developer and received no response. Notice comes up saying I'm a Free User. It tries to collect a third fee. I am a twice-paid user and want a working App! On the second upgrade, instead of integrating my documents, a separate app appeared, with none of my documents. Now neither version works. The developers apparently don't know what they are doing. Gary.Version: 11.0.8

It was great until…Textilus was an awesome word processor. However it recently lost several folders on my IPad and I cannot find them. (Not in recently deleted or anything)..Version: 12.1.5

I’m being nagged to deathI purchased this app some years ago. It’s very good. Unfortunately, now that there is a new paid upgrade available I get a nag screen in this legacy version giving me the opportunity to pay to upgrade. The new app, as described on the App Store, doesn’t do anything different to this app, so I’m being nagged to upgrade to get rid of the reminder. If this is the way the developers treat customers I’ll go elsewhere..Version: 9.1.5

Used this app for 7 yearsI have been using Textilus for so many years now. It has been great, it does all I need. I even paid for the new $5.99 charge. But I have been locked out of my ipad and bought a new one. When changing over. It lost all my data. I backed up to the “icloud” that textilus offers and it doesn’t work! It is only a localized backup. I.e. if the ipad that has the info us no longer functioning. It is gone! I almost lost all of my 14 years of writing twice now. If I wasn’t a compulsive saver I would have! They used to offer on itunes a way to directly take the documents off of Textilus but that is gone. Now you have to send 1 folder at a time as a zip via email. And it only saved as a .RTF which can not be transferred to any other app on the iPhone or iPad. The work I put into figuring out how to back up my writing was costly. Now I feel I have to pay the $5.99 a month with Office 365 just to know my work is saved and able to be accessed from any device. Sad really, I loved this app..Version: 11.1.2

Might workFinding how to get dropbox integrated isn’t straightforward but I finally found it. I’ll give this app a go.Version: 12.1.0

Handy for some thingsThis is a good place to organize and access PDFs on my iPad. But when I went to the trouble of taking photos/scanning in an entire chapter, it shut down and lost it while trying to save..Version: 6.7

Very enjoyable to useThree stars may seem on the low side, but I'm beginning to like using this App. More fonts, such as Bookman Old Style, would be a great improvement..Version: 6.9.5

MAJOR COMPLAINTPlease contact me to discuss a major complaint on your information and your billing procedures, since I’ve been charged more than was proper and will, though I’d loved the app, give a negative review over your marketing practices, et cetera. Thank you! Pastor Kris.Version: 8.6.7

Upgrading to Textilus ProA big disappointment. There does not seem to be any way to access documents created in the past by Textilus, and no access to any other documents on my iPad, or in iCloud..Version: 7.6.3

Cannot transfer files!I have been using the free version of this app for over a year with success. In order to transfer my documents between devices via iCloud, I upgraded to this app. I cannot share documents between iPad and iPhone! All I get is, "failed to upload content". Not happy!.Version: 7.0.0


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