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HomeWhiz App Complaints & User Negative Comments 2024
HomeWhiz app received 85 complaints, negative comments and reviews by users. Have you ever had a bad experience using HomeWhiz? Can you share your negative thoughts about homewhiz?
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HomeWhiz for Negative User Reviews
✓ Terrible App with Horrid Security FlawsBad connectivity. Bad security. No intuitive UI. Worthless..Version: 3.1.4
✓ USELESS ! TERRIBLE !!Never pairs! Tried three different iPhones and iOS and nothing happens, impossible !! DO NOT ASK FOR MY EMAIL ADDRESS & PHONE NUMBER to be sent via email - how appalling ! Get an encrypted message channel..Version: 3.1.12
✓ Terrible. Beko won’t pair.Terrible app. Doesn’t match instructions that have come with a 2022 Beko dryer and the dryer (despite being in pairing mode with the wifi logo flashing) is not ‘found’ by this app. Totally pointless..Version: 3.1.7
✓ Just simply won’t connectTryouts two phone and a pad won’t connect via Bluetooth. Washer selected then dryer because you don’t have a choice for washer dryer and I’m not dumb. Your app won’t pair. I can pair it manually using Bluetooth but that data won’t move or be recognised in the app. So it the app that needs a complete rewrite!!! Item not as advertised and if I could give you minus stars I would. Beko get your customers happy while you still have them..Version: 3.1.12
✓ FrustratedI have given up trying to network my Beko DW using this app..Version: 3.1.7
✓ Follow SELadywell’s instructionsThis app kept crashing for me until I followed the instructions in SELadywell’s review. The key is that you need to leave the app part way through the process and join the HomeWhiz network. Thank you SELadywell, I was about to give up on the app which is utterly frustrating but after following your instructions I am connected and able to claim my free products..Version: 1.6.5
✓ Won’t connect, poor functionalityJust managed to finally actually add my device to the app after a few hours of trying different things (I switched my Bluetooth off and then on and the device added) but I then get a “connecting” message that never becomes “connected”. Even if it did connect looks like you need to switch the connection on ever time you use the remote control functionality which sounds very pointless. Truly IoR (the Internet of Rubbish)..Version: 3.1.6
✓ No privacyNot happy with the amount of personal information this app requires to operate. Deleting it..Version: 3.0.12
✓ No longer works.The last update broke it. It immediately shuts down (but is still present in the background.). Please fix!!!.Version: 2.5.4
✓ The app is a piece of garbageI don’t know if the developers are retarded or something, but there was no way to create a worse app..Version: 3.1.12
✓ Doesn’t workMy washing machine won’t connect. I’ve followed all the prompts and I build servers as a hobby so I don’t think it’s pebkac. I suspect you didn’t write correct instructions. Fairly pointless..Version: 3.1.17
✓ UselessI don’t understand why I need to share my location the whole time I want to use the app. I shared it once isn’t it enough for the records? Moreover the app is no use, can’t connect my Beko washer dryer. Only can go as far as scanning the barcode and then it says that no devices can be found. In addition there’s a lack of options to choose from cleaning devices. Only options are either a washer or a dryer. I have 2in1 a washer and a dryer in one appliance. Not very thought through. I would’ve thought these things would be taken into consideration especially because your parter is Beko. Uninstalled as soon as installed the app.Version: 3.1.7
✓ All glitz but doesn’t workI’ve used Bluetooth many times to pair electronic gadgets and so expected this would be a doddle. First problem, the appliance was a washer/ dryer… no option for this. Tried the washer option and the App could not find the iPad but the iPad said it was connected. After some trial and error exploring obscure icons, eventually found the appliance but no communication between them. I gave up in disgust after that 🥴.Version: 3.1.7
✓ Desperately need notifications.Our Beko washing machine is all connected. However, after using the app for over a year it desperately, desperately needs notifications. Whether it’s an error or more importantly the end of a cycle/programme. I mean the notifications part should be the number one reason for the app..Version: 3.1.12
✓ AppallingI just purchased a brand new washer dryer for 1 thousand dollars and I can’t even pair it with the app. Every time I try to log into the app it says my account is not verified even though I have verified my email countless times. Pathetic.Version: 3.1.17
✓ Does someone really work on this app?I bought a washer-dryer and discovered that this category isn’t listed in the appliances. Therefore I tried what available (washer or dryer) and both do not have my appliance. So there’s no using the Bluetooth thing. Does their developers too busy to list all appliances correctly? Guys this isn’t rocket 🚀 science!!!.Version: 3.1.4
✓ Doesn’t connect, no matter what you tryVery technically able user, but I cannot get this to work no matter what I try. Also I hate the fact you have to provide your email address and personal info in order to start to use this app. Anyway, I can add a device to my account, but it remains in a continuous “trying to connect” state with the device. Tried absolutely everything multiple times to connect, and on multiple devices too. The app is completely shoddy, no support, no decent FAQ articles. Nothing works, including their website as I tried contact via the online web form, but the “send” button for the form doesn’t even work. I can’t see any email address where I can get help. Please provide an email address in response to this review. In summary; this is an absolutely ridiculous app. I can’t believe Beko have partnered with this sub par scam company. If I could give this experience -100 stars I would..Version: 3.1.2
✓ Rubbish appPlease don’t rate this app with 1 star. It’s not worth even 1 star..Version: 3.0.5
✓ Awful App that doesn’t even connect to my washerI have not been able to connect my device to the app. I have tried differences devices, deleting the app, deleting my account and using an ipad and a different iPhone. Still no luck. Can someone please advise me on why this won’t work? There was no need for me to purchase a washer if the app will not work as the Bluetooth doesn’t connect. Such a shame…..Version: 3.1.4
✓ New wersion not workingToday I updated to the latest version and it was crashing at launching. I did try to reinstall and now it doesn’t work with my washing machine. This version is really disappointing and not deserving one single star..Version: 2.5.4
✓ TerribleI don’t know what happened to this app as it worked perfectly before but now it’s unworkable. it looks completely different and not user friendly at all, I tried to start a simple delicates wash as it’s not a cycle that appears on the actual machine and the app just kicked me out, as with other reviews I am experiencing the same issues with Turkish instructions. Can someone please just erase this update and leave it the way it was..Version: 2.5.13
✓ Can't registerI can't create account! "Registration failed/not valid email" is displayed when clicking complete registration..Version: 3.0.12
✓ Terrible app. All the things that need to changeThis app is terrible. The effort put in is poor. The app UI designer is the only one who should take credit as it looks good and new update looks great but she or he did a great job. Devs, product management listen up! 1: The app does not even know what password to grab. Its 2020. I should not have to scroll down to find “arciolot” in the list...why not grab it automatically from keychain? Or at least change the url to Homewhiz? 2: a lot of users finds the app keeps crashing please sort out 3: product management and business. INTEGRATE WITH IFTTT or GOOGLE HOME. Or HOMEKIT? People should not have smart devices that require different apps to use the above is ideal/expected. . 4: Alex integration does not work. Please fix..Version: 2.5.4
✓ Waste of timeI don’t usually do this, but on this occasion I’ll go out of my way to make sure everyone understands that if you download this app, you would just get angry and won’t be able to figure out why the hell a washing machine requires location from your device at all times.. and then when you allow it to have access to all your data, still does not work (and I am referring to just creating an account, not even connecting your machine to your device..). DO NOT DOWNLOAD IT!!!! It’s just a wast of time. If I could, I would give it 0 stars..Version: 3.1.12
✓ Super annoyingI just want an extra rinse on the beko washing machine cycle. You can’t add it on the machine itself. This app doesn’t work. I’ve saved my favourite cycle with an extra rinse and it keeps going back to a different pre set one I never programmed. Connecting to the machine is very hit and miss. Hopeless..Version: 3.1.12
✓ Thoroughly disappointed.I was using this app with my Beko washing machine originally. It wasn’t great but I was able to use the wizard to select a programme and select a specific time for the washing machine to finish a cycle. It was supposed to notify me when it was done but never did. I got used to it. Then the app got updated (changed completely); I can’t add my washing machine to it at all so now it’s pointless to me, and my washing machine which I bought specifically for the Bluetooth feature can’t be used to its highest potential. I have never known such a terrible app. Thoroughly disappointed..Version: 2.5.19
✓ Terrible upgradeI can’t even open the app at all 🤦🏻♀️.Version: 2.5.4
✓ Can’t connect with second hand appliances…Brought a second hand washing machine and I can’t connect as it already had another home??? Seems useless, if the machine is in my house just let me use it. Also, may as well just put my bank details in with how much personal information the app wants to run my washing machine..Version: 3.1.12
✓ App won’t workI want to open account and when I go to final step and submit to create account it says error , ur email is invalid , I tried 4 different emails and still same any help.Version: 3.1.12
✓ App CrashesI have a dishwasher which is great, no issues at all. However one of the reasons I brought it was because of the ability to control it via the app. The first issue I had was the app wasn’t correctly setup in the store. (It is now) Now I can’t connect my dishwasher because (like others) I can’t get beyond stage 2 without the app crashing! It is intensely frustrating. BEKO you need to sort this out..Version: 1.6.5
✓ Terrible since updateI only use this app to set rules and timers for my washing machine. Now I can’t even do that! The washing machine cycle start button is hidden behind another menu bar meaning you can’t actually begin cycles correctly, the programme cycle feature for some reason is only in Turkish!? There is no option to change the language back to English, the app also crashes and hangs for no reason. Why did you fix something that wasn’t broken?.Version: 2.5.13
✓ Why did I botherDespite the howling reviews, I thought I’d give this app a go to try and use it with my Beko washer dryer. A lot of people are complaining that they can’t pair their devices to the app - I didn’t even get that far 😂I signed up and set my email and password, then when I went to log in it said the password was incorrect despite it being copied directly from lastpass. Don’t waste your time like I did..Version: 2.5.37
✓ Just cannot connect..!!!…No matter how many time I retry.,no matter how many times I switch off/on again,no matter how many time I reboot phone,no matter how close/how far away I am……. It just will not connect to the device….why after so many reviews stating the same problem has a solution not been provided and problem for everyone rectified..??… I should’ve looked into the app more before purchasing machine and not just hoped it would be different for this machine…..Version: 3.1.7
✓ Doesn’t work at all!!I downloaded this app after my new washing machine said it could be controlled with this app. Can’t even get past the information part of the app. I press setup and the app just freezes you can’t go back and you can’t go forward! I’ve deleted the app AND reinstalled it 3 times with the same issue! Thought it would be great to be able to control my washing machine wherever I am. Clearly I should research the apps they use before I buy them!!.Version: 2.5.19
✓ Downloaded app but didn’t proceed. Washing machine doesn’t need my D.O.B.Sorry, but why does my washing machine need to know my date of birth to operate? Does that mean it will only operate for me and not other household members with a different date of birth? I just, but too much personal info requested to sign up for an account to run this app a d that is a dealbreaker for me. Should only need serial number and the wifi connection. Too much possibility for spam/data hacking to justify activating this feature. A shame, coz the washer is otherwise excellent..Version: 3.0.5
✓ ImpossibleI have tried loads of times to get this app to work. At one stage my smartphone registered it in its Bluetooth listing, but the app wouldn’t connect. The rest of the times it couldn’t even do that. So then I did a bit of research and there would appear to be at least three different ways of connecting. One in the book which came with my Beko washer, a different one in the app itself then a third one in a downloaded user manual. Naturally I have tried all ways, more than once, but still nothing will work. What is going on? Can somebody give me a foolproof way of getting the machine to connect to the app. I’m on the point of sending the machine back because it doesn’t do what it says on the packet😡.Version: 3.1.7
✓ I can now connect but most of it’s still in a foreign languageAfter the l can now at least connect to the app and can get the program in the screen however I have half the app still in a foreign language. This was particularly helpful when I was trying to set the time for the machine to finish in the morning, a really useful feature apart from I don’t know what to oress as every button just seems to now start the machine. I’ve given it an extra star as I now can connect but it’s still not a patch on what the app was before..Version: 2.5.13
✓ Good once it worksAt first it would not connect to my Beko washing machine after trying several times with no luck I came across a video on the internet which solved the issues. Do not follow the app instructions or the washing machine instructions they are wrong, the washing machine does not need to be in the on/off position but in the downloaded programmes position. As soon as I put it on to this program it connected immediately with no issues..Version: 3.1.4
✓ Doesn’t even workJust got a new washing machine and I was so excited that I could use it from my phone but I’ve just downloaded the app and after I’ve created an account but it’s just stuck on create household, after I did it it just goes back and keep asking me to create household. Doesn’t do anything else. So completely pointless and I was looking forward to this but now I see this app is a disaster.Version: 2.5.37
✓ App is crashing and not opening with latest versionApp is crashing and not opening with latest version.Version: 2.5.4
✓ Terrible App UpdateApp used to work fine, I recently updated to the latest version thinking it would be a welcome improvement to the current version. Shockingly the new app version fails at so many levels - simple user acceptance testing or regression testing would have identified a lot of these issues. It is unusable, I have now resorted to using the machine directly. This is something I had not done since purchasing the machine some 7 months ago. Not happy.Version: 2.5.4
✓ Don’t connectI have followed all the instructions but the app is not able to find my dryer.Version: 3.1.13
✓ Terrible app !!!After a lifetime of Bosch, I took the plunge, and bought a Beko washer dryer, the Bluetooth function was an added extra I liked...Why??IDK?? This is an awful, awful, dysfunctional and broken app, at least with my iPhone Xr and the Beko W/D, after the long winded installation chore, I had it paired, I admired my new screen on phone saying cycle time left and pause button! Now you’d want to try something, wouldn’t you? I touched the pause button on phone and it paused machine! Yay! it works! My triumphant glee was short lived when I touched the pause again to restart ( it showed play icon ) it didn’t work! I had to go to machine to re-start it! Kind of defeats the object ! I think the app also looks hideous, very amateur for a global brand! For those brave enough to try this app, here’s a few tips: Photo the label with s/n before starting machine because you need door open to read it! Lid = Door Its the little 8 digit No. not the big 8 digit. Email confirmation goes straight to spam! Expect a generic response from the app devs saying please reply to support link in app! How about the app devs CONTACT US via our registration email details!!!! And show they give a SH*T! 1/10.Version: 2.5.26
✓ Could be great.Downloaded this due to purchasing a new beko washing machine. It seems to lack some really basic functionality that might make it useful. For eg. The ability to get a notification when your cycle is complete is either not there or impossible to find as an option. The wizard function isn’t too bad. Would like to be able to start my cycle at a specified time as well but I can’t seem to work that out either. Oh well. Didn’t but the machine for the smart capability. Is back to being a dumb machine..Version: 2.5.19
✓ HorribleApp crashes instantly, doesn’t even open and let me connect to appliance..Version: 2.5.4
✓ Fundamentally flawedHad to download this PoS app to control my washing machine. Firstly it wants your location data all the time to control the device, not letting you rely on the fact that it’s Bluetooth and so innately location based. And even after all that it still runs at speeds that make glaciers look rapid, and overcomplicates every single interaction. Tldr: Trying to add a timer to my washing machine apparently needs my 24/7 location data in case I someone maliciously connects to the device, turns the knob to ‘connect to rubbish app’ mode and then tries to do my laundry for me Edit: Faster response here than on my GDPR request for a copy of all my data, and to delete my account as there is no mechanism provided on the website.Version: 3.1.4
✓ Do not connect to remote on washer dryerI manage to connect to remote just once, and after that impossible to connect phone to the machine, it shows on the app that device is connected, asking to switch on the remote controlling, but when I try to do that just gives me 3 beeps and not switching on. By some miracle it did connect once, but after washing was finished it's not working any more. Tryed to reset phone, delete device and add it again, delete the app, reset the washing machine, but unfortunately nothing worked :( Still nothing working after update.Version: 3.0.4
✓ Give us back the old version.This version of the app is pointless. Where we used to be able to watch our connected devices to see when washing loads were finished or to remotely start cycles, now we are stuck trying to just get the app not to crash trying to figure out if we can change our location (which we can’t which is ridiculous). You had a good thing with the previous version of the app but in your efforts to make it better you ruined a good thing. Roll it back so we can actually use it..Version: 2.5.26
✓ What the?!?Totally ruined an already awful app... I just want to see how long my washing has left, I don’t want recipes for apple pie! The new home screen is terrible, it takes many clicks just to glance your appliance but you have the option to look at food recipes 🤯 the functionality is overstretched and poor, not the slightest bit intuitive and ultimately unnecessary given the app’s initial purpose of appliance management. Proper disappointed 😔.Version: 2.5.13
✓ Did work well, now won’t engage delay functionWhen I started using the app a few months ago the delay start function for the washing machine worked well. Now, however, after setting the desired end time of a cycle, the app ignores the choice, changes some settings and disables the delayed start function thus rendering it useful for my purposes. It seems an update has thrown up a bug that has not been fixed….Version: 3.1.6
✓ How do I connect the appliance to WiFi and activate the remote control feature?The Bluetooth connection fails frequently and I cannot seem to connect the device to WiFi and no matter what I do it says the remote control feature is off. I really need some tech support but the website wouldn’t send the message and the app text customer service feature did not reply either..Version: 3.0.12
✓ Difficult to configure and unreliableIf you’re thinking of using this with a Beko washer, don’t bother. I am a very tech-savvy person and it took me 25 minutes to get the app connected to our machine. Now that it’s notionally configured, one still has to set it to remote manually every time, and it seems to disconnect itself once a cycle starts. There is no HomeKit integration. I’m not entirely sure whom this is for, unless it is merely a ploy by the company to collect more consumer data – the app is very keen on asking for my location every time I use it, which strikes me as an invasion of privacy..Version: 2.5.37
✓ Waste of timeAwful. I’m so glad I spent over £500 for a washing machine that I can only use half of it’s programmes. I have tried to connect to it continuously for the last 6 months and have only managed this once. Do not download this app, an absolute waste of time, really frustrating too as when you see the list of programmes available to you! Don’t bother folks!.Version: 3.0.12
✓ What the ?...Unable to connect, can’t turn on remote useless app great product.Version: 2.5.19
✓ Not workingI bought new washer dryer and I wasn’t able to add my device. I wrote developer and they have updated their database so my device was able to connect to app. I give 3 stars because I had to ask for help. I would recommend to update database of all devices more frequently and similar reviews will be gone..Version: 3.1.7
✓ I cant registerI bought so many things from Beko for my new apartment. I live in Kosovo and i am not able to register... it says registration failed /task failed.Version: 2.5.26
✓ Quite possibly the worst app I have ever experiencedWhere do I start? Registering an account Numerous privacy issues here. Why they need so much personal information for a washing machine remote control is beyond me. Setting up washing machine to work with it It’s great, I follow the instructions and manage to connect my phone to the device (app developer, please use the standard way of connecting a Bluetooth device instead of this awful in app way). The washing machine shows up as a device. But and here’s where the bad experience gets worse. All I get is “you must enable remote control using the button on your device”. Yeah are we talking my phone/tablet or the appliance? Because remote control on the appliance (washing machine is on, Bluetooth icon is steady (not flashing)). But I still can’t connect App developer Please look at other smart home apps to see how it should be done, for example apple’s home app, Phillips Hue, Nest or Kasa. While none are perfect at least they work. Recommendation After 45 minutes I simply gave up. Save yourself the time and frustration, there’s a reason why this app has so few stars. Avoid..Version: 2.5.26
✓ No joy with Beko washer dryer (Update: It finally works!)Like others, have not been able to successfully add my Beko washer dryer. Add the barcode and absolutely nothing works. Update 4/12: I’m not sure if it was the most recent app update, iOS 16, or a combination of both, but I’ve finally managed to connect my iPhone 12 Pro with my Beko washer dryer. Just running my first custom program now. When it works, it’s actually quite cool. If you haven’t tried for a while, I’d suggest giving it another go..Version: 3.1.12
✓ Usability is non-existentHorrible interface and usability. Cannot do the simple things such as updating settings like location. Kept telling me my location was in Istanbul with no option to correct. App Instructions to add an appliance is incorrect and unclear. Still not able to add any appliance to the app. Will give it zero stars if I could.Version: 2.5.13
✓ Device could not be found 🤷♂️Very poor experience and why do you want my location data? My machine’s product code should be the most you need..Version: 3.1.7
✓ Can’t connectCan’t connect my washer-dryer at all. Trying for 3 months now, tried everything already. When the HomeWhiz is enabled on device, the search screen is loading longer when with homewhiz disabled on device it’s loading in seconds, looks like it found something but the app glitch doesn’t let me add the device, only retry searching for it. No device available in the app, and I paid more for washer-dryer just to have option with the phone, waste of money and a shame on app developers they can’t fix it. So many people said the app was fine before update, why would you change something that works? Or at least change it for the old version and work on the new one in your office then, when you’re sure it works, update it cause it’s unusable. And for 3 months or longer people are saying that, but you don’t care? Terrible..Version: 2.5.19
✓ Needs fixingSort it out Connect once Then never again SCAM I SAY.Version: 3.1.15
✓ Don’t waste your time.Don’t waste your time - accept that your HomeWiz appliance does not actually have a Bluetooth smart function and just move on. This app doesn’t work. It asks you to submit your personal information to create an account, asks for access to your local network, bluetooth and location data, then it fails to find locate any devices..Version: 3.1.5
✓ Remote offThis app is still not working, paired with the machine but it can't switch remote control on..Version: 3.1.12
✓ Crashes N can’t pairHi Developer, can you please fix this ASAP as it’s not pairing with my dishwasher which it used to pair with & couldn’t pair my new washer & dryer. Please please please fix it.Version: 3.1.12
✓ Terrible App update June 2020 Turkish language used in menu options and start options as wellApp was working great until app update June 2920. I only use it to set the timer to start a wash/dry on the washer about 5 am the next day when on cheap electric rate. New app would not load, kept crashing so deleted app and downloaded new version again, this worked ! You are supposed to be able to load previous ‘family’ settings easily but still had to reload washer details/ serial no etc again, after several attempts and 30 minutes successfully regained access to my previously working remote app. Ah cannot set timer to run washer at a set time the next day, it defaults back to present date and time and runs machine then, not when I e we want. Some of the menu options and ‘buttons’ to set timer etc are in TURKISH!!!! Not a language I’m good at, Jockanese and UK English only I’m afraid. Even the page headers for the legal definition page is in TURKISH!!!! Have tried setting a ‘rule’ to enable the washer to run next day, even with that the rule settings are ‘OPEN’ and ‘CLOSE’ when in reality it appears to mean ON and OFF . In short taken a app that eventually worked and re-coded it to be crap again. At least I think I can start to understand the meaning of a couple of Turkish words.Version: 2.5.4
✓ Can’t connect - frustratingThis is frustrating: I’m using the most up-to-date version of the app, I’ve checked that location services and Bluetooth are turned on on my iPhone, and that the washer-dryer is turned off. I’ve also successfully scanned the product number and tried registering it as both a washer and a dryer (as washer-dryer isn’t given as an option), but it just repeatedly says that the ‘device could not be found.’ I appreciate this could either be a software problem with the app, or a hardware problem with the machine (which might be out of the app developer’s control), but either way it comes across as shoddy: other reviews suggest this isn’t an isolated problem, or a quirk of the machine I’ve bought. I understand that things go wrong, but it sounds from the reviews that this has been a long-standing problem which hasn’t been addressed. I have sympathy for developers trying to get complex products/apps to talk to one another, but I’ve paid several hundred pounds for something that doesn’t do what it has been advertised as doing. Fortunately , the machine works without the app, but I don’t imagine I’ll buy anything by Beko again unless this is fixed..Version: 3.1.5
✓ Doesn’t Work GreatI managed to connect my oven fine but the app itself is a bit unusable. If I try to control the oven from the app it freezes then crashes. The recipe section initially looked good but the key step of what temperature and for how long to cook things for are missing. The step simplest says “cook using the programme” yet none of that information is in the app so not sure where you are meant to get the details from. The only thing I have been able to do with the app is stop the oven when it’s already running so seems a bit pointless..Version: 3.1.4
✓ Awful since updatePreviously loved using this app to access different settings for the washing machine. Since the update, the app keeps crashing unless you delete and re-download and on re-downloading it doesn’t recognise the washing machine anymore so have to re-add but won’t let me add on Bluetooth alone..Version: 2.5.4
✓ Complete TrashBeko. You have the money to pay an app dev company. This app is a joke. Half of it is in Turkish, can’t even add a device. Insanely slow to even get through the initial steps of handing over all your personal information (hint: use the money from selling people’s data to pay for a better app). Basically all the developer of this app has achieved is animating a spinning wheel because that’s pretty much all the app is capable of doing.Version: 3.1.5
✓ TerribleDoes not connect.Version: 3.1.13
✓ Worst upgrade of appI am not someone to usually post negative comments about an app, but since the upgrade of the platform, there is so much wrong including: - app crashing since upgrading - once app is deleted and reinstalled, you then need to add the appliances again - the app for some reason has Turkish language throughout in random spots? Can who ever redeveloped this app fix this? This is the most disappointed I have ever been in a change of app ever..Version: 2.5.4
✓ Failed! At every stage!Firstly had the problem connecting initially with crashing but finally got through it! Then found it had kicked me out of the auto reorder so manually reordered, £20 was taken from my back account over 3 weeks ago, I have received absolutely nothing and there is no clear way to contact anyone! Everyone I contact either knows nothing or passes me on to someone else! It’s a scam and I’m out of pocket and products and don’t seem to be able to get any help at all!.Version: 1.6.16
✓ App IssuesALL links get to This request has been blocked by WAF. Please contact the admin regarding the issue.. so can not receive activation emails either.Version: 3.1.18
✓ Useless AppThis app does not work. Appliances should not be sold with features that are not useable due to an unreliable app..Version: 2.5.13
✓ Won’t connect…I would love this app to work with my washer dryer… but it doesn’t. I’m sure there are programs I can’t access due to not being able to connect. I’ve done everything I can think of to get it to work… switched off/on machine, same with phone, uninstalled and reinstalled app. There isn’t even a section in the set up that says washer dryer… it’s either washer or dryer so not sure if that’s an issue 🤷🏻♀️.Version: 3.1.7
✓ Awful app; waste of money on a ‘smart’ machineNo matter how many tutorials I’ve watched,how many guides I’ve read, comments with advice on the reviews of the app I have followed, how many months of trying to set this up: the app does not connect. As the app does not connect to my device, it will not work. As it will not work it makes all the other features that aren’t on my washer-dryer’s dial impossible to access, and in effect I’ve wasted nearly £500 on a machine that has half the function I was promised. Completely ridiculous and a waste of time and extra money. Get a transitional machine guys and don’t waste your time with the different apps you have to have for every single thing these days. Wish I could give this 0 stars but that’s not possible..Version: 3.1.7
✓ Very buggyThe concept is great but I find the actual app so buggy. Used to have issues connecting where I had to force close the app and restart. If you set the washer from the app it shows the start and end time for the cycle. If your phone locks, when you unlock your phone again the start time shows the current time you just unlocked your phone at. Latest bug which is more of a biggie which is really annoying me.... the “wizard” doesn’t work. As soon as I connect to my washer and click on wizard, the app crashes/closes. I’ve forced closed the app, restarted my phone etc. Doesn’t work! Worked previously......Version: 2.5.26
✓ Can’t add my brand new washing machineVery bad app.Version: 1.8.0
✓ AppWash and dry machine is working excellent. The app is… I don’t know what to say. First step, can’t verify mail. Ten times tried. If I have to be programmer to solve simple sign in, I’m not using it..Version: 3.1.7
✓ UselessI used to be able to use the downloaded program and select new programs for my Beko washing machine . Not used the app for a while and it’s been updated , now nothing works. It tells me the remote control is disabled but app doesn’t say how to reconnect. I’ve got the Bluetooth working but what’s the point if I can’t access the programs I want. I’ve read the machines instructions and from there I’ve got Bluetooth working but not the remote control. Pointless app and pointless having a machine I can’t control unless I’m standing infront of it . So now it’s just a “normal” washing machine ..Version: 3.1.5
✓ New update has ruined the well working app!Before having the new update, I was able to remote my AC easily but the updated version of the app is a total disaster that, has complex interface and many errors. It must be fixed as soon as possible. Why do you release a version without testing it properly?? causes terrible experiences for the costumers....Version: 2.5.13
✓ Great air conditioner, broken appThe Beko AC works great, but this app is mostly just broken. After going through the setup process five times with the app failing over and over, I finally managed to connect it to the AC. It now shows the unit as always turned off. Oddly I can turn the unit on with the app, but it will still show as off, so I can’t control anything with the app. The app also requires registration, so the the only thing that probably works is them sending me emails… I wish this just worked with Apple Home, but I suppose then they wouldn’t have my email address..Version: 3.1.6
✓ Update problemAfter last update I can’t do anything with my Beko laundry washing machine 🤷🏼♂️😡.Version: 2.5.4
✓ The worseWhy can’t I activate the remote All I want to do is use the features on the machine that I have paid for Disappointing App.Version: 3.1.2
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