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GLOBE Observer App Complaints & User Negative Comments 2024
GLOBE Observer app received 25 complaints, negative comments and reviews by users. Have you ever had a bad experience using GLOBE Observer? Can you share your negative thoughts about globe observer?
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GLOBE Observer for Negative User Reviews
✓ Cant change passwordThere is no way on either the app or the website yo view your account and change password even though a goigle search says there is a way. I guess that’s why they send you a pw. If just this part is not functional then I am not hopeful about the rest..Version: 3.0
✓ The idea is niceI'd love to help with sending reports. But when I want to attach a photo and open the camera, the whole app goes bonkers. It has to be in landscape, but it keeps flicking the screen 180 degrees: up and down and up and down. Too fast to click cancel, and if you do, the screen keeps flicking anyway. So, no photo reports from me I'm afraid. Also, a bit more explanation about the kind of clouds (more example pictures?) would be nice..Version: 1.1
✓ Nice to be useful in a larger wayIt’s a great feeling to have able to help on a larger scale I hope that everyone’s work is utilized for the greater good. Update: really sad that this app doesn’t not run. I wish I could even say that it kind of works but it doesn’t. Just crashes and never fully loads..... Come on team .... we can do better than this !!!.Version: 1.3.0
✓ GlitchyTerrible UI. Compass won’t calibrate at all. Shows North as being SE. The photo feature locks and you can’t escape the screen. They need to fix the compass calibration and the photo capture feature, otherwise the app is entirely useless because the data can’t be used..Version: 1.3.0
✓ Good idea, a little buggy for something from NASAUsing the cloud clouds app to make note of sky conditions is fairly easy, there are menus that describe how certain clouds and conditions normally appear which aids in classifying the cloud cover and other environmental factors. However the photo submission portal is hopeless. If you submit your own photos fine, but the native one on the app does not have any prompts to have one submit photos, it has a button that says 'done' which when pressed does absolutely nothing and doesn't take you to another menu to review your observations or submit photos- so you have to exit out of the app to go anywhere. Great idea for an app however very amateurish deployment and a tad puzzling considering the organization allegedly behind it.Version: 1.2.0
✓ It could be so goodThis seems like a fab idea, but I’ve not been able to take a picture yet.... it takes me too my camera, but there is nothing on the screen that allows me to capture what the camera is seeing. I then can’t get out of the camera whilst in the app and have to turn my phone off for it to right itself. I’ve uninstalled it and re-installed it, but now I just have a whirring wheel telling me an update is in progress, but that’s been going on for about 3hrs now. With the might of NASA, you’d think this app would be perfect..... it’s got a long way to go yet..Version: 1.3.0
✓ LIt logged me out and then told me the password they literally gave me was wrong then said my accounts locked like what 😹 I’m just trying to graduate and get my hours but this app is annoyingly slow.Version: 3.0
✓ Not compatible with iPhone X?Hi Team, Starting to wonder if this app needs an update. . . I have downloaded your app onto my iPhone X. Running the latest Apple software update as of 29 March 2019. The app is forever ‘installing updates’ with the loading gear spinning around. The app is not yet at a point where I can use it. I will edit this comment if the app finally installs it’s updates. We are 15 minutes and counting so far with this ‘installing updates’ situation. . ..Version: 1.3.0
✓ App crashed trying to create accountNot sure if this is the right app for nasa.Version: 3.0
✓ UselessI have tried to make sense of this app for months but I'm afraid it's pretty useless. If NASA can't design a simple app they really need to take a hard look at themselves. NASA would like the public to record eclipse data 2017 but cannot provide a suitable app. "It's not fit for purpose".Version: 1.2.0
✓ Basically uselessI can't send reports. I keep getting a 401 unknown error.Version: 1.2.0
✓ IPhone stuck on installing updatesAs title suggests. App is broken.Version: 1.3.0
✓ Cool! But...This is a neat app and I feel like I can do my part for science. But my one complaint is that updates take too long. Contrails dissipate before I can even report them..Version: 1.2.0
✓ ObIt doesnt let me open my observations it just keeps loading and loading forever I have tried different devices and uninstalling it and nothing.Version: 3.0
✓ AIIs this data being collected for machine learning?.Version: 1.3.0
✓ Iphone doesn’t work at allThis app doesn’t even open on Iphone, how is that OK?.Version: 3.0
✓ So disappointedI’m a cloud freak. I take hundreds of cloud photos a month. This app is so clunky and slow that i have to delete it after only one day and a few tries at making observations and taking photos. So sad..Version: 1.3.0
✓ CrashesI expected more professionalism from this app. It crashes and very minimal. If you don’t set your location, or forget to, you have to enter your lat/long. After that point, it’ll crash. Zero point in downloading. Deleted..Version: 1.3.0
✓ Will not updateCan't review it, it won't work..Version: 3.0
✓ Cmon NASAI am a nasa employee doing outreach. We had a class of middle/ high schoolers, and nobody could get this app to work. Multiple devices. If you aren’t going to support this, please pull it. Disappointed but not surprised..Version: 3.0
✓ The good, the bad, the uglyThis NASA app is ok for collecting data and documenting. But data display interface clunky, circa 1997, and limited for both mosquito and cloud app sections. Maybe NASA will consider integration with WorldView or as layers in Google Earth. Though other apps exist that are far more responsive and better at realtime data display, layers and options (like myradar and flightradar), none allow user data input. Though NASA is a gov't entity, would gladly buy an app or layers for another app with better spatial and temporal mosquito and cloud data display. A real opportunity for collaboration with NASA and myradar exists..Version: 1.2.0
✓ Works well mostlyI’ve been using the app for cloud observations for about 2 months. It consistently works well and smoothly for the most part with easy to follow guidelines on making the observations. I am reducing the rating by 2 stars: 1 off for the cloud observation chart. I use an iPhone. When I try to open the chart, the cloud photos flash in their assigned boxes for an instant and then disappear. And 1 off for the fact that I tried to contact support twice about 2 issues and only got automated replies which were not helpful..Version: 3.0
✓ WhyIt takes so long!.Version: 3.0
✓ Cloud chart display issuesI just downloaded the app and the cloud ID chart isn’t loading properly. The images showing cloud types load for a fraction of a second and then disappear. I’m on an iPhone 6s with iOS 15.2. Thanks..Version: 3.0
✓ Can’t get photos to uploadThe app just hangs up when I try to submit data, saying that the photo is being uploaded. Plus the user interface is very poorly designed. It tells me I have no observations but two of them are shown. Plus there seems to be no way to export, say in spreadsheet or GPS format, the data I have collected. I would have expected much more from a technical organization..Version: 1.3.0
🙂 GLOBE Observer Positive Reviews
GLOBE Observer works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact GLOBE Observer.
⛔ GLOBE Observer Problems
