CoinCap App ProblemsShapeShift AG

CoinCap Problems & Troubleshooting and Solutions

4.6
4.68977 star

Total 41,496 Ratings

Common CoinCap Problems & Solutions and Troubleshooting Guide

You're experiencing issues when using the CoinCap app and want to find workable answers to your concerns, right? Those who are experiencing issues on mobile devices running iOS or Android can learn more about possible solutions in this post. The CoinCap app's creator (ShapeShift AG) is generally the one to blame when issues arise. However, not all bugs in are the result of careless coding. Follow this troubleshooting instruction manual covering both iOS and Android platforms in their entirety. Fix any and all app-related issues, including crashes, failures, lost connections, and failed installations.


  1. CoinCap iOS app crashes, not working, errors
  2. CoinCap iOS app network issues
  3. CoinCap on iOS has black/white screen
  4. Common CoinCap issues
  5. How to fix CoinCap payment issue while purchasing app or upgrades?


How to fix CoinCap app crashes or not working?

  1. First, shut down the CoinCap iPhone app and open it again.

    Any hiccups are usually cleared out of the app's cache when you restart it. To force close and relaunch the CoinCap app on your iPhone, follow these steps:

    1. You can access the app switcher by making a vertical glide from the bottom of the screen to the center.
    2. Find the CoinCap app.
    3. To exit the app, swipe it up. It's the same procedure to terminate any remaining background applications.
    4. The most current updates won't take effect until you restart your iPhone, so be sure to do that.

  2. Install the most recent version of the CoinCap iOS app:
    1. Launch the CoinCap App Store on your iPhone's display.
    2. Look for the CoinCap app. To open it, just click the button when you find it.
    3. An "Update" button will appear if there is a new version available to download.

  3. Removing and reinstalling an CoinCap iPhone app:

    Any damaged temporary files or data that may have been the cause of the app crashing or failing to load will be removed when you uninstall the CoinCap app from your iPhone. After you have deleted an app, you can reinstall it via the App Store on your iPhone or iPad.

  4. Update your iPhone to the latest iOS version available:

    If the issue is related to a bug in the previous iOS version, updating to the most recent version should fix it. Here's how: go to your device's Settings » General » Software Update.

  5. Other options

    If you're having trouble, please contact customer care by phone or through the website's contact page. Contact CoinCap customer support or visit the CoinCap contact page to report the issue and get assistance.


  • coincap problems & solutions and troubleshooting guide - 1
  • coincap problems & solutions and troubleshooting guide - 2
  • coincap problems & solutions and troubleshooting guide - 3
  • coincap problems & solutions and troubleshooting guide - 4
Common CoinCap Problems & Solutions and Troubleshooting Guide

How to fix CoinCap iPhone app unable to connect to server or internet connection issue?

  1. Reset network settings:

    Follow these steps to resolve network connectivity issues on CoinCap app for iPhone:

    1. On your iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
    2. Enter your device passcode.
    3. Then tap the option to confirm Reset Network Settings.
    4. This action will reset your network configurations and restore the default settings. Your WiFi networks and server settings will be deleted.

  2. Turn off your VPN in your Settings Menu:
    1. If you use a VPN, it might be the issue. Turn it in the Settings app under "General" » "VPN".
    2. If the VPN keeps turning itself back on after you turned it off, go to Settings » "General" » "VPN". Click on your VPN provider and then click "Delete VPN".

How to fix CoinCap black screen/white screen (blank screen)?

Follow the coincap iOS app crash troubleshooting guide here ▲



How to fix CoinCap payment issue while purchasing app or upgrades?

Here's how to resolve any payment issues you may be having: Carefully double-check your payment information (credit card or debit card) and its expiration date. Make sure your bank account has adequate funds in it. Possible reasons why you can't upgrade include not having enough money in your account or problems with the CoinCap site's payment mechanism. That's a dealbreaker, obviously, but don’t fret just yet. Wait a little while and then try again.


Common CoinCap issues

It's possible that there are more, less prevalent ones, but these were the ones we encountered most frequently. Naturally, the CoinCap development team works to address these issues. However, this will only help if the issue is not caused by your computer's configuration but rather a bug in the software itself. The general rule of thumb is to make sure you always have the most recent update on your smartphone. Rebooting the device is a common solution for fixing many faults and issues.

  • CoinCap reduce battery consumption
  • CoinCap is not responding
  • CoinCap login does not work
  • CoinCap is causing errors
  • CoinCap hangs
  • CoinCap cannot be opened
  • CoinCap does not start
  • CoinCap does not load
  • CoinCap always crashes
  • CoinCap loads very slowly
  • CoinCap no internet connection

Have a problem with CoinCap? Report Issue!

You have problems with the app CoinCap and you are looking for suitable solutions to fix the errors?

Please wait! CoinCap facebook community issues loading...


Why should I report an issue with CoinCap?

  1. Pulling issues faced by users like you is a good way to draw attention of CoinCap to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a CoinCap customer and are running into a problem, appsupports.co might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using CoinCap.
✱   CoinCap Report & Feedback Form
Similar problems with the app CoinCap
State Farm® problems and troubleshooting and solutions
State Farm® Problems & Solutions and Troubleshooting Guide

With the award winning State Farm mobile app, you can manage your insurance and other products, request roadside assista...

DasherDirect By Payfare problems and troubleshooting and solutions
DasherDirect By Payfare Problems & Solutions and Troubleshooting Guide

DasherDirect is a prepaid debit and mobile banking app for US-based Dashers, powered by Payfare. It provides Dashers wit...

Coinbase: Buy Bitcoin & Ether problems and troubleshooting and solutions
Coinbase: Buy Bitcoin & Ether Problems & Solutions and Troubleshooting Guide

Coinbase is the world’s most trusted cryptocurrency exchange to securely buy, sell, trade, store, and stake crypto. We’r...

Progressive problems and troubleshooting and solutions
Progressive Problems & Solutions and Troubleshooting Guide

Easy access to your insurance, whenever and wherever you need it. Here are some things you can do with the Progressive ...

iXpenseIt Pro problems & troubleshooting and solutions
iXpenseIt Pro Problems & Solutions and Troubleshooting Guide

Elevate Your Financial Well-being with iXpenseIt: The Ultimate Personal Finance App Welcome to iXpenseIt, where managin...

BA Finance Pro problems & troubleshooting and solutions
BA Finance Pro Problems & Solutions and Troubleshooting Guide

BA Finance Pro emulates the TI BA II Plus Professional with iPhone and iPad versions in 1 application. It is built with...

iAllowance (Chores Allowances) problems & troubleshooting and solutions
iAllowance (Chores Allowances) Problems & Solutions and Troubleshooting Guide

*** Proven To Work! 30+ Million chores completed and 20+ Million allowances paid using iAllowance! *** *** Apple Staff ...

iValidCard problems & troubleshooting and solutions
iValidCard Problems & Solutions and Troubleshooting Guide

iValidCard allows you to detect fraudulent credit and debit cards by validating the integrity of the credit or debit car...

Check Out How to Solve Problems or Issues of Related Applications
ShapeShift: Crypto Platform problems & troubleshooting and solutions
ShapeShift: Crypto Platform Problems & Solutions and Troubleshooting Guide

ALL CHAINS, ALL PROTOCOLS, ALL WALLETS Explore the DeFi universe with our free, private, community-owned, non-custod...