Costco Audiobooks Negative Reviews

Costco Audiobooks App Complaints & User Negative Comments 2024

Costco Audiobooks app received 8 complaints, negative comments and reviews by users. Have you ever had a bad experience using Costco Audiobooks? Can you share your negative thoughts about costco audiobooks?

Costco Audiobooks for Negative User Reviews

✓ Very odd appI’m not sure why Costco dedicated time to a podcast app instead of selling a discounted audible membership in store? You still can’t do online ordering in the app or scan and go like Walmart. I would think this would be the logical next step after self checkout. Costco needs to do some soul searching on how to best serve customers… Target, Walmart, Sam’s club, and ALDI all do curbside pickup. Your executive team selfishly made people shop in store during COVID-19. Time to wake up and take care of members. The main Costco app has a plethora of bugs… maybe circle back to that??.B-lake624Version: 1.0.5

✓ Avoid this AppWith enthusiasm I downloaded this app and brought 2 audiobooks. Not only did the app not work, it would not delete from my iPhone. Apple support could not help to get it off my phone, either - I had to reset and restore my iPhone. Costco customer support could not reset my password and forwarded me to findaway.com who, apparently the app owner. They reset my password after a day, and I went through the whole process again...no luck! I deleted the app, and returned the 2 audio books to Costco for a refund. thanks to them! My opinion: stay away from this application, stick with Kindle or Apple for your audiobooks - I know that is what I’m going to do..Terry_ETVersion: 1.0.4

✓ Horrible appThis app is CRAP! I kept getting and error on wrong login/pw. I changed my costco pw, which worked fine, deleted the app, reinstalled it etc., still wouldn't work. Customer service was automated, no help for the audiobooks in the there runaround recordings. I returned the books the books. I use audible, but liked Costco’s prices. I am very tech savvy, this app didn’t work on Iphone, ipads and 3 of my macs..PartickstumpVersion: 1.0.5

✓ Unable to start accountUnable to create account when opening app. App says a login credential will be emailed to you after your first purchase. How exactly am I supposed to accomplish this without being able to make a purchase? I can’t even log in. The login is also different than the regular Costco app or account. They didn’t think this through..MygreenlefteyeVersion: 1.0.4

✓ Is this a scam?You buy the audiobooks on Costco.com, then you get access to the app, but if the login they send you does not work, there is no help!.Fosterjm542Version: 1.0.4

✓ Creator thinks login required to listen to download bookPurchased and downloaded a book. The file started to play as expected. I stopped the playback and closed the app. I then started drove off to a place with no internet connection, opened the app and they said my ‘session had expired’. I could not get past it and could not listen to the book offline. The creator seems to have missed a reason why some folks want to listen to audio books (while on a plane, on a boat, in the mountains, etc).JsdsecVersion: 1.0.5

✓ Unable to utilizeMy issues began just trying to download the app itself. I used our Costco password and it didn’t recognize it, I thought I’d reset the password, but I never even got the email from Costco with the numbers I needed. After reading the reviews here, I think I’ll stop while I’m ahead and not even attempt to download the app period..Mimi2six2011Version: 1.0.5

✓ Will not even openWould not let me even let me create an account. This must be some sort of joke on Costco..Ocardog20Version: 1.0.5

Costco Audiobooks works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Costco Audiobooks.