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Passport Booth App Complaints & User Negative Comments 2024
Passport Booth app received 87 complaints, negative comments and reviews by users. Have you ever had a bad experience using Passport Booth? Can you share your negative thoughts about passport booth?
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Passport Booth for Negative User Reviews
✓ Useless for printingI assume most people want to use this so they can print their own passport at Walgreens, CVS, etc. Well it prints as a pdf or it saves as a the actual photo size, making it absolutely worthless. I couldn’t see the (limited) options until I already paid. What a scam..Version: 1.2.4
✓ Don’t use!!!!I the ‘low quality’ photo is too low to submit for a passport and so I paid for ‘high quality’ which was also rejected When I tried to contact the app makers my message refused to send. I need a refund Very upsetting.Version: 1.2
✓ Free with catches!The app does the job ok but they con you by only allowing the free shot to save at a very low resolution. You have to pay $30 if you want the quality resolution. That’s ok if you need many photos but for 1 off it’s a scam..Version: 1.2.4
✓ Could not save pic. Used trial but charged me the next dayI could not save the picture so it was useless. Then used the trial for few days but it charged me the whole year amount right the next day Very misleading avoid this..Version: 1.1
✓ BackgroundThere’s no option to keep the original photo background. Government documents and applications, like the passport, don’t allow you to have a digitally retouched photo so having a fake background forced on you is counterproductive. Especially on an app called “Passport Booth.” Had to cancel my subscription and delete app..Version: 1.1.5
✓ TerribleCharges you the very next day and the pictures don’t even come out good! Do not download at any cost, there are better apps..Version: 1.1.3
✓ Will not save for easy printing at drug storeThis app has a great user interface and removes backgrounds, but…. Even after paying $20, it doesn’t allow the option to save for easy printing at a drug store. Only saves one 2”x2” photo, rather than a set of 6 = 4”x6”..Version: 1.2
✓ Slimy!!!I just wanted one photo. The apps pops ups and asks if you want to pay for a year. X out of that, take the pic, with so-so framing help. Now it asks for a rating. OK. Then it lets you know that you can neither print nor save without registering (free 3 day trial…maybe). Waste of my time..Version: 1.1.5
✓ ScamMakes you leave a star rating before you have completed the process of making your passport photos when everything is going smoothly. What genuine app would make you do this?! Big alarm bells straight away. Then you find it doesn’t let you download your photos without subscribing. Misleading, definitely one to avoid..Version: 1.1.5
✓ Be honest developers - you need to pay for itJust be honest with the app, you have to pay for it in order to get a basic passport photo that would pass in an application. Reducing the photo to just 30kb on the free version is a joke and frustration tactic..Version: 1.2.4
✓ Forced subscriptionI got deducted for a one year passport subscription without me knowing about it and I couldn’t even use the app to make one passport photo . I already asked for a refund but until now I haven’t received my money.Version: 1.1.4
✓ Unusable unless you’re willing to payThis app takes you through all the steps to get your passport photo only to require you to rate the app in order to save your photo. And just when you’re ready to save, it asks you to pay £2 to save photo in high quality (low quality is completely blurry and unusable). I don’t mind paying for an app but I would rather it was clear from the start….Version: 2.0.4
✓ In complete solution, reconsider buyingThe app is easy to use, and create fairly great passport size photo. The trouble is that it only lets you save the image, but you can’t really use that single 2x2 at photo printing services. You need to use another paid service to create a 4x6 layout. This App by itself (for 20 bucks) is NOT sufficient, Buyer Beware..Version: 2.0.4
✓ FraudThey took review before showing purchase price.Version: 1.2.4
✓ Don’t buyThe app used to be free. That’s probably how it had so many good views in the past. But now it charges $20. The worst thing is the passport photo generated by the app is over compressed that it can’t even pass the travel state gov’s photo test. Definitely read recent views before purchase.Version: 1.2.4
✓ £20?? Are you joking?!App makers are going too far these days. I am absolutely not paying £20 for an app I will use once every 10 years. Probably phones won’t even exist in their current form in that time, and if they do this app is likely to be out of production. The low res free option is not suitable. To be avoided… Shame as was happy to pay £2 or £3 for it…..Version: 2.0.4
✓ App freezesApp froze when trying to use it.Version: 1.2
✓ You have to pay to use the photoYou have to pay $40 to export the photo. If you chose not to pay, the photo is too low quality to use for a passport application..Version: 1.2.4
✓ No contactI downloaded this app found that I had to subscribe which I did with the intention of cancelling immediately as the app wasn’t what I wanted. I emailed the company told them I did not want to subscribe but they still went ahead and deducted money from my account…….not happy at all..Version: 1.1.5
✓ Be aware - auto renew and short trialI found this app did about half of the task I needed to do - it did a great job of removing the background. However, it has no template or visible guidelines to help you actually take your passport photo. I managed to “buy” this automatically as I took to long to evaluate it - the purchase is automatic if you don’t cancel your short trial. I also noticed that this then becomes an annual subscription! I think that is a little excessive to pay again every year for this app with this level of functionality. It might be for you - but be aware of the subscription!.Version: 1.1.4
✓ 5stars are a lieIt costs a lot to save the photo. Lets you to save the photo for low quality which is rubbish, normal photo is higher quality than that..Version: 1.2.3
✓ Don’t waste moneyYes you can remove background and adjust a few things on the picture and then good luck printing… useless!.Version: 1.1.5
✓ Easy to useCharges $20 to print or send the image. Quick, easy, and adjust angle and background appropriately. I used a plain wall as a background but it made it white.Version: 1.2.4
✓ Passport office rejected photosOkay for general ID card photos etc but passport office website rejected every photo I submitted through this app even after trying various adjustments. Not worth the money in my opinion..Version: 1.1.5
✓ Good app, but sneaks in a hefty costWorks well till the end, asks you to rate the app first, and then springs on you a £20 payment. Without it you can’t get prints or decent resolutions. Would have been honest if that was declared up front, or the cost was like £2-4. At 20, no thank you..Version: 2.0.4
✓ Will cost you $27.99 to a usable photoApp works great until you want to export the photo. The app will make you rate it on the App Store, and then proceed to try to charge you 27.99 for access to the photo that you just took on your own phone.Version: 1.2.3
✓ Bait and switchThey don’t tell you what it costs until you’ve invested a bunch of time and effort editing your photo. It’s $20 to print your photo. Better off going to Walgreens..Version: 1.2.2
✓ Not compliant for passport photos.I used this app for my passport photo and just received a rejection letter from department of state because the size that the app generates is not acceptable for official passport photos. This is good for novelty photos but not for real passport photos. Feel free to contact me to get real info on how I used the app and the letter I got from the State Department..Version: 1.1.3
✓ Asks for paymentThe app worked great until it didn’t. I was able to edit my passport picture very well. However, at the end, in order to save a decent quality version of the picture, the app asks to make a payment of A$30..Version: 1.2.3
✓ I want my money backPaid $30 and the photos aren't even hd. What type of scam is this.Version: 1.2.4
✓ Resolution not enoughResolution not enough.Version: 1.1.3
✓ ScamI rarely rate 1 star but this is a waste of time.Version: 1.2.4
✓ Rip offExcellent app that works well, very simple and easy to use. Asks you to rate it after you have your picture perfect. You rate it 5 stars and then in order to save your image it wants to charge you £17..Version: 1.2.3
✓ The worst app.Please do not accept this app. The payment will proceed automatically. I have not received any details regarding the approval..Version: 1.1.5
✓ Does not print correct sizeThe app is good for changing the background to the proper white color for passports, however when using the printing option all of the photos came out 1/4” too small and can not be used as a passport photo..Version: 1.1.5
✓ Asks for a paid subscription to save or printThe app asks for a paid subscription at the last stage, and would not allow to do anything (save or print the passport photo) unless you subscribe. Waste of time..Version: 1.1.5
✓ Beware £20 to buy the appI downloaded the app and quickly produced a good photo. When you try and print or save in normal resolution it will not comply unless you pay £20. A very misleading app now uninstalled from my phone..Version: 1.2.3
✓ DubiousMakes a great picture, asks for a review, then tells you it was 25$. With dubious practice like that, be sure more of that to come with this app.Version: 1.2.4
✓ ScamIt was useless and can’t even unsubscribe!.Version: 1.1.5
✓ Seemed good until the endPhoto looked great, prompt came to rate so gave 5 stars however next prompt was to pay £17 to export in high quality. Opted for free version low quality but the quality is too low to use for passport application. Deceptive business practice, wasted my time. Avoid..Version: 1.2.3
✓ 🤷🏻♀️I’m a little unsure why this app has so many 5 star reviews. The free service with this app doesn’t provide photos of a high enough resolution to be accepted by the UK passport office. And the paid service is quite expensive but, from what I understand, doesn’t offer anything more than most smart FOC phones can provide. I just used my iPhone in the end..Version: 2.0.4
✓ Taking advantage of usersThis app has not done what it describes- photos aren’t acceptable for UK passport application as requires photos unedited. This app outputs photos that are edited so will never be accepted- also £20 is too much - I feel I have been cheated..Version: 1.2.4
✓ Asked for payment before being able to printWould have been helpful letting me know from the start of the cost of the app. Totally useless..Version: 1.2.2
✓ This application is deceiveWhen I start to use in fist time, this app has let for free trial for 3 days but this app cut my money form my Apple ID in first day starting I’ve ask for this problem by e mail but no any response Be careful to use this app.Version: 1.1.5
✓ Useless app!!Useless app!! the picture quality once we finish is not useful for anywhere to upload..Version: 2.0.2
✓ Not free but does workThe app will ask you to pay After creating the image if you want to export a functional format. A bit of a dud move in my opinion..Version: 1.2
✓ It is blurring eyesNot sure if this is on purpose or not, uk passport website has not accepted any processed photo with this app, but it happily took unprocessed version of rejected one. I compared two version and most noticeable difference was on eyes - processed version clearly was lucking details. Glad it just was a trial. Otherwise, functionality of app is impressive..Version: 1.1.4
✓ Rip offThis app takes you through the process of creating a photo, then when it gets to the end you find out it costs £20 to export the photo you made!! Wayyyy to expensive for a glorified selfie app. Don’t waste your time..Version: 1.2.4
✓ AwfulThey ask you to rate the app before you download the photo. Up to that step it’s nice and easy and you say yes, I like it. When it comes to downloading the picture, you can only download in very bad quality and I mean it’s so bad the image is all blurry. Awful and annoying and a waste of time!.Version: 2.0.4
✓ Great but expensiveYou can take outstanding passport pictures and edited automatically but if you want that picture you have to pay 20 usd.Version: 1.2.2
✓ Am I missing somethingThere appears to be no help feature on this app. While I’m able to take and edit photos, printed photo is not the required 2”x2” no matter how I configure my printer. Photo is useless for mail in application, hopefully the jpg will meet the requirements for online app. Looks like a trip to Walgreens and more $$$..Version: 1.2.4
✓ Data TrapNeedy and Greedy , forces you to subscribe before printing your first production: (..picture+ to continue) Very good that the pictures of Black and Ethnic Minority persons look quite good. Not so good that it is tricky to properly align before picture is taken, my best effort could not get my eyes looking straight (I do not have a squint).Version: 1.1.4
✓ Pay to get your photoQuick and easy until you get to save or print stage - then it's £20 to get you photo in any way out of the app 😒.Version: 2.0.4
✓ Have to pay.You have to pay to save as high quality. It won’t let you unless you pay $20. Calling it in-app purchase is misleading. Clumsy interface when trying to save for 4x6 print with multiple (duplicate) images, unlike other apps. I do give credit they didn’t send my info to advertisers such as google and Facebook, based on Lockdown app report..Version: 1.2.2
✓ Have to pay and still can’t print at pharmacyPhoto editing is the easiest and nicest that I’ve used. However you basically have to pay to unlock save feature. So I pay and then I still can’t print it at Walgreens cause I can’t save it as a 4x6. Only full size or 2x2. Well Walgreens won’t let you print a 2x2 and if I print fulll size I’ll have a giant 4x6 head so it was basically useless cause I don’t have a photo printer..Version: 1.2
✓ How to unsubscribe?How to un-subscribe.Version: 1.1.5
✓ Totally Useless and UnnecessaryBought the app to renew passports. None of the files generated by the app were of sufficient quality to use for an online passport renewal. Apple’s latest update allows you to cut people out of photos and we ended up submitting photos just taken with the phone camera. Was tricked into buying to be able to export only for the output to be unusable. How do I get a refund?.Version: 1.2.3
✓ ExtortionateFree app until you need to export the photo. Also asks you to rate the app before exporting your photo, hence all the 5 star reviews, then slaps you with a £20 fee if you want to export the image that is high enough quality to be used for a passport. I’d have happily paid if it was a couple of pound but no way am I paying £20 for an app to remove the background..Version: 1.2.4
✓ Don’t waste your time before being slugged $30 to print.Go thru the whole process, asks to provide a review BEFORE it then says if you want to print or export the image, upgrade for AU$30 !!! Tell him he’s dreaming..Version: 2.0.4
✓ Not free, $30 for 1 photo$30 to use it to take 1 passport photo, hideously expensive for what it does..Version: 1.2.2
✓ Insufficient resolution - don’t bother….Version: 1.2.4
✓ Not for mePut my photo in and it worked its magic quite well - great! It then asked me to provide a review ,at that point it would have been five stars! However go to print it doesn’t work unless you pay a subscription! I just put the pic on photoshop and fixed it myself - no charge!.Version: 1.1.5
✓ Excellent until…..……you want to export/save the resulting image. Then you must subscribe to premium. This is not made clear in the description in the App Store..Version: 1.1.5
✓ Not user friendly for one time usersI was almost going to give this app a good rating but at the end of the process was asked to pay 20$ to export my picture. Sure there’s a “low quality” version but that low quality is horrible and unusable. Having to pay 20$ for something I am only going to use once is insane..Version: 1.2
✓ Prepare to pay $20 to useLet’s you go through the entire process before it hits you with the $20 paywall for anything usable. I’d rather just pay $8 to Walmart to upload and edit my photo on there and the price includes the print as well. Waste of my time.Version: 2.0.4
✓ Subscription required!They force you to rate the app, directly after you adjust your photo and it looks great. Then, if you want to print it or export it, you need to subscribe or sign up for a trial that renews automatically. I would have been happy to pay a flat fee. Or be informed that a subscription was required prior to having to rate it. So they got 5 stars from me when it should have been 1 star. Waste of time if you don’t want a $20/yr subscription....Version: 1.1.3
✓ Beware! Expensive!There is no upfront price shown. They ask you to rate their easy to use app BEFORE telling you about the exorbitant fee which they ask for after taking and selecting your photo. One use only. The free download is deliberately blurred..Version: 1.2.4
✓ Rip offYou get to the end and it wants to charge you $35 to download it. I could have driven to the chemist and got it for $5 and better quality. Be up front about costs guys.. not a great customer experience..Version: 1.2.4
✓ How to cancel my subscription????I can’t find a cancel label . Cancel right away. Such a bad application!!!!!.Version: 1.2
✓ Difficulty printing 2x2This app does the biometrics just fine, but when it comes to printing your pictures I had so many issues. It would print them the wrong size, or wouldn’t allow me to print due to biometric specifications not met. Frustrating..Version: 1.2
✓ Have to pay its not free!!!!!!Its not a free app!!!!.Version: 1.2.3
✓ Doesn’t really work, SCAMThe app doesn’t really work, the wizard menu forces you to download a document scanner app at the end that isn’t related to the photo at all. The app let me upload a photo but wouldn’t let me do anything with it and forced me to download an unrelated app to exit the wizard. This is scam clickbait that just tries to get you to boost app downloads..Version: 1.1.5
✓ Don’t download and waste your timeIt costs $20!!! to be able to get a high quality photo you can actually print out. For free you get a very low quality,blurry photo that’s pointless to have because it doesn’t fit the requirements for quality or size dimensions (at least 600x600).Version: 1.2.4
✓ Passport photoThe app is simple to use, however unlike some other apps you do not get the choice to change such features as brightness, contract etc..Version: 1.1.4
✓ The latest update broke the appIt used to be great until the most recent update. The background processing is out of whack. It recognizes the outline of the portrait but part of the face is outside the outline, which renders the photo unusable. Please get this fixed! Paid $20 for this and now it’s NOT even usable!.Version: 1.2.4
✓ Useless unless you have a photo printerCannot export to 4x6 format to print at Walgreens. Background removal is adequate. Not worth the price. Had to purchase another Apps at half the price that have all the functionality to print passport photos at Walgreens.Version: 2.0.4
✓ Need To Improve Image resolutionThe application is truly impressive. However, there's a significant drawback: when exporting images, the resolution is disappointingly low, resulting in poor image quality. Unfortunately, I can't make use of such low-resolution images..Version: 1.2.4
✓ Not freeAt the end it asks you to pay..Version: 2.0.4
✓ Do not pay!This app will not let you do anything free. If you pay, they do not deliver on the promise-they only let you use their service for which you have to pay on top of the app and wait many days to receive your passport photos or only give you off version of passport photos which no store like Rite Aid, Walgreens, Walmart photo, etc will accept. Therefor, you will not have pictures, will have to pay at one of the places that takes and prints passport photos in addition to what you pay Passport Booth. It is basically a fraud/deceptive scam..Version: 1.2.4
✓ Could not download the photoI thought we could download it but instead, it only lets me print the photo which is unnecessary..Version: 1.1.5
✓ Poor low quality exportThey show you option for high quality export for $20 which is generously ridiculous, intentionally reducing the low quality export to a blurry image roughly 20kb in size, totally garbage. They might as well just remove that option..Version: 1.2.3
✓ Wow $20 to print and you can’t save the size??So basically you must pay $20 to print. Unless you have a photo printer you can’t export the file as 2x2. I didn’t find this useful. Guess it is useful if you have a photo printer but not if you have to go to a print shop..Version: 1.2.2
✓ DisappointingIt’s actually $20. Nowhere does it tell you that you only get to print and use your photo if you pay a $20 membership fee. Developers should be more honest about what they are offering. That’s a deal if you have a number to print, but pricy if you only need passport photos for one..Version: 1.2.4
✓ ComplaintI have been charged for subscription renewal that I’d cancelled and furthermore wasn’t advised that the subscription was about to renew automatically. I would like a full refund under the consumer credit act and on line subscription notifications and taking payments without authorisation. I wait to hear from you and to receive my refund.Version: 1.2
✓ Not free!I liked the ease of this app and they asked me to rate it right before finalizing the print and I gave it 5 stars. Then, when you finish and try to print, the app requires you to pay $10 for printing. If you decline, you can’t print. So, then I tried to just save the picture and export it to my gallery. Nope, it requires you to pay. Unless you pay, free app download is useless..Version: 1.2
✓ Great capture, bad printingThis is a great tool to capture your photos, remove background, perfect the size and export. However, there is no way to select photo paper to print to. And no way to guarantee the photo will print at the correct 2 inch size..Version: 2.0.2
✓ Low Res Photo Purposely BlurryThe app is good if you pay the $20 for the high res photo. It has a lot of editing to edit the photo, background, resize etc… unfortunately if you choose the free low res they purposely cause the photo to be blurry..Version: 1.2
🙂 Passport Booth Positive Reviews
Passport Booth works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Passport Booth.
⛔ Passport Booth Problems
