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CoinSnap: Coin Identifier App Complaints & User Negative Comments 2024
CoinSnap: Coin Identifier app received 69 complaints, negative comments and reviews by users. Have you ever had a bad experience using CoinSnap: Coin Identifier? Can you share your negative thoughts about coinsnap: coin identifier?
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CoinSnap: Coin Identifier for Negative User Reviews
✓ AusKept saying that AUD coins were a different currency never worked once.Version: 1.6.3
✓ Hit with a lot of missesGood to identify coins, but the grading is wrong on most coins. I put many of my collection of coins on this app and only one came back with a value. Luckily there is a 7 day free trial, otherwise, not worth spending money on, as they app is very far off from what you would expect to be able to value your coins. Needs a lot of work and information for the app to be successful.Version: 1.3.11
✓ Very enjoyable and useful overall!I really enjoy using this app and it’s streets ahead of others. The only problems I encounter are with worn coins and old (e.g. Roman era) coins when the answer given is often a foreign coin..Version: 1.6.5
✓ Some times it’s incorrectSome times it’s in correct no matter how many times I retake the picture and not sure about how to go about changing it to the right coin 🪙?.Version: 1.3.2
✓ Was going to useI installed it but it makes you sign a term of service and collects information about you. People need to know your information is important, it’s worth something to these companies and I’m tired of them thinking they can keep and use this information like they own it because you agreed without even batting an eye. Then they expect you to pay and subscribe when they’re probably making money off your information also. All companies should have to pay for personal information on anyone collected. Lawsuits need to start flying out big time in todays world to stop this. I uninstalled without use once they gave their lengthy TOS to sign..Version: 1.6.2
✓ Exceptional product with MAJOR flawCoinSnap is by far the most brilliant product as far as scanning the coin and those images being saved with the coin data. The fact that the scans are used to grade the coin is even greater. HOWEVER…. ALL the time and effort that I put into this project to try and document my now deceased fathers coin collection only to find that there is absolutely NO WAY to PRINT/list the data is a painfully frustrating issue. Why would such a brilliant product not have any way to print or export the data. Then the help suggested that I create a spreadsheet and copy/paste all the information one by one….I was so thrilled and now greatly let down. This definitely one of the biggest product improvements you could make..Version: 1.4.9
✓ ScamDid the trial. Cancelled immediately after downloading. Was charged immediately within the trial period right after download and opening the app. Avoid this app unless you are absolutely sure you need it. The coin identification was off as well. 1942, 1978 and coin is 1943..Version: 1.3.3
✓ Pricing and collection valuesPricing and coin values isn’t right and is never fully complete for any coin and an auction for selling coins to members would be worthwhile as eBay fees are now ridiculous.Version: 1.4.15
✓ Liltics reviewI checked out the app liltics referred to that he’s been using 6 years free. I don’t find anywhere whereby I can join free fir anything more than a week then I’m roped into a membership. I don’t believe liltics review to be a legitimate review..Version: 1.6.3
✓ Premium account offers features that are not availableI like the ease of the app. Camera is good, and identifies coins accurately. Price range for scarce coins can vary by upto $50. Premium account states that you can create collections based on your personal preference- this is not true, only recently some American coins series can be added to a collection. This feature was why I paid the yearly subscription, only to have to create my own manual list, I would have cancelled , except I have pre-paid for 12months. If it’s not a feature, do not offer it..Version: 1.3.2
✓ About CoinSnapConsidering:The biggest issue is there no security services for data transmission also you don’t need our personal identity there lot apps out there not gathering your personal identity about us I mean is if your company computers get hacked by other countries they will have our personal identity , to credit other personal information it will happens I know couple yrs ago a bank and some companies where hacked. Any data collected from other app through through a secure connection. So I give better rating if the was some security services put up. I know a police chief where I live will say same thing. That’s why I give on star there no security for data collecting. I will download again if there is security devices innext update for data transfer and linked not to our personal identity. Developers did a poor in sight about security services in data collectingand for linking in personal identity to the company computer. Pros: the grading, information, value, reading heavily worn coins it’s a nice app. But the cons listed above is why I give a poor rating with one star. So maybe if developers add security services and the app not linked our personal identity to your server’s I will give a better rating and reinstall the app.Version: 1.2.14
✓ Not too badGood app that identifies a lot of coins but then can’t recognise some obvious ones. Don’t trust the pricing system because it is way off the mark with a lot of 50p coins, it has the holy grail Kew Gardens valued at 50p.Version: 1.6.5
✓ Poor SpecificationsSo I was really excited to sort out this jar of pennies I have into “Spend” and “Get Appraised”. I thought this app would be a HUGE help-I was wrong. Not only does the app not tell me if I have an error coin, it also only provides brief descriptions about the coin’s POTENTIAL errors. And not even customized descriptions either. 1984 pennies mention possible errors of die breaks or off center strikes, but heavens forbid it bothers to mention double ears or other visual cues to pick up on. And even if you understand the very vague descriptions there aren’t any pictures specific to each coin so I’ve got something to compare with. This is with premium service! Paying for premium, I’d expect a catalog of references for error coins for visual comparison, since the AI doesn’t actually seem to ID error coins like we’re led to believe. Very disappointed..Version: 1.4.7
✓ Don’t downloadOnce downloaded you need to subscribe for 1 weeks free access..Version: 1.5.5
✓ Helpful but missing some simple optionsReally helpful for identifying old coins. Especially ones I had from other counties. After doing all the work to take hundred of pics of my coins with the app, I didn’t realize that there wasn’t a way to download all of the pics of the coins I put into the app without having to go back in and download load each pic individually. The option to download all of the pics at once would be really helpful considering it took a few hours in the first place. Also, to use the “grade my coin” option, I have to take pics again of the same coin instead of just using the pics I just took..Version: 1.4.5
✓ Incomplete Catalogue and Unrefined FeaturesThere are many good capabilities in CoinSnap, but the catalogues are incomplete, wherein several common coin types are not linked to values. There are several additional steps to add a coin in some catalogues that are resolved in other catalogues. The value range is nice, but not what I would expect for a product one pays $30 annually for, given the grading feature which should refine the value of your particular coin. I would be curious to see how they accept user feedback to improve the app’s usability. I emailed them yesterday, since no phone number, and did not receive a reply yet. There doesn’t seem to be an option to look up value for sets such as a standard proof set etc..Version: 1.5.3
✓ TerribleThis is is terrible I was doing the free trial and it charged me $50!? Like I had cancelled it in advance but it still charged me. And half the time it can’t even identify the coin even if it’s clear. Dumb app would not recommend.Version: 1.5.6
✓ Cannot unsubscribeNo way that I can find if stopping this subscription 🤔.Version: 1.7.1
✓ Not free Misleading marketingEnough of this misleading advertising to products! Just mention how much it cost! Whoever thought that telling people it’s 3 or 7 days free or Free trial is a big scammer..Version: 1.4.15
✓ Doesn’t do errorsAlso doesn’t grade accurate.Version: 1.5.6
✓ NO FREE TRIALThe app will not allow free trial. It keeps saying payment incomplete. Even after it offers me 7 days free. My card works fine with other apple apps. I gave up trying.Version: 1.4.15
✓ Not correct!This app dosent seem correct as current currency reads wrong ?.Version: 1.2.25
✓ Excellent conceptually.I tried this app hoping it would be the answer to grading and finding value of coins I have collected in my life. At first it was phenomenal but, the app started getting buggy as I worked my way through a couple of pages of slabs. I would like to try again when all the wrinkles are ironed out. I’m not sure the grading is PCGS equivalent or acceptable. I tried removing coins from slabs to achieve consistency and noticed no significant difference. Some coins mint marks were not listed. Somewhat pricey but, for the right app …acceptable..Version: 1.3.12
✓ ArnaqueApplication gratuite pour 7 jours et on doit s’abonner pour la conserver..Version: 1.4.11
✓ Good, not great.Love the premise, and it works ok, but execution needs some work. Couple big call-outs: 1. Would like to be able to print my collection; 2. Value range is way too broad $4 - $8500 what do I do with that? Would be super great to get closer to true value. Also, dislike have to take pictures twice once to identify the coin and a second time to grade it. also found a couple bugs for example trying to enter a value for a given coin when trying to add it to a collection (unable to update it after the fact either)..Version: 1.4.4
✓ Needs improvementI need to be able to add my own coins as you don’t seem to support the Australian market, I work at Perth Mint and get new coins constantly that I just cannot upload at all. Useless, needs allow user input to become a viable app for $40 I expected more than what’s on offer. Coin rating seems wildly inaccurate as all my coins are MS70 not 60 or less as indicated in app. Sometimes the camera won’t even take a photo so i use manual mode and it’s just as bad sometimes worse. No idea how I’m expected to have my whole stack here, maybe 5 or 6 coins are actually supported. Devs, you have a lot of work to do, if it’s this bad on renewal I’m done..Version: 1.4.3
✓ InterestingWorks like a charm.Version: 1.6.5
✓ This is ridiculousI have a number of ancient coins. It successfully identified none of them. Even amongst the coins that were more common, and American, it misidentified two out of three..Version: 1.4.15
✓ Can’t correctly identify a single coin out of 3Waaaayyy off on the identification of 3 ancient gold coins. Can’t even identify that they’re gold: one is identified as bronze, the other as silver, third as copper. The coins it matches look NOTHING like the coins I have..Version: 1.5.6
✓ First coin I scanned.Good idea, but the first coin I scanned was a gold Britannia which the app identified as a silver Britannia. I had better luck with my second coin which was correctly identified as gold sovereign..Version: 1.3.9
✓ NulIl faut payer pour utiliser.Version: 1.4.15
✓ MehIt’s a decent app with a great purpose and very easy to use but your database is outdated and I can’t put in my new coin from 2023. Maybe try updating it?.Version: 1.5.2
✓ The idea is there but it failsI have a wide variety of Full Sovereigns and 1oz Silver coins, the App was not able to identify them correctly unless, it was the American Eagle or the UK Britannia, and even then got the year incorrect and the value way below the current market price. The App also does not have an option to just add your own coins with the correct info to help improve the data searches. There is no option for Proof coins either? Very disappointing, and to pay £20 a year for it??? I think that is rather steep..Version: 1.2.23
✓ CoinSnap is difficult to cancel b4 expiry of free trialI am struggling to find a way of cancelling the free trial on day 4 of the 7 day trial. It does not appear on ‘subscriptions’ on my Apple devices so can’t be cancelled. It does show up under apps purchased but there is no cancel method. Is this an another Apple method of taking a cut from unauthorised subscriptions? If it is then I will wean myself off my Mac, iPhone, iPad and Watch to stop feeding the beast..Version: 1.6.5
✓ Australian DevelopmentApp concept seams great. Love the idea of Collection feature. But needs more development for Aus Currency and Aus Market. Doesn’t bring up a lot of Commemorative coins or pricing. Option between circulating or not circulating would be good for pricing and serious collectors. Currently cancelling trial till further development..Version: 1.4.2
✓ Incorrect pricing.The app is brilliant for identifying coins. However the apps pricing of coins is incorrect and needs working on. This app may be misleading to some because, for someone who is a beginner coin collector, or found a coin e.g, may see that the app has identified the coin correctly, and could assume the pricing of the coin is correct as-well. I’ve been collecting coins for a long time. I have a lot of coins: fine silver,fine gold,cupric nickel,copper plated steel. Most of my coins I used with the app showed incorrect pricing and some way bellow the coins value. However, I think this app has great potential and is a great idea. The app just needs more work and updating..Version: 1.2.25
✓ PayYou have to pay👎👎👎👎.Version: 1.4.12
✓ Bad sportsI simply made an error thinking it was an app called coinspot they even have a similar coulor i dont use this app but they wont refund me 40 and im suffering financial hardship dissabled but they still wont refund me if i could pick minus 5 stars i would.Version: 1.4.2
✓ Absolutely USELESSI really need a more convenient way to organize the details of my numismatics collection, and hoped this app would be the answer. WRONG! I’ve tried to catalogue 5 different coins so far, and the app didn’t manage to identify a single one of them. It mistook a gold coin for its silver counterpart - and provided no way to edit & input the correct information. It didn’t recognize the other 4 coins I attempted to catalogue - AT ALL; again, no way to input any missing information, or update the app. CoinSnap lists only a very few coins produced by the Royal Canadian Mint, and the listings available in the drop-down menus appear to end in the year 2018. This thing is an utter waste of time - hopefully not your money - don’t even bother to sign up for the free 7 day trial. This thing is utter garbage..Version: 1.5.8
✓ Cancel subscriptionWhy is it so hard to cancel.Version: 1.3.2
✓ CurrencyTook photo of a coin and it gives a value in Pounds How co i change thjs to Canadian Dollars.Version: 1.4.15
✓ Why credit card details for free trial needed?Design the app to allow for a free trial *WITHOUT* having to provide credit card details and without hoping a percentage of users who don’t want the app forget to cancel and you make money on this. Much more honest approach..Version: 1.2.12
✓ It working.I down this and it hasn’t worked. What a take..Version: 1.6.2
✓ Useless appJust started using the app I have a tonne of coins to go through for my mum. Scanned an Israeli coin and the app said it was a German Mark .Of all the errors to make, that was a particularly bad one. I mean the coin was large and had Hebrew writing. Come on!.Version: 1.5.3
✓ Old coinsIt doesn't capture old coins, I have an old one from Yugoslavia but it names it as it's current country, shame.Version: 1.2.6
✓ No manual input for rough coinsI have a premium membership and I really have a loved it. Extremely helpful on foreign coins. But the reason I can’t give it five stars is because I can find no way to import the coins that don’t photograph well enough for the app. Some of us collectors have very old, if not ancient coins that we have researched and know what it is, but there’s no way to put it in our collection inside the app because it doesn’t photograph well enough. It would be great to see an option after the photograph is taken that you can click on input coin data if it is wrong. Currently you’re limited to maybe changing a year and a grading but no way to change the name of the type of coin. If there is an option, and I just can’t find it, let me know and I will change my rating, because I do really enjoyed the app!.Version: 1.5.0
✓ Unsure if I should trust the dataI have snapped collected coins that were on a card and clearly identified. Coin snap, however, gave me information about a completely different coin. Different year and everything. Why? We snapped it 3 different times and from different angles but it was wrong every time. Now I don't know whether to trust the data. Another penny I found had 28,800 coins minted. It valued that penny =.01. Which was lower than a regular 2023 penny value that had 3.000,000,000 or lore minted. Doesn't seem right. I wish there was an easy way to check and crossreference between sources..Version: 1.6.5
✓ Good but not what I needI’ve got a lot of coins and Im basically just trying to sort them and value them roughly in one place , the scanning is working on most coins but the problem I’m getting is I can’t scan a coin and then select how many of that individual coin I have , I’ve got about 3000 different coins and I don’t want to scan every single one on to this app one by one when I feel like I should be able to for example scan 1 Half Crown 1949 and select x60 if that’s how many I have. Other than that I can see it’s a fairly good app but I won’t be using it as that missing feature is is a must for me , thanks..Version: 1.4.16
✓ CancelHow do I make sure this is cancelled.Version: 1.6.5
✓ This is alrightWould be great to have a total of all the coin collection thank u.Version: 1.3.7
✓ You have to payI was going to keep this app since my friend recommended this app to me but you have to pay to use the app.Version: 1.6.4
✓ Excited but then…Read review with excitement I downloaded app and uploaded my first coin thinking this app was gonna help me with my collected coins I’ve gathered over a lifetime but then I realized there wasn’t an option for circulated coins I’ve acquired (which pretty much is my whole collection) -when grading coins this app only allows for uncirculated coins I guess. I didn’t see an option to select ie: pocket change or coins acquired in circulation or found coin from change etc as I believe other downloaders of this app assumed besides me- mislead by advertisements THIS APP DOES NOT GIVE YOU THE VALUE OF YOUR OLD COINS YOU'VE COLLECTED OVER THE YEARS - it only gives the expected value of minted or proof uncirculated collected coins which most people don’t really have or care about I want to know how much value if any my old coins found over the years have -meaning: does this 1965 silver quarter I found while doing laundry have a value more than the 25 cents it’ll credit me in this washing machine right now?! If you add this ”circulated option” to your “grading and value search” in your coin app then I’ll give you five stars and a favorite app of all time review..Version: 1.3.9
✓ Not FreeI downloaded just for 4 minutes then I deleted.The App. Not free, you have to subscribe in App. Store to get 7 days free & then $ 29.99 . You can’t subscribe if your account balance less than $ 30..Version: 1.4.15
✓ Zero functionality without signing up for $ trialI thought this app would be great, but I’m not willing to sign up for a trial without at least trying the app. Reading the fine print it’s not even a seven-day trial, as advertised, because you must cancel 24 hours before the end of the trial to avoid being charged. I question if some of these other reviews are even for this app. One of them literally is about replacing a part on some kind of device. Nothing to do with scanning coins. Consider enabling a number of scans for free for first-time users. It’s a much more user-friendly approach..Version: 1.5.3
✓ SO SLOWWThis game is amazing. It’s useful and perfect for me since I love collecting old things because it’s cool to think about- but that’s past the point. All the info on the coins inputted are spectacular, but, I do have one grudge with one of my coins, which, shows up as some different coin when I take a picture of it. The coin is this “library coin” and it’s super interesting. But it just doesn’t look like my coin when I see the actual pictures of it. But anyways- some of my other critiques, are easy to handle. 4/5 for that because it’s SO hard to get the perfect fit for my coins. But it’s amazing and organized and super easy to find what I want to look at. My last problem is that it’s SO SLOWW. It has a few bugs especially when it comes to the loading the coin pages up. Every time it can’t load, I have to double click the button, restart the app and take another picture of it. That’s one of the burg reasons I put a 3. Still, overall a great app to approach if you have a coin collection and you want to know the value. Stay safe :).Version: 1.4.7
✓ Accidentally purchasedI had downloaded the trial on my iPad to see if it would us usful enough to look up some things for my father. Before getting to try out the app I broke my iPad and had to make a claim on replacement. I received it and had to use a iCloud back up from my iPhone instead of the tablet I originally installed on. The same night I activated my replacement tablet with my carrier I received a notification from PayPal with a unfamiliar charge from apple. It was this app charging me for a full year sub. I immediately cancelled and contacted apple and PayPal for a dispute as I felt I had never gotten the chance to either use the app at all nor a chance to cancel before getting charged since I replaced my ipad. Thinking I’d get an understanding response for my situation, these lowlifes apparently need that money more than my family and are actually refuting my request for a refund. I’ll be reviewing and sharing this experience anywhere I can with my spare time. Avoid this app, they are horrible at communicating when a concern comes to rise..Version: 1.2.18
✓ Developers please read🔜⬇️Me and my grandpa collect coins together so when I saw a ad for this I knew that it was exactly what I needed and I got it and it did bombard me with subscriptions and premium deals which was really annoying and it also only lets premium members use the extra good identification so I am mad about that but other than that it was pretty good but the developers need to make the extra good identification for everyone because it is not fair and I should not have to pay 9+ dollars a month so that I get a specific answer from the app when I downloaded it to give me specific answers also I was trying to identify one of my grandpas coins that is rare and is from ancient china so I specified the exact dynasty and that coin identifier robot guy denied the empire ever existed and would not give me a straight answer and then at the end it asked me if the results were satisfactory and I said no and it said the developers are always working to improve it wich I do not believe because if that was true then it would have been made completely free a long time ago. The normal coin identification process is actually pretty well made so I can give the developers that but it definitely needs improvement.Version: 1.6.5
✓ Showed 2 completely different coinsWhen I took a photo of both sides of my coin. The picture they returned to me as being the ones they base their evaluation on were 2 completely different coins. Like I took a photo of a silver dollar and they returned a photo of a dime and a quarter then gave me a price based on sides of 2 completely different coins. That’s when I lost interest in the app. I forgot about canceling my free trial. Now Apple is trying to charge me $33 for an annual subscription to this garbage app that is clearly faulty. But there’s no way to stop the charges thru Apple or CoinSnap because customer service is either non existent or simply unhelpful..Version: 1.4.8
✓ Silver and goldThis app will not process Silver or Gold bullion/ coins. Perhaps they can load them into the app so we can identify coins like silver maple leafs, or buffalo silver rounds..Version: 1.6.4
✓ UpdatePlease update to latest coins. I can’t even find matches to most of the coins I have Collected. Not even 2020. It now Coins in 2023. Perhaps you should tell people about the lack of recent coins before they spend money on app..Version: 1.5.5
✓ Hmmm…I’m not sure I trust this app. It doesn’t seem to be very accurate when grading the coins. I snapped everything from quarters, dimes and pennies to a $10 Vegas chip, a flattened penny you get out of a machine at the country fair, to a pitted-up blank planchet (we called them something else as kids but I can’t think of what it was), and they were all graded as very fine coins worth a few dollars each. The same pitted up blank I snapped several times and it came back as something different each time. Old beat up, darkened and chipped coins came back as mint and uncirculated. I’m going to keep looking!!.Version: 1.5.2
✓ Great potential….I think it’s got great potential, as I like the user interface— but the APP requires some further development….. 1.). Ability to print out collection reports or don’t limit monthly exports to email 2.). Add additional fields to the .csv export (particularly the name field) or allow the user to pick which fields they want to include 3.). Obviously, work on the accuracy of grading 4.). The ability to zoom in more than just once on the photos in a collection. The app doesn’t allow you to see fine details of the photos, which is critical for coins..Version: 1.4.14
✓ Requires a subscriptionApps that require a subscription should not be allowed to be listed as free apps. Time wasters earn a lone star review..Version: 1.6.4
✓ Ms B BurianYou swap the format I liked it better when the camera went off automatically And I was able to grade the coin I don’t like this version with the circle that I have to place my coin in.Version: 1.4.3
✓ Not a bad app but price isn’t worth it.Good app. But the price system is ridiculous. The cost is that high even if you find a few coins worth selling it wouldn’t be worth more that your first month subscription. Just do a purchase outright or forget it..Version: 1.2.13
✓ Ok, but all in $$$ so I’ve no confidence in valuationsNot convinced the app’ identifies the coins at all! It scans the coin, add’s to an album of coin photos and gives it some random valuation in US dollars! for British sterling coinage. And the annual cost for this is too way too expensive! Not impressed!.Version: 1.2.14
✓ CoinSnap 1 star reviewOn the CoinSnap application CoinSnap told me to do a review so here how it goes. The reason why I’m giving CoinSnap a 1 star review is because of multiple things I dislike about the app. 1.This app exits its self out frequently and also when taking pictures of coins most of the time the app will show you a picture of a coin that is way different then the one that you try/tried to take a picture of. 2.This app will not let you or anyone else view each other’s coin collection or sell them on there Facebook page (for the fact these things I wrote on number 2 is not even listed on the game description on the App Store so the people that are thinking to download the app don’t know about this). 3.After downloading the app, once you enter through the app you are immediately required to accept a 7 day free trial in order to use the CoinSnap app with no warning and after the 7 day free trial you are required to pay a yearly subscription in order to use the app (also not said on the app description on the App Store). I think the only reason why CoinSnap is forcing us to a subscription is because who would give/pay this app money to use it when it’s not even worth paying for. Please read and enjoy this 1 star rating before downloading the CoinSnap app..Version: 1.5.2
✓ RatingTells me nothing. An analysis of auction results might be a good place to start..Version: 1.5.2
✓ Very limitedThis app does a genuinely impressive job of photographing and identifying coins of many types. Great. But then what? I can’t sort them, classify them, value them (as a collection or by type) or manage them in any meaningful way. So what was the actual point of recording them?.Version: 1.3.8
🙂 CoinSnap: Coin Identifier Positive Reviews
CoinSnap: Coin Identifier works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact CoinSnap: Coin Identifier.
⛔ CoinSnap: Coin Identifier Problems
