ChesCo Library System Negative Reviews

ChesCo Library System App Complaints & User Negative Comments 2024

ChesCo Library System app received 15 complaints, negative comments and reviews by users. Have you ever had a bad experience using ChesCo Library System? Can you share your negative thoughts about chesco library system?

ChesCo Library System for Negative User Reviews

✓ Terrible!It won’t save my card at all! Just keeps spinning! Great idea horrible execution! Hopefully they fix it!.Jackie StarrVersion: 1.0.13

✓ Can’t renewThe take a photo of your id or utility bill does not work at all!.7 minVersion: 1.0.7

✓ FrustratingThis app constantly sends my reserved books to the wrong library even though I choose the closest library. They had a decent app previously, even though it was rather basic, and I was looking forward to some of the filtering functions of this new app, but not being able to reserve books to the proper library makes this app fairly useless for anything other than a searchable database..StarterleckiVersion: 1.0.2

✓ Doesn’t recognize me anymoreChecked with library - I’m I system, but it doesn’t recognize me anymore. Since I haven’t used since their latest update - I’m assuming the updates screwed up.AbdonellVersion: 1.0.12

✓ TerribleI can’t even add my account. I have to use the desktop website in my mobile browser. What’s the point of the app?.Marissa_mVersion: 1.0.7

✓ Can’t even add card to accountJust spins forever. Can’t load a new card into an account.EzatnovaVersion: 1.0.10

✓ Need to fix the digital library cardThey can never scan it. I thought this would be fixed with the new app..CmdtownVersion: 1.0.2

✓ Waste of timeI rate this app a one because a zero wasn’t available. Trying to renew my account which requires the app to take a photo of ID or utility bill. Camera doesn’t work at all. Sent an email to report glitch and nothing but crickets. Their website does everything better except for the renewing account. They should have spent the time/money to put that feature on website..DownwithnicknamerequirementsVersion: 1.0.9

✓ Can’t choose branchWhen you try to reserve an item with the app, the item location sets for the home branch of the item. You aren’t able to change the pickup location. For example, if a book I want is at Chester County and I try to have it delivered to Easttown, I am not able to do so. Please fix this!.AllisonSanVersion: 1.0.2

✓ UselessI can’t add my card to my account. The app just spins while saying ‘validating’. Tried multiple times even letting it go for over an hour. Tried deleting and reloading the app. Still nothing..HenryrocketVersion: 1.0.15

✓ HoldsI cannot see when I have to pick up a reserved book. That and due dates was my main reason for using the app..Sbn52Version: 1.0.2

✓ Keeps crashingCan’t open for the last 3 weeks..Erbear2018Version: 1.0.9

✓ Slow and clunkyNotifications only pop up while in the app, which defeats the purpose. Very slow to load searches and account information. Would be ideal to use, but really gets in its own way most of the time. Easier to just use the website which isn’t much better.SamasoreVersion: 1.0.11

✓ New user can’t loginHad to log into the website first on my computer to select a pin. Then I was able to log into the app with that new pin. Otherwise the app just locks up. Seems like a no brainer for the app to ask the user to create a pin if none exists when an account is added..MZed505Version: 1.0.12

✓ Nothing is workingI downloaded the app today and when I went to search for something, I got the loading circle for about 2 minutes and then it finally loaded a blank page. Thinking maybe that was bc I wasn’t logged in, I went to add my library card and got an “error request timed out” when I pressed the submit button there (after waiting a few minutes at the loading screen)..Valine04Version: 1.0.6

ChesCo Library System works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact ChesCo Library System.