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CoinCap App Complaints & User Negative Comments 2024
CoinCap app received 106 complaints, negative comments and reviews by users. Have you ever had a bad experience using CoinCap? Can you share your negative thoughts about coincap?
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CoinCap for Negative User Reviews
✓ Not so greatShould be a brilliant app but it lacks stability. Jitters between menus. Freezes when re-opened when already running. ALWAYS struggles to provide correct Currency conversion rates (App prefers USD). Cannot set alerts using any currency - only USD..Version: 1.4
✓ Good in theoryReally nice features. But crashes and freezes all the time. Also, if you change a graph from e.g. 1m to 3m it won't update. I'm going to keep it and hope it gets fixed..Version: 1.4.2
✓ Great design but notifications stopped workingLayout and functionality are great. however, every time I set up a daily notification for my alt folio, it stops working. the last time I received a notification was 1 week ago. before that, I deleted the app and reinstalled because of the same issue. please fix this and then i would rate 5 stars!.Version: 1.4.4
✓ Portrait of a Portfolio!This app is great! It allows you the ability to maintain a portfolio of different cryptocurrencies you may own by allowing you to keep track of your expenditures, much like Mint, but without giving away your sensitive account info. The app is a little buggy at times when entering info, and there needs to be more than just the three “Alt-folio’s”, then I will give it 5 stars.🙂.Version: 1.4
✓ ChartsTakes to long to see price movements when adjusting the time frame from 1 day, week , month , 3 months etc.Version: 1.3.1
✓ Crashes on iPadUnusable.Version: 1.4.6
✓ Good Crypto App to track every coin, but needs improvementIt’s a great app for having all of of the cryptocurrencies available. But I’m frustrated with the lack of stability this app provides when it sometimes doesn’t load or crashes. In some cases I have had to open and close the app a number of times before the data loads. I also use AUD setting for currency and there are times where it will load as the default USD currency. There have been two occasions were cryptocurrency data has been incorrect by showing incorrect price data, which got my super excited when I thought one of my coins went up by 1000% until I went onto an exchange site to discover that was not the case..Version: 1.3.3
✓ Used to be good, but not anymore.This app used to be the best one out there. I used it multiple times a day. But the latest update makes it pretty much unusable. It crashes all the time, and lost my entire saved portfolio, and I can’t re-save a new one..Version: 1.5
✓ Allow alertsI mean really.Version: 1.5.1
✓ Crashed then lost my folioSpent a long time adding all my coins to the alt folio, tapped the 3M view on the graph and it crashed. Upon relaunch the alt folio was empty so something is wrong with how the database was coded and can’t recommend this app right now..Version: 1.5.1
✓ Altfolios keep getting clearedIf this app would stop removing my stored Altfolios it would be highly recommended. I hate giving low scores to apps because I know how harmful they can be but if your app has randomly cleared my Altfolios 2 or 3 times, why would I recommend it? Giving 2 instead of 1 Star because the general functionality of the rest of the app is solid. Specs: IPhone 8 and this occurred on iOS 12 and 13.Version: 2.3.0
✓ Used to like itCan’t use at all with iOS, constantly crashes..Version: 1.4.2
✓ Crashes on startupI switched from CAD to USD and now my app crashes on startup, my only fix it to reinstall the app,.Version: 1.4.4
✓ Crashes on iPad 2Installed and after I entered my altcoins, it seemed fine. But after tapping the new dashboard, it just crashes after my password.Version: 1.4.2
✓ Update doesn't workI updated my app and now it freezes constantly and shows nothing.Version: 1.3.3
✓ Showing the price as “$11k” whether it’s $10,501 or $11,499 is not acceptableNew update needs to be fixed. Needs more than two sig figs.Version: 2.0.0
✓ Great app but crashes all the timePlease update and fix the bug. Can't open on iPad Pro iOS 10.3.2 was working fine before. Otherwise great for analysis of folio and keeping track of things..Version: 1.4
✓ More information neededAvailable supply given. Would be good to see the final amount mined.Version: 1.4.3
✓ Always loses portfolio and watchlist when updatingIn general good app, rarely crashes. But I made again the mistake letting it update and list once again all my settings. Now I have to type in again all my portfolio and watchlist. This is super annoying! Will probably rather look for another one..Version: 2.5.0
✓ New updateThe new update is not good at all!! Why would you round prices and have no way to view the full real live price? Wish there was a way to go back to the old app!.Version: 2.0.0
✓ Not great in non-USD fiat currenciesMy base fiat is GBP. Often I see the £ indicator prefixed to the fiat balance of my altfolio but the numerical amount equates to the current dollar price. A few refreshes often fixes this but not always. Even when the main price list is correctly showing GBP values the altfolio is often incorrectly the dollar amount.Version: 1.4.1
✓ Latest update has messed itThe app was working fine. Not super fine but at least doing it’s job up until latest update came on 19/7. Now when I try to open my altfolio, app just closes. Not usable at all..Version: 1.4.5
✓ No longer works after phone upgradeApp crashes immediately since upgrading to an iPhone XR.Version: 1.5
✓ App suddenly crash on ipad....Do something developers, App crashes every time I start on iPad.Version: 1.3.3
✓ Had a bad update, but mostly good now.I had downloaded an update that prevented use of the app, but now that things are back to normal, it’s working good again. I do seem to have issues with price high/low notifications not occurring, despite all settings checked/tried. Makes trading considerations a manual job. Additionally, it would be nice to be able to remove gain % from purchases made, if that makes sense. For instance, one of my altfolios shows significant gains during periods I purchased coins, but the gains are not directly related to the price of the coins over time, the percentage is higher because I added in, not because the market caused the gains. I would like to see overall market gain/loss % for an altfolio, not just altfolio balance change %. Once those work, it’ll be a 5-star app, for sure..Version: 1.4.6
✓ Useful app but lag is hugely frustratingGreat app with a lot of useful information but clearly the developers had never heard of threads because at times it will freeze for 5+ seconds before responding..Version: 1.3.3
✓ No alertsWork good but I can’t set up alerts.Version: 2.3.0
✓ Notifications stop workingThe notifications work fine for about a week and then it just stops working. You have to erase and re-enter the notifications to work again. What a pain!!! Was going to join ShapeShift but if that can’t even get the notifications to work then what else is not working??? If this issue can be resolved then it would get a much higher rating.Version: 1.4.4
✓ Good but app freezes or crashes oftenFreezes or crashes often.Version: 1.4.3
✓ It really deserves no starsI have been using this app without issues for a long time. I use it a lot to keep track of my portfolio and track what I purchased my cryptos at. It was my number one way to track my portfolio but sadly today with a swipe of a thumb I deleted a part of my portfolio. No alert, no warning just a swipe of my thumb and I deleted half my portfolio. Not once but twice. How can you make an app like this with no alert? No necessary confirmation to make sure that is what you intended? An accidental swipe on the phone deleted half my portfolio. No way to retrieve what I just deleted. At least from what I can see. Now I must take the time and investigate my point of entry all over again. If you’re a long time holder, This app will be there to make sure you throw your phone across the room when you make a bad gesture with your thumbs. Horrible horrible experience..Version: 2.5.0
✓ App crashes every 10 secondVery GREAT app but crashes every 10/30 seconds, developers should fix this bug to keep it up, what a pity !!!!.Version: 1.3.3
✓ Critical bug since November 2017Fix your app. It crashes on iPad ever since an update in November 2017. Multiple updates to the app have been released without addressing this critical bug. Seems like the developers either don’t care or don’t know how to fix it. Deleting this app from my devices..Version: 1.4.5
✓ Altfolio feature not workingI’m on ios 16.0.3 with the latest app version, but whenever i try to create an altfolio, it does not work and the app turns to a white screen and crashes. I have always used coincap to keep up with crypto prices, but with such a key feature not working, I will have to move to another platform..Version: 3.1.33
✓ Doesn’t seem very accurateWhen I first log in the prices all seem very high and it takes a while to settle down to something more accurate.Version: 1.3.3
✓ Great but...Crashes on iPad Pro after a few seconds..Version: 1.4.4
✓ Blinding whiteNeeds a night mode so I can check the price at night without blinding myself.Version: 1.3.1
✓ Lost historyWhat happened to my old altfolio?.Version: 2.0.0
✓ Crash on iPadAfter recent update, it keeps crash on iPad.Version: 1.3.3
✓ Can’t sort altfolios????With the new version you can’t sort altfolios coins. This makes the app really useless. Looking for alternatives.Version: 2.0.0
✓ Alert Manager set, does not get notification alertGot this app for this feature, does not work.Version: 1.4.3
✓ Fabulous UI But Alerts Do Not Work ProperlyLove the look and feel, and ease of use. Data is accurate - however I have not as of yet been able to get any alerts to work properly. Specifically, the high/low alerts. Until it is rectified, it’s a total deal breaker. Be careful..Version: 1.4.3
✓ Good, could be greatThe design and functionality are great, the big problems are the figures it shows just aren’t right, that’s when it can connect and update. If it’s updating, it always shows too high a valuation..Version: 1.4.1
✓ Aud needs correctionGood app, but the aud currency's a little off.Version: 1.4.3
✓ So Many Coins Missing / Forced To Register For Basic SupportLoads of KuCoin Metaverse coins (e.g. Numbers NUM/USDT etc.) are missing from the app despite more than meeting the criteria. No real way to request new coins to be added, you can’t even email support without being forced to register. I have no interest in having an account, it is a security risk when dealing with crypto. Forced to use a competing app which supports the latest coins and offers better privacy and access to support. Why not offer clients the ability to suggest new tokens to be added, allowing the community to help? Crypto is a fast moving industry, if you can’t keep up, go home..Version: 3.1.33
✓ Freezing crack unusable on ios11The same app compare from ios 10 and ios11 . On ios 11 it is freezing which provides huge lag and unresponsive touch. I am so stressed about it please fix the issue.....Version: 1.4.3
✓ Keep crashing on ipadFix your damn glitches. Keep crashing after a few seconds on ipad ios 11.2 for months..Version: 1.4.2
✓ APP STILL CRASHINGPlease fix. App is still crashing after update!.Version: 1.4
✓ BassboyHad to change my review because I have learned how they count Ripples escrowed xrp against the circulating supply. All things being fair than the Tulip escrow fund of 1.1 million bitcoin should not be counted along with the other escrowed bitcoin out there. Also can’t get passed the 4 million bitcoin that have had their private keys lost never to be retrieved ever again. Another 2 million bitcoin have been stolen. There is not 17.4 million bitcoin circulating on the open market. Also found out about taking the Korean exchanges out last year during the bull run to drop xrp’s price. If that’s not manipulation, I don’t know what is. Since you only accept donations in all the variations of bitcoin. It looks like you have a vested interest in their success when you should be agnostic..Version: 1.4.7
✓ Not working on ipad proPlease fix your software! it was working fine until last update, now it crashes right after launch!.Version: 1.3.3
✓ Really useful but impossible to useThis is a really good app, due to its features, unfortunately every time I open it on both iPad and iPhone it shuts down on its own..Version: 1.4.5
✓ Good but BuggyA good app compared to some of the others out there. Well organized, good amount of coins and easy to personalize. I do find it buggy though.. it either hangs when trying to scroll through or just crashes. Hopefully a new update is on its way..Version: 1.4.3
✓ Phone & iPad issuesUsed to be good but you can't trust the % change figures, and in recent months had multiple issues with it not being sized correctly to phone screen so can see balance, and on iPad it just crashes. Shame as used to be my go to app for crypto market info..Version: 1.3.3
✓ InaccurateUpdating very late and lower than the actual crypto currency values..Version: 1.4.3
✓ Pointless - keeps crashing at the drop of a hatOn paper, this is perhaps the best app to keep track of your crypto assets. But it'll never translate to reality. Keeps crashing ad infinitum, and it's such a pain to re-add assets and alt-folios. This review is from an iPad Air 2. I use the app on an iPhone SE too, and while there's little to no crash there, it's way too slow! Hope these issues are addressed, starting with assets being auto-saved/recovered when the app is fired up across devices registered with the same Apple ID..Version: 1.4.4
✓ Well designed but freezes and inaccuraciesThe app is pretty well designed but it locks and freezes all the time for me (iPhone 7). Also the % increases over days seem to be well out. It would also be good if you could change the time to your local timeline and also overlay graphs of different coins..Version: 1.4.3
✓ Great idea and features but buggyIncredibly buggy. Becomes unresponsive and freezes on every use. Apart from that, it’s features are great and very comprehensive..Version: 1.4.3
✓ 2.0Updated the app and lost my old Altfolio from previous versions Not cool.Version: 2.0.0
✓ Keeps freezingGreat when it works, although I question the accuracy of apps like these, and it tend to freeze quite often..Version: 1.4.2
✓ Not always reliableIt’s a 50/50 chance that it will work..Version: 1.4.3
✓ Please add new coinsIt’s nice, but some coins aren’t updated so I can’t add them in. Please add AppCoin. APPC.Version: 1.4.3
✓ Crashy“My altfolios” makes the app crash. Latest update fail..Version: 1.4.5
✓ Loses your crypto currency’s and transactions.This App is massively disappointing. The amount of time it has lost my crypto’s and their respective update in prices that I’ve added is beyond belief. Also when you compare the price of a crypto currency for example ethereum on this app, compared to Binance exchange or CoinMarketCap app, the price is normally £20 higher on average!! Truly dreadful and I wouldn’t recommend to anyone. Even when I’ve sold crypto’s completely and deleted them, they will magically reappear. Please avoid this app, and save yourself the hassle and wasted time..Version: 2.5.0
✓ Crashes when checking altfolio.Can no longer check my portfolios because they crash the app every time i open them. Would rate 5/5 otherwise, but the crashes need to be addressed asap..Version: 1.4.5
✓ Needs improvement and monetizisation.This app does not have functional alerts as they are buggy. The app also doesn't update the graphs every 24 hours or even live so when you notice price change, the graph shows the opposite. Monetize this; so you have an incentive to improve this app, if improved it will be the best Cryptocurrency data application.Version: 1.2
✓ Where is XRP?In the asset list they just completely leave out xrp...not interested in an app with such bias..total BS..Version: 2.5.0
✓ Better than the other portfolio trackers but for a few nagging issues and a new major bugLikely the best of the portfolio tracking apps in the store, but docking a couple stars: one for broken altfolio charts in the latest release, another for long-standing dumb UX/UI issues (altfolio pull to refresh is impossible on the smaller phones, green/red coloring based on recent trades rather than, say, 24h movement is asinine, etc.) That aside, however, it's the only app I've found that just lets you enter a new balance for our holdings rather than express it in terms of one or more trades, and since I don't want to track at that level of detail this is still the best app overall..Version: 1.3.1
✓ Not AccurateSeems like sometimes there is tear in the fabric of of the universe and they derive their coin prices from exchanges in an alternate reality. I sometimes find huge differences between their fantasy numbers and actual rates on the exchanges. Not reliable. (It’s either that, or this is an awesome arbitrage tool if you can find an exchange quoting their rates). Example is Thanksgiving week, price of BTC quoted well over $1000 over actual for days (and counting).Version: 3.1.33
✓ Still Crashing on IpadCrashes upon startup. I am using the app on iPad 4, OS 10.3.3 This app was pretty good, until I updated to version 1.3.3 Version 1.4 is still crashing Version 1.5.1 still crashing.Version: 1.5.1
✓ AmendmentWhen in black mode. Type to search text doesn’t show as it’s marked as black text in the field’s needs to change to white text in order to read it.Version: 1.4
✓ Two suggestionsNeeds to let you set alerts in Satoshi value not USD. Also the colour theme needs more contrast.Version: 1.4.3
✓ No 1hr timeframeI’m giving this app 2 stars because of one very critical feature that it’s missing. You can not adjust the price timeframe under 24hours. Most crypto tracking apps have a 1 hour price timeframe but it seems to be the one thing this app is missing. Other than the 1 hour timeframe, the app seems well designed. If the feature is added I would gladly change to 5 stars.Version: 2.5.0
✓ Latest updateSomehow you managed to fit in less data, make the font tiny, delete my altfolio (so I can’t even repopulate it), reset my settings and all for an update no one ever asked for. Seriously what is with app developers engaging their brains before doing stuff... an update for the sake of an update and total regression on everything this app was good at. Now I have to find another crypto app..Version: 2.0.0
✓ Keeps crashingCan’t even stay open 10 seconds....Version: 1.4
✓ Unusable most of the timeKeeps freezing and can’t tap or scroll the entries. Not once but constantly. After several upgrades still the same..Version: 1.4.3
✓ $Not sure if it’s possible to purchase coins with AUD rather than trading other coins.Version: 1.4.2
✓ Dishonest and unethicalI am in complete shock. This is very unethical. CoinCap has decided to list what they feel is “correct” for market capitalization. Example: Ripples XRP shows a total market cap of 16 Billion. BTC shows 80 Billion. On Yahoo finance, they too show BTC as 80 Billion. However, XRP shows as 40 Billion market cap on Yahoo finance and everywhere else, but on CoinCap it only shows 16 Billion. Why is that. They give some lame excuse why. Real reason... market manipulation. Very convenient you can donate BTC, BTC CASH, ETH, but no XRP...? Now why wouldn’t they want any donations from the number 2 cryptocurrency in the world? I’d love to hear how they respond to this..Version: 1.4.7
✓ Price alerts don’t workOk but price alerts don’t work (notifications allowed). It’s also annoying that when you update a holding of a coin it doesn’t update until you leave and reneged an altfolio.Version: 1.4.3
✓ Coin cap for personal useEasy to use and follow the current market trends . It does freeze sometimes !.Version: 1.4.3
✓ Updating will lose your altportfolioHave spoken with support so hopefully this will get sorted. But once updated you will lose your portfolio data..Version: 2.0.0
✓ Very bad bug not resolved since forever!When you create a watchlist and you have to scroll the list, just after few scrolls, the screen freeze and you cannot scroll anymore. It happens all the time!!! Have to kill the app and reopen to solve the problem :( I don’t understand why the developers are not doing anything to resolved this huge bug….Version: 2.5.0
✓ Update not as good..Can't set max amount in folio, now have to add events. A right pain. Also, my folio disappeared today. Just gone. Will move to another tracker I think. What is it with updates always ruining everything? Anyway, thanks for the app while it was still good..Version: 2.0.0
✓ Improvements neededVisibly pleasing user interface however bring back the old “add to altfolio” settings so i can add coins at whatever price usd and number i want... even if its inaccurate for current trade orders..ditch the flashing red and green trade by trade tickets that probably cause the site to clog and allow more chart viewing customizations. Also, allow users to customize settings to show the average ticker and candles for all coins at whatever time (minutes/hours/days) interval they want. Could help with glitchiness on my end to be able to go to a 1 min avg ticker update interval.Version: 1.4.2
✓ Poor app.Rubbish app. Crashes every time I try to check "My Altfolio". Same thing with a work colleague with the same app. Don't waste your time with this..Version: 1.2
✓ Good app !We didnt have thr possibilitu to change the currency( euros, us dollar, can dollar...).Version: 1.4.1
✓ Great for Checking Portfolio but LacksThe app is useful for checking my portfolio on a mobile device but it lacks in staying functional after 4 minutes of usage. I have to restart the app every time I jump into another app and back in. Charts takes too much time to load or never do. But at least I know how my investment is doing in dollars..Version: 1.4.3
✓ A few bugsPrices are wrong most times. App doesn’t start a lot. If those problems were fixed, it’d be perfect..Version: 1.3.3
✓ Not working on iOS 16.2 and iPhone 14 Pro MaxThis app was working on iOS 16 but now dies the same thing as a few years ago when the app won’t open. The splash screen appears and then closes. iOS says it is still running and I have to force close it. Also, (and this may be an Apple problem) I was unable to write a new review. I tried and I was dropped into the last review I looked at. I deleted the app and redownloaded and installed it but got the same result..Version: 3.1.33
✓ Altfolios are worseSince the update, I can’t look at the charts on the coins in my altfolios. Transaction history is cool but without charts this app falls far behind delta..Version: 2.0.0
✓ Ok AppGreat app when it works, freezing & not working becoming very frustrating.Version: 1.4.3
✓ Missing too many coinsMany missing.Version: 2.3.0
✓ Good when it worksI really like this app when it works. Adding/subtracting amounts to my portfolio is really convenient, and I like that I can have up to 3 portfolios (I use it for different wallets of varying tokens). More than 3 would be even better. I appreciate the real-time prices a lot too. The main problem is that now the app isn’t loading at all, just shuts down when I start it. In general the startup has been slow too. (Both iOS, iPhone 5 & iPhone 7) If this became a paid app to support the developers I would definitely pay for it..Version: 1.4.3
✓ Watchlist is brokenWatchlist isn’t scrolling. It becomes useless once you add more than 7-8 items to your watchlist because some of them won’t fit into the screen and there is no scroll. I wonder how they miss such a basic thing. Also, you can’t reach out to their support without signup. That is why this review goes here instead of their support. I am disappointed..Version: 2.5.0
✓ Great Improvement! But...Great Improvements due the last updates! But.. it takes too long to list new coins. Missing DAT for example. AndApp still struggling with large multi-currency portfolios..Version: 1.4.2
✓ Crashes all the timeCrashes every time after 30 seconds of usage.Version: 1.4.3
✓ WAS the best...It was the best portfolio app on appstore... but does not work anymore on iPad... sadly. :(.Version: 1.4.3
✓ Updates never workAfter every update the app crashes. Need to delete app and re-install. Great app and dark modes works well..Version: 1.4.1
✓ 2.0 so much worse than originalDoes anyone actually think 2.0 is better? Doesn’t fit my screen as well (iPhone se). Only 1 alfolio that can’t be sorted. No more percentage of assets in portfolio. Why? Give me back the last version please..Version: 2.0.1
✓ Won’t openThis app is great when it works. Key word being “when”. Seems I cannot open it for the last few weeks/months, it crashes upon attempting to do so... I don’t want to uninstall/reinstall as I’m afraid I might lose my portfolio created for tracking my crypto investments. Oh well, guess I’ll just hope it stops crashing when I try to open it..Version: 1.4.7
✓ Alert Manager Doesn’t Work..The app is only good for checking prices, I’ve tried countless times to get the alert manager to work, it’s useless(might as well view a website). It’ll sometimes alert if you input a weekly/day timeframe but if you switch to just notify on High/Low limits..you’ll never get a msg. I tested 6 coins, lower limit and upper broken buy dollar amounts, no alert/msg in sight..Version: 1.4.4
✓ Good but buggy. Needs updating.Sticky buggy system which freezes and lags. Can’t organise your coins in any meaningful order. Great potential but needs work..Version: 2.5.0
✓ Current version App crashes on iPad on startupCouldn’t find the “contact us” link for this app, as it seems it’s purposely buried somewhere so I’m posting my complaint here. The current version of this App crashes every single time on startup using iPad, rendering it absolutely useless. iOS 11.2.2.Version: 1.4.4
✓ Sack the latest Updater, Ruined the whole AppThe new update is rubbish, I don’t who is that person stuffed it up. The following things gone bad. The person who updated this app recently tried to make app fancy, but has no creativity of making app user friendly and even ruined the previous app. 1. No more 3 monthly data 2. No more ranking numbers in front of the coins so we have to count every time now, 3. Got read of bright or white background and now only dark background is available so we can’t select the different background anymore..Version: 2.0.0
✓ App Loads Start Up Screen And Then Immediately Crashes…Please Fix ASAP!I’ve been using this app for years and have been recommending it to any of my iPhone friends. However starting yesterday, whenever I click on the app, it starts with the Coinmarketcap title screen, but then immediately crashes. I asked others and said that it does the same for them, making this app useless. Please get this bug get fixed (hope they do it soon) as this is the best crypto tracking app ever and would like to continue using it. Thanks and God Bless!.Version: 3.0.0
✓ FrustratingIt’s potentially a good app. But every time they update it it breaks on one platform or another....currently I can’t use it on my iPad. The developers need to test multiple platforms ie. iPad, iPhone 6,7,8 X etc..Version: 1.4.5
✓ Quite bad.Keeps deleting items in portfolio so you lose historical performance of your assets. Very annoying..Version: 3.1.33
✓ Needs widgetA great live tracking app but needs widget for quick glance at altfolio.Version: 1.4.2
🙂 CoinCap Positive Reviews
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⛔ CoinCap Problems
