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ASL Sign Language Pocket Sign App Complaints & User Negative Comments 2024
ASL Sign Language Pocket Sign app received 39 complaints, negative comments and reviews by users. Have you ever had a bad experience using ASL Sign Language Pocket Sign? Can you share your negative thoughts about asl sign language pocket sign?
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ASL Sign Language Pocket Sign for Negative User Reviews
✓ Sloppy and confusingEdit*** I just realized they misspelled language in the title. Well that tells you everything you need to know about this dumpster fire of an app. I really don’t understand how this has above a four star rating. I’ve been taking ASL lessons for 6 months and would be happy pay for a good app that would help me improve and practice my signing. I expected, for the price, to get actually lesson with someone who is certified to teach or interpret ASL. Instead you get choppy gifs with emoji style pictographs too learn words like apple and egg. This app is laughably basic beginner level with very little content. It’s also confusing and really sloppily put together, it just looks very amateurish. There are no lessons for grammar or to help practice sentence structure, or fingerspelling (besides learning the alphabet). All it shows is basic words. You can find much better for apps that charge once the price this costs per month. I really applaud people creating ASL learning apps, as it’s a great skill to learn. But this app is exploitive, tricking people into paying for something they will learn nothing from. I tried the free trial but immediately canceled after using it once. I’m still in disbelief that someone would try to pass this off as being worth a $60 subscription..Version: 2.0.8
✓ You only get on free lesson a day the rest is for moneyIt’s for Money only get one Free Lesson a day.Version: 2.2.6
✓ Only a good app if you’re not very dedicatedThis app is good because it shows a real person demonstrating the signs, but you can only learn like three signs a day and you have to wait 24 hours before doing more. I wish it wasn’t like that. Plus, the signs that you learn one day might be apple or water or eat and the next day might be sky or table or inside which have nothing to do with eachother so your progress is scattered all over the place. If you want to be super nit picky, the signs are a little too fast..Version: 2.2.6
✓ Thought I canceled my subscription a week agoIt says I canceled my subscription a week ago then today I got billed $65 (even though 1 year is $60, not sure where my $5 went) can’t find any contact support That can help me. Searched the web and couldn’t find anything there or in the app. May have my family’s lawyer help me out. But this is ridiculous. $65 is insanely expensive especially since I got through half of the app in a week. It said canceled in my Apple ID but I guess this app charges anyway. I would definitely recommend my school get this for all the laptops if I could get some help because I do think it’s good for learning. But the fact that I was charged so much for nothing is horrible especially since we’re in the middle of a pandemic, and I don’t have the money to cover the $65. I bet this is happening to a lot of people. If the app developers could give me an email to contact to resolve this issue I would really appreciate it..Version: 2.0.8
✓ It’s OKVery good comprehensive app and I do really like the dictionary feature. However, there’s no real way to review everything you’ve learned in one motion without going through individual sections. Flash card answers are always “yes” so there’s not much point to even viewing what they’re asking. Sometimes the parts where you’re given a video and have to put the sentence together uses vocabulary you haven’t learned yet - which, I understand the point, but it’s frustrating and just a process of elimination. During these, the actors often use different signs for the words we just learned and never explain further. There are also multiple instances where there are no hints or explanations to why a sign looks the way it does, and no explanation on how the hands should be held (as you can’t see them from every angle) I also wish the lessons were a little harder / options were varied. Every choice I have when given a “what is this sign?” Scenario has the correct word next to the apple and orange signs - which haven’t actually come back up in learning at all..Version: 2.2.6
✓ Details messed upLoving the app and excited to keep using it. But a lot of the hints (which are so helpful) are out of order and on the wrong signs.Version: 2.2.6
✓ Paid options are not greatThe best feature of the app if the dictionary. The lessons are very limited and beyond hand holding. They don’t actually give you a chance to learn but rather they force feed you the answer by keeping all of the pictures in every area making it nearly impossible to even try most of the time. Some of the video sentences play in the wrong order compared to what they want the answer. The study feature……. This could have been an amazing part of the app. It sadly is beyond far from it. Every answer is yes. It shows the word and the correct sign every single time. Then once you learn the flash card once you can never just hit study and go through those words again. I am just very disappointed as a whole on what some of the features are and you can tell it was put together as a second thought with some of the features. Real shame because this app could have been something amazing..Version: 2.2.6
✓ Only Good for Free TrailThe app has potential, but it’s obvious immediately that this was a very low budget development. I’m not sure if this was this girl’s thesis project or Something similar, but it misses the mark in so many areas. There are misspelled words, some of the videos include extra signs that aren’t included in the “quiz”, many times signs you haven’t studied will be thrown into a sentence and you’re expected to know them. I get that this is supposed to be like a DuoLingo for ASL, but again I feel it has totally missed the mark. And what are the chests and all that for??? Some of the sentences she signs seem much more like SEE than ASL (ex: she signs the word “the” many times in sentences) I’d recommend using the free trial to learn vocab , but make sure you immediately cancel the free trial so you’re not charged after the 2 weeks..Version: 2.2.6
✓ Some of the signs are wrong?I’m currently in ASL 2 and I thought I would just download the app for fun to see how much I already know and to try and learn more in addition to the stuff I’m already learning but I’ve noticed that some of these signs are either slightly to sometimes even drastically different to the signs we are taught in asl, I know sometimes there are different ways of signing the same thing but whenever there is a sign like that my teacher makes sure to go over those signs, and I know my teacher isn’t the one messing up considering her mom is deaf and she was an interpreter for a while, idk just seemed weird to me.Version: 2.2.6
✓ American signs are different from AustralianI looked up Australian sign language and downloaded and paid for this app. Turns out it’s American so now I have to try looking for an Australian one instead. Easy to learn though.Version: 2.7.6
✓ Could be betterThe app could use some improvements - when I lose connection to the internet the video examples won't load. Needs an offline mode - the full sentence examples use signs for words that are different from what was just taught. Very confusing. Just get one person to sign everything so it's consistent. - the lesson card that has you type out what a sign is comes right after learning the sign, so it's never something that needs memorizing. I usually just hit the skip because they're useless..Version: 2.2.6
✓ TestsPlease add more tests. Where they sign a phrase and you text what they said. The two each lesson aren’t enough. I’d like to see real conversations so I can better learn. And the study aspect would be cool if we could make our own flash cards. I wish the lessons weren’t exactly the same after you finish in case you want to review. I flew through the lessons in a day so I’d like to go back and practice but each lesson I go to review is exactly the same and the phrasing test in them are the same so I already know what they’re sign. If there was a section of just testing. Lessons then a real test that would be awesome!.Version: 2.2.6
✓ Should be freeI understand wanting to make money off of a service but charging people that want to learn how to speak to those who need ASL to communicate comes off as selfish. To financially benefit on others disabilities is sad. If it was going to a good cause I’d pay but as it’s not clearly outlined where my subscription will go I’ll be finding other methods of learning. Good idea but poor execution..Version: 2.2.6
✓ Hit a wallSo I’m on level 15 where we are working on “rooms” but the lead up instruction is missing and while I can manage and follow well enough I kinda feel like I was left to sink or swim all of a sudden. I get it one day but one level to another should be a better supported transition. Grew up in a deaf mute family and relearning as an adult, realizing my brain knows the signs but has to reattach to words. It’s why I’m so expressive when I’m mad-turns out I’m signing without knowing I am. So far your app has helped me fill it back in but then this level tonight,smh, you could have lost a student. So I love this app because I get to lear to watch sign while doing it. Yesterday it would have been 5 star, but today I got thrown a test with no prep or teaching, I figured it out-but that’s not the point. I look forward to continue using your app as one of the best supports I’ve found yet. So great potential and maybe I did something wrong and skipped a lesson but it needs a little work to fully nail it. Thankyou for your app though it’s very helpful for me and I really like it and it’s been very useful but there are some tweeks coming out. I’ll keep playing of course But if you don’t know you can’t fix, and once I say something it’s been said and can be acted on or put to rest, I make sure I do. I’m not trying to be a Karen, I just want to help the teams that build the apps that help me use them to be in a healthy way as an autistic person..Version: 2.2.6
✓ Altering subscription pricesI love this app I really do, I love it so much I was willing to pay the stated $5.99 per month. Until I confirmed it and it comes up on my ApplePay as $9.99?? Bit confused. The review won’t let me add photos (I have screenshotted the false and charged prices) but if I can get in contact with someone please :).Version: 2.2.6
✓ Why do you have to pay to continueIt teaches u to memorize and is nice but you shouldn’t have to pay to continue lessons sign language it should be free to anyone to learn.Version: 2.2.6
✓ Needs more phrasesI find each lesson too short, as in there’s not enough words. This makes the lessons to easy as you’re constantly clicking the same word. There’s often no sentences during the lessons. They are mostly “click the sign with the picture” and then “type of the word of the sign you just clicked” and repeat. The study > flash cards are not very helping as the answer always seems to be ‘yes’. The flash cards should have you type out the word that is being signed. I am learning how to sign words, but I don’t think I’m actually learning how to communicate in ASL which is kind of the point of learning the words. For these reasons I don’t think the subscription is worth while..Version: 2.2.6
✓ Great start!I came to send a message to the developers, but many of the things I’ve to say appear to been echoed by many already. It’s an ok app if you’re starting to learn. However, there’s quite a few things that leave more to be desired. There’s no test feature, so there’s really no way to see if you’re learning anything. The study feature is pretty useless as well as it’s just always yes. The one time I’ve ever had to push no, it wouldn’t let me, and accepted yes as correct even though it was not the correct sign (beef vs hamburger). I don’t yet understand the point of all the treasure and gems; it seems you only use them to buy things like skips, but the lessons are so easy and you get chests so fast, I don’t know what to do but collect them all I guess. I’ve also seen in some harder lessons (where they put more signs together and you need to translate the sentence) that the interpreter uses signs that haven’t been taught yet so you just give it your best guess. Even happens in the study cards somehow? Again, great app if you’re just starting to learn like me, but definitely could be better too..Version: 2.2.6
✓ Really great butYou have to pay to get to the second lesson, which is reasonable, but it’s still a factor I would rather not have there. Otherwise, very good, like Duolingo but for sign!.Version: 2.2.6
✓ Not what I expectedSo I want to learn ASL because I have a friend who is sometimes nonverbal and speaks in ASL. I downloaded this app and did the first free lesson. As the lesson went on I got diamonds or whatever so I thought that I would “pay” for other lessons with said diamonds. However, it is a subscription that I didn’t know I would have to sign up for. I didn’t expect it since the app was free. Not only that, but the price seems higher than other apps I have. Though the free lessons seem good for beginners like me, I would probably not recommend for someone wanting to be fluent in ASL (other reviews say signs are wrong). (go read other reviews before downloading too, good to see pov of others before downloading an app).Version: 2.2.6
✓ Ok.A great app as I am learning ASL, but I hate the fact that we have to wait 24 hours before starting a new lesson. After not even 10 minutes I completed the first lesson, then I just practiced it because I was bored and just cant wait until tomorrow to start the next lesson. Now, some things with the study feature, after studying I found that it is only correct, I’ve never ever had to click no. Some thinks with the lessons, with the “what sign is milk?” Or something like that, I wish it wouldn’t show the pictures after you’ve mastered them. I think it’s good for the start, but I really wanna challenge myself, maybe add practice quizzes? Overall, I would give this 5 stars if it had all these things I’ve listed, but please try and take a look at this is feel like it would be such a better app if you did so, thanks!.Version: 2.2.6
✓ BugThe signs were helpful but I had to wait 15 sec between each question because everything would just bug so much.Version: 2.2.6
✓ Could be vastly improved easilyThis is a clear knockoff of duolingo with ASL which is a great idea. They are lacking in some very basic areas though. The only way to study is flash cards with yes or no answers and the answer is always yes. When they give you three options to test a new sign, one of the options is almost always an apple or orange instead of something more relevant. The gifs are edited incorrectly sometimes and some of the hints are clearly mapped to the wrong signs. This app has a great idea and can easily be a five star app if the developers cared more and spent one week fixing these issues. I still want to learn sign language so I’m going to use the app, but i hope that it is repaired soon..Version: 2.2.6
✓ DisappointedReally enjoyed the app until it asks you to translate the sentence you can’t scroll to choose the words..Version: 2.0.8
✓ AWFULI am writing because I am terribly unhappy with the quality of the app. It is the bare minimum. Even the study option is always correct, so what’s the point of having a no button in the first place? Not really revising if you know the algorithm which is always yes. I was so unhappy with the app I forgot I was even using a free trail, just got charged and I am desperately wanting a refund.Version: 2.2.6
✓ EhI was so happy to learn a new language to communicate with myself and when I’m angry and then I had to pay to learn a language like people we learn English without money you know because our parents probably know English and we learned English from so basically you’re saying that to repeat that thing again we have to pay for it there are so many apps that do not need to be forced for you to pay for them I’m sorry for complaining but I just would like it if you maybe could do the subscription for other things like you know if it’s like something really cool that you can just do something like that but if it’s just some thing like what you just did to me or whatever I don’t know then I will get a bit upset I mean yeah I was good you have a really good app and I want to say thank you for creating it for people to learn sign language and whoever heard that woman to do the sign languages is like so epic but that’s all I’m saying so yeah.Version: 2.2.6
✓ False price advertisementWanted to subscribe for 1 month to try the full version. On the app it says 5,99$/month for 1 month, but when I click on it the app store says its going to charge me 7,99$. Any explanation ? I’ll change it to 5 stars once I get an answer because this app sounds very promising..Version: 2.2.6
✓ Only One Free LessonThis app isn’t free, it only lets you have one free lesson and then you need a subscription..Version: 2.0.8
✓ What a shame - I cancelled my subscriptionFor an app that is supposed to increase accessibility, the gated access is highly disappointing. I was helping my elderly mother install this onto her phone since she was excited to try it after seeing what the full version could do. We realized that she’d have to pay the $60 fee for a yearly subscription again since the account is linked to the Apple ID - she and I have different ones. This is sad - there was an easy way around the issue if we could login with an email instead of the app content being connected to apple ID. This way, those in the same family don’t have to pay twice for access to content. It seems silly..Version: 2.2.6
✓ Problems with Yearly SubscriptionI saw my daughter use this app with full privileges and I was very excited to try it - it looked promising and easy to learn, and she was having fun with it. After she helped me install it, we realized i only have access to the very limited free version and would have to pay ~$60 again because she uses a different Apple ID. This is very disappointing. Other apps let you use an email to login so you can access across different devices or let family use the same account (like taking turns). Don’t get me wrong, the app has a variety of content and works great - the problem is user access. What about families with multiple children who all want to learn ASL on separate apple ID? For each kid, i have to pay $60 for full access? I had hope for this app. Too bad..Version: 2.2.6
✓ Not greatDont love the app. Doesnt give great lessons..Version: 2.2.6
✓ Do not get, confusing thingsSo Today thx morning, I went to open the daily lessons, but when I got on, it was doing random swords I didint know, well I kinda did know cuz I looked it up in the dictionary but if I didint know, I would’ve gotten it wrong, but guess what, I still got it wrong, because it first, pointed at me, then pointed at herself, then did the love sign then pointed at me again. So I typed in, you I love her, because when you point at someone, it mean you, then I did I and love, I got those to correct, now why did I add the her? Beacuase it pointed at me again and I could choose the same word twice if it didn’t have the same word, but what I’m really upset about is that it started off like that, didint give me a hint at the bottom and didint ahve 2 rectangles with the person inside of it doing asl, and I picking which one I think is correct. Oh and 1 more thing, don’t download beacuase all you can do with out paying weekly or monthly Is the dictionary and alphabet and the daily lessons, if you pay weekly or monthly, you can do lessons and other things. Oh and for the flash cards, I might now use them ever again, cuz for the yes or no questions, it’s always yes, yes, yes, yes. So one time I just spammed Yes. Bye bye and don’t download I may be deleting this app right now. Bye..Version: 2.2.6
✓ ABSOLUTELY TERRIBLEIt is soooooooooooooooooooo bad! Would give 0 stars if I could. It is so predictable. I can just guess and it shows a picture at the top. Also I don’t care about orange juice or milk. I wanna learn stuff like hi or what is your name ..Version: 2.2.6
✓ Inflated Price & Underdeveloped AppI think it’s obvious what the dev is doing here — your “free trial” ends after two weeks (which is an atypical period of time for most trials of this nature which seems deliberate) and then the app charges you $65. The abnormal “free trial” time period coupled with the inflated price is suspect to me, and I think it’s a pretty transparent ploy to get $$ quick from an underdeveloped app that needed more work before being rolled out. I’m skeptical if the dev is actually planning on finishing the work left to do, or if they know they’ll make $$ from folks who forgot to opt out after two weeks and then ride it out until they shut the whole thing down. Don’t think the dev speaks ASL or is involved in the community — lots of mistakes, and the name of the app literally says “ASL (American Sign Language) Sign Language.” Pretty lame imo. If you’re passionate about language-learning, there are better, actually free options for learning ASL online!.Version: 1.9
✓ Refund requestHello, I’ve tried to cancel my subscription but it charged me anyways. Can I please get a refund, in exchange for my may-June subscription?.Version: 2.2.6
✓ Many signs are wrong!Im not sure. Im deaf and do sign (not fluent). Some of the signs are odd. Like “hello” and “store” Both signers are doing it oddly. Maybe its a regional thing? Hello is just the salute. But she adds something in begging of salute. A little movement. Its just a salute. Then “store” she does it sideways and on forehead? Not correct. Its tips of fingers downward and sign is on torso. Not forehead. Am i to trust any other signs they do? Plus most of this is a guessing game with picts. Duh. It says which is orange showing 2 picts. One is orange and one is truck. Gosh which is orange? Not very challenging at all. I do like the dictionary though but again can i trust they’re doing the signs correctly if they cant even sign hello correctly. Update; played with this more and these people don’t know what they’re doing. Just check out airplane. The signer looks stupid. Shes poking her face? Really? This really upsets me because as any language its extremely important to be accurate..Version: 2.2.6
✓ Beginners Look Away!!!I am fluent in sign language and this app is not the best for beginners… When you study the flash cards, the answers is always yes. Then whenever you click an answer, there is a picture with the answer right above it. ( The person will sign the color black and the color black is the picture over it.. To me it defeats the purpose of learning if it’s literally giving you the answers.) This app is definitely not worth the $60 a year but rate it two stars only because it made my mom happy..Version: 2.2.6
✓ ConsiderationsIf the developer sees this I hope you help me. I can’t pay for the subscription. If it may be possible could you change it to us having to pay diamonds for a new lesson instead of making us pay because I would love to learn sign language but I can’t afford it. By the way I am thirteen and I think this would be good for the app and boost its users and sales if you put it in adds and make it all free. Also I would suggest fixing the yes and no part because the answer to all of them is always yes. I hope you consider these changes, and work on them very soon for the benefit of your app. Best of luck to you! Signing off, Your hopeful user.Version: 2.2.6
✓ Pay to continueFirst lesson was good but the app wants you to pay to continue :/.Version: 2.2.6
🙂 ASL Sign Language Pocket Sign Positive Reviews
ASL Sign Language Pocket Sign works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact ASL Sign Language Pocket Sign.
⛔ ASL Sign Language Pocket Sign Problems
