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Seattle Times Mobile App Complaints & User Negative Comments 2024
Seattle Times Mobile app received 34 complaints, negative comments and reviews by users. Have you ever had a bad experience using Seattle Times Mobile? Can you share your negative thoughts about seattle times mobile?
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Seattle Times Mobile for Negative User Reviews
✓ Subscriber bewareI was a regular subscriber until pop-up ads were included. What is the point of paying for a newspaper subscription and being hamstrung by dozens of pop up ads? Either make it free with pop-up and access to stories or take off the annoying pop-up ads. I canceled my subscription and now rarely is this app. I'm sad to see another newspaper die, but the editors of large publications just don't get how to be responsive to readers and advertisers. Update: I’m uninstalling this worthless paper. It’s 90% Sports and very little news. Newspapers have gone to $#!t..Version: 5.2.2
✓ The website is betterThe Seattle Times app is a poor clone of the website. Most of the content is the same, but the app has functionality problems. For example, I’ve found that some articles are cut off prematurely and that it is way too easy to exit out of an article I’m reading. Once you swipe right out of an article, you have to start the article over. You also can’t see comments on the article from the app. I really want to like the app, but I’m better off reading the mobile site rather than dealing with the infuriating app..Version: 6.1.10
✓ The paper has deterioratedAs a 19 year subscriber, I have seen a significant deterioration in the content and objectivity of the paper. The news section is a cut and paste essentially from The NY Times, Wash Post, and LA Times. I choose to read the news and make my own conclusion, not have the paper’s agenda strewn throughout each article. We aren’t stupid out here but the paper treats us that way. The Local news and Sports sections are ok but I can get that news online. The saddest part is when the editor uses a full page to pat himself on the back for winning the state-level print awards against such tough competition as the papers in smaller cities across the state. And the price for this keeps increasing..Version: 4.2.4
✓ Any chance your developers actually use the app?Slow to load, hard to navigate, and not enjoyable to use. I often get the impression that your Web developers do not actually use the apps you create; pages often do not load completely whether on fast Wi-Fi or my cell network. The big ads you have in the middle of many of your articles are easily mis-clicked and then I’m taken away to some ridiculous add that has nothing to do with anything I’m interested in which I find to be slightly obnoxious because I pay for the honor to use the Seattle Times app via a subscription so I don’t understand why I need to be bombarded with more ads..Version: 4.0.17
✓ Does not support dynamic type font on iPhoneThis is a MAJOR flaw. The font on the articles in the iPhone app is very small. iPhone has a setting called dynamic font. It means apps should use the font setting from there - especially a reading app. I am questioning my entire reason to subscribe to the electronics/mobile newspaper. Content that I see on Seattle Times Facebook is not on the app. Breaking news is updated after every other newspaper has already reported on it. I get this is local to Seattle, but still - I have turned off alerts for news due to that. Finally - if I see an article on Seattle Times Facebook and want to read it in this app, I cannot because I can’t find it. And there is not search button. This means even as a paying customer, unless Facebook tells me, I’m only reading a few curated articles using this app..Version: 6.3.3
✓ Incomplete, not updated in a timely wayIt cannot be this difficult to write an app that automatically yanks the full text of every posted article off a server and dumps it into the app. How many programmers are there in Seattle? Apparently the Times can hire none. No search. Incomplete content. Links open outside the app. Yesterday’s news today. No font size adjustment (for something whose readership certainly trends towards needing reading glasses). Come ON. Update: the late-to-never article posting has been fixed, but links still open outside the app. No good reason exists for a user to have to log in multiple times to read something referenced in a current article..Version: 6.5.0
✓ Good enough, but a bit of a scamThe app and its stability is pretty great, but the way they go about the articles feels a little cheap and unbecoming of the Seattle Times. I understand having to pay a subscription fee, and that’s not my beef with the app. My beef is the way they push notifications to your phone that seemingly have a full story, but then you click to open the story using one of your sixteen articles for the month just to find out the story is 1-2 paragraphs long. In fact, 1 out of every 4 articles or so is like this, and as a result makes the app feel cheap and like a money grab, especially when they’re constantly reminding you of how many you’ve read that month and then pushing you to subscribe. I enjoy a relevant, quality news organization as much as anyone, and understand the need to pay for news, but I think the non-subscription method could be fixed in order to draw in more people, people who would actually pay for the subscription at some point in time if it weren’t for the cheap, tacky feel the app gives off..Version: 4.1.7
✓ Cuts off the end of articlesThe app would actually be 5 stars but for this one issue that’s been present for years. Even medium length articles have the last few paragraphs cut off and longer articles can have quite a bit more. I wind up having to switch to the web site to finish reading. Otherwise I prefer the navigation features and the organization of the app over the website..Version: 6.5.0
✓ Needs lots of improvementI am a paid subscriber and I check the app multiple times a day. Content wise, I am happy. Some articles are short but that’s fine. This app needs a search function - I can’t believe there isn’t one yet. My biggest complaint is half the articles just don’t open. Specially, any article on weather and climate change just doesn’t load. So what am I paying for? Half the content?.Version: 6.5.0
✓ V6.0.0 is a mess!This most recent update is terrible! The app is even less navigable than before. • Gone is the iOS standard double tap to zoom on photos. • Zoomed photos can no longer be dragged, making looking at graphs a nightmare. • Pulling down at the top of a section causes a reload, no matter how slight the pull. • Making the back button smaller and leaving in the far left corner of the screen means I have to use two hands to navigate the app. Apple demonstrates outstanding design language in their News app. I urge the ST app developers to adopt those concepts for a far more user friendly app. Oh, and one more thing: please, please, please stop sending me push notifications for articles I just finished reading! Don't you collect any metrics!?.Version: 6.0.0
✓ No comments, tracks you, and ads cause phone to freezeSome articles are cut off, there aren’t any comments sections, and when the app tries to interject an app into your story (even for paid subscriptions!), it causes the phone to stutter. And if you open a link from your phone, it doesn’t deep link into the app! Also, this app phones out to quite a few tracking and analytics companies. Their privacy policy shows they share quite a bit about us. Focus on your users, instead of your advertisers..Version: 6.5.0
✓ Seattle Times AcessThe Seattle Times lets you access there main page but after only a couple times that you read an article they want you to spend money to join. No other national news apps require this and when I checked further there are hundreds of other cities that do not require this monetary requirement. I feel that this should be free to the general public. The Times makes enough on advertising and other monetary ventures. Most people do not have the ability to pay and keeping news from the public is not good. I can view all of there national news content on other news network internet apps for free. I can read Seattle news on one of the news networks apps for free. So why bother to read the Seattle Times? More over why should I be made to pay for this news outlet, when KIRO 7 and KOMO both provide free news. Get with it Seattle Times and help the public by providing free access to current news!.Version: 4.1.18
✓ Too many push notificationsThe app works pretty well but they send out too many push notifications for stories which aren’t actually breaking news, that newsworthy, or even that interesting. Latest example: “what happened when an underground drill hit a rock”. Yesterday it was something like “woman retires on cruise ship to save money”. Seriously? Be more selective, or give me an option to customize what kind of stories I get notified about..Version: 6.5.0
✓ Heavily Biased CoverageThe news and editorial staff such as Danny Westneat despise Republicans and consider those of us who disagree with their views to be ignorant country buffoons who are dependent on the mighty wise urban benefactors to survive. Those of us in the hinterlands have a different view. We’ll be fine on our own if it comes to that, but we would prefer a more equitable arrangement where we provide you with what you need to live happy and safe in your urban domain and we get to be free and happy in the hinterlands without your interference. Also, without those damned Californians... they can’t seem to leave their politics at the border when they move here....Version: 5.4.18
✓ Articles are often cropped, app needs searchI’m a subscriber and I’m increasingly finding articles that are incomplete. I then have to clumsily find a way to open the article on the website to complete it. I would really like to be able to search for an article in the app. Another feature only available on the website unless it is buried somewhere in the app menu. Overall, app needs a bit of a refresh. I never use the My ST, Trending, and Latest tabs at the bottom of the screen. Would prefer search and a summary of what’s happening in Seattle today (events and important state, county, city decisions being made) tab..Version: 6.5.0
✓ Good app but improvements neededLocal journalism is incredibly important. Seattle Times has excellent coverage and I’m proud to support. However, there are improvements needed for this app. The primary one is that links to Seattle Times articles in the stories redirect you to a browser versus in-app. Then, I have to bypass the paywall and re-login to access. Can you please fix this, and direct links to in-app articles? Thank you!.Version: 5.4.5
✓ Ok App, Needs Some PolishThe Times app does allow you to read news. But it lacks some features of other news apps. •lacks the ability to direct clicks to Times stories that are emailed to the app rather than a web page •lacks the ability to mark stories to a “read later” or favorite queue. I have the Times email me top stories. When I click the story, it sends me to a web page even though the app is installed. The app should allow me to designate in a setting whether I want to read stories I click on the web or the app. And if I designate the app, then it should automatically route my click to launch the app and open the story. It also desperately needs the ability to mark a story for reading later. Compare Apple’s News app. When apple news sends me a notification of a story I’m interested in, directly from the notification I can mark a story to be read later if I do not immediately have time. This app does not do that. Also, when in a story, I should be able to favorite it and/or add it to a list of stories to read later. If they add these two features, as a subscriber, I would be eternally grateful and able to give a 5-star rating..Version: 5.2.2
✓ Poorly designed interface, limited access.Apparently the subscription you buy through apple for 9.99 isnt full access. You cant access past articles with a search bar, and you cant access articles through an device other than your iphone app. I called the Seattle Times to Verify and they said even though Ive been paying 10$ a month for over a year that Im not considered a subscriber because I didnt buy it through them. Misleading and explains why Ive never been able to click through their email updates to read an article. Full digital sibscriptions should be purchased directly through the seattle times for 3.99/week.Version: 6.5.0
✓ Ok, needs a few thingsWhen I click on a FB headline it should be able to prompt to open the app instead of leading to a new page. And actually open that particular link. A lot of other sites do this, ie. Reddit, Instagram, etc. Also am I dumb or is there no search function?!!! I’m constantly just using a webpage on my phone to read articles since I can’t seem to find the articles I see on social media quickly! I hate scrolling thru a bunch of stuff to try to find what I’m actually looking for..Version: 5.4.5
✓ A poorly designed programI was recently advised the number of articles I could access would be limited just like it has been on the paper's regular website for sometime. So, I held my nose and paid for the app...about $10 per month through the Apple Store. But, this makes me a subscriber only on the app. I am still persona non grata on the website. $10 is a lot for a poorly written and worse designed app. I moved away from Seattle years ago and only want a way to check in on the sports teams. I'm looking for another source..Version: 4.0.14
✓ Steals your audio, very annoyingWhy does a mostly reading based news app need to steal your audio? Every time I open the app to read an article, my music or podcast in the background stops, which is extremely annoying. Maybe some articles have video or audio in them but why steal the audio when reading unless I’m watching a video or listening a news audio clip? I want to be able to keep listening to my music while also being able to read my Seattle Times. This will make me delete the app if not fixed soon..Version: 6.1.0
✓ Feels like a neglected stepchildReally want to like this app but it feels like a neglected stepchild to the physical paper. Rather than embrace technology and improve the functionality of the app, Seattle Times starts stuck in the past, hoping day will come when Seattle residents will abandon their smartphones and tablets to embrace reading the printed paper front to back each day. Design hasn’t been updated for years, ability to share or print articles does appear to work, and information is poorly organized. Better just to view paper through its website..Version: 5.4.5
✓ Hard to find today’s newsThe Seattle Times is a good paper, but this app is a disappointment. It is hard to find the stories that the editors have selected for the front page and other key sections of the print paper. Old news is mixed in with current news. (And today I saw only Opinion pieces that were three days old or older—not even today’s Opinion pieces.) There is no search function. There is no way to adjust font size. There are recurring Zergnet ads that cheapen the reading experience (the same app appears after every fifth or sixth sentence.) Apps from the WSJ and NY Times could provide good guidance for how to improve this app..Version: 5.3.0
✓ Stories not loadingI love to read the Seattle Times, but lately, even after checking for bug fixes in the latest app updates, the full stories fail to load after I click on the headlines. I have an iPhone 11 Pro with fast starlink Wi-Fi. I end up having to log into the times on the safari app and read there instead of through the app. Can you fix this problem?.Version: 6.6.1
✓ Good App, but irritating bugThis is literally the first app that I go to when I wake up in the morning, and I use it every day. Overall I like it, but it’s got a persistent bug that doesn’t happen with any of my other news apps. When I’m reading a news story, and I try to scroll down, many times the news story closes and I’m taken back to the main screen. There’s some bug with the scrolling function that treats it like a back button. I consciously try to avoid it, but it still happens all the time..Version: 6.1.8
✓ Better But...The app works well but not all of the Seattle Times content is directly accessible via the app. In some cases the app provides just the start of the content and then references you to the full article and this is just a web link. The Seattle Times web site viewed with a mobile web browser is horrific and consistently crashes. Current versions of Safari, Google Chrome, and Firefox all report problems with various versions of iPhones on current OSes. If the mobile web page doesn’t fail it will only partially load or repeatedly crash and reload. Best case scenario is the page loads and the ads constantly change size and you read a moving target; that really is the best case. Non-mobile versions of the web page are much better and work for the most part..Version: 5.4.5
✓ Font size settings for article not availableThe font size for the article content cannot be changed which makes articles very difficult to read on iPhone. This app is advertised as working for iPhone and iPad but it was designed to work with iPad only. What the point of having an app and electronic newspapers article if the font size cannot be changed. This app is just the worst ever and could me make unsubscribe because I cannot change the font have difficulties to read articles… so bad.Version: 6.1.11
✓ Beware of the never ending request to cancel subscriptions…You may never be able to cancel your subscription or grow old trying. It is routed through a “Developing” nation. They will intentionally not cancel your account multiple times trying to keep you subscribed and continue to draft payments (they must have learned some tricks while writing pieces on shady corporations that employ tricks like this). How would anyone ever believe a word written in this publication when their transparency of cancellation is completely absent. Shame on The Seattle Times being the news people in the Northwest receive about this amazing world. Seems to be a common trend at the Seattle Times, saber rattle about in-equalities and corporate boogeymen and then have a complete criminal cancelation policy to extort subscribers..Version: 6.1.8
✓ Review...Overall decent content. Don't like that I can only read a few ads online before getting blocked. You need to have advertisers fund the option of online viewing vs having customers pay. As an FYI, the way around....I now click on your app icon, when I see an article that looks interesting, I go to google and type in your headlines...read your article in google, get what I need, and it's great- but you sent me somewhere else. If you didn't limit how many articles one could read on your ap, and not make the pay, yet charged advertisers... news "papers" might not be in the positions they're in. You're behind the times..Version: 4.0.14
✓ No Difference between Free and PaidThe app is only ok for reading the latest news, but I'm disappointed that content I receive for my paid subscription is the same as the free app. I even called your office to assist me in reinstalling the app because all I get is an abbreviated version of the print paper. We were loyal subscribers to the print paper for 20 years and wanted to continue our subscription when we moved to Oregon, but the cost was prohibitive, so we settled for paying for the online subscription. If you're going to offer a paid online subscription, I would like to see the app offer the same content since I only read the news on the go and don't have time to sit at my computer. I miss my comics and gardening sections! I'd like to see a search feature too. Please offer your paid subscribers a way to get more content. Otherwise, I don't see any benefit to paying for the subscription..Version: 4.0.17
✓ Use to be goodUse to use this everyday. Now it does not update each day. Too bad, really enjoyed it..Version: 2.0.7
✓ Electronic version of Seattle TimesIt needs lots of work! The same stories appear in several different sections. Much of the news in the local section is not local. Sometimes there is just one tiny paragraph that says nothing more than the headline. And often the article just stops in the middle of a sentence and the rest of it won’t come up. I like reading the Seattle Times to keep up with what’s going on locally but you make it very difficult..Version: 4.1.7
✓ Not a good news appPlease Seattle Times, change your app to open links in the app- not open the Seattle times website in the web browser. Also, not sure what your algorithm is set to display, but really- a new Supreme Court justice being voted on is not at the top of the Top Stories (or on the top stories page at all) or National news pages? And no Search bar!!!? Let me say that again- NO SEARCH BAR..Version: 6.4.1
✓ Seattle Times BiasKate Steinle verdict @ 6:00pm, Seattle Sounders final score @ 8:00. News next morning? Sounders game win! Steinle verdict no mention!!! Really? Not even manslaughter and you think not worth reporting? Don’t sell yourselves down the tube. You must see beyond your bias. We are not racists to see the injustice in the verdict and yet you don’t even report on it until 2 days later!! Really?! Important verdict but you stuff the reporting! How can we trust your reporting the news when you avoid timely reporting on issues that your customers might agree or disagree with. Your job is to report the news irrespective of the underlying bias you may have. Otherwise you become a “rag”! U r better than this!.Version: 4.1.7
🙂 Seattle Times Mobile Positive Reviews
Seattle Times Mobile works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Seattle Times Mobile.
⛔ Seattle Times Mobile Problems
