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- 4+CONTENT RATING
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Capital Bikeshare App User Positive Comments 2024
Capital Bikeshare app received 23 positive comments and reviews by users. Can you share your positive thoughts about capital bikeshare?
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Capital Bikeshare for Positive User Reviews
✓ Ra100manDCGreat to get around and very easy to use.Version: 11.2.3
✓ Great app and service for DMV locals!I just joined Capital Bikeshare in September 2019 despite living in the area for the past 5 years, and the only thing I regret is not doing it sooner. The map interface is really intuitive and unlocking/locking a bike is really easy after getting it the first time..Version: 12.15.0
✓ Convenient and good customer serviceCapital BikeShare is awesome. My work provides a discounted yearly membership for unlimited rides which definitely makes me use the bikes more than I normally would. The locations are convenient. I can park and lot have to worry about locking my bike or returning to the parked location. I’ve only had one issue when my bike didn’t lock upon return, but the customer service was great and they easily took care of it. High recommend!.Version: 11.1.1
✓ Biking in Washington is awesomeMuch better app than Toronto. Map occasionally out of date. Be careful about going to racks that are full..Version: 11.3.0
✓ Great app, but numbers aren't always up to dateEasy to use, fast app. Gets you on a bike in no time! Taking off a star because the main benefit of the app (versus using the key) is to see the # of available bikes and docking stations. Unfortunately the app's numbers are usually inaccurate (sometimes wildly so!) which makes it very difficult to plan where to end a stop. Also, sometimes there is an available bike but the app says there is none, so you can only unlock it with a key. I will likely stick to using the key and my eyeballs but it's good to have a backup..Version: 12.15.0
✓ Thanks and questionCould the app give audio directions to the next place on our route? I find I’m having to go back and forth between google maps and bokeshare app to find my way. I’m an Infrequent visitor to dc so need all the help I can get. Also can you do something about all the construction and roadwork detours? 😶I love riding a bike around dc for a rock bottom reasonable price. Thanks so much for making that possible! Susy.Version: 10.2.0
✓ A Bad Start With A Happy EndingHad a HORRIBLE experience with renting my bike and ending the trip docking it. Was a little disappointed with how difficult it was for a newcomer to try to rent a bike for only half an hour, but this entire experience was negated by one of the most superior customer service experiences I’ve ever had. Marie (I definitely want to give her a shoutout!) spoke with me on the phone and was not only patient, but went above and beyond what I expected customer service would be for a $2 bike ride around DC. I had an issue docking my bike, and she was able to talk to upper management (without me even having to ask) and calm my fears as a first time user of the service. Now that I’m aware of how the system works, I would definitely recommend renting a bike through this company in the city (especially if you want to put in the exercise and save money over Uber, scooters, and other ride share/renting services)..Version: 12.14.0
✓ Perfect way to see The CapitolMy 12 year old and I were easily able to pick up bikes outside our Airbnb and had no problem finding places all around the city to dock them. The in-app navigation map was great. Made our visit to D.C. car free and so fun. On another note we found D.C. drivers very respectful of us on our bikes. After riding on the streets of Los Angeles this was such a nice surprise!.Version: 12.15.0
✓ PHENOMENALStayed in D.C. for 3 days and was able to find bike docks everywhere! Spent $17 on a 72 hour pass and it was worth every single penny! Was able to get from my Airbnb to downtown in 10 minutes and was also able to get to see all the monuments and museum and spent no money on uber and didn't have to deal with city traffic. Absolutely amazing.Version: 11.3.0
✓ Great app! Make sure to have phone chargedThis app made buying the bikes and checking them in/out very simple. The only negative aspect is it drains your phone battery, so make sure your phone is fully charged or bring a charger. Overall, great app and bike rental! Highly recommend touring Washington DC with these bikes..Version: 11.6.0
✓ Best bike sharing app I've used so farFirst ride free. Apple pay compatible. Works flawlessly. Automatically starts a stopwatch when you undock the bike. Sends you a notification when you lock it back - and even notifies you if you locked it wrong..Version: 12.15.0
✓ Really love this serviceI have had a Bikeshare subscription annually for a few years now. For me it’s an incredibly good investment for getting around in downtown DC and Alexandria. I like the fact that you can rate the rides and leave comments on the bikes. although I have run into a few skanky bikes over the years, they continue to improve, coming out with better models. And now they have the E bikes which, if you can find one and if you’re in a hurry are really good for longer rides. And economic too. I recommend the annual subscription if you ride on a regular basis. Honestly, I rarely take my car into the city any more thanks to a combination of bus, Metro and Bikeshare..Version: 14.50.3
✓ Great app and serviceThe app worked flawlessly and made our trip to DC much more enjoyable. The app made finding stations and unlocking a bike a snap. Even when I got ahold of a bike that needed some work reporting it was easy. Will definitely use the next time I’m in D.C..Version: 12.15.0
✓ Great bike-share model program!Capital Bikeshare is a wonderful program accompanied by a highly accessible app. I wish more cities were as bikeable as DC to see more programs like this. The only complaint i have for the app is that it doesn’t let you track your ride history better within the app (just to see how many calories are burned in a day of riding for example). Great work overall!.Version: 11.6.0
✓ Great once you get the hang of itHaving previously only used dockless share bikes in Beijing, the CaBi bikes are so nice! The app is straightforward and the route planning function is great. My criticisms aren’t with the app though: The way you choose a subscription level is unnecessarily complicated and the keypads on some of the docks are consistently broken, making it hard to retrieve a bike sometimes. Otherwise, great experience..Version: 12.20.0
✓ Intuitive app and great way to see the sightsEasily the best way to get around and see the monuments for the best price. We did eight dollars for unlimited 30 minute rides per day. I wish it were closer to 45 or an hour. That would give you a much more time to see the sides without having to interrupt your sight seeing pattern, but I am sure there is a rhyme to their reason..Version: 12.15.0
✓ 10th Ride completedThis has been my 10th completed ride and I am impressed with the access and quality of the bikes. In those situations where I had an issue the customer service was quick, friendly and most importantly resolved my issue. On towards my 100th ride..Version: 12.15.0
✓ AceThis is an excellent service. Well done and many thanks..Version: 12.15.0
✓ Great Simple Useful.I found this app easy to use and extremely useful. Most helpful features for me is locating nearby bikes And the confirmation notification that comes when immediately upon docking the bike I found that most status data on breaks and docs available was accurate however a couple were way off. Another useful feature is the stopwatch starting immediately after the bike is checked out. The most desirable feature that isn’t implemented is being able to locate key dispensers. The online web based map shows that info but the app does not include it at all if you need to find a key dispenser forget about using the app for that..Version: 11.4.1
✓ The App Works Well......but many CaBi bikes and docking stations could use repair or improvement. Also, bicycling is great through the core parts of DC but once you try to go too far afield (like to Children’s Hospital) the DC road conditions can turn poor quickly and make it feel imprudent for cycling..Version: 12.15.0
✓ Looking on the bright side...Just got my 50th ride on Capital Bikeshare and couldn’t be more grateful. I’ve explored my hometown in new ways and had fun doing it! I love the app...I can plan my route and determine whether there is an available dock in advance - I can also help them move bikes if it fits my schedule too. Bonus rides await because my bike was just stolen, so I’m super grateful for my CaBi membership and awesome app..Version: 12.15.0
✓ Day Pass made for an amazing day!We got the day pass our 4th day in DC. So easy! Unlimited rides all day. We rode to Georgetown and then parked the bikes and walked around. Got a new set of bikes and rode the bike path along the Potomac River. Parked the bikes. Had lunch. Got 2 more bikes and rode by the Lincoln and Jefferson memorials and back over toward the National mall. All the rides were included in the $8 price (for each) and there are bike stations and bike paths all over! Really fun day!.Version: 15.51.3
✓ Brilliant!This a brilliant idea! It allowed us to cover a greater distance with ease, and the ap easily showed dock locations and availability. It was very user and tourist friendly!.Version: 11.0.0
😕 Capital Bikeshare Negative Reviews
