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Urpay App Complaints & User Negative Comments 2024
Urpay app received 42 complaints, negative comments and reviews by users. Have you ever had a bad experience using Urpay? Can you share your negative thoughts about urpay?
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Urpay for Negative User Reviews
✓ Expect alot of problems everytime you update itDevelopers working on this app, are making terrible to use, Crashes, not working, kicking you out. Soonmany issues..Version: 4.0.25
✓ App doesn’t workHow come the app doesn’t open after I download it ??.Version: 3.3.0
✓ App is very laggyPlease fix the app. It is very laggy on my iPhone 13 Pro Max. Sometimes, I cannot even close the Contacts list and would have to close and reopen the app..Version: 4.0.15
✓ حقك يضيعلا انصح باستخدام التطبيق والبطاقة الرقمية غالياً ما يتم تعليق المبلغ فلا تتم عملية الشراء ولا يتم ارجاع المبلغ للمحفظة ويبقى المبلغ معلق لعدة شهور ويضيع حقك. ابتعد واحفظ فلوسك..Version: 3.1.6
✓ Phasical cardsEvery time when I need to ask for the physical card it mentions something wrong Need improvements.Version: 4.0.7
✓ Loading issuesVery bad in loading the software. Need to be updated and up to speed!.Version: 4.0.11
✓ Worst AppNot working at all. Useless app.Version: 3.3.2
✓ غير مفيد خارج المملكة!التطبيق فجأة خفض الحد الشهري من 20 الف الى 3500 وطلب مني تحديث الهوية حتى يرجع الحد الشهري ل20 الف. مو هنا المشكله! المشكله لمن اجي احد الهوية يقلي انت خارج المملكة ولازم تكون موجود داخل عشان تحدث الهوية!!! وكلمت خدمة العملاء قالوا لي خذ اجازه وارجع السعودية حدث الهوية!!! ايش الفائدة طيب من تطبيق للحوالات الدولية واصلاً يستهدف الناس اللي يسافرون وعايشين برا😥.Version: 3.3.3
✓ التحويل الدولي لديكم سيئقمت بتحويل مبلغ ٨٠٠ ريال ويظهر بالبتطبيق ان الشخص استلم المبلغ وهو لم يستلم المبلغ ولا استطيع الغاء العملية ولاتتجاوبون في حساباتكم في السوشل ميديا.Version: 4.0.25
✓ Not worthThis app is totally not worth.Version: 4.1.8
✓ 5 riyals for local transfer!!!!Why you adding a fee for a transfer what is the point you coming like stc pay I am not using your app anymore Also you are lying regarding the 1% Cashback return I am going to report to to the ministry of trade for faking this to your customers please everyone go to AlinmaPay it has no fee transfer and the highest Cashback good reddens from urpay $ stc pay goodbye 👋.Version: 4.1.8
✓ This App does not work with meThis App does not work with me every time I try to log in it freezes.Version: 3.2.6
✓ Very slowVery slow.Version: 4.0.16
✓ Needs updatingFrom the start itt doesn't work i entered the OTP and it goes blank.Version: 3.2.8
✓ Don’t bother, they will not activate your accountI would rate it zero star. Bad service. Bad costumer service.👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼.Version: 3.1.6
✓ FeeI used to transfer money to any account without a fee now I have to pay 0.75 for every single penny that’s really sad.Version: 3.2.8
✓ The app is not workingDoesn’t work at all. Tried to link my national ID and phone number it didn’t work.Version: 3.2.3
✓ Need little improvementMy issues with app are the following: 1. it should have multiple wallet, so I can put dedicated money for 1 card and other amount for another card. 2. Mada card. As some stores still does not accept visa card. 3. It use to give 1% cash back and now its 0.6%, please bring it back. 4. Money transfer to banks should be the normal fee 1 SAR. But it seems to cost around 5 SAR. 5. Increase limit from 20K to 30K. Other than that is good app. It has everything you need as little bank transaction..Version: 4.1.8
✓ Please don't use this appNo help no For the last 25 days trying to get my money back Can you believe they told me no cancellation on the app we need to make it in order to cancel your transaction. Unfortunately.Version: 3.1.8
✓ Very badI used it to transfer money to abroad but with no luck. it is very bad as you cannot define beneficiary with 3 names (1st, middle and last name). Also, the app shows transaction completed while no actual money transfer took place. The recipient went to the bank and they told him the reference number is correct but there is no fund.. The customer care were very responsive but they were not useful at all as they can do nothing but raising issues. I am so disappointed of this app.Version: 3.2.7
✓ Reduced cashback valueThe cashback percentage has been lowered without customer notice..Version: 4.0.24
✓ It doesn’t openI wanted to try it out but it doesn’t work.Version: 3.0.3
✓ Bad customer service تعامل سيءتعامل سيء من ممثلي خدمة العملاء وأسلوب عدائي. Very belligerent and disrespectful customer service..Version: 3.3.6
✓ The name is not correctPlease give the user the right to correct his name, this is a bank account and bank card should match the name in the National ID, not a name written by someone who doesn’t know How to write Arabic. The problem that I have an account in AlRajhi bank, can’t you immigrate the data to this app.Version: 3.2.1
✓ Registration Option’!Where is the Option to register! All i see is Mobile Number and ID and no registration option!.Version: 3.2.1
✓ Not working ‼️When I try to sign up it’s showing me that: “Sorry! mobile number entered doesn’t match this national ID number. Please try again”.Version: 3.2.1
✓ No advantageSame as any other previous payment app. Nothing attractive here..Version: 3.0.3
✓ App crashI was trying to add my national address and then app crashed.Version: 4.0.18
✓ Local update doesnt work after last update...Version: 4.0.0
✓ UnfaireThe app suddenly stopped working for 2 days and when i have contacted the customer service they advised me to update my mobile to the latest version which 16! My iphone is X and the latest update is gana spoil my phone battery! This is unfair that i have to spoil my phone just to access my portfolio and top-up or withdraw my money!.Version: 3.3.6
✓ Not as they claim 1% cash backNot as they claim 1% cash back Offers are lies nothing is happening before or after paying.Version: 4.1.8
✓ Too many texts!… and can’t close account..Version: 3.4.1
✓ No one cares!!!I faced many issues from holding my money without any right to not receiving the digital products. DO NOT BUY DIGITAL CARDS!! I bought SAWA card three days ago and haven’t received it yet! I contacted every single one I could, nothing works. They said go talked to Onecard, who is onecard? You sold that to me, not them! You should talk to them and be sorry for every second passed while working on that. With Al Rajhi, you have to FIGHT to get your rights no matter who you are. By the way, the issue still on. SHAME.Version: 3.1.1
✓ Very bad customer services15 days waiting to activate my wallet !!!!!!!!!! And no one answer.Version: 3.1.5
✓ Why require location access?Closed my account because of this..Version: 3.4.6
✓ Very bad serviceI have transfer but from last 10 days no response customer service no one respond chat not working it is totally fake.Version: 3.1.1
✓ تحديد مواقعالتطبيق يطلب انه يحدد موقعك حتى بعد اغلاقه!!!.Version: 3.0.3
✓ Add reports pleasePlease add reports for spendings so I can track where my money is spent...Version: 3.2.3
✓ App doesn’t workTried signing up recently and it provided an error message saying my Id isn’t linked with my mobile phone number. Which is false because it is linked..Version: 3.1.8
✓ Very badIt’s not opening at all.Version: 3.0.2
✓ TerribleI don’t know what’s going on with this app if I tried to enter it won’t let me in so complicated.Version: 3.2.2
✓ International transfer not workingApplication does not process the transfer after entering all the required details..Version: 3.0.3
🙂 Urpay Positive Reviews
Urpay works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Urpay.
⛔ Urpay Problems
