Hamilton East Public Library Negative Reviews

Hamilton East Public Library App Complaints & User Negative Comments 2024

Hamilton East Public Library app received 6 complaints, negative comments and reviews by users. Have you ever had a bad experience using Hamilton East Public Library? Can you share your negative thoughts about hamilton east public library?

Hamilton East Public Library for Negative User Reviews

✓ Originally excitedbut disappointedThe app was poorly designed so that you cannot click the validate button to link your account. As soon as you touch the barcode or pin field it is impossible to have the keyboard disappear or minimize to press validate. Was there no user testing before publishing to the app store?.EyeofSocratesVersion: 1.0.4

✓ Not impressedGot the app because for whatever reason I could not log onto my account through the website (a common problem). I want to see where I am in queue for books I have in hold. App did not have that information. Deleting this. HEPL needs to hire app and web designers. This is unhelpful and amateurish..Indy DemVersion: 1.0.6

✓ Can’t register my library cardAfter typing in my library card# and PIN, when I press done, my keyboard will not disappear, therefore I cannot press the Validate button. This needs to fixed. I am using an iPhone 8, iOS 12.1.4..OvercomeVersion: 1.0.3

✓ Lovely idea but...I am so excited there is an app now! I’ve been waiting for this!!! However, no matter what I try it won’t let me create my account. I type in my library card and pin and then hit “done” but absolutely nothing happens. Super disappointed. Please fix!.#CertifiedFangirlVersion: 1.0.3

✓ UselessThere’s better library apps that can use your library card for access. The one feature that this could provide over those does not currently function, the online registration. As of 5/20/23 the “register online” button only opens a “coming soon” pop up. That is the only reason I wanted the app. So I guess those other apps will have to wait as well as my location is not open.VenomousbeezyVersion: 1.0.21

✓ BrokenCard registration doesn't work - linking my card to place holds, renew checkouts, etc. was the reason I downloaded, so the app is IMO useless until this is fixed..JDubs07Version: 1.0.4

Hamilton East Public Library works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Hamilton East Public Library.