- 29.0LEGITIMACY SCORE
- 29.5SAFETY SCORE
- 4+CONTENT RATING
- FreePRICE
Navigate eReader 2.0 App Complaints & User Negative Comments 2024
Navigate eReader 2.0 app received 51 complaints, negative comments and reviews by users. Have you ever had a bad experience using Navigate eReader 2.0? Can you share your negative thoughts about navigate ereader 2.0?
Please wait! Navigate eReader 2.0 Facebook comments loading...
Navigate eReader 2.0 for Negative User Reviews
✓ Not ImpressedI need this app to access a particular book, however every time I open the menu to do an annotation the whole app crashes. This is absolutely useless when you’re trying to take notes during a course. Also, trying to open ‘support’ results in no webpage and an ‘are you connected to the internet?’ type error. I’m struggling to get it to work because I have to, that’s the only reason I’m tolerating the app..Version: 2.4
✓ TerribleHands down the worst app. I’ve ever used. I paid a lot of money to use a book and I keep getting kicked out of the program. Not user friendly at all. Disappointed that I’m required to use this book. Can hardly ever access it. And have to leave screen on to listen, when it lets you. When it does work, and you want to listen to the book it doesn’t continue from page to page. You have to manually go to the next page and start it over..Version: 2.2
✓ Hasn’t worked in monthsThe apps TTS really well for the first half of the fall semester. Then they did an update & the TTS stopped working in the app. Works on the desktop, so there’s that... wish it worked on my phone. I also had issues with the page flipping to the next page with the slightest touch, some others had on here..Version: 2.1
✓ CrashesHave used this for years with no issues. Now, everytime I try to update a book, it immediately crashes. I can’t open the book or update it..Version: 2.7
✓ Doesn’t even log in.I am not able to login at all. I changed my password thinking that was the problem, but I still haven’t been able to login. What’s the point of making an app if it will not work? Really wish this could get fixed.Version: 1.2
✓ Textbook subscription/rentals. They don’t actually sell you an ebookBought a JB Learning etextbook to use as a reference, and after blocking use of the book, they informed me that they only do subscriptions, and I would have to pay another few hundred dollars again to use the textbook for another couple years. If you want an ebook you can continually reference, just find a free PDF of their textbooks online. I wanted to discuss it further with them but after one email JB Learning stopped replying..Version: 2.7
✓ Doesn’t work..Since JBL doesn’t display the textbook well on safari I downloaded the app on my iPad and it’s even worse. Every time I try to open my textbook, it doesn’t open. I’ve tried over 20 times over a span of about 3 months and it’s never worked. It would be incredibly convenient if it did..Version: 2.7
✓ Not user friendlyTo only being able to highlight one single word at a time to not being able to add any notes to a highlighted word, just use the website. This app is horrible for users and with hilariously less features than the website..Version: 2.1
✓ Can’t Log InI already accessed the ebook a couple times via my computer. I can’t log in to this app with the same username/password. It says I need to access the book via a web browser. I even accessed it again. Still no luck logging in to this app. This app is useless..Version: 2.0
✓ TrashI don’t leave reviews, but jbl needs to step it up. Not okay to charge astronomical amounts of money for your poorly thought out products. Navigate 2 is trash all around and this application is absolutely worthless. Pathetic. At the bare minimum hire someone who knows what the word functionality means. This is the problem with monopoly kids..Version: 1.4
✓ Utter garbageI wanted to give it 0 stars but 1 is minimum. I log into my computer just fine but on this app it refuses to recognize my login info. It’s so frustrating, you spend 600 on a textbook just to be brickwalled by a utterly useless app that looks like it was designed by a drunk caveman..Version: 2.5
✓ Horrible AppI don’t like anything about this app. It is not user friendly in any way. I can’t even highlight text in a book without skipping lines, flipping through pages, etc. None of the functions I have tried are without flaws. I am a graduate student, so I have had to read textbooks on a variety of apps before and this one is probably the worst I have seen. The website isn’t as bad, but still isn’t that functional..Version: 2.1
✓ Literally Can’t Use ItI’m in a class of 28 Fire Academy students and the app doesn’t let anyone sign in. Judging by past reviews it seems like a pretty common occurrence. The eBook on the website constantly crashes and I’ve also been frozen/locked out of quizzes and test while taking them. Who’s pockets did this company grease to get their book as required curriculum? Their software is hot garbage and they don’t seem to care about fixing it..Version: 1.4
✓ Help!!This was working great for my paramedic book, but it just forced me to update to version 1.1, and how there are many issues with it. When I scroll the pictures do not move along with the pages as normal, they seem to be stuck and and follow as I scroll, almost as if they are in the background behind the text. It was working great, so please fix!.Version: 1.1
✓ Worthless for Apple PencilExtremely difficult to use Apple Pencil and highlight in ebook. Nothing works consistently, not even scroll down speed in contents area of a book. Frustrating overall experience. Disappointing. Please fix issues especially with highlighting, it’s difficult even without the pencil..Version: 2.1
✓ Needs modifications to work way betterIt works, but it randomly flips to the next page a lot and because of that can be frustrating as you constantly have to go back to the previous page and scroll back to your place. Instead of swiping, there should be a forward and back button at the bottom to get to the next/previous page..Version: 2.1
✓ Not able to highlightI really enjoyed this app. I enjoyed being able to highlight and go back and take notes. Ever since I have updated my phone to IOS 16, I have been unable to highlight. It is very frustrating as I was using this as a means to take notes. Hopefully y’all can get something figured out soon..Version: 2.5
✓ Ios16Updated to ios16 and now I can’t annotate or highlight 😐 This was supposed to be the developers solution to the app not working in chrome on my laptop. I’m sure some settings need to be adjusted. They may be unaware of compatibility issues. Imma just go old school and use the book to save me a headache..Version: 2.5
✓ Solid but needs workI really tried taking advantage of the listening option. But after the first chapter, the audio cuts out and it doesn’t work anymore. Super unfortunate because it helped me learn the material..Version: 2.7
✓ Broken appI literally never review apps, but because Navigate Ereader is so awful, I find myself leaving a review on the App Store for the very first time. It crashes. And crashes. And crashes some more. Want to switch chapters in the textbook? Not without requiring a forced restart of the app. Want to switch between apps, reply to a message, then return to Navigate Ereader 2.0? That’s gonna be another forced restart. I’ve spent thousands of dollars on textbooks that use this app, and none of them work. How can this company sell books for such outrageous prices and not have any money leftover to build a functional app??.Version: 2.4
✓ Needs FixedI can read and highlight in the app but it won’t let me remove annotations/highlights and doesn’t let me use the iOS dictionary to define words. Every time I leave the app for more than 10 seconds it closes the book I was reading. If it weren’t free I would not be using it. Jones & Bartlett need to use something else for their eBooks..Version: 2.6
✓ No effort went into thisJust by opening this app you can feel how much the developer hates his job. Which, is the only good thing about this app. Anyone who works for a company that exploits students this much deserves to be miserable and die alone. This app sucks, JB learning sucks, and the people who make JB learning what it is, the people with eyes wide shut to how predatory a $1000 SUBSCRIPTION to an online textbook is, those people deserve pain. Horrible, horrible, awful, everlasting pain..Version: 2.5
✓ AwfulQuite possibly the worst app I’ve ever downloaded in my life. For a company that is supposed to be prepping you for saving peoples lives you would think there would be a more quality product or thought put into this.Version: 2.4
✓ SlowReads WAY too slow. The speed needs to be at least double what they are now. There are no playback speed adjustments anywhere to be found. I read the whole page in the amount of time this reads one paragraph. Makes this app useless for me. I need to get though this book, but with this app, it would take a month to finish..Version: 2.7
✓ Cannot Sign inLiterally came here to say the same thing as everyone else. Unable to log in to the app, get the message that says to launch first through a desktop. Just like everyone else, I’ve done that and still unable to log in. What a garbage app..Version: 2.1
✓ To log in:For anyone who cant log in because of the glitch, if you log in via web browser and try to use the audio book itll direct you to the first version of the app, which works better. Not really a fix but at least its something.Version: 2.0
✓ Worked mostlyDownloaded and ran just fine with my login. Crashes if iPad goes to sleep, kind of a pain if you put your “book” down for a moment. Page scroller at the bottom is choppy, doesn’t go smoothly from one page to next. Nice hypertext features. Needs ability to accept handwritten notes using my Apple Pencil and iPad..Version: 1.4
✓ Does Not Work on iPhone XRThe app crashes each time I try to launch the PHTLS book. I have deleted and downloaded the book multiple times to try correcting the issue. I purchased the digital content to specifically reference the book on my mobile device. Is there a solution to this issue?.Version: 1.4
✓ Helpful/annoyingly behind the timesHelpful for flash cards and that’s about it. Although everything is here, if your just using an iPhone it’s very hard to sift through the text. I would bet just as hard to sift through text on an iPad Pro as well. Which I’m about to try today. A better way to Goto different pages. When adding a new book, it shouldn’t take a couple business days. But still VERY VERY HELPFUL!! I WISH I WAS ABLE TO GIVE THIS APP A 5 star rating. Maybe one day!!!.Version: 1.4
✓ UselessI hate this app. I wish I could give it a zero rating. Highlighting within the app does not work, pages constantly changing, difficulty with trying to advance the page down, talk to speech works intermittently, and I could go on. Please fix the bugs so this app could work efficiently..Version: 2.0
✓ Fails any function whatsoeverLogin screen repeatedly states, “Incorrect username or password. If you have not yet launched the eBook through a web browser, please do this first and try again.” I have tried this countless times. No issue logging in to jblearning.com and launching eBook from online content. I am unable to use iPad reader. Reading options are on computer or bulky textbook. App is useless..Version: 2.0
✓ Please the audio book fiction. I have spent over $800 on your servicesI want to listen to the audio without having to keep my phone unlocked the entire time. When I lock my phone it only plays till the end of the last line it was reading. When I press play while it’s locked, after the sentence ends, it just repeats the last sentence it read. Most students, that I know, have full time jobs and Families. We cram our study time into drives, lunch breaks and weekends. This app is almost useless to people like me who just want to listen to the audio when we can’t be reading (while driving, working, etc.). It’s very dissatisfied how much money goes in to learning products and yet how little thought and design goes into the services..Version: 2.1
✓ UnreliableI work as a medic and like to reference to emergency care in the streets. The ereader app is so unreliable and an absolute pain to use. It is so unsmooth and always malfunctioning. Reading any textbook as a PDF is a thousand times better. I can’t believe what the publishers charge for this option. Luckily I did not have to purchase the care in the streets ebook..Version: 2.0
✓ Just as everyone else saidAfter reading the reviews I decided to try this app anyway because I really need simpler mobile access to my text. The app doesn’t accept my login credentials even though it works just fine online. Disappointing to say the least..Version: 1.1
✓ App crashes too oftenDuring class it gets annoying when this app keeps crashing, it also does not stay in memory when switching between apps, I’m using an iPad Pro please fix theses issues..Version: 2.3
✓ StupidThe most idiotic thing ever. Work on fixing how accessible the E-books are on the actual website first before creating an app, because it seems like whoever is in charge of that only has knowledge on technologies from 1999. It should not take 30 minutes to be find where the E-book I’VE PURCHASED ALREADY is located, and they should be ready to use upon purchasing. On top of that, it is extremely difficult to navigate the ebooks once you’ve found out how to access them..Version: 2.1
✓ Won’t let me log inEvery time I log in it would let me and tells me I need to launch the course on line which I have. Pretty crappy to pay for this new book for this course and I can’t even use the app which is what I need to complete the course. App is crap and I feel that this company is taking money for aspects that they offer and not coming through on it..Version: 1.3
✓ Bad app, even worse companyWorst app I’ve downloaded. Buggy, and glitchy. For the price of the textbook you’d expect much better. Do better..Version: 2.7
✓ Absolutely terribleDownloaded the app because the actual website as working (couldnt load the site normally, and after i finally got it to load the items/links themselves send me to a 404 where it says the shopping cart is down? there isnt a shopping cart option so idk what that even means tbh. app itself is a UI disaster, poorly laid out and waaay to sensitive. not exaggerating when i say it has been a nightmare to use anything from this company, that seemingly has a stranglehold on its market. Using anything from this company seems to be be incredibly complicated and often times non-functional/broken. all of the 1 star reviews are well deserved..Version: 2.2
✓ Decent optionOverall decent but it needs some fine tuning seems to be a lot of glitches when the app is put to work outside of casual scrolling for reading . Ex: I press collapse all info on the left tab and start scrolling through chapters just for it to crash because I went to fast or whatever the reason so I have to take it very slow when navigating to not stress the app.Version: 2.7
✓ Won’t let me log inI just downloaded the app to use on my phone, but when I put in my info to log in, it says that it’s incorrect. Highly unimpressed. I’ll just use a browser then..Version: 2.0
✓ Robbery!Two of my Navigate and Navigate 2 subscriptions expired, renewed the services costing over $1500 and nothing opens or works. Yet the financial transactions no hiccups. In my opinion this constitutes FRAUDULENT ACTIVITY. No workarounds on their website or general IT advice. NOT HAPPY..Version: 2.1
✓ Also Unable to Login- Really?One would think that the many, many previous bad reviews explicitly stated the NAV2 app wasn’t accepting their login credentials would be enough to get this issue fixed. Apparently it’s not. Does Navigator even read these reviews? Maybe THEY can’t login either. I have NAV1 app installed and am able to login to that one but am left with the bad taste of not being able to use the new features in NAV2..Version: 1.1
✓ Hate the app hate the appHighlighting and adding notes should not be this difficult. Randomly changes pages when highlighting, no reason to be this overly sensitive. Kindle, Adobe, and iPad book app should be looked as examples of better usability. Read other reviews of additional reasons why this app is a bust. Nothing will be done of coarse, assuming because we should be grateful to even have the “convenience” of this app.Version: 2.0
✓ Does Not Work.This app does not work. It has never worked. I started EMT school in May. Now it’s October. I tried logging in on this app to access the textbook on mobile (which, as another reviewer stated previously, is one of the advertized benefits of thed digitial textbook) at least once a month. Never worked. Never has. Login function is broken, constantly stating that the login information is incorrect (I’ve confirmed many times that my info was correct) and that I should try logging in on the website textbook before trying mobile — after having using the website for months. Terrible app. Disappointing company..Version: 1.3
✓ Unable to log inPlease fix this problem NOW. We have paid an outrageously high price for the EMT book on the premise that we will be able to access the material across multiple platforms. Not able to log in on my mobile device. Unless this problem is fixed today, I will be asking for a partial refund because the advertising claims are inaccurate..Version: 1.2
✓ Non-functionalDownloaded to read the TNCC book because the website wouldn’t function on Safari on my fully updated iPad, loaded a page the first time then after I scrolled, only part of the page would show up and it wouldn’t even let me move to the next or previous pages in order to refresh the page I was trying to read. An e-reader app that doesn’t let you read your book gets one star..Version: 2.3
✓ Constantly crashing on iPadThe app will constantly crash after being open for only a few minute on my m1 iPad Pro. This make using the offline reading features nearly impossible..Version: 2.5
✓ Too many problems to list but I willUsing this on an iPad Pro. Can’t see back button unless in landscape mode. Can’t read entire page when font size increased slightly. Can’t highlight text online or in ereader app. Switched from Safari to Chrome. Most problems persist except can highlight now only online version, not app. Piece of garbage..Version: 2.1
✓ Can’t Log In?? Awful!I’ve tried multiple times to log in now, as i wanted to use this to listen to the chapters from my EMT class on my long commutes to and from school. even though i have the correct log in information it will not allow me to long in. Ridiculous..Version: 1.3
✓ It’s an average appThe app allows for basic reading and highlighting, nothing else. Something I wish the app allows us to du is to write in the textbook. I also think that by supporting Split View, it would make this app a way better app to read and take notes..Version: 2.6
🙂 Navigate eReader 2.0 Positive Reviews
Navigate eReader 2.0 works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Navigate eReader 2.0.
⛔ Navigate eReader 2.0 Problems
