Sutter Health My Health Online Positive Reviews

Sutter Health My Health Online App User Positive Comments 2024

Sutter Health My Health Online app received 27 positive comments and reviews by users. Can you share your positive thoughts about sutter health my health online?

Sutter Health My Health Online for Positive User Reviews

✓ Office staff changed my dataI saw a doctor whose office staff had me fill out paperwork and the used the paperwork to change my email in my portal. This change happened without notifying me and I got so worried and thought that my account had been hacked (not realizing staff made that change). It was very off putting and in my worry, I reset my email and changed my password. I called tech support and notified Sutter privacy of the hacking. It was a lot to deal with and could have been avoided. MHO should not allow office staff to change data on portals without approval of the patient. It’s a good App but lacks security and privacy when these things are allowed to happen..Kpkb7Version: 10.4.2

✓ Professional StaffMeagan the doctors nurse was very professional and made feel taken care of. She was able to cover all the information that the doctor would need for my visit. The doctor was very patient with me because I was having difficulty sometimes understanding her. Not her problem it was mine. All subjects were covered, orders were given for future tests. And the doctor will follow up with her reply..Me/enVersion: 10.4.2

✓ I value my time too!Than you everyone for making setting appointments, contacting my doctor, finding information about outside labs is so easy with My Health! The site is attractive and visually pleasing. Not too “busy” looking and really well designed. The response time from my team is beyond amazing and I would like to give call out to these high performances that are occurring at 460 Plumas and 440 Plumas st in Yuba City. Let’s start with a the front staff. The BEST! oh my gosh! They listen and respond accordingly! Next Dr. Kourdoni! He should be given the “ DOCTOR OF THE YEAR!” 🥈 award he is right on top of trying to find out what is going on with me! Just the best! Next, would be “Tina” she is my contact person for whenever I have sent messages to Dr. Kourdoni. Please express my complete appreciation for how she relays everything so effectively and accurately. I just truly appreciate her. I have a completely different opinion of Sutter Health than I did 6 months ago. Go My Health!.His Very ValerieVersion: 10.4.2

✓ Review Online Health system SutterFor the most part, I have found this to be a very informative and effective site. It is user-friendly and provides the information I am looking for normally. It also allows me to communicate with the physicians and the PAs if I need to. What I would like to add, however, is, when I’m sending a message to someone new, I don’t have the option for that person in my list. For instance, I wanted to set up an appointment with the cardiologist and my insurance does not require a referral. However, I was unable to do that in the system. Overall, however, I would give this system a high rating.SP0221Version: 10.4.2

✓ Notifications of messages and test results could be more timely…Although the app works pretty well I find it annoying to get notifications of new messages or test results sometimes days after I’ve already seen them. This causes me to have to login find out if there’s a new message that I haven’t seen. I find that annoying, especially as AI is about to take over our entire lives. Also, the speech to text function seems to get tired and starts malfunctioning at times. Oh well, soon we’ll have AI brain implants and speech to text will become an anachronism..DalexanderskiVersion: 10.4.2

✓ Horrible websiteI can’t log in easily. You always want me to change my password. Why don’t YOU remember my password. I Wait and then try again. Sometimes it works and then sometimes not. ?? I do not see a button to view sent messages. Oh there’s one now! I have 2 accounts on the Website, mine and my husbands. When I logged him out the last time you kept his log in, i was not able to re enter a user name so now I cannot change it anymore. So you locked me out of mine. I need mine tomorrow to message my doctor. I cannot hear on the phone to call so I rely on the website. Ever sense the website has been installed it has not worked. FIT IT. I would give it a NO star if I could. Because for me now it is useless. My only alternative is to have someone else call for me. I hate this website. And that’s how I feel. SZ PS the only thing that I can give a star to is the Blood test results that is good because it is easier to check now. But if I cannot log in that is useless also. New development as of April. My husband and I are on this website, so now when I sign in I get only my husbands data I am locked out of mine. We have 2 different user account sign ins but when using either one I get only my husbands account. This website must be run by the government it does’t work??LOL I must keep a sense of hummer so not to get angry..NannaszVersion: 5.4

✓ Fantastic!!I am so grateful for the Sutter Technology Division for creating this FABULOUS APP!! My Health Online is the absolute best for anything related to your health from making an appointment, researching your test results and so much more but the best thing is sending messages to anyone in the Sutter Circle! I have contacted almost every provider in my system and received responses within 24 hours and I can’t tell you how easy this app is to navigate! An Oscar to everyone down there involved!.4ubroncoVersion: 9.7.4

✓ Access to My Health On lineI like having access to my lab results and other tests. I don’t feel that Medical staff has the time to go over all results. I also enjoy seeing the notes regarding my treatment as provided by medical staff & I feel more informed when I read the notes and can identify the difference between what is said in the office versus what is entered on notes. This is in no way a criticism of any medical care I have received.. I just feel my health on line is a valuable tool to all of us that have access to it. Thank you, Gail Elias.Lmbh#4Version: 10.4.2

✓ Attentive/ Caring StaffWe never feel more vulnerable than when visiting the doctor. I’ve found the staff at Sutter come across as sincerely caring people. So many environments I enter today have staff members who come across as focused on the end of their shift and often treat me as an inconvenience and dealing with seniors particularly annoying. This is not the case at Sutter. I’m frequently greeted with a smile and shown patience in answering my questions. I’d rate the experience a 10 out of 10. Thank you for actually caring about my health..O Ms. MoVersion: 10.4.2

✓ My health onlineThis is the best app ever. It is so easy to make appts online. There are two features i love #1 is the ability to write your doctors and i receive a note saying they received it and dr will look at it and by the end of the day i will have an answer. #2 the ability to see my test results almost immediately. Its easy to make appt online too. There is one thing i wish i could do is write to my 3 doctors at the same time. My doctors keep up with whats going on but when i have to write them i am writing 3 times. It would be great if i could do all 3 at the same time Awesome program. I have had no problems with it at all. I would recommend this to everyone. I just cant say enough about it. Great job to whoever came up with this idea. I have been with Sutter starting years ago with Dr Kimball, Dr McClelland and i will never go elsewhere. Thanks for outstanding job.AshkaychaVersion: 10.1.5

✓ Fully Transparent View and Communication with Health ProvidersThis is the most interactive and informative mobile app to obtain medical records for myself and dependents. I love being able to receive notifications for upcoming appointments, schedule appointments, get on waitlist for possible earlier appointments, message physicians, view test results, etc. I’m able to view my records/ appointments and send messages at the top of my fingers and not have to call or come in to Medical Offices..Hizon777Version: 10.4.2

✓ Very happy with Sutter Health!I’m a fairly new patient and I am completely impressed by the care and attention I’ve experienced already! My Doctor has really taken interest in my condition and ordered lab tests I’ve wondered about for years! I’m scheduled for a consult with a surgeon post an ultrasound as well! I’ve only utilized the Christoffersen Facility so far and everyone there has been a joy to work with! Whatever you’re doing with and for your employees to give them confidence and a happy to be at work attitude! Thank you Tim Simpkins.SlimtimbobVersion: 10.1.5

✓ Valuable ResourceI am so grateful for this app. It helps me to stay informed with my daughters care. I like having access to the reports on all of her treatments, visits, and lab test results. As an advocate of a special needs person sometimes it challenging to communicate pertinent details, the summaries provided helps to see the overall picture of healthcare and to keep us all accountable for following the plan to achieve better results. Also I like the real time information.PRomes4funVersion: 9.7.4

✓ Great and could be betterI love this electronic chart. I can easily find up coming appointments and past instructions. I love that I can message my doctor and she responds so quickly! One thing that would be helpful is to see pending orders. For example, I know my doctor has ordered lab tests, yet I can’t see which ones or when they are due. Or at least I can’t find where that is. Please consider this for an enhancement. Thank you!.EdgeroVersion: 10.1.5

✓ Sutter HealthThis was the first time I ever had an opportunity to use a App pertaining to a Health Care System, Serving in the Military for 20+ years and even after retiring there wasn’t a App for our Health Care System. This was so new to me that I was not sure if I would ever use it, but how wrong I was. I love everything about it, the ease of making appointments, leaving messages, checking test results and so much more is fantastic. This is something I wish the Military Healthcare System would utilize..W.FinneyVersion: 10.4.2

✓ Kim Allyn retired Deputy SheriffI unfortunately i was hit head on and then impacted from the rear by a city bus. Broke my neck, back, elbow changed my life forever I declined the medical retirement that was offered. Retired after 32 years the reason I could proceed professionally and now as a retiree was largely credited to Sutter and some of the most qualified and compassionate care ever. 16 total spine surgeries, injections, pt, and moreover nobody gave up on me! This app makes it relatively easy to book an appointment and get care from some of the best doctors and physicians assistant ever! Bravo!.Mr Santa CruzVersion: 10.4.2

✓ My health onlineI have been using MHO for a number of years. I find it to be a valuable patient resource on many levels. However, I also find that my doctors don’t pay attention to it as evidenced by reminders to have procedures that have already been done, timing of reminders for tests that do not align with scheduled appointments etc. The sad truth is that a data base is only as good as the data that is entered into it. The apparent failure in this case is the use of computer generated scheduling that is auto generated rather than entered into the system by the care giver. The result is the feeling that 1) we are only revenue providers to the system, in essence numbers, not persons, and 2) that there is no longer a personal relationship between doctor and patient. Healthcare is no longer a trusted symbiosis. It has become a cold and sterile corporate endeavor in which automation to increase profit is the message of the day. The system works perfectly allowing that we are robots, not humans..Human or Robot?Version: 9.8.3

✓ I love Sutter healthIf you want the best of care go to Sutter health they treat you with love and kindness they care about you they don’t care about your money your insurance they care about you and your health they’ve treated me so well I am not been more happier than I am when I see Sutter health doctors and nurses thank you for what you guys have done these past two years what’s been going on with everybody’s life when the flu virus came about they put their life in front of ours and kept us all safe and healthy but I would give Sutter health more than five stars if I could give them 100 stars they’re awesome thank you guys and God bless each and everyone of you I got a few favorite doctors at the emergency room What is Tala Thompson she is a PA assistant And Stacy Warner they’re all my favorite there at the hospital they treat me well and they treat me with kindness.Joanzie mossVersion: 10.1.5

✓ Great app, easy to useIm giving this app 5 stars because it is the only medical app that is easy to use, its available 24/7, and Sutter group is the best. I have a few other apps that I have used that are terrible and i wish i was able to transfer those old files onto this app so i would have all my records in 1 place. Thank you for making my medical info available because sometimes you just cant remember stuff as you age..Liz voglVersion: 10.4.2

✓ Love this app but need a fix ASAP!I love this app and use it all the time to book appointments for my son. However, as of the past couple of weeks, when I try to book an appointment and click “Schedule An Appointment” it directs me to a page with an alert. The page reads: “Online scheduling is not for emergencies...” in red, followed by “If you are still unable to find available time slots...” There’s no way for me to close out of this message. If I hit “Done” it takes me back to the page where I started to request an appointment. It’s this ongoing loop and I can’t get to the page where I can select a time slot. Please help!.NycsfgirlVersion: 9.2.6

✓ Best Care - Keeps Me HealthyI love the app My Health Online because I can look at my test results not only for current test results but I can go back and compare past results. It gives me a feeling of security as I am getting older especially, that I can send a message to my primary provider anytime and receive a response quite promptly. My doctor is the best and the team that supports her is wonderful! Another reason that I love using this app My Health Online is that it takes less than 5 minutes to pay my bill. So easy and I don’t have all the paper to shuffle laying around. After each visit the doctor provides an after visit summary that I would take with me and somehow forget where I put- less paper with this app, all after visit care summaries are easily reviewed online from a cell phone or computer. Friends that have a different provider are amazed how I can access my information so quickly, they wish they had something like My Health Online! Thank you..Feret, SusanVersion: 9.8.3

✓ Fast and EasyI’m able to request and schedule visits or upcoming procedures, and ask or answer questions quickly without leaving home. It is so much more efficient than always taking up staff time and my time to come in, if I don’t need to be seen in person. Additionally, each person can fit the message into a convenient pocket of time between other tasks..Bionic Older Lady?Version: 10.1.5

✓ Outstanding App and ServiceThis app makes my life so much easier. Being at the mercy of the phone is good but the app gives you reassurance that your question, request and or response is validated by actually seeing the communication. The App allows me to review my labs and other testing materials at will and show my better half so she can interpret to layman terms. Make an appointment, no problem and no waiting on the phone. This App and Sutter is all in all Outstanding! Thank You!.Dr Dano 21Version: 10.4.2

✓ MyHealthOnlineI love my health online, it makes it so easy to find my test results, so I don’t have to call the doctors and be put on hold. I can see anything and everything I need to know and want to know at my fingertips. And that makes it easy in case I miss anything at the doctors it’s always in my portal. And it shows all my surgeries, x-rays and all the findings. I wished I would’ve had a long time ago, because I really love this. #StaySafeAndStrong.J.Little BitVersion: 10.1.5

✓ Long-term patient at PAMFI regularly use this iPhone and personal computer application, to remain in contact and access ongoing appointments, medical records in after-visit summaries and progress notes, pay copay and see my payment account, and any information I can currently manage as a dependent patient. There’s lots of good, organized information and actions that PAMF allows patients and clients to manage for themselves and family too. As well as talk to medical providers. All in all, satisfied and feel secure with this application and online patient health system..Gilbert DoanVersion: 9.7.4

✓ HMO? Fare more at ease!I love having the same access to a Dr. That at the stroke of a key on a her computer keyboard can get me to see a specialist, X-ray or my meds’ all as I said with the stroke of a key! And mostly in the same building or across the road. AND everyone I speak to are the nicest people, I enjoy going and being treated as me and not by some blasé person that treats people like they’re three levels below them or like something they got on their shoe from the grass! Good people that do a great job happily. What’s not to like?.Brit’croonerVersion: 9.8.3

✓ MHOThis is absolutely the best online health app I’ve ever used! There’s no confusion about what’s available to access, information is quickly available, messages are sent immediately, results are available almost immediately…accessing and setting up our individual account is awesome for those who are technologically inept such as myself! Thank you for designing such a user friendly app!.Maura's 66Version: 9.8.3