Patient Gateway App Support

Patient Gateway App User Reviews

What do you think about Patient Gateway app? Ask the appsupports.co community a question about Patient Gateway!

Patient Gateway Pros

✓ Easy to useI use Gateway all the time. The portal is a great tool and is much easier and faster than waiting on the telephone. Need to request a prescription refill ? Use the portal! Need to verify an upcoming appointment or to reschedule it? Use the portal! Try the gateway portal yourself. You may find it saves you time and gives you the information you need so you don’t have to call the doctors office..Jjjas1981Version: 10.7.3

✓ ExcellentI recently downloaded the app. I found it very useful: easy to check appointments, test results, pay bills. The lab test results are displayed in a visual and easy to understand way. I have 3 suggestions for future improvements. 1) Enable each lab results to be displayed longitudinally, so patients can see the changes across time, same as checking stock price by weeks, months, years. 2) Add BMI. 3) Automatically generate a list of all physicians and RNs patients recently visited and enable email access so patients can send email to their providers if they have follow up questions. Thanks for making access complex EHR information efficient and helpful!.Phan-Version: 3.2.1

Patient Gateway Cons

✗ How to fix crashHaven't been able to use it in 2 months. Crashes immediately every time on iPhone 11pro. Looked for updates but found none until today. Downloaded update and same immediate crash. Finally got it to work by first deleting the old app then download Patient Gateway again and it works now. You just have to put in your credentials again and select your preferences again. So it's not an "update" but rather a "replace." There are still things you cannot do in app but need to go to full site via a browser..DadskuVersion: 9.2.6

✗ App not ready for prime timeHint to developers — if the app can’t handle displaying a test result, the pop-up message should direct users to the browser version. It should not simply state “Details not available.” Because — in actuality the details may very well be available— BUT the app apparently does not support all documents. So for 2 weeks I have been checking my “trusty” Gateway app and wondering when my results will be visible. Finally only to find out they were posted immediately BUT are only visible from a BROWSER. If the app is going to be that lame at least have the pop-up message direct users to the browser and admit the lameness. Don’t say the info is not “available” and lead people on a wild goose chase for two weeks. I am ready to go back to all paper at this point! Would have been faster and accurate!.Bostonfans5Version: 9.8.4

Is Patient Gateway legit?

✅ Yes. Patient Gateway is 100% legit to us. This conclusion was arrived at by running over 1,396 Patient Gateway user reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, AppSupports Legitimacy Score for Patient Gateway is 81.0/100.

Is Patient Gateway safe?

✅ Yes. Patient Gateway is quiet safe to use. This is based on our NLP analysis of over 1,396 user reviews sourced from the IOS appstore and the appstore cumulative rating of 4.1/5. AppSupports Safety Score for Patient Gateway is 81.5/100.

Should I download Patient Gateway?

✅ There have been no security reports that makes Patient Gateway a dangerous app to use on your smartphone right now.