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StoriesEdit - Stories Layouts App Complaints & User Negative Comments 2024
StoriesEdit - Stories Layouts app received 59 complaints, negative comments and reviews by users. Have you ever had a bad experience using StoriesEdit - Stories Layouts? Can you share your negative thoughts about storiesedit - stories layouts?
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StoriesEdit - Stories Layouts for Negative User Reviews
✓ Unable to loadEvery time I go to open the app I get a “failed to load gallery” message. There is no content for me to use or manipulate. Absolutely nothing. Just the three tabs at the top but nothing under any of the tabs. I even started a subscription to see if that helped but nothing. Waste..Version: 2.8
✓ Great app but not much varietyLove the app however it could have more variety in multiple areas. For example more fonts and interactive stories. Some of the templates that have been offered in collaboration aren’t very well suited to editing as it will keep the colour scheme and logo from the collar - rendering me unable to use the template for my business accounts stories. Great concept but could do with some fine tuning..Version: 2.6.1
✓ Worst experienceDon’t try getting the paid version it’s a ripoff. Customer service is just as bad.Version: 2.8
✓ Cant save or post story imagesNice concept but there is a major issues, even with paid subscription, there is errors in every save i try, to images, to planoly, to Instagram... nothing works.Version: 2.7
✓ TerribleThis app was way better when you could do it on the desktop - which they’ve now stopped for some reason. Super clunky so many things you can’t change and you often can’t find the template you’ve been working with just days after. Use CANVA so much better than these guys.Version: 2.3.1
✓ App has serious glitches !It won’t let me export any of my templates to any platform even Planoly. I can’t add text, I can only modify the text that is in the template if there are any. I can’t do anything but make a pretty story that’s half done but no one can ever see it because the app refuses to let me export or use any of my templates..Version: 2.8
✓ Nothing will loadSo I used this app for about week and was trying to get the hang of it. But I opened it today and nothing will load. I keep getting an error message that says “failed to load collection. Please try again.” But nothing happens when you hit retry. This is annoying and I cant use the app..Version: 2.7
✓ Would pay for the pro but...I wanted to love this so bad but have constant glitches with the app. It randomly freezes which forces me to close and reopen the app. Not up to speed yet but hopefully that will change?.Version: 2.4
✓ Has potential. Needs so much work though.I LOVE the templates and fonts/colors that come with the app but the functionality and user interface is horrible. I want to be able to rotate objects..have the option to build stories from a blank page...and have basic design functions. Needs a lot of work in the functionality department...Version: 2.1
✓ Limited Customization OptionsI love the concept of the app. The layouts are eye catching and appealing. BUT if your branding or color scheme does not include pinks and browns then you are out of luck. You can change the color of SOME of the background elements but not all of them. It’s really annoying..Version: 1.6
✓ Love the templates but the PRO feature doesn’t workGreat app which I’ve used for free templates. However recently upgraded to the PRO subscription to use the PRO templates, but it won’t let me use them. Perhaps a fault in this app update? But v annoying as have paid upfront and can’t use any of the templates..Version: 2.8
✓ Not able to click on my photos to add themIt opens my albums but I’m not able to click on any photos to add them. Hope this is just a glitch that will be easily fixed. Also hope to be able to change colors of more than just the background or change the text of the words that are already there ( I like the font on some of the templates)..Version: 1.0
✓ Rip offNo customer care, links to webinars and tutorials are bogus and broken. Total rip off. I want a refund. I am so sick of apps like this where you pay and then you have to do all the work yourself, deceptive. I will look for something better where I can actually speak to a real person who can guide me. That will be money worth spending. Apps will be gone in the future due to no human interaction..Version: 2.6.4
✓ PoorI never leave reviews for apps but this app has pickled my little brain beyond belief! If it worked properly it would create gorgeous stories but it constantly freezes and doesn’t respond to what you’re asking it to do. I’ve deleted it..Version: 2.0
✓ App doesn’t recognize paid usersI have reached out to the developers about this issue and have received no response. I was paying monthly for this app and it worked just fine up until December. The app did not recognize that I had a paid plan and prevented me access to the pro plan features even after clicking “restore purchase” I have tried deleting the app and reinstalling, updating my phone, even cancelling and renewing for a brand new subscription. I still have no access to the pro plan. If the developers will continue to steal people’s money without fixing the problem this app needs to be removed from the App Store..Version: 2.6.4
✓ Purchase not recognizedThe subscription is through Apple but will not be recognized in the app. I’ve tried numerous variations to troubleshoot, including contacting both Apple and the app developer. The app developer gave up and did not look into this deeper, despite me pointing out there are numerous people in the reviews experiencing the same issue. I am extremely disappointed in this app..Version: 2.8
✓ Error.I keep getting error messages “Load error failed to load collection please try again” therefore cannot use this app at all. ☹️.Version: 2.7
✓ Great templates too but my images aren’t capturedLove the aesthetics and options but for some reason when I save it as draft, the preview doesn’t show my photos..Version: 2.8
✓ If you can’t edit the colors, what is even the point?This app is not for people who aren’t fans of nude colors. You can’t edit any of the elements colors and you’re just better off downloading a competitor’s app for the most basic of customization instead.Version: 1.2.1
✓ I Really Want to Like ThisBut unfortunately it’s just super buggy and unreliable. I spent the past hour trying to get a story together and it just keeps freezing every time I try to add the photos. Plus the fact that I think elements of the interface (changing colors, adding and repositioning text) are just cumbersome. It’s a really good idea and I really hope that this app gets up to speed because I’m a Planoly user but for right now it’s just been very very frustrating..Version: 1.3
✓ FiddlyDreadful and fiddly on mobile view. Cannot edit or change colours easily. Can only edit be area..Version: 2.5
✓ NOT ALLOWING SUBSCRIPTION TO PRO ACCESSI’ve been trying to subscribe for weeks now with no luck. I’ve tried the monthly and yearly subscription but neither are working. I’ve deleted and reinstalled app, reset phone, and tried restoring purchase multiple times. This should literally be the most fluent part of the app. Please fix if you expect anyone to actually pay money for this..Version: 2.8
✓ Have lost my work so many times ...Been working on my stories for hours and lose the content multiple times after saving.. very upset.Version: 2.5
✓ No longer worksWas quite a handy app for editing stories but now I get a message “load error, failed to load collection” and the app is completely blank. Deleting and reinstalling doesn’t fix and there’s no way to contact the developer through the app.Version: 2.8
✓ Needs workIn general I love this app but there are quite a few bugs that unfortunately don’t seem to have been resolved with this most recent update. Almost everytime I save something I’ve made to my phone or even send over to Planoly to schedule, the image comes out with some type of glitch. Whether a sticker I added is missing. The font is incorrect or the picture I added is completely blank. Also it’s too difficult to tap certain elements in some templates to change the colors. Please please please work on these things because I truly love this app and see how much potential it has..Version: 2.6.3
✓ Really wanna love it but I don’tThis app has so much potential but utterly fails in functionality. It takes WAY too long to do anything on the app because it’s difficult to change colors and add elements. Also what’s the point of me being able to add my own color codes if there’s no way for me to save them? Then I have to manually add it each time and there isn’t even a copy and paste. After wasting 30 minutes trying to change the color of a border on this app I’m sad to say I’m over it. Hope it improves soon..Version: 1.4.1
✓ Un-useableI love the concept of this app and if it worked I would give it 5 stars. Sadly, it just doesn’t. When I try and ‘tap and type’ it just doesn’t register. Please fix.Version: 2.1
✓ I want to love it but am strugglingI read the comments and 100% agree with them, I love the fonts, the layout options, everything; however, the app itself seems to be so slow!! It’s hard to do anything it takes so long and I feel like it’s buggy. I really hope it gets an update soon fixing these bugs and making it a bit easier to use because I truly want to use it!! I use Planoly and I got to say I had high hopes for this app :/ its great to play with and great for some ideas but unless you’re willing to invest a lot of time into a few slides, you may just want to find another app 🤷🏽♀️.Version: 2.3.1
✓ Ok but not enough optionIt’s not bad and if you want a simple way to make your stories look nicer then this works. However I wish it was more customisable and easier to use. Small things would greatly improve the app like being about to change the angle of text instead of it only being horizontal, being able to change the opacity of shapes, greater sticker and shape options, the ability to add extra photos etc.... okay but not amazing.Version: 2.1
✓ Great but limitedI love this app and how it links to Planoly. But I would like there’s to be more options for manly designs. The current ones are nice, but not many are my style..Version: 2.6.4
✓ Hard to edit and some things are locked.Can’t edit half of the images. The words are set and it won’t allow you to change the current text. Such a bummer. It’s also confusing and not user friendly. Was hopeful this would be a great addition but it’s creating more of a headache. I’ll stick with canva..Version: 2.6.1
✓ The concept is great but too many bugsI love the options you can choose, but I’ve already encountered quite a few bugs that make the app almost unusable. For one, I was able to upload photos when I originally logged on. But now it doesn’t allow me to upload any new ones so I’m stuck with the original 3 options I posted which doesn’t help much past this point..Version: 2.8
✓ Lost Most Worth After Dropping Browser OptionWas amazing using Stories Edit on my browser with much faster and easier access to my whole library of images. Editing text on mobile app is extremely frustrating since you cannot see the text you are editing if it is on the lower portion of the screen (hidden by the keyboard as you’re typing). Only using now until I find an option that is available for browser/iOS on MacBook..Version: 2.3.1
✓ Not worth the $$$Even with the free editing it is so difficult to use and glitchy. It’s not intuitive or user friendly for mobile editing. Also, I made some drafts and saved them to a folder which has disappeared. There is no easy way to navigate to your folders. Very disappointed..Version: 2.8
✓ Not workingI’ve upgraded to pro but it won’t let me have access!.Version: 2.7
✓ Good app but...Among all the IG story apps, this one provides the most elegant free templates. But there are so many bugs. Now it doesn't work at all. The main page shows ” response could not be serialized, input data was nil or zeno length.” refresh won't help at all. What a pity..Version: 1.3
✓ Please fix!!This app used to be great until I done the update - wish I hadn’t bothered. It’s up useable now, freezes constantly, features don’t work properly. So disappointed as it was great before..Version: 2.1
✓ Pretty useless for established brandsOr those who have consistent brand colours, fonts, etc. Better to go with Canva (mobile/web) or PicMonkey (web)..Version: 1.0
✓ ERROR message!Every time I try to open up this app, I get an error message saying: “Response data could not be serialized, input data was nil or zero strength”! I’ve tried deleting the app and downloading again a few times and it doesn't work!.Version: 1.3
✓ MehI like some of the layouts but my favorite collection from Ashley Robertson (sp?) has been removed. When I contacted customer service about this the guy said, “Oh yeah, that was a limited collection but you can find some of those templates still by browsing through the categories tab.” This takes a significant amount more time which makes it not worth it for me. I have three kids so I’m looking for efficiency. And I noticed some of the templates from that collection are gone. Only a few remain. It would be one thing if we could favorite some that we use more often, but that isn’t even an available feature. Also, why can’t we change the coloring on some of the templates? Some of the layouts are cute but the coloring doesn’t match my brand. Stick to StoryLuxe, friends!.Version: 2.1
✓ Should be able to edit colors.So excited to try this and the templates are beautiful. Unfortunately, it seems to only let you change the color of the background, so the taupes and browns of shapes are stuck. Also, it seems laggy when you try to add/enter text. Gorgeous, but not customizable enough for me yet..Version: 1.0
✓ UploadI’m extremely disappointed I purchased the year subscription and it does not work! I keep receiving an error that my stories can not be exported to my phone or any of my social media platforms it doesn’t even explain why! Just says “error it cannot be exported please try again” I’ve tried multiple times. It’s extremely frustrating to waste time creating stories to not be able to upload. I really regret wasting $20 on this app definitely threw my money away here..Version: 2.8
✓ Is this thing on?I can open the app, I can touch a template but after that it freezes every single time. I’m on day 3 of having it downloaded and still having issues..Version: 1.3
✓ Absolute rubbish!Every time I try to create a story using one of my photos the app freezes. What is the point of offering an app for stories when the UX is so poor?.Version: 1.4.1
✓ The Free Trial was great, now that I paid app not workingI’m frustrated and annoyed that the app won’t load the design templates. I even deleted and reinstalled the app and still nothing but Failed to Load error message. If this issue is not resolved within a timely manner I just want a refund. Thanks.Version: 2.7
✓ What’s going on?Nothing is visible! Is this App taking money for real? Developers cannot even bother to fix basics, it’s a shame as it’s got potential..Version: 2.4
✓ I love Stories EditI’m often using the app as a fashion blogger. The templates are chic and fit my aesthetic. I would l love to have the ability for my creations to stay in the app, currently you’re only able to save and once you start on another project everything else disappears, you have to start all over. I appreciate there being a minimum amount of editing options, it doesn’t get too busy..Version: 2.1
✓ GlitchyI have been using this for a while, but lately I keep getting error messages that won’t let me export to Instagram. Everything is updated, cleared out, still the same message..Version: 2.6.4
✓ FrustratingThere’s no undo button so if you want to change something you have to go back to the drawing board every time. And trying to change wording is so difficult as the font is tiny. You can’t see what you’re doing and you can’t highlight and replace. Why is not available on the laptop if it works in conjunction with Planoly. It’s making me go blind! Secondly I just spent a whole morning preparing drafts for my stories and it suddenly lost all my drafts. They went from 8 to 1 in the blink of an eye. It’s the third time it’s done this. Won’t be using this going forward. Cancelling my subscription. Way to time consuming and frustrating for me..Version: 2.6.1
✓ Has Potential but Bugs are PersistentI received a trial use of the app through my website hosting platform. The trial came with a set of templates to match my website theme. So I was really looking forward to cohesive Story templates that match my brand. The templates are great but I’m experiencing two persistent bugs. 1. half the time that I export my designs to my device or Instagram, a text box or the entire image is missing. 2. Only 15 seconds of video will export. Whereas IG stories AND competitor apps will automatically cut the entire video into 15 seconds segments (for free). For this reason I’m going to move back to using Unfold app..Version: 2.8
✓ Do not pay for itThe paid version never works. I reached out for help and they said to click “restore purchase”, but it still doesn’t work..Version: 2.8
✓ Templates are great but too many bugsThe templates are great and easy to edit but I’ve run into constant issues making it not worth using. From saving or uploading images to Instagram or even just to my phone, nothing seems to work..Version: 2.8
✓ Too UnpredictableI really like this application but for me, it crashes too many times for me to use it regularly. For example, I have just created a story but it will not save to my photos and will not send to Planoly..Version: 2.6.4
✓ Extremely Challenging to UseThe only reason I’m giving 2 stars is because some of the layouts I like to use. Just don’t try to change any colors, move things, type or try to select anything from the menu... it won’t do anything or you’ll create a huge mess because the app itself is not very intuitive or pick up touch up. Definitely wouldn’t pay for pro. Not worth it..Version: 2.3.1
✓ Love but frustrated with the editing optionsIt’s a great tool, I love what I can create but some things don’t work completely or some simple editing doesn’t exist on it. When I edit text with spacing, when I export it it reverts to 0 spacing. When I tap on the image or another element to change it doesn’t always select it! A simple option of rotating would be great..Version: 2.3.1
✓ Can’t save coloursWanted to use this for editing my stories for my business but you can’t save your brand colours so have to type in the hex code every time from a scrollable panel. I gave up within a few minutes.Version: 2.8
✓ Needs some improvement but looks promisingI like a lot of the layout options - I wish there were a few more options for multiple photos. I would also like the ability to change the color of all the elements on the layout. Right now it seems I can only change the background, which often leaves the other elements the original color and not coordinated. Font options are nice and I like that I have a wide variety of colors to to choose from. Looking forward to more updates to make this really user friendly..Version: 1.0
✓ It’s pretty but...I wanted to like this app because I am a Planoly app user but upon first use I already noticed a couple flaws: 1. I still can’t change the colors of patterns & thick lines in existing templates even with recent update. Only able to change colors of background/square frames which can not match with colors of existing patterns. 2. Would be great if we are able to attach videos to the templates. Hope to get updates to above (at least point 1.) soon!.Version: 1.2
✓ New UserI just uploaded this app on Saturday. I created two stories but couldn’t upload/save them to my Planoly account. This was the only reason I got the app in the first place. I’m going to give this another chance, but I’m not impressed so far..Version: 2.7
🙂 StoriesEdit - Stories Layouts Positive Reviews
StoriesEdit - Stories Layouts works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact StoriesEdit - Stories Layouts.
⛔ StoriesEdit - Stories Layouts Problems
