Esplorio Travel Journal & Blog App Negative ReviewsEsplorio

Esplorio Travel Journal & Blog Negative Reviews

4.4
4.42342 star

Total 26 Negative Reviews

Esplorio Travel Journal & Blog App Complaints & User Negative Comments 2024

Esplorio Travel Journal & Blog app received 26 complaints, negative comments and reviews by users. Have you ever had a bad experience using Esplorio Travel Journal & Blog? Can you share your negative thoughts about esplorio travel journal & blog?

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Esplorio Travel Journal & Blog for Negative User Reviews

DownhillNot sure what happened, used to have fantastic customer service and now can’t get anyone to respond. Was going to purchase the pro but not sure it’s worth it if I can’t get the app to connect with others, even when they’re turned on. Shame I really liked this app..Version: 6.0.7

Fantastic app for creating a travel journalUpdate 16 August 2021: Esplorio was a great App, but has not been updated for a year. In addition, there is no support via the Help section of the App, and no response to emails. As a consequence, I have sadly cancelled my Pro subscription, and updated this review. I suspect Esplorio is another casualty of Covid-19. Researched various options and decided to go with Esplorio and haven’t been disappointed. Excellent support and regular updates adding useful new features and fixing bugs. I have just returned from a 50 day trip through New Zealand and had Esplorio running 24/7. Recorded an accurate GPS track with no significant battery drain. Quick to add photos and content with simple and easy to use editing tools. Really well thought out app which should only get better. I kept my trip private while traveling (shared only with family and friends) and made it public after returning home..Version: 6.0.7

Southern sailingNothing but trouble! Very disappointed.Version: 6.0.5

Could be fantasticThe idea is great and it almost works. It logs journeys but not all of them which I find frustrating. It can take days to update and in the meantime misses journeys. If it worked as it should I would have paid to upgrade..Version: 6.0.5

Terrible supportAfter setting up my account I started receiving a lot of emails. This is not uncommon however theirs specifically asked for a reply with any questions. That is also fine however they never responded to any of my questions. I would have rated them higher if they responded..Version: 4.4.4

Such a shame...I have used this app for several years and it has been a great way to record and share trips...However the developers have obviously walked away and left it to gradually die. It is becoming more buggy, and the support is non-existent. I would advise anyone to try the free version, but don't upgrade, I did, and it gives nothing extra. It is one thing to have a buggy app that is free, another to pay a big price for an app that the developer can't be bothered with anymore..Version: 6.0.7

Really dissatisfiedThe developers of this app seem to have disappeared. Was a good app, but no support or development for a year. Wish I didn’t have to dump this app but it looks like I have no choice ..Version: 6.0.7

No supportThe app is good but at the same time, I’ve been having all sort of problems connecting services such as Tripit and synchronization with photos on my iPhone. Trying to get any support is just the worst. Terrible support to say the least.Version: 6.0.7

Why not not on iPad??I’ve got this app on my iPhone but why isn’t there a version for iPad please?! It’s such a great travel app..Version: 4.1.5

Bust?Have they gone? App not working, website down, servers uncontactable, unsure if they’ll continue to take my money for the pro subscription!.Version: 6.0.8

Rubbish!I have tried on numerous occasions to print my first photo book & pay nearly £40! Every time I try it fails. I wanted this book as a surprise for my husband for Christmas. I went in to the online help and tried to get someone to help me but no one has ever responded. I therefore rate this app as terrible. A waste of space on my phone..Version: 6.0.6

Sorry, I think it’s too hardI don’t get it. I’ve just got back from a 4 day trip to Italy. The app didn’t know when I left though or when I came back - and divided the trip up into smaller chunks. This meant it didn’t show the whole trip on the map, so I had to change the trip dates to include the flights to and from the UK. Then I kept getting a “server error” message when trying to choose the photos. Finally, when I tried to share the trip, that didn’t work either and none of the people I sent the link to could see it. I’m sorry, I love the idea and the company seems great, but I found it much too disjointed and the opposite of automatic..Version: 4.1.2

Invasive app. Good for nothing!!!Terrible app. From the get go it invades your privacy by deciding fir you who you should follow because “they are great travelers”. According to who they are travelers? Have they won medals? Awards? The Nobel Prize for Traveling? Hello and GOODBYE!!!!.Version: 5.1.3

Good but..Can’t seem to log on to Facebook and can’t contact developers 😡.Version: 4.4.2

Possibly No MoreLooks like this app is no longer developed. But they happily continue to take your subscription fees! No response on Twitter. Integrations don’t work. Sad to see a truly wonderful app fall apart..Version: 6.0.7

None Existent SupportI’ve been trying to report a problem with my pro account for the last 4 days via both the app help centre and email with no response. Writing this review is my last resort. If I don’t get a response I will be deleting the app and account..Version: 6.0.7

ConfusingNice concept and design. But it added more photos than I selected. Also adds all photos to diary. Would better if there is setting on what gets created as diary. Also dislike the Facebook sync all. I don't want all my posts to show up under diary..Version: 2.1.0

Postcard feature crashesTwice now I have tried to send a postcard, gotten partway through the process, and it crashes. I’ll use another app that works. I do like the geo journaling feature, but I think you could do so much more with this. How about being able to IMPORT a fox track? I am a backpacker and out for up to a week at a time with no access to electricity. I am not going to leave the app on in the background..Version: 3.2.1

InconsistentCustomer support doesn’t seem to be available..Version: 6.0.7

No longer workingReally great app, really really great but since the Pro release we can no longer add photos - half way though a trip and can no longer share our trip with friends and family.....Version: 6.0.0

CheatedUnless you buy their $80+ Pro version you are now limited in photos per trip and photos per account. That means I am now locked out unless I pay their ransom. Even prior to going Pro, there were problems with the App that still have not been addressed. I don’t trust Esplorio. I received an email from the developer that tells me nothing I already don’t know. Unfortunately I have not seen my review posted in the App Store yet..Version: 6.0.4

Pictures don’t load and it just says sorryAn apology is nice but I would rather see the pictures. The map functionality is nice but without pictures displaying the app isn’t any good for its intended purpose. Update, I traded emails with the developer and they researched and said that the photos need to sync and that is why the pics could not display. Seems very reasonable..Version: 4.1.1

Update 8/3/2022: stopped working - no response from customer serviceLoved this app so much I paid $49.95 for annual subscription for Pro version. And now doesn’t work and get no response despite multiple attempts from customer service. (My former 5 Star review: used to be: Terrific Travel Diary App with Delightful Stats Summary Very impressed with import from TripIt! Terrific summary of miles, countries and delightful graphical representations. And with the syncing of map to photos. Only done a few trips from history and one from future to try out. Impressed! Terrific communication and response to question.).Version: 6.0.7

No support when neededI used Esplorio to journal a month long trip. When I had a question I got a “short answer” with a promise for a more complete answer later, then nothing. Now I get no response and I cannot edit my trip. I decided to settle with what I have and print a book and that’s proving to be impossible now too..Version: 6.0.7

Great but keeps crashingIn theory I love this but I can’t find easy how I merge trips (maybe that’s me) and it keeps crashing to the point I can’t even open the app now. It would get 5 stars from me if it worked properly though..Version: 4.1.1

Pointless?Struggling to see the point of this app. You can’t select which photos to add to a trip, you have to add them all then delete the ones you don’t want. Previewing a suggested trip still doesn’t let you select which photos to add. Tutorials are hilarious, each title just goes to a splash page that doesn’t teach you anything. Might as well just use the native Apple photo album..Version: 5.5.0


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