Connect Care: 24/7 Urgent Care App Positive ReviewsIntermountain Healthcare, Inc

Connect Care: 24/7 Urgent Care Positive Reviews

4.8
4.89006 star

Total 40 Positive Reviews

Connect Care: 24/7 Urgent Care App User Positive Comments 2024

Connect Care: 24/7 Urgent Care app received 40 positive comments and reviews by users. Can you share your positive thoughts about connect care: 24/7 urgent care?

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Connect Care: 24/7 Urgent Care for Positive User Reviews

Counseling session with Curtis HookerI just had the most awesome counseling session with Curtis Hooker. I talked about my daughter that passed five years ago and the fact that I was the one that pushed the Tremonton Police to arrest my daughter for drug use around her two children in which got her children taken away, my oldest daughter’s bad depression right now, my mom’s death and our selling and moving experiences. 😊.Version: 12.0.627

Convenient and helpfulThis was so convenient. I am one of those people that will just stick it out then go to the doctor just because I either am too sick to move or because I can move. I don’t think I need to go. I loved this! I just wish my insurance covered this visit but it was well worth it anyway!.Version: 11.1.319

Intermountain Connect Care is the best thing ever!I have kids who are high risk for flu, one of them tested positive today at instacare and negative for strep and after a thorough evaluation with an on-site doc, the one child who has Influenza, then the PA with connect care was then able to check the records, evaluate the medical histories and I was able to get my other high risk kids prophylactic coverage without having to drag the entire family into an urgent care. 🙏 Saved us all from being exposed to who knows what else was lingering in the waiting room. By the way, she was very nice and completely understanding of our situation. Love it. ⭐️⭐️⭐️⭐️⭐️.Version: 11.1.319

So gratefulWe have been quarantined for 3 months and i was down to my last pill of depression medication. My doctor no longer was a doctor at the office I would normally see him at and didn’t know what else to do. I was going to go to the urgent care but am really nervous about covid still. I am so glad I tried this service first. They understood my situation and was able to refill my medication for the next 30 days. Enough time to find a new doctor. Thank you for this having this service..Version: 12.0.627

Great serviceI felt taken care of very well and my nurse Iva was able to address my problem promptly. The wait time was short even though the visit was set up around 1:00 am at night. Moreover, my nurse, Iva seemed really knowledgeable about my problem. Thanks to intermountain connectcare..Version: 12.16.103

Life ChangingIn love using this service. I am able to connect with a doctor in minutes and get the help I need without having to take my kids to an urgent care facility or doctor. I am so grateful this service was developed over the years!.Version: 12.16.003

Quick, easy, perfect when you know the problemI called cause I had a UTI infection (had them before, I recognize the symptoms) and after a brief wait and a few questions the doctor had my prescription ready in two minutes. This is great, will definitely use again!.Version: 12.0.627

ImpressedI was a little hesitant about the whole thing but I’m visiting family out of state and just needed some help for a sore throat and swollen tonsils and the doctor was awesome! You can attach pictures before you connect with the dr so she could see that my throat was red and swollen and she was so nice and helpful. The wait wasn’t bad either. Much better than in a drs office or an urgent care that I was considering. The one thing that happened was it asked for my home address which I put Utah because that’s where I live but put California as my prescription pick up location because that’s where I’m visiting, and so the dr had to cancel our initial call because those need to match. But! She said to edit that info real quick and get back in her waiting line and she’d put me in the front of her line so it all worked out great. I’m very impressed and will definitely use it again.Version: 10.2.112

FastThis is awesome! So simple , fast and convenient. I am not sure why I waited so long to use this app since it is included in my insurance plan for $10 a visit, but now that I have used it I will be definitely using this in the future! I didn’t have to take any time off work/miss any work, I did it from the comfort of my home. The last thing people want to do is get ready and go out in public when they do not feel good. This resolves that problem..Version: 11.3.504

Extremely convenientI have now used this service twice and am very pleased with it. I love that this is now an option, especially for times when I know exactly what’s wrong and don’t want to wait to get into my regular doctor just to get the Rx I know I need. Very convenient, the doctors are very kind and efficient. I will continue to use this service and recommend it!.Version: 11.1.319

It was so easy!Just used the intermountain connect care app. It’s was fast and easy and I didn’t have to leave my bed. They sent my prescription over to the pharmacy and my husband was able to pick it up. All within an hour. AND with my insurance it only costed $10!! Everyone should do this!! It makes things so much easier when your not feeling well. Definitely will be recommending this to everyone!!.Version: 10.4.106

2:20 am visitI have been having bad side effects from an antibiotic and the digital visit was clear smooth and very helpful. The provider was easy to talk with and clear and understandable. I wish i had done this sooner instead of waiting so long. I hope i didn’t wake her..Version: 12.16.003

Awesome App & ServiceHaving a convenient, quick & painless option available for medical advice & prescriptions is so awesome! Everybody wants a doctor in the family. You know the one you call to ask if you absolutely need to make that horrible all afternoon trip to the office. Finally we all have that doctor in the family! Best part is they don’t even mind if we call them ALL THE TIME for advice lol..Version: 12.14.103

Awesome!!This is great! It usually takes a couple days for me to be able to be seen at my doctors office, not with this app. The most I have waited is 15 mins when there were 2 patients ahead of me. It’s great how you can attach a picture for your doctor to see. Another great thing is that they always have a doctor available, no matter what time it is, this has saved me an expensive trip to the ER when my daughter had a high fever that turned out to be caused by strep..Version: 11.4.301

Dry cough and sore throatI simply didn’t feel well enough to go into insta care for my cough and sore throat, so I gave this app a try and it was AMAZING! My physician so kind and friendly, & she could tell right away, by the sound of my voice, that I had been battling a cough and sore throat. I’m just so grateful I didn’t have to leave my home, but could get a prescription cough medicine sent to my pharmacy! Will definitely use this again, & will tell all my family about it!.Version: 11.2.016

So Grateful!!!I always forget about Connect Care even though I have the app on my phone, but I am so grateful that I had this option today! I logged on at 6:45 am and saw Susan Dougherty at 7. She was patient and thorough and spent a long time helping me determine my best course of action for my awful cough. The thought of getting down to an urgent care office and sitting and worrying that I was going to have my uncontrollable coughing fits for all to worry about, just stressed me out. But, I was still in my pajamas with my coffee in hand and my trusty pup by my side when I was able to be seen. I used my phone. I will go pick up my prescription when the pharmacy opens and be ready for my day. Since I had set this account up a couple years ago, I was able to just log in and all of my information was already in the system. It is well worth setting up! Such a relief!.Version: 12.14.103

Connect Care is WonderfulWe had issue with my Mom’s health late on a Sunday afternoon. It was so easy to download the Connect Care App and connect with a super helpful Physician’s Assistant, her name was Emily. So attentive and kind, she was able to interview my Mom FaceTime on the call and get her the help she needed. I highly recommend Connect Care..Version: 12.16.103

Great AppI was so sick with the flu I didn’t want to go anywhere, and I wanted to get help within 48 hours so that I could get Tamiflu. I used the app and got help and a prescription from a friendly, knowledgeable PA within minutes. What a relief I didn’t have to go anywhere! The only glitch was when I got an incoming call, the connection paused and we thought it was lost, but after declining the call we were able to reconnect no problem. Overall, it was an awesome alternative..Version: 11.2.016

Great option for the busy!Great for acute health problems. I work office hours and never able to take off work for doctor visits. This is a great option for me, without it I would leave issues unresolved and probably never go into an office to get it fixed. My provider was quick and friendly, she also offered a follow up visit included if the issue was not resolved..Version: 11.0.004

So convenientI was able to get care as soon as I knew something was wrong. Within a few hours of my symptoms getting worse, I had the prescription I needed and started to feel better. So much easier, quicker, and cheaper than going to an urgent care..Version: 12.13.006

Awesome! Will use again!Oh my gosh! This app saved me! I had woken up 2 nights in a row with symptoms that of course subsided when during the day. At 2:30AM I was miserable and my only option was a very expensive trip to the emergency room for a simple anti-biotic. The app worked seamlessly! The doctor was great! Friendly, knowledgeable, asked great questions! Now I’m off to the 24/7 pharmacy! I have meetings starting at 8:00 AM tomorrow which would have further delayed my ability to get help! And no waiting at Urgent care and risking getting someone else’s sickness! Thank you!.Version: 10.4.106

Quick and easy!!!My daughter has been sick for three days. I was thinking about taking her to the insta care. Then I remembered this option. My husband and I figured we would try it out. This is a wonderful service and better than sitting in a clinic with other sick people. She hasn’t felt well enough to leave the house. To be able to stay in, talk to the P.A. and be done in minutes was great! Thanks for making this experience one we will remember. And we will spread the word to our family and friends..Version: 10.2.400

Dr Herzog was awesomeI’m in Florida and I had a head cold when we left West Jordan but after we had been here for a few days I got worse and it dropped down into my chest and I got pneumonia so I would have had to go to the emergency room. But my Doctor’s nurse said that if she gets sick she use’s this service.Version: 12.16.003

Well this is geniusI knew I had a UTI but avoided going to instacare because I didn’t want to pay the money or sit & wait forever to be seen since I couldn’t miss work. I decided to try this and it was the best thing ever. I was connected within 5 minutes and received diagnosis very quickly and was given a prescription. I love that I got all this done in a total of 8 minutes as opposed to a couple hours at an instacare. I will definitely try this app again..Version: 10.4.106

Online VisitAfter two friends recommended the online medical visit, I decided to try it. I now highly recommend it, as well. I have the flu and barely want to get out of bed let alone go to the doctors office. It was easy to add the app and didn’t take too long to fill in the necessary info. Also, I only had to wait a few minutes before the nurse practitioner came on. She was thorough, kind and helpful. The entire process took approx 15 min. A huge timesaver compared to going into the the doctors office!.Version: 10.2.400

Why bother leaving your house if you don’t have to?Just a basic sinus infection... This was the most fantastic experience! I spoke to a provider from the comfort of my own home. What could be better? I didn’t have to drive anywhere or sit in a waiting room exposing myself to any new cold bug. The app was super easy to use on my iPhone. I pre-filled some medical information and then just waited about 10mins to be connected to a provider. When she came on, we had a split screen showing the two of us with her wearing a headset with microphone. She was incredibly nice and patient and gave me some good advice. The whole thing couldn’t have been simpler. Will definitely use this again!!.Version: 10.0.103

So easy to doI hate going to the doctor for minor things like allergies and most of time you can’t get in quick enough so it’s not worth it. I have used this online video service twice now since it came out and I love it. I can get immediate help from my own bed and be done with it. I spent 5 minutes on the video chat and it cost me $40... and I don’t even care! It was worth every penny! Because a normal doctors visit would have cost me $100 or more..Version: 11.4.301

Awesome option!I’ve used Connect Care four times now and had a positive experience each time. The providers have been excellent, compassionate, listen well, and have helped me. Connect Care has saved me time and money. My copay is cheaper when I see an online provider. I can wait in the privacy of my home and the wait has always been faster than when I have gone into physical clinics. I don’t have to worry about taking my kids with me or finding child care for them. The visits take less time. The providers have also given me notes for my employer when needed. It’s perfect for things that a doctor doesn’t need to actually conduct a physical evaluation to diagnose. If only they could find a way to do strep tests digitally! 🤣🤣 I will definitely use Connect Care in the future and I highly recommend it to others..Version: 11.3.309

Huge time saver!I started developing a painful sinus infection after getting over the flu. I had a full day of meetings scheduled with a small break at lunch. It was becoming so painful, but I wasn’t going to be able to go to the urgent care until after 5:00. I remembered ConnectCare and was able to get great care and the medication I needed during my break between meetings. I’m so grateful for this service!.Version: 12.16.003

Trish SmithTrish was amazing and very quick to respond. She even allowed a follow up appointment to make sure everything was better. Also when the CVS I requested was out of the medicine she quickly wrote a substitute that was just as good. My symptoms have gone down since seeing her and am really happy all this was really quick and easy to use..Version: 12.16.103

Service ExellencePA Adam Wright, professional, educated, listener, assertive, personable, and very clear with explanations to ensuring the Care I personally received, is as close as family. This is an exemplary example of how great ConnectCare can be and Adam sets the service excellence bar to the top notch. Thank you for evaluating my healthcare with your best professional, careful, and medical experience. I feel better already know your support in getting back to being 100%, without being in an instacare environment, but in the comfort of my own home..Version: 12.16.103

Convenient, Fast, App works wellI appreciate this option so much! To be able to have access to medical professional 24/7 is so comforting. Also nice to not have to go to a doctor’s office or urgent care but still be able to get help and answers. The app worked great. I definitely recommend this..Version: 11.4.301

AmazingI absolutely loved Nurse Practioner Iva, she was very personable, didn’t have any of the “alright let’s just get this over with and onto the next” vibes, was genuine, sweet and seemed more than happy to help, she was super cute and she answered my questions, she gave me great advice and gave me great assurance. I didn’t have to wait super long and I was amazed that she could look down my throat with just the camera. It was super convenient and I honestly wouldn’t mind Iva being my PCP.Version: 12.10.003

Amazing, highly recommend!I literally call doctors on connect care for everything. I find I use this app more than I ever used my local doctor. I feel these doctors are still able to personally connect with me and they always answer my questions and concerns. The co-pay is cheaper on here than at a doctor’s office. No long lines, no waiting for appointments that run over, and no need to fight my kids to sit still while we wait. This app has truly been a huge timesaver for our busy life..Version: 12.0.1603

Connect Care is a fantastic resource!I used Connect Care for the first time, the provider was very kind, professional and knowledgeable. The wait-time was less than 10 minutes and signing-up was easy! Highly recommend if you need medical care when you can’t make it into your primary care provider!.Version: 11.3.309

Great Attentive and Kind CareI feel like I get such good care from the providers with Connect Care. They listen and give good suggestions and advice and care. Emily Smith was no exception. She was kind, understanding and listened to my explanation and gave me good suggestions for at home care as well as helped me with my symptoms tonight. Thank you!.Version: 12.16.103

Excellent and knowledgeableVery knowledgeable, patient and quick. Our other option would have been the emergency room since we live in an area with no 24 hour urgent care centers. Thank you for saving us a 3 hour visit to an ER, when our issue was urgent, but could be resolved via telehealth..Version: 12.14.103

Convenient and superb care!My family and I have used ConnectCare app multiple times and each time the service has been incredible! I am so grateful for the convenience this offers: It’s so nice to access a provider’s expertise from my living room coach! Thank you so much!!.Version: 12.16.003

Pink eyeMy dr didn’t get ny drops called in yesterday, and it’s Saturday, so now they r closed. So I used this service- it was easy to set up a user account, then waited 10 minutes while I made beds, then the nurse came in and said yup! U have pink eye as she viewed my eyes and sent the prescription to pharmacy while I watched her. Oh my word!!! So SIMPLE!!! I love it, and it’s covered by my insurance🤗.Version: 11.0.004

Convenient and cost efficientWe tried the Connect Care app for the first time today. It took a little bit to get the set up information in (it was easy, just quite a few steps). Talking to the Dr. was convenient and we were able to get the prescription sent to our pharmacy. And it’s cheaper than going to my doctor’s office!.Version: 11.3.309


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