- 86.2LEGITIMACY SCORE
- 86.7SAFETY SCORE
- 4+CONTENT RATING
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Real Madrid Official App Complaints & User Negative Comments 2024
Real Madrid Official app received 37 complaints, negative comments and reviews by users. Have you ever had a bad experience using Real Madrid Official? Can you share your negative thoughts about real madrid official?
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Real Madrid Official for Negative User Reviews
✓ Not working!The app starting to not work for the past week. Takes to loading screen And freezes..Version: 7.0.0
✓ The login on this app is extremely annoying.The login is very annoying and super slow..Version: 7.2.2
✓ StoreEverything works except the store. It freezes everytime you try to look up or buy anything inside store tab..Version: 8.5.0
✓ The challenge is goneThe button for The Challenge is gone. Where did it go? The only reason I have this app is for that game..Version: 6.4.0
✓ Rm coinsI had purchased some coins on the app I have not yet received it i had emailed the developers but still no luck Please don’t purchase the coins guyzz.Version: 9.2.0
✓ Really...I love Real Madrid but it’s way to hard to set up an account on this app . If you don’t mind going through the pain then get it but seriously change it . Instead of this get OneFootball it’s so much better !! 0 Rating for this app ! It is terrible . If you read this please change this problem . I’ll be checking every month to see this change and if it is made I’ll get this app !!.Version: 7.2.4
✓ CrashingThe app doesn’t open. It tried and just collapses. It’s been like this for weeks. Could you please fix it. I have tried using in U.K. and Spain and neither works..Version: 9.5.3
✓ Why?I loved the Real Madrid app. This app is basically the exact same thing as the old Madrid app. Herein lies the issue: there are too few updates to warrant a brand new app. Heck, the old app is virtually identical to the new one. Why make me download another app? I'll let the developers in on a little secret: there's a thing you can do for your app, called an update. Whenever you update your app, you can change the app icon, features, and even add new stuff. You can accomplish the exact same goal by giving an update, not an identical app. Btw, don't make the old app unusable. It's just annoying..Version: 6.2.2
✓ Stupid decisionI deleted the app because of the stupid decision of letting Cristiano Ronaldo go , he made thousands of dollars for Madrid and y’all let him go just because y’all don’t want to pay him more ???? Stupid decision , if there was a 💩 for the rating , I’d click that instead ..Version: 7.3.2
✓ AwfulGreat team. But with all their money they are not spending it on this app. It constantly forgets the notification settings, so I get notifications for womens football all the time. I go in, turn them off, but the setting doesn’t maintain..Version: 9.3.1
✓ Not workingApp doesn't open, it directs you to a loading screen and it never loads, update didn't fix anything. Please resolve!!!.Version: 7.0.1
✓ THIEVESThis app is disgraceful and I regret EVERY SINGLE MINUTE I signed up to be a Madridista, I try to purchase tickets and always get an error over and over. You all are stealing people's money making them sign up for a Madridista and paying monthly fees and literally NONE OF THE BENEFITS WORK! I've bee trying to purchase a ticket for El Clasico on April 23 since it was available for Madridistas yesterday and NOTHING! Everytime a seat shows available I try to purchase and get an ERROR! I would honesly like a refund for signing up for a Madridista and wasting my money because thats stealing fans money. Phone Model: iPhone Phone OS Description: iOS Phone OS Version: 10.3.1 Firmware: Version 10.3.1 (Build 14E304) Locale: en_US Language: en-US App Version: 7.0.1 Sent from my iPhone.Version: 7.0.1
✓ Keep switching me to SpanishI couldn’t complete a purchase because the app keep switching to Spanish. Unfortunately, I don’t understand the Spanish language! It is just too unfortunate that I cannot buy the apparel for the team I so love!.Version: 9.5.5
✓ App hasn’t worked in monthsThe app hasn’t worked in months..Version: 9.5.5
✓ Cambios en la aplicaciónHe mandado un correo con mi opinión acerca de los últimos cambios. No puedo entender como no se ha anunciado con anticipación de cómo acceder a la información que antes era tan fácil..Version: 8.5.1
✓ Not working in USAApp is not working in USA!! It has been several days with issues and it hasn’t been fixed. I love Real Madrid CF but they should do better about the App for the United States App and their fans..Version: 9.5.3
✓ Madridista Card?The app has a lot of potential but it has a lot of logon issues. I still see the "Soon" message to add the Madridista Card which should have come in the first iteration of the app. As a big Real Madrid fan it would be great to be able to carry my Madridista Loyalty Card on my Apple Wallet for everyone to see.....Version: 6.4.0
✓ Very badI don't know why a club so big can do something so bad. The app looks like a web, all is loaded by internet without sense. Exist some icons that can be preloaded in the app, and please work in the design..Version: 7.3.2
✓ Stopped workingWith the update the app no longer works properly. I can no longer login..Version: 7.0.0
✓ Waste of timeWhat's the point of this new app??? Why I have to download a new app instead of just regular update ? That's the first time in my life when in order to open an app I have to download a Newer version ! Plus, a big big no to the app design ... As it has been already mentioned the design looks so amateur... I can understand you put Ron and Zizou as a rep picture, but Bale... Why Bale ? At least put Ramos ! Greatly disappointed... Such a waste of my time.Version: 6.2.2
✓ What Happened!!!Lately this App is just like the Team, some times Fantastic, some other times a Disaster... now is not working at all, it trow you to a Photo of the Bernabéu, with a endless spinning gear on the center. What going on....Version: 7.0.0
✓ Can't sign in with googleConnection error.Version: 6.4.0
✓ Why Not Working?😡It doesn’t let me into the app any more it just waits on the loading screen for the whole time 😡 It just needs to be fixed.Version: 9.5.5
✓ Why?I've had this app on my phone for the last year an a half and I never had any problem ! But its been almost a week that I haven't been able to open it ! It's a great app! I hope they fix this issue #HalaMadridYNadaMas.Version: 7.0.0
✓ Terrible customer supportCan’t access my account, I have provided plenty of evidence that I can’t access my account, they can see my email has an account and they are not interested. Won’t let me reset my password this has been going on for weeks..Version: 9.5.5
✓ New app logo is terribleWhy you are changing the logo of the app?? The previous one the original/classic is AWESOME. your new design is terrible..Version: 10.0.0
✓ CrashesThe app crashes every once and a while, please fix that. Besides that, it is a great app..Version: 7.0.4
✓ It just keep on crashesPlease check to the app it suddenly crashes when you open it,Thanks.Version: 8.8.0
✓ Complete GamesWhy I can’t watch complete games from the calendar like before, now since July 2018 we cannot see any complete games on demand🤬.Version: 7.3.4
✓ Update issueI can’t update the app.Version: 9.5.5
✓ App not workingTried opening app on itunes it doesn't work, nor the app I had already.Version: 9.5.3
✓ Pretty goodCan't watch live matches😢.Version: 7.0.5
✓ Change back the old app iconCome on, look how ugly the new icon is, only an amateur would have designed it. What's wrong with the old one? It was simple, elegant and to the point. Now it looks like those third-tier football manager app.Version: 6.2.2
✓ It’s always crashing!!The app crashes every 30 seconds or so and it’s impossible to use Madritista profile on it..Version: 8.4.2
✓ Hala madrid 🙌🏼I can't even update my profile because it keeps crashing! Please fix this 👍🏼.Version: 6.2.0
✓ NotificationAdd sounds to the notifications.Version: 6.4.0
✓ Cant use the app.I cant use the app with iPad ios 8.1 It always pop up error message: "no connection to internet" Work perfectly with iPhone 6 ios10.3.Version: 7.0.3
🙂 Real Madrid Official Positive Reviews
Real Madrid Official works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Real Madrid Official.
⛔ Real Madrid Official Problems
