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Mother Jones App Complaints & User Negative Comments 2024
Mother Jones app received 31 complaints, negative comments and reviews by users. Have you ever had a bad experience using Mother Jones? Can you share your negative thoughts about mother jones?
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Mother Jones for Negative User Reviews
✓ Unable to get proper formatting for tablet..,Unlike a half dozen other magazines that are well formatted for my iPhone & iPad Mini, I'm unable to read my Mother Jones digitally. Unfortunately with my aging eyes I'm no longer able to read my monthly hard copy either. Magster and Zinio have bounced me around - to no avail... hence, sadly enough, and after many years, I'm not planning to renew. Regrets....Version: 7.0
✓ This is not Mother Jones’ app, it’s an unaffiliated 3rd party AppThis app is a Magzster app that focuses on selling Mother Jones. Per Mother Jones, this is not their app. They don’t have their own app. Mother Jones’ digital subscription is hosted through the app Zinio. This app allows you to purchase issues of Mother Jones. There isn’t anywhere to input digital subscription information to access existing subscriptions. This seems to be Magzster’s business model - they currently have 102 other apps pretending to be that of reputable publications. Apple will not take this App down because it is owned by a third party..Version: 7.0
✓ Paid for NothingPurchased the app through apple app store and the app is asking for a subscription payment . You have to pay twice? Cannot find anywhere to contact someone.Version: 7.0
✓ Set-up was not seamless, but back issues can be readEdit—Down to two stars. The app is not recognizing my purchase. I am unable to read Mother Jones. Unable to contact Magzter through the app—there is a forever spinning wheel. I don’t why it is so hard to make an app that can see what subscriptions the user has and allows them to see said purchased content. My subscription renews on 11/5, so that is not the issue. I am going to see if Mother Jones is still printed and dispense with this crappy app. Edit—Ok, I’m upping an initial 1 star to four stars. I am able to read articles from back issues in the “Articles” section. I am now assuming that I can forever read all the issues that occur during my subscription but only back issues whilst the subscription is current. Other than the set-up and my confusion over back issue access, the articles look good in the app. I should have also mentioned that Magzter did respond to my emails promptly. I’m hoping that after reading the magazine itself I can up the rating to 5 stars. I am writing a note to myself to update this review should I get everything working. My story—I purchased a one year subscription through the app store and downloaded the Mother Jones app. It didn’t recognize me and I ended up downloading the Magzter app. With some back and forth with Magzter help, I got the Mother Jones app to recognize me, but the Magzter app while recognizing me doesn’t acknowledge that I purchased Mother Jones. Finally, In the Mother Jones app I am able to open the latest issue! Alas, prior issues are shown with two buttons “Preview” and “$6.99”. I am interpreting that to mean that one does not get free access to back issues. When I look at the Mother Jones page in the App store, I do not see that prior issues are not provided free with subscription..Version: 8.4
✓ Magazine, great. App, pointless.There isn't anything on this app. Nothing but a button to subscribe to the magazine. Why bother..Version: 6.0
✓ Paid for purchase but can’t accessI’ve paid to purchase an addition, but when I go to register with Facebook, Twitter or directly with Mother Jones it won’t allow me to complete the registration. User interface is horrible. Very disappointing, was so looking forward to reading the private equity feature..Version: 7.0
✓ Save your moneyThis app just doesn’t work on mobile and there is no help. As much as I respect MJ and want to read it, it’s not working. I even downloaded Magster and that didn’t help either..Version: 7.0
✓ Rip offSubscribed but didn’t get access. App is faulty..Version: 7.0
✓ MagazineAs someone who paid $50 for membership I’ve never received the magazine Martin Gold.Version: 7.0
✓ Fails to recognize subscriptionJust tried to sell mags.Version: 7.0
✓ Poor Subscription Management...Let me start by saying that this journal offers worthwhile articles and information, and is definitely worth subscribing to. The only problem is that for the iOS app there is no way to sign in using an active subscription. I called customer service for help, and they told me to sign into Zinio (another app) to read the magazine, but the problem is that there is no way to subscribe to MJ on that app either. Fortunately, I subscribed to paper and digital for a year on the website ($12), so I don't need the app to get the issues. It would have been nice to have my digital subscription honored within the MJ app itself though... Just sayin..Version: 6.0
✓ AdequateSo far it's been adequate..Version: 6.16
✓ DreadfulWon't let me access articles (despite my subscription) and crashes frequently..Version: 6.16
✓ Difficult to navigate on mobileAwkward to read article, not designed for mobile phones..Version: 7.0
✓ What's the point of this?What's the point of this app if there's no way to access my existing subscription to Mother Jones?.Version: 6.16
✓ Poorly designedThis app needs to be optimized for mobile. It’s difficult to read articles and glitchy at times. It has crashed a few times as well which needs to be addressed..Version: 7.0
✓ Worse than uselessDenies my subscription, which has seven months left to go, and provides no remedy. Mother Jones ought to look into this service. It’s making me hate a magazine I used to love..Version: 7.0
✓ This app does not recognize my paid subscriptionThis app does not recognize my paid subscription so it is useless..Version: 7.0
✓ Twits!!!Why would you send a notification at 2:05 AM??? That’s so damned annoying. I’m going back to sleep now..Version: 7.0
✓ Not a Mother Jones appThis is not a MoJo app, but an app that you can use to buy MoJo. If you subscribed from MoJo website, you can not access the magazine with this app. :(.Version: 7.0
✓ Thought there was a free tier...But not really, this is just an app advertising and delivering the paid contact. The previews make it clear I wouldn’t want to read their magazine in this app. Not optimized for mobile. Tiny, tiny. This is a magazine for ants!.Version: 7.0
✓ Terrible appInsists on registering with app company - and then repeatedly just endlessly spins and will not allow registration. Done numerous times. Same results. Help link to app is a marketing site. Worst experience with magazine app ever! Mother Jones get a real app! Asking for refund. Never again.Version: 7.0
✓ App is not supported and doesn’t workBetter to read the magazine on your browser. App doesn’t work..Version: 7.0
✓ Customer Service is pitifulI subscribed print and digital. I should be able to download an App for MJ. I cannot and the user ID and password will not work. I wrote the mag but no responses..Version: 6.16
✓ Poor customer serviceI have called twice to add digital version to my iPad. Told me different stories each time! They said they would update to digital version and send me directions how to install! Never received them! Will have to call again!.Version: 6.10
✓ UnusableCANNOT LOGIN AT ALL.Version: 7.0
✓ I expected more from MJI join the ranks who is frustrated about not being able to read the magazine within IOS/IPAD. I also sent an email to MJ and also received no response from them. I doubt I will renew my subscription after this term. Mother Jones you have let me down and need to restore mine and others faith. SAD..Version: 7.0
✓ Can’t read 2 smallNot optimized iPhone need magnifying glass to read.Version: 7.0
✓ Great MagazineWORTHLESS APP Get your act together developers. Jeez..Version: 7.0
✓ Crap app won’t let me past the Magzter settingsI purchased mother Jones. The app took my money and does not create an account enabling me to view content. Cancelling and getting money back is not easy..Version: 7.0
✓ So biased that it impedes the storyThis website is so extremely biased and hateful towards Donald Trump that I don’t even consider it to be news. I can’t even get the truth about a news story. There have been so many times where I fact check the articles on this site and every time they get proven to be a lie. Mother Jones does not publish news but rather a bunch of biased lies..Version: 7.0
🙂 Mother Jones Positive Reviews
Mother Jones works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Mother Jones.
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